DCWP - File a Claim for R.G. Ortiz Restitution

Consumer and Worker Protection


Resolve Complaint

File a Claim for R.G. Ortiz Restitution


File a Claim for R.G. Ortiz Funeral Home Restitution

In April 2024, DCWP filed a lawsuit against R.G. Ortiz Funeral Home, Inc.* (R.G. Ortiz) for egregious violations of the city’s Consumer Protection Law.

In August 2024, DCWP entered into a settlement agreement with R.G. Ortiz to provide more than $604,000 in restitution for consumers they exploited.

You may be eligible for a refund if:

You paid R.G. Ortiz for funeral services at one of their New York City locations between January 1, 2018 and August 22, 2024,

AND

You were deceived or exploited by R.G. Ortiz.

*Note: R.G. Ortiz Funeral Home, Inc. also operates several other funeral homes in New York City under various trade names, including Rivera Funeral Home, McGonnell Funeral Home, Louis Tommaso Funeral Home, and Parkchester Funeral Home.

Claim Process

Download the Claim Form in English

Descargue el Formulario de Reclamo en Español

To file a claim, submit the completed form and supporting documents to DCWP by mail or email.

Mail to:
NYC Department of Consumer and Worker Protection
Attn: Merlin Brito Peguero
42 Broadway, 9th Floor
New York, NY 10004

Email to: ConsumerRestitution@dcwp.nyc.gov

DCWP will review and process claims in the order it receives them. DCWP will pay refunds until no money remains in the Settlement Fund or the submission deadline, whichever comes first. The deadline to submit a claim is August 22, 2025.

Questions? Call (212) 436-0244 or email ConsumerRestitution@dcwp.nyc.gov.