Contact The Office of the Taxpayer Advocate - Systemic Complaints

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The Office of the Taxpayer Advocate - Systemic Issues

The Office of the Taxpayer Advocate invites you to identify and recommend solutions to possible systemic issues with the New York City Department of Finance and the tax code.
Systemic issues:

Always affect multiple taxpayers and never apply to just one taxpayer.

Impact segments of the taxpayer population.

Relate to the Department of Finance systems, policies, and procedures.

Require study, analysis, administrative changes or legislative remedies.

Involve protecting taxpayer rights, reducing or preventing taxpayer burden, ensuring equitable treatment of taxpayers or providing essential services to taxpayers.

Issues that are NOT systemic include those related to a specific taxpayer problem, tax law questions, and forms and publications requests.

If you have information about a systemic issue that might affect a significant number of taxpayers and not an individual problem that pertains only to you -- we'd like to hear about it. Do not submit any taxpayer information such as your social security number.

Does this tax issue affect many taxpayers or is it likely to affect many taxpayers?
Yes
No

Do you have a personal tax problem or account question, or are you searching for New York City tax forms and publications?
Yes
No

Is this a tax law question?
Yes
No

Does this issue relate to at least one of the following?

Protecting or improving taxpayer rights

Reducing, eliminating, or preventing burdens on taxpayers

Providing essential Department of Finance tax services

Improving the tax laws or tax department systems, policies or procedures

Yes
No

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