Dispute a Ticket - NYC.gov/Finance

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Dispute a ticket

To dispute a ticket, you must request a hearing within 30 days after the ticket was issued to avoid paying late penalties. You can dispute a ticket online, by mail, or via the Pay or Dispute mobile app.

If you cannot conduct your hearing online, by mail, or via the app, you can schedule an in-person hearing or visit a Department of Finance business center between the hours of 8:30 a.m. and 4:30 p.m.

Important information about disputing a ticket

You must meet all deadlines. Contacting anyone other than the Department of Finance does not change the deadline.

If you request a hearing after 30 days and an administrative law judge finds you guilty, you will have to pay late penalties.

Please note that appearing at an in-person hearing does not increase your chances of getting a ticket dismissed. The Department of Finance encourages customers to use online, mobile app, or mail hearings to save time over in-person hearings.

All statements you make and information or documents you submit must be true and accurate to the best of your knowledge. Any false statements made may subject you to the penalties.

The Department of Finance has the right to Reinstate a Previously Dismissed Ticket if we determine the ticket was dismissed based on false evidence or testimony.

Tickets in judgment

If we do not receive payment for the ticket or a hearing request from you, then approximately 100 days after your ticket is issued, it will go into judgment. You cannot have a hearing on your ticket in judgment if is more than one year old.

Previously paid or dismissed tickets

Learn how the Office of the Parking Summons Advocate can help you.

Common reasons for ticket disputes

Required elements in a ticket

Preparing for your hearing

Evidence recommendations

Defenses that will not be upheld

When will you receive a decision?

In-person hearing: you will receive the administrative judge’s decision right away.

Online hearing or hearing-by-mail: an administrative law judge’s decision will be emailed to the email address you supplied. If you are asked to send additional evidence, follow the instructions on the Hearing-by-Mail page.

If you disputed a violation and have not received a decision within three weeks of requesting a hearing-by-mail or an online hearing (via our website or the Pay or Dispute app), please contact us to check whether a decision has been made.

Appeal a hearing decision

Request an in-person hearing transcript

If you attended an in-person hearing, you may request a transcript of the hearing record for your appeal. You are responsible for paying the cost of the transcript. To submit a request for a transcript and to learn the cost, submit the online Request a Hearing Transcript form, or mail a letter with the summons number(s), hearing date(s), the vehicle’s license plate number and state of registration, and the respondent’s name or the name of the vehicle owner, to:

New York City Department of Finance

Adjudications Division

Parking Ticket Transcript Processing

66 John Street, 3rd Floor

New York, NY 10038

You will be informed of the cost of the transcript within seven business days from our receipt of your request. If you submitted your request online, we will notify you of the cost by email; if you submitted your request by mail, we will notify you by mail. If you wish to accept the cost and order the transcript, you must pay by check payable to “NYC Department of Finance.” The check must be received by the Department of Finance within 10 business days of the date on the letter or email in which we informed you of the transcript’s cost. You must include a copy of your transcript request with your check. A mailing address for your check will be provided when we inform you of the transcript’s cost.

If payment is not received by that time, your transcript request will be denied and your appeal will go forward as scheduled. No further transcript requests for your appeal will be accepted. Please note that the Department of Finance does not currently charge an administrative fee for transcript requests and will not do so until such time as the agency updates its rules or revises its procedures.

Using a parking ticket broker

The Department of Finance recognizes that members of the public have the right to choose whether to represent themselves or rely on the services of a broker. While we will not endorse or recommend a particular broker, it is our obligation to inform the public when brokers have been found guilty of unethical conduct in the performance of their duty.

Broker sanction rules

DOF vs. Parking Ticket Busters & Emmanuel Amofah (suspension expired)

DOF vs. Parking Expert Inc. and Arye Wertzberger (suspension expired)

Diplomats and consular staff

Got a Ticket or Camera Violation?

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A Guide to Paying or Disputing Parking Violations

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Frequently Asked Questions