DCWP - Student Loans In-Person Help

Consumer and Worker Protection


In-Person Help

Student Loans Main Page
Public Service Loan Forgiveness
Tips: Before Enrolling in School
Tips: Before Taking Out Loans
Tips: Once You Have Loans
Student Loan Research Reports
Student Loan Testimony
In the News
In-Person Help
Other Resources

Student Loans Main Page

Public Service Loan Forgiveness

Tips: Before Enrolling in School

Tips: Before Taking Out Loans

Tips: Once You Have Loans

Student Loan Research Reports

Student Loan Testimony

In the News

In-Person Help

Other Resources


Free Help for Student Loan Borrowers

NYC Financial Empowerment Centers

Get free professional financial counseling at an NYC Financial Empowerment Center.

To book an appointment:
Call 311 | Book online

NYC Financial Empowerment Centers are run by the Department of Consumer and Worker Protection in partnership with community-based organizations. Counselors are trained to help students (prospective, current, former):

create a budget to pay for school;

understand and explore student loan options, including dealing with old unpaid student loans from a previous enrollment and/or taking out additional student loans;

handle student loan debt in collections;

enroll in income-driven repayment plans to lower monthly payments (federal student loan holders only);

explore loan forgiveness;

understand loan discharge options;

get out of student loan delinquency or default.

Counselors can also make referrals to nonprofit legal services providers as needed.

DCWP hosted a series of student loan debt clinics during the first half of 2019. Check out the full overview and findings.

College Goal NY

Get free help completing the Free Application for Federal Student Aid (FAFSA) with College Goal NY. Visit www.collegegoalny.org for a list of event locations.