Adult Protective Services - HRA

Human Resources Administration

Serving New Yorkers with Care & Compassion


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Adult Protective Services
Burial Assistance
Child Support Services
Disability Access
Domestic Violence Support
Energy Assistance
Immigrant Resources
LGBTQI Support
Repaying A Claim
Repaying a Lien

Adult Protective Services

Burial Assistance

Child Support Services

Disability Access

Domestic Violence Support

Energy Assistance

Immigrant Resources

LGBTQI Support

Repaying A Claim

Repaying a Lien


Adult Protective Services

The Adult Protective Services Program (APS) provides services for physically and/or mentally impaired adults. APS works to help at-risk clients live safely in their homes. APS clients can be referred by anyone. Find more information on referrals or make a referral here or call DSS OneNumber at 718-557-1399. If an individual is eligible for an assessment, a home visit will be made in three business days or in 24 hours if the situation is life-threatening.

For more information on what qualifies an individual for APS and what factors are taken into consideration during a home visit, view the APS Brochure. You can view the interactive version of the APS Brochure here.
For more information, contact the APS office in your borough:

Brooklyn Borough Office: 718-722-4830 | 718-722-4812

Bronx Borough Office: 929-252-8500

Manhattan North Borough Office: 212-331-3458

Manhattan South Borough Office: 212-331-3524

Queens Borough Office: 718-883-8254

Staten Island Borough Office: 718-556-5846

Other phone numbers:

Division of Voluntary and Proprietary Homes for Adults (DVPHA), for information on placement call 212-331-3722. More information on what’s offered in Family-Type Homes for Adults.

If you or someone you know needs help, please refer them to APS by calling the DSS OneNumber at 718-557-1399

APS is a state-mandated case management program and part of HRA's Office of Special Services.