Vehicle Booting - NYC.gov/Finance

Department of Finance


TicketsBooting and TowingCommercial VehiclesBenefits


If your vehicle has been booted:

Please visit www.nycbootpay.com to pay online or call Republic Immobilization Services at (646) 517-1000 to pay over the phone. Republic Immobilization Services is open 24 hours a day, seven days a week.

What to do if your vehicle has been booted

How to remove the boot

If your vehicle is booted, please make a payment for all outstanding judgment debt and associated fees using one of the following options:

Online: Visit nycbootpay.com

Phone: Call (646) 517-1000

In person: To pay in person with cash, a money order, or a cashier’s check, visit a Department of Finance business center.

If you pay online or by phone, you will receive a release code immediately after paying your judgment debt in full. If you pay in person, you will have to wait for an assisted release.

Unlock the boot by entering the code into the keypad on the boot.

Return the boot to a return location within 24 hours to avoid a late fee of $25 per day.

Boot return locations

Manhattan

Name
Address
Drop-off Times

Vanguard
750 6th avenue
New York, NY 10010
212-691-8562
24 Hours/356 Days

99 Charles Street
New York, NY 10014
212-242-9723
24 Hours/356 Days

222 West 14th Street
New York, NY 10011
212-675-5031
6AM - 10PM

Mason Lot
724 6th Avenue
New York, NY 10010
646-438-9778
24 Hours/356 Days

1754 Broadway
211 West 56th Street
New York, NY 10019
212-245-2490
24 Hours/356 Days

Water Street
55 Water Street
New York, NY 10041
646-589-0490
24 Hours/356 Days

125th Street
215 West 125th Street
New York, NY 10027
212-665-9899
24 Hours/356 Days

Kern Garage
40 East 89th Street
New York, NY 10128
212-289-8695
24 Hours/356 Days

The Empire
188 East 78th Street
New York, NY 11040
212-535-0403
24 Hours/356 Days

Javits lot
462 10th Ave
New York, NY 10001
646-561-3166
24 Hours/356 Days

85th East End
611 East 83rd Street
New York, NY 10021
212-249-5124
24 Hours/356 Days

79th Street Garage
422 East 79th Street
New York, NY 10075
212-737-6283
24 Hours/356 Days

NYC Health and Hospitals - Carter Address
1752 Park Avenue
New York, NY 10035
646-660-3660
24 Hours/365 Days

1199 Park Avenue
New York, NY 10128
212-534-9616
24 Hours/356 Days

200 West 79th Street
New York, NY 10024
212-362-4313
24 Hours/356 Days

2326 1st Avenue
New York, NY 10034
212-860-1100
24 Hours/356 Days

Bronx

1360 Bruckner
1360 Bruckner Boulevard
Bronx, NY 10459
718-861-3775
24 Hours/356 Days

1930 Bartow
1930 Bartow Avenue
Bronx, NY 10469
347-202-9004
24 Hours/356 Days

3804 Boston
3804 Boston Road
Bronx, NY 10475
718-231-8014
24 Hours/356 Days

481 East 163rd
481 East 163rd Street
Bronx, NY 10451
718-402-9201
24 Hours/356 Days

4201 Webster
4201 Webster Avenue
Bronx, NY 10470
718-819-1333
24 Hours/356 Days

5J Bronx
500 Abbot Street
Bronx, NY
24 Hours/356 Days

5J Bronx
4825 Baldwin Street
Bronx, NY
24 Hours/356 Days

Pay - O - Matic
3480 Baychester Avenue
Bronx, NY 10475
718-405-7402
24 Hours/356 Days

Pay - O - Matic
1865 Bruckner Boulevard
Bronx, NY 10472
718-863-7377
24 Hours/356 Days

Brooklyn

Bedford Avenue
101 Bedford Avenue
Brooklyn, NY 11211
718-387-1737
24 Hours/356 Days

1049 Grand Street
Brooklyn, NY 11211
718-599-1549
24 Hours/356 Days

KenBen
1908 Shore Parkway
Brooklyn, NY
24 Hours/356 Days

1149 Utica
1149 Utica Avenue
Brooklyn, NY 11203
718-878-5880
24 Hours/356 Days

184 Kent
184 Kent Avenue
Brooklyn, NY
6:00AM - 11:59PM

500 4th Avenue
Brooklyn, NY 11215
718-788-2353
24 Hours/356 Days

349 4th Avenue
343 4th Avenue
Brooklyn, NY 11215
347-721-3380
24 Hours/356 Days

Pay - O - Matic
286 Brighton Beach Avenue
Brooklyn, NY 11235
718-934-0316
24 Hours/356 Days

Queens

Parsons
90-15 Parsons Boulevard
Queens, NY 11432
718-526-5606
9AM-9PM

Mid - Block
89-35 126th Street
Queens, NY 11432
718-558-4179
24 Hours/356 Days

Archer
92-30 165 Street
Queens, NY 11432
718-657-3830
24 Hours/356 Days

134 Atlantic
134-30 Atlantic Avenue
Queens, NY 11419
718-233-6764
24 Hours/356 Days

148 Rockaway
148-12 Rockaway Boulevard
Queens, NY 11436
718-659-7776
24 Hours/356 Days

178 Union
178-02 Union Turnpike
Queens, NY 11366
718-591-3203
24 Hours/356 Days

6615 Borden
66-15 Borden Avenue
Queens, NY 11378
718-255-6031
24 Hours/356 Days

4008 30th
40-08 30th Avenue
Queens, NY 11103
718-204-8076
24 Hours/356 Days

9951 Horace Harding
99-51 Horace Harding Expressway
Queens, NY 11368
718-592-1247
24 Hours/356 Days

Pay - O - Matic
99-25 Horace Harding Expressway
Queens, NY 11368
718-699-0021
24 Hours/356 Days

Pay - O - Matic
160-39 Rockaway Boulevard
Queens, NY 11434
718-978-6603
24 Hours/356 Days

Pay - O - Matic
102-26 Atlantic Avenue
Queens, NY 11416
718-847-0386
24 Hours/356 Days

29-10 Broadway
29-10 Broadway, Astoria
Queens, NY 11106
646-517-1000
7AM - 10PM

31-05 Queens Boulevard
Queens, NY 11101
Open 24 hours a day / 7 days per week.

Staten Island

Breen Bros
566 Industrial Loop
Staten Island, NY 10309
718-979-9084
24 Hours/356 Days

6778 Hylan
6778 Hylan Boulevard
Staten Island, NY 10309
718-984-8440
24 Hours/356 Days

Pay-O-Matic
2510B Hylan Boulevard
Staten Island, NY 10306
718-667-0551
8 AM – 7 PM

What to do if your vehicle has been towed

Your vehicle may be towed by a city marshal or the Sheriff’s Office after it has been booted for having $350 or more in parking ticket or camera violations that are in judgment. Your vehicle can be towed by the NYPD at any time if you are parked illegally or do not have valid registration or insurance.

The procedure to retrieve your towed vehicle depends on whether it was towed by the NYPD for being parked illegally or by a city marshal or the Sheriff’s Office for unpaid judgments.

Find your towed vehicle

You can call 311 or use the links below to find your towed vehicle:

Find a towed vehicle (NYPD towed only)
Retrieve a towed vehicle

Fees

Boot Fee:
$142

Sheriff/Marshal Execution fee:
$80

Poundage fee:
5% of all fines, including penalties and interest

Tow Fee (If applicable):
$140 for standard vehicles (larger vehicles have additional fees)

Tow Dispatch fee (If applicable):
$70 for standard vehicles (larger vehicles have additional fees)

Judgment Amount*
Varies, depending on how much you owe

Storage fees
Varies, depending on how long your vehicle is impounded

Requesting a hearing

After a vehicle is booted or towed, you can request a hearing if the judgment is less than one year old. Visit any Department of Finance business center to request a hearing.

Frequently asked questions

1. Why was my vehicle booted or towed?

Your vehicle can be booted if you owe the City of New York $350 or more in parking or camera violation tickets that are in judgment. Your vehicle may be towed if you do not pay the parking, speed zone, red light camera, or bus lane violation judgment debt and related fees within 48 hours of booting.

Your vehicle may be towed immediately if you owe $2,500 or more, the vehicle registration is not valid, or your vehicle is causing a public safety issue.

2. How will I know that the vehicle is booted?

The boots used by the Sheriff’s Office and city marshals are painted green to make them visible. You will also see a notice on the driver's side window and under the windshield wiper that tells you your vehicle has been booted.

The New York Police Department boots may be yellow or blue and do not have a keypad. All vehicles booted by the NYPD are subject to immediate tow.

3. How do I remove and return the boot?

Visit www.nycbootpay.com to make an online payment of all outstanding judgment debt, plus additional fees, using a debit or credit card. You will receive a code to release the boot.

If you cannot pay online, call the phone number on the boot notice (646-517-1000) to make your payment and receive the release code.

Unlock the boot by entering the release code into the keypad on the boot and return the boot as directed within 24 hours, or you will have to pay a $25 daily late fee, up to a $500 maximum. If you are unable to return the boot on time, please contact customer service at the phone number on the boot notice as soon as possible.

To pay in person with cash, a money order, or a cashier’s check, visit a Department of Finance business center.

If the vehicle was booted by the NYPD, follow the instructions on the notice of violation placed on your vehicle’s windshield.

4. Can I remove personal property from my towed vehicle?

You can request a property release for personal property, like luggage or a baby car seat. However, tires, radios, batteries, and other parts of the vehicle may not be removed. Non-owners must bring a notarized letter signed by the vehicle owner allowing them to remove personal property. If a vehicle belongs to a firm or business, proof of employment must also be presented.

5. How can I get a refund for tow fees?

Tow refunds are not sent automatically. You must request a tow refund by completing a Parking/Camera Violations Refund Form. If you have proof that your vehicle should not have been towed, such as a copy of the not-guilty decision, please submit your request form along with copies of your proof by mail. Do not submit originals.

Please note that if your vehicle was towed due to unpaid judgment debt, all of your judgment summonses must be dismissed in order for you to receive a refund. If your vehicle was towed due to a violation, such as parking in a no-parking zone or blocking a fire hydrant, you can receive a refund if the violation is dismissed.

6. What happens if I don't pay my outstanding debt after my vehicle is towed?

You must pay all judgment violations and fees, including penalties and interest, to retrieve a towed vehicle. Towed vehicles are scheduled for sale at auction if they are not retrieved within 10 business days from the towing date. Owners may either pay or dispute the violation through the Department of Finance if they believe the towing was not warranted.

If your vehicle is towed by the NYPD, you must pay the related towing fees to retrieve your vehicle. You can retrieve the vehicle without paying the parking or camera violation, unless you owe judgment debt of $101 or more, in which case the judgment debt must be satisfied before you can retrieve the vehicle.

If the vehicle is not retrieved on the same day that it was towed by the NYPD, an additional overnight storage charge of $20 will be assessed each night the vehicle is held. If there is an outstanding judgment amount of $101 or more on a vehicle towed by the NYPD, the vehicle will not be released until the judgment debt is resolved by either dismissal at a hearing or full payment of the judgment. Once the judgment debt has been satisfied, the owner is given a clearance notice for the NYPD to release the vehicle. The tow fee still applies.

7. Can I stop a tow in progress?

You can request to stop a tow in progress if the vehicle is being towed for unpaid violations and you are the owner of the vehicle or a person entitled to possess it. You will need to sign a binding agreement to pay the penalty and any associated fees.

You will need to have your driver’s license and the vehicle’s registration, title, insurance identification, and keys. If the vehicle is a rental, you must produce a rental agreement and car keys. If it is a company car, you must present your company identification.

Need help?

Contact the Department of Finance for assistance.

Online - Send us an email

In person - Schedule an appointment