ACS - Special Investigations

Administration for Children's Services

Keeping Children Safe & Supporting Families


Child Safety ResourcesChild Abuse/NeglectFoster/AdoptParent Support

CARES, ACS’s Family Assessment Response
Get Help with Your Case
How to Make a Report
Mandated Reporters
Office of Safety First
Parent's Guide to Child Abuse Investigation
Special Investigations
What is Child Abuse/Neglect?
Will My Child Be Removed?

CARES, ACS’s Family Assessment Response

Get Help with Your Case

How to Make a Report

Mandated Reporters

Office of Safety First

Parent's Guide to Child Abuse Investigation

Special Investigations

What is Child Abuse/Neglect?

Will My Child Be Removed?


Special Investigations

The ACS Office of Special Investigations (OSI) investigates suspected child abuse/neglect reports involving:

Children in foster care

Teen parents in foster care

Foster parents

Child care employees

ACS employees

During the investigation, OSI staff will speak with children, parents, foster parents and other people who may have information about the investigation, such as foster care agency staff, child care staff, teachers, doctors and neighbors.

What happens after the investigation is finished?

At the conclusion of an investigation, OSI may require that organizations complete corrective actions to promote the safety and well-being of children

If an individual receives a determination letter listing that one or more allegations are substantiated against them, they have the right to request the determination be amended if it is believed the information in the report is inaccurate.

To request an amendment, send a letter with the following information:

Full name of individual and the children listed in the report

Home address of the children and the parent or foster parent or/ Address of the day care facility/home

Case ID and the Intake Stage ID to:

New York State Office of Children and Family Services
State Central Register
P.O. Box 4480
Albany, NY 12204-0480

To learn more about OSI investigations involving foster parents, read the Frequently Asked Questions From Foster Parents

Programs & Initiatives

Adopt or Foster a Child

Open your heart and home to a child in foster care; become a foster or adoptive parent.

Open your heart and home to a child in foster care; become a foster or adoptive parent.

Open your heart and home to a child in foster care; become a foster or adoptive parent.

Report Child Abuse

Identify the signs of child abuse and maltreatment. Help protect a child by making a report.

Identify the signs of child abuse and maltreatment. Help protect a child by making a report.

Identify the signs of child abuse and maltreatment. Help protect a child by making a report.

New York City Kids are Our Kids

Get involved in the lives of children in your community. Volunteer as a tutor, mentor, or coach.

Get involved in the lives of children in your community. Volunteer as a tutor, mentor, or coach.

Get involved in the lives of children in your community. Volunteer as a tutor, mentor, or coach.

Child Support for Employers

Get information for employers on withholding income, reporting new hires, and more.

Get information for employers on withholding income, reporting new hires, and more.

Get information for employers on withholding income, reporting new hires, and more.

Homebase

If you are about to become homeless, Homebase can help you stay out of shelter.

If you are about to become homeless, Homebase can help you stay out of shelter.

If you are about to become homeless, Homebase can help you stay out of shelter.