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Shopping For Goods

Shopping For Services

Credit/Debt

Scams

Tips for Young Adults

Tips for Older Adults

Tips for Immigrants

Tips for Women


Tips on Scams

Important!

Scammers often take advantage of vulnerable people during times of crisis and distress. It is important that you be aware of any potential scams in order to protect yourself and your money.

Jump to section for:

10 Things Every Consumer Should Know
10 Worst Everyday Scams and How to Avoid Them
AI or Deep Fake Telephone Scams
Buying a Used Car
Buy Now, Pay Later
Charity
COVID-19 Scams
Credit and Debit Card Fraud at ATM and Credit Card Machines
Credit Repair Scams
False Advertising
Gas Stations
Holiday Shopping
Identity Theft Prevention Tips
Internet Scam Guide
Pet Scams
September 11th Victim Compensation Fund (VCF)
Tax Scams
Telephone Scams
Travel

10 Things Every Consumer Should Know

View guide

Download guide as a PDF in:

English

Español (Spanish)

বাংলা (Bengali)

中文 (Chinese)

Kreyòl Ayisyen (Haitian Creole)

한국어 (Korean)

Русский (Russian)

Watch video

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10 Worst Everyday Scams and How to Avoid Them

DCWP warns New Yorkers about 10 Worst Everyday Scams and How to Avoid Them

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AI or Deep Fake Telephone Scams

Artificial intelligence (AI) can clone voices to sound like someone you know. Get tips to avoid AI scams and learn what to do if you are a victim.

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Buying a Used Car / Predatory Lending

If you’re planning to buy a used car, make sure to protect yourself from recalled cars, flood damaged cars, and other deceptive practices by dealerships. Read Buying a Used Car Tips.

Predatory lending is a growing concern in New York City and nationally, one that is disproportionally affecting immigrant New Yorkers and those with low incomes who are already struggling to make ends meet. Combating predatory lending, beginning with the used car industry, is a strategic priority of DCWP. Learn how DCWP can help you avoid a bad deal at a used car dealership.

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Buy Now, Pay Later

Read What You Need to Know about Buy Now, Pay Later Loans.

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Charity

Avoid charity scams by doing research on the organization before you donate. Get more tips from DCWP.

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COVID-19 Scams

Read tips issued by DCWP for National Consumer Protection Week 2021

DCWP warns New Yorkers about scams related to COVID-19.
Download COVID-19 Scams and Safety Tips as a PDF in: English | Español (Spanish) | العربية (Arabic) | বাংলা (Bengali) | 简体中文 (Chinese - Simplified) | 繁體中文 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | Język Polski (Polish) | Русский (Russian) | ردو (Urdu)

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Credit and Debit Card Fraud at ATM and Credit Card Machines

Learn how to protect yourself from card skimmers

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Credit Repair Scams

Learn how to spot a credit repair scam

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Don't click on links in an email unless you know who sent it. Beware of ransomware, a malware that prevents you from using your computer until you pay money to the scammer. Learn more from the Federal Trade Commission (FTC).

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False Advertising

The New York City Consumer Protection Law prohibits deceptive trade practices. Learn how to spot it and what you can do about it (in PDF)

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Gas Stations

Get tips when pumping gas

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Holiday Shopping

Be on alert for scams during the holiday season – unfortunately scammers try to take advantage of people and their generosity. Read Holiday Shopping Tips.

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Identity Theft Prevention Tips

Protect your identity. Download tips (in PDF) in different languages:

English

Español (Spanish)

中文 (Chinese)

Kreyòl Ayisyen (Haitian Creole)

한국어 (Korean)

Русский (Russian)

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Internet Scam Guide

Beware of attractive online ads such as free trial offers to work-at-home opportunities that could be scams to steal your money and identity. Download the guide (in PDF).

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Pet Scams

Seen an ad for a free puppy but then turns out you need to wire money to ship it? It could be a scam! Get tips from the Federal Trade Commission (FTC) on scammers pretending to sell real pets.

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September 11th Victim Compensation Fund (VCF)

Callers were pretending to be with the September 11th Victim Compensation Fund (VCF) and spoofing their caller ID to make it seem like they are calling from a New York area code. These callers ask questions about the status of a VCF claim, state that you may be entitled to money, and/or ask for personal information (e.g., Social Security Number) in order to mail a claim package or file a claim on your behalf. If you suspect the caller is not VCF staff, HANG UP and call the VCF Helpline directly at 1-855-885-1555 or visit www.vcf.gov.
Note: You can file a complaint about imposter/scam calls to the Federal Trade Commission at 1-877-FTC-HELP or online at www.ftccomplaintassistant.gov.

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Tax Scams

Stay up to date on the latest IRS scams by visiting irs.gov/alerts.

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Telephone

Scammers are manipulating caller ID to show they are calling from a utility company or government agency and demanding money or personal information (e.g., Social Security Number). Don't fall for it!

Read alert about callers are pretending to be with the September 11th Victim Compensation Fund (VCF).

Get tips from NYC Department of Environmental Protection (DEP) on utility scams.

Get tips from IRS on imposter scams.

If you encounter an imposter caller or scam call, hang up and report the call to the Federal Trade Commission at 1-877-FTC-HELP or online at www.ftccomplaintassistant.gov.

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Travel

Planning a vacation? Beware of travel scams that can lead to a vacation nightmare, such as phony vacation giveaways or rental listing scams. Get tips from the Federal Trade Commission (FTC).

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