Mandates - Mayor's Office of Operations

Mayor's Office of Operations


Mandates

Mandates
Employment Opportunities
Contact Operations

Mandates

Employment Opportunities

Contact Operations


Mandates

In accordance with the New York City Charter, the Director of the Mayor's Office of Operations coordinates and oversees the management of city governmental operations to promote the efficient and effective delivery of agency services. The Director and her Office have the unique mandate to both provide operational support for all agencies, as well as measure and report on agency performance.

Operations is mandated by the City Charter to perform a variety of functions, including:

Creating a twice-yearly Mayor's Management Report

Reviewing all proposed rules to ensure they are easy to understand and that agencies have considered the impact of the new regulations on the public

Measuring and monitoring City performance and making recommendations to improve efficiency

Overseeing the implementation of agency-based voter registration activities in designated City agencies

Developing a standardized customer service training curriculum for agency inspectors

Facilitating and reviewing the annual assessment of agency internal controls and preparation of Financial Integrity Statements based upon the City Comptroller's Directive No. 1.

Other mandates include:

Plan for Operations: Communicable Disease

Interagency Memoranda of Understanding (MOUs)

Access to City Property

Living Wage & Prevailing Wage

Business Owner's Bill of Rights

Customer Service Training Curriculum

Mayor's Office M/WBE Contracting Opportunities

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