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Office of Labor Policy & Standards

Workers' Bill of Rights

Paid Safe and Sick Leave

Fast Food Workers

Retail Workers

Freelance Workers

Delivery Workers

Paid Care Workers

Additional Worker Rights

File Complaint


Retail Workers

NYC’s Fair Workweek Law

Under the Fair Workweek Law, retail employers in NYC:

Must give workers their work schedules 72 hours before the first shift on the schedule.

Cannot schedule employees for on-call shifts.

Cannot cancel a scheduled shift with less than 72 hours’ notice.

Cannot require an employee to work with less than 72 hours’ notice, unless the employee agrees.

Download Important Information for Retail Employers/Workers: NYC’s Fair Workweek Law in:

English (Updated 10/2023)

Español (Spanish) (08/2018)

عربي (Arabic) (08/2018)

বাংলা (Bengali) (08/2018)

中文 - 繁體字 (Chinese - Traditional) (08/2018)

Français (French) (08/2018)

Kreyòl Ayisyen (Haitian Creole) (08/2018)

हिन्दी (Hindi) (08/2018)

한국어 (Korean) (08/2018)

Język Polski (Polish) (08/2018)

Português (Portuguese) (08/2018)

ਪੰਜਾਬੀ ਦੇ (Punjabi) (08/2018)

Русский (Russian) (08/2018)

Tagalog (Tagalog) (08/2018)

ردو (Urdu) (08/2018)

Notice of Rights: You Have a Right to a Predictable Work Schedule

Retail employers must post the notice, YOU HAVE A RIGHT TO A PREDICTABLE WORK SCHEDULE, where employees can easily see it at each NYC workplace. Note: Employers must also post the notice in any language that is the primary language of at least 5 percent of the workers at the workplace if available below. Download a copy in:

English (Updated 10/2023)

Español (Spanish) (Updated 12/2023)

عربي (Arabic) (06/2018)

বাংলা (Bengali) (06/2018)

中文 - 繁體字 (Chinese - Traditional) (06/2018)

Français (French) (06/2018)

Kreyòl Ayisyen (Haitian Creole) (06/2018)

हिन्दी (Hindi) (06/2018)

한국어 (Korean) (06/2018)

Język Polski (Polish) (06/2018)

Português (Portuguese) (06/2018)

ਪੰਜਾਬੀ ਦੇ (Punjabi) (06/2018)

Русский (Russian) (06/2018)

Tagalog (Tagalog) (06/2018)

ردو (Urdu) (06/2018)

Fair Workweek Law in Retail: Frequently Asked Questions

Read Fair Workweek Law in Retail: Frequently Asked Questions Updated April 2022

File a Complaint or Ask a Question

Use DCWP Online Services to file a complaint online.

Get information on how to submit a complaint by email or mail.

Use DCWP Online Services to ask a question online or contact DCWP in one of the following ways:

Email OLPS@dcwp.nyc.gov

Call 311 (212-NEW-YORK outside NYC)

Law and Rules

New York City Administrative Code > Title 20: Consumer and Worker Protection > Chapter 12: Fair Work Practices

Rules of the City of New York > Title 6: Department of Consumer and Worker Protection > Chapter 7: Office of Labor Policy and Standards > Subchapter F: Fair Workweek