DCWP - Become an NYC Free Tax Prep Volunteer

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Become an NYC Free Tax Prep Volunteer


Become an NYC Free Tax Prep Volunteer

As a volunteer preparer, you can have a real impact on New Yorkers’ lives. With just a few hours a week, you will help about five families complete their tax returns and claim valuable tax credits. By the end of the season, you’ll complete about 40 tax returns, helping your neighbors claim more than $90,000 in refunds and tax preparation fee savings.

Learn more below on how to get trained and certified as an NYC Free Tax Prep volunteer.

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Get Trained and Certified

Learn about NYC Free Tax Prep volunteer opportunities by signing up through our online volunteer registration form.

You can start reviewing the training materials by visiting the IRS Link & Learn website. Another resource is New York Cares' self-paced online information sessions and training opportunities.

FAQs

What do I receive as a volunteer?

This is a short-term commitment that makes a big difference. As an NYC Free Tax Prep volunteer, you will join a team of passionate, supportive, and diverse New Yorkers. You will gain knowledge about basic tax law and earn IRS certification to serve as a volunteer preparer. This all happens while you are assisting people who need help and are truly grateful for your work.

Do I volunteer from home or in-person?

The greatest need for volunteers will be at our more than 150 in-person tax sites. We will have limited virtual volunteer opportunities available. Learn about volunteer opportunities by signing up through our online volunteer registration form or by attending one of our informational sessions.

What will I do as a volunteer?

Most NYC Free Tax Prep volunteers become volunteer preparers. After completing tax law training and successfully passing the certification exam, you will use standard IRS forms and electronic filing software to provide free tax return preparation for eligible filers. Other volunteers may serve as:

greeters, who screen taxpayers to determine the type of assistance they need and confirm they have the necessary documentation to complete their tax returns; or

interpreters, who provide free language interpretation to help filers who want to speak with a volunteer in their preferred language.

Training and support are provided for all roles. As a volunteer, you’ll never be left alone.

What are the requirements to volunteer?

You do not need tax experience to become an NYC Free Tax Prep volunteer. Most volunteers are not tax professionals, but are students, young professionals, and retirees. Before you start volunteering, you will receive training from excellent instructors who teach new volunteers how to complete basic tax returns for the most common scenarios seen at NYC Free Tax Prep sites. Other general requirements for volunteering are:

being comfortable working with people;

completing the IRS volunteer certification; and

serving as a regular volunteer each week or every other week.

I’m an Enrolled Agent. Can I get CE credits for volunteering?

Yes. Volunteering with the IRS VITA/TCE program through NYC Free Tax Prep is a great way for Enrolled Agents to earn IRS Continuing Education (CE) credits. Attorneys and Certified Public Accountants may also qualify for CE credits depending on their state licensing requirements or National Boards of Standards. Learn more at irs.gov

I have additional questions. Contact us at freetaxprep@dcwp.nyc.gov.

Campaign Materials

Download our full ads, Make a difference. Become a volunteer preparer.

Page updated 2/2025