ACS - Contact Us

Administration for Children's Services

Keeping Children Safe & Supporting Families


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ACS Disability Access Information
ACS Strategic Priorities
Advocacy
Community Involvement
Contact Us
Data/Policy
Family Enrichment Centers
Frequently Asked Questions
Initiatives
Interagency Memoranda of Understanding
Josefina S. v. City of New York
Leadership
Mission & Organization
Training and Workforce Development
25th Anniversary

ACS Disability Access Information

ACS Strategic Priorities

Advocacy

Community Involvement

Contact Us

Data/Policy

Family Enrichment Centers

Frequently Asked Questions

Initiatives

Interagency Memoranda of Understanding

Josefina S. v. City of New York

Leadership

Mission & Organization

Training and Workforce Development

25th Anniversary


Contact Us

In Person

Main Office

150 William Street, New York, NY 10038
Phone: (212) 341-0900
Get directions
Outside NYC: (877) KIDSNYC (543-7692)

You can walk into an ACS Borough Office at the following locations for help with child safety concerns and to find preventive services.
Borough Locations

Reporting Violations of the Identifying Law

If you suspect that identifying information about you or your family has been released by the Administration for Children's Services in violation of the NYC Identifying Information Law (NYC Admin. Code § 23-1202), you can report such violations to the Agency Privacy Officer via at acsprivacyofficer@acs.nyc.gov or by mail to NYC Administration for Children's Services, Attention: Agency Privacy Officer, 150 William Street, 5th Floor, New York, NY 10038.

Office of Advocacy

As always, our staff remain available to you by phone and e-mail.

Helpline - (212) 676-9421

Incarcerated parents may call collect - (212) 619-1309 or (212) 341-3322

Teletype for the hearing impaired - (212) 442-1447

Service of Legal Papers on ACS

ACS accepts service in person and through email service. Please scan and email subpoenas to serveacs@acs.nyc.gov. Receipt will be acknowledged via email. Service of process on individuals should continue to proceed in a manner required by applicable law.

Service of process on individuals should continue to proceed in a manner required by applicable law.

Online

Email Us

Media Inquiries

Office of Communications
Email: mediainquiry@acs.nyc.gov

FOIL Requests

All Freedom of Information Law (FOIL) requests to Administration for Children's Services should be submitted via NYC OpenRecords. Select "ACS" from the agency dropdown menu.

New York City Administration for Children's Services Records Access Officer:
Janet Stateman, Esq.
FOIL/Records Access Officer
150 William Street, 15th Floor, New York, NY 10038
Email: GC.FOIL@acs.nyc.gov

New York City Administration for Children's Services Records Access Officer:
Joseph Cardieri, Esq.
Records Appeals Officer
150 William Street, New York, NY 10038
Email: FOILAppeal@acs.nyc.gov

Questions about specific requests should also be made through NYC OpenRecords by using the "Contact the Agency" link available on every request page.

Note: Child protective records are not available pursuant to the Freedom of Information law. Learn how to request these records.

New York City Administration for Children's Services ADA Coordinator/Disability Service Facilitator

Information regarding reasonable accommodations and grievance procedures can be obtained by contacting the ADA Coordinator listed below, or using this information form.

Simone Campbell
ADA Coordinator/Disability Service Facilitator
Office of Equal Employment Opportunity
150 William Street
New York, NY 10038
eeo.adacoordinator@acs.nyc.gov
(212) 676-6955

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Programs & Initiatives

Adopt or Foster a Child

Open your heart and home to a child in foster care; become a foster or adoptive parent.

Open your heart and home to a child in foster care; become a foster or adoptive parent.

Open your heart and home to a child in foster care; become a foster or adoptive parent.

Report Child Abuse

Identify the signs of child abuse and maltreatment. Help protect a child by making a report.

Identify the signs of child abuse and maltreatment. Help protect a child by making a report.

Identify the signs of child abuse and maltreatment. Help protect a child by making a report.

New York City Kids are Our Kids

Get involved in the lives of children in your community. Volunteer as a tutor, mentor, or coach.

Get involved in the lives of children in your community. Volunteer as a tutor, mentor, or coach.

Get involved in the lives of children in your community. Volunteer as a tutor, mentor, or coach.

Child Support for Employers

Get information for employers on withholding income, reporting new hires, and more.

Get information for employers on withholding income, reporting new hires, and more.

Get information for employers on withholding income, reporting new hires, and more.

Homebase

If you are about to become homeless, Homebase can help you stay out of shelter.

If you are about to become homeless, Homebase can help you stay out of shelter.

If you are about to become homeless, Homebase can help you stay out of shelter.