Who We Are - Department of Citywide Administrative Services

Department of Citywide Administrative Services


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Commissioner's Message
Executive Team
Agency Resources
Interagency Memoranda of Understanding (MOUs)
Language Access Plan
Accessibility

Commissioner's Message

Executive Team

Agency Resources

Interagency Memoranda of Understanding (MOUs)

Language Access Plan

Accessibility


Who We Are

The NYC Department of Citywide Administrative Services (DCAS) makes city government work for all New Yorkers. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the resources and support needed to succeed, including:

Recruiting, hiring, and training City employees

Managing 55 public buildings

Acquiring, selling, and leasing City property

Purchasing over $1 billion in goods and services for City agencies

Overseeing the greenest municipal vehicle fleet in the country

Leading the City’s efforts to reduce carbon emissions from government operations

DCAS is organized across 13 lines of service:

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Click a line of service to reveal its mission.

Administration

Offers key support services to the agency:

Human Resources

Payroll & Timekeeping

Security

Customer and Employee Relations

Discipline and Labor Relations

Transportation

Operates the CityStore

Citywide Equity and Inclusion

Positions the City as an innovative global leader in equitable employment practices

Guides 80+ City agencies on the Citywide Equal Employment Opportunity (EEO) Policy, procedures, and laws designed to prevent workplace discrimination

Develops and updates mandated and elective workforce training and tools, including on EEO compliance, anti-bias, inclusivity and retention

Designs and implements Citywide initiatives that align with legal mandates and legislation

Guides agencies in preparation of their annual EEO plans required by the New York City Charter

Designs professional development curricula for the City’s EEO professionals on industry practices

Citywide Procurement

Procures over $1 billion worth of goods and services annually for City agencies and other government offices

Oversees contracts, quality assurance, and supply chain management

Helps secure contracting opportunities for M/WBE vendors

Warehouses and distributes essential goods to City agencies and provides critical emergency response support

Manages the transfer, sale, or safe disposal of City agencies' surplus goods

Construction and Technical Services

Provides architectural, engineering, electrical, project management and other specialty services

Oversees field inspections and provides condition assessments and recommendations to address maintenance needs

Collaborates with DCAS Facilities Management to provide in-house services, including maintenance, repair, emergency repairs to building systems, and small-scale renovations

Completes critical safety and rehabilitation projects at over 1,800 City-owned and managed properties

Energy Management

Serves as the hub for energy management and carbon reduction for government operations

Leads efforts to reduce energy use and emissions from City operations, including assisting agencies with achieving key citywide goals:

40% emissions reduction by 2025; 50% by 2030

20% reduction in energy use by 2030

Carbon neutrality by 2050

Provides various energy-related services, including:

Developing the City's annual heat, light, and power budget

Managing the City's electricity, natural gas, and steam accounts

Contracting resources for energy projects and programs

Facilities Management

Manages the daily operations and routine maintenance of 55 public buildings across the five boroughs. (i.e., cleaning, snow removal, recycling, and systems maintenance)

Provides fire and life safety services, including the maintenance of fire alarm systems, conducting evacuation/fire drills, and providing related training

Implements strategies to reduce greenhouse gas emissions and energy usage from DCAS facilities

Fiscal and Business Management

Provides financial management and analytic support to the agency

Administers the Non-Public School Security Guard Reimbursement (NPS) Program, which reimburses eligible non-public schools for unarmed security guard expenses

Fleet Management

Oversees the City of New York's vehicle fleet, including the fire trucks, police cars, and sanitation trucks that keep our communities safe

Transitioning to an all-electric fleet by 2035

Monitors and provides direct services to agencies on vehicle acquisitions, repairs, and surplus auctions

Manages the Fleet Office of Real Time Tracking (FORT), which tracks and reports on over 23,000 City vehicles and school buses

Leads Vision Zero initiatives in fleet safety, including safety training and improved vehicle design

Publishes the City's fleet rules, driver manuals, and sustainability plans; and works with DOI on enforcement

General Counsel

Provides legal counsel with a citywide perspective to the commissioner and the agency

Liaison to the NYC Law Department

Human Capital

Educates the public and employees on civil service career opportunities, including helping people with disabilities access City jobs

Runs the civil service system for the City of New York

Administers over 180 civil service exams to over 110,000 people each year

Helps City agencies meet hiring needs

Oversees background investigations of City employees

Offers professional development and training programs for City employees

Maintains data on the City's workforce, including producing the City's Workforce Profile Report

Manages the NYC Automated Personnel System (NYCAPS), the Employee Self-Service (ESS) portal, and the NYC Jobs portal, including responding to over 250,000 inquiries each year

Oversees the Citywide Office of Safety and Health (COSH)

Oversees various workforce programs, internships, and fellowships

Information Technology

Manages the establishment, development, maintenance, upgrade and administration of network infrastructure, system/user hardware, software and applications

Public Affairs

Works to enhance DCAS’ public image, manage its reputation, and achieve its strategic objectives.
Comprised of:

The City Record

Office of Communications

External Affairs

Real Estate Services

Allocates City-owned real estate

Acquires property on behalf of City agencies, either through lease or purchase

Oversees design and project management of construction at all leased sites

Manages leasing of City-owned real estate for private use

Promotes and enforces equitable and efficient space standards in City offices

Incorporates industry best practices in office design to support the well-being of the City's workforce

Maintains a database of land owned by the City

The lines of service include a reporting structure outlined in the DCAS organizational chart.