DCWP - Workers - Worker Rights - Delivery Workers

Consumer and Worker Protection


Delivery Workers

Office of Labor Policy & Standards
Workers' Bill of Rights
Paid Safe and Sick Leave
Fast Food Workers
Retail Workers
Freelance Workers
Delivery Workers
Paid Care Workers
Additional Worker Rights
File Complaint

Office of Labor Policy & Standards

Workers' Bill of Rights

Paid Safe and Sick Leave

Fast Food Workers

Retail Workers

Freelance Workers

Delivery Workers

Paid Care Workers

Additional Worker Rights

File Complaint


Delivery Workers

NYC law regulates online third-party food delivery services and third-party courier services in NYC ("restaurant delivery apps" or “apps") and provides pay and workplace protections for delivery workers.

Minimum Pay Rate

If you do restaurant deliveries for an app, your app must pay you at least $19.56 per hour (not including tips) for time you spend making deliveries. This minimum will increase on April 1 each year. Apps must follow additional rules that increase pay.

Due to an ongoing lawsuit, DCWP is not currently enforcing the minimum pay rate for Relay Delivery, Inc. workers.​

Learn more about the Minimum Pay Rate.

Notice of Workers' Rights and FAQs

On April 1, 2024, DCWP updated the Notice of Rights: NYC Food Delivery Workers. View Notice in: English | Español (Spanish) | عربي (Arabic) | বাংলা (Bengali) | 中文 - 简化字 (Chinese - Simplified) | 中文 - 繁體字 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | Język Polski (Polish) | Русский (Russian) | ردو (Urdu)

By May 1, 2024, apps must:

Display the updated Notice in the app.

Email and text all current delivery workers a link to the updated Notice.

Begin emailing and texting a link to the updated Notice to all new delivery workers before their first trip.

Note: Apps must provide the updated Notice to delivery workers in their preferred language, if available on the Notice webpage.

Read Frequently Asked Questions for Food Delivery Worker Laws.

File a Complaint or Ask a Question

Use DCWP Online Services to file a complaint online.

Get information on how to submit a complaint by email or mail.

Use DCWP Online Services to ask a question online or contact DCWP in one of the following ways:

Email OLPS@dcwp.nyc.gov

Call 311 (212-NEW-YORK outside NYC)

Law and Rules

New York City Administrative Code > Title 20: Consumer and Worker Protection > Chapter 15:Third-Party Service Workers

Rules of the City of New York > Title 6: Department of Consumer and Worker Protection > Chapter 7: Office of Labor Policy and Standards > Subchapter H: Third-Party Service Workers

Free City Resources

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