NYC TAP - DOF

Freeze Your Rent


NYC TAP

Eligibility Tool
Tenant Access Portal
Landlord Express Access Portal
Guides & FAQ
Weekly Reports

Eligibility Tool

Tenant Access Portal

Landlord Express Access Portal

Guides & FAQ

Weekly Reports


NYC Tenant Access Portal (TAP)

Begin Using NYC TAP

The Tenant Access Portal (NYC TAP) offers a convenient way for tenants and their representatives to manage and access information about Rent Freeze benefits online.

NYC TAP features

Apply for and renew the Rent Freeze Program online

Access benefit information and application status

Update household member information

Update tenant representative information

How to use NYC TAP

You can register for NYC TAP with your NYC.ID, or through a social media account. The following guides may be helpful if you have any questions.

NYC TAP User Guide

How to Apply for Rent Freeze Benefits on NYC TAP

We also have guides available for tenant representatives:

NYC TAP User Guide - for tenant representatives

How to Apply for Rent Freeze Benefits on NYC TAP - for tenant representatives

While we encourage you to use NYC TAP, you can continue to submit your Rent Freeze documents by mail if you prefer to do so. Your benefit will not be affected if you choose not to register for NYC TAP. The Department of Finance will continue to send you important information by mail, including when and how to renew your benefit.