Repaying a Cash Assistance (CA) or Medicaid (MA) Claim - HRA

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Repaying A Claim
Repaying a Lien

Adult Protective Services

Burial Assistance

Child Support Services

Disability Access

Domestic Violence Support

Energy Assistance

Immigrant Resources

LGBTQI Support

Repaying A Claim

Repaying a Lien


Repaying a Cash Assistance (CA) or Medicaid (MA) Claim

The Claims and Collections Division is responsible for collecting cash assistance or Medicaid balances. This money is owed by current and former HRA clients and/or responsible third parties who received cash assistance or Medicaid (client spouse, a.k.a. spousal refusal). These include spouses of Medicaid recipients who reside in a nursing home, persons who receive "one-shot" assistance, and persons who are found to have received Medicaid incorrectly due to excess income or resources.

In addition, Claims and Collections responds to all billing inquiries, researches and documents claims, monitors and tracks the receipt of funds related to these claims, and takes action to pursue the collection of unpaid balances when the clients do not cooperate.

Claims and Collections also accepts all Landlord and Management office overpayments, uncashed rental payments and arrears, and payments that were incorrectly received on behalf of a current and/or former HRA client.

Questions? Please contact us:
DSS OneNumber: 718-557-1399
Fax: 917-639-0724

Email: claimscollections@dss.nyc.gov

If you are a non-US resident with a Medicaid claim: HRAInternationalClaims@dss.nyc.gov

Please send payments to:
New York City Department of Social Services/HRA
Investigation, Revenue and Enforcement Administration
Division of Claims and Collections
375 Pearl Street – 22nd floor
New York, NY 10038

or

New York City Department of Social Services/HRA
Investigation, Revenue and Enforcement Administration
Division of Claims and Collections
P.O. Box 414312
Boston, MA 02241-4312

Make checks payable to the "NYC Department of Social Services"

Please include on the check and any accompanying documents, either:

CIN number,

Case Number, or

SSN.

All Legal Papers must be served upon DSS/HRA at the following address:
NYC Department of Social Services
Office of Legal Affairs - SLRLU
150 Greenwich Street, 38th Floor
New York, NY 10007

Repayment Information

Frequently Asked Questions

SNAP Repayment FAQ

Medicaid Benefits Repayment FAQ

One Shot Deal Repayment FAQ

International Claims Repayment FAQ

More questions? Call the DSS OneNumber at 718-557-1399

Forms

Change of Address