Department of Correction

Correction


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Incarcerated Individual Bill of Rights
Mailing Packages to Persons in Custody
Send Money
Post Bail
Institutional Uniforms
Property Pick Up
Write to a Person in Custody
Transition Planning Services
Get Person in Custody Release Information
Preventing Recording Calls
Raise the Age
Claiming Institutional Funds

Incarcerated Individual Bill of Rights

Mailing Packages to Persons in Custody

Send Money

Post Bail

Institutional Uniforms

Property Pick Up

Write to a Person in Custody

Transition Planning Services

Get Person in Custody Release Information

Preventing Recording Calls

Raise the Age

Claiming Institutional Funds


Prevent Recording Calls

If you are a person in custody's attorney, physician/clinician or clergyperson, you can request that calls from persons in custody to the number(s) you designate will not be recorded. You must submit the request on letterhead; it can be submitted to the Department as described below.

Attorneys

In order for a telephone number to be placed on the Do Not Record list, it must be a 10-digit number consisting of a valid U.S. area code, exchange and 4 digits.
You can check whether your phone number is on the Do Not Record List by clicking on the following link: https://www.aventiv.com/ny-attorney/

Submit your request on letterhead with the following information:

Your OCA number, or a copy of your current Certificate of Good Standing, or a printout from your state's court administration website indicating that you are in good standing.

Telephone number(s) you want to exempt from recording
o Please format as a 10-digit number, without spaces, dashes, or dots.

An e-mail address we can use to contact you when your request has been reviewed.

Send your request to: DoNotRecord@doc.nyc.gov
Please be advised that requests to be placed on the Do Not Record list may take up to 10 business days once approved. At the beginning of any phone call which is not private, you will hear the following admonishment: “This call is not private. It will be recorded and may be monitored for law enforcement purposes. If you are an attorney please hang up and follow facility instructions to register this number as a private number by going to www.nyc.gov/doc.”

Physicians/Clinicians

If you are a person in custody's treating physician/clinician and you want to have your phone number(s) placed on the Do Not Record List, submit your request on letterhead with the following information:

Person in custody's name and NYSID

Telephone number(s) you want to exempt from recording

An e-mail address we can use to contact you when your request has been reviewed.

Clergy

If you have an endorsement from the relevant religious authority and a pastoral relationship with a person in custody, and you want to have your phone number(s) placed on the Do Not Record List, submit your request on letterhead with the following information:

Person in custody's name and NYSID

Telephone number(s) you want to exempt from recording

An e-mail address we can use to contact you when your request has been reviewed.