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A Helping Hand for Employees
Common Concerns
Alcohol & Substance Misuse
EAP Handouts
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EAP Frequently Asked Questions

A Helping Hand for Employees

Common Concerns

Alcohol & Substance Misuse

EAP Handouts

Resources

EAP Frequently Asked Questions


Employee Assistance Program

EAP is here for you and your family members. We continue to offer services that address mental health, stress management, substance misuse, self-care, education, referrals and resources. All services are free and confidential. You can contact us by email eap@olr.nyc.gov or phone 212-306-7660 to schedule an appointment. For more information, you can visit our website at nyc.gov/eap

General Information

The City of New York offers its employees and their family members a helping hand providing short-term counseling, education, information, and individualized referrals for a wide range of personal and social problems. The NYC EAP also offers various services to agency leadership such as consultations, workshops & presentations on behavioral health topics, as well as group interventions for employees.

The NYC EAP provides services to the City of New York non-uniform Mayoral agencies, NYC Department of Correction, New York City Housing Authority, Department of Education and NYC Health + Hospitals. Confidentiality laws and protections are maintained.

Employees who are not covered by the NYC EAP can receive services from either their agency or union EAP. Since not all EAPs offer the same services, we encourage you to call your agency or union EAP for further details.

List of Agency and Union Employee Assistance ProgramsView the List

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Agency EAPs

Department of Sanitation
Employee Assistance Unit
212.437.4867

NYC Fire Department
Counseling Services Unit
212.570.1693

NYC Health + Hospitals
NYC Employee Assistance Program
(NYC EAP)
212.306.7660 or email eap@olr.nyc.gov

NYC Agencies (Non-Uniform)
NYC Employee Assistance Program
(NYC EAP)
212.306.7660 or email eap@olr.nyc.gov

NYC Housing Authority
NYC Employee Assistance Program
(NYC EAP)
212.306.7660 or email eap@olr.nyc.gov

NYC Police Department
Counseling Unit
718.834.8816

Corrections Department

Care Unit (Peer Counselors)
718.546.CARE (2273)

Union EAPs

DC 37 Health & Security
Personal Services Unit
212.815.1250
NYC Police Organization Providing Peer Assistance (POPPA)
212.298.9111

United Federation of Teachers
Member Assistance Program
212.701.9620
mapinfo@uft.org

Grief and Loss Support Group

Download the Grief and Loss Support Group flyer

Contacting the Employee Assistance Program (EAP)

All EAP services are available Monday through Thursday, 8am – 7pm and Friday, 8am - 5pm.

Please contact the EAP by email at eap@olr.nyc.gov
or call and leave a message at 212-306-7660.