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Office of Labor Relations


EmployeeNon-Med RetireeRetireePlans & Rates

Health Benefits Videos
Attend a Health Benefits Seminar
Forms and Downloads
Responsibilities & Health Benefits Assistance
Choosing a Health Plan
Enrollment
PICA
Changes in Status
Flexible Spending Accounts Programs
Effective Dates of Coverage
Health Plan Premiums
Transfer to Another City Agency
Change Union/Welfare Fund
Termination and Reinstatement
Leave of Absence Coverage
COBRA
Special Continuation of Coverage
Disability Benefits
Medicare-Eligible Employees
Coordination of Benefits (COB)

Health Benefits Videos

Attend a Health Benefits Seminar

Forms and Downloads

Responsibilities & Health Benefits Assistance

Choosing a Health Plan

Enrollment

PICA

Changes in Status

Flexible Spending Accounts Programs

Effective Dates of Coverage

Health Plan Premiums

Transfer to Another City Agency

Change Union/Welfare Fund

Termination and Reinstatement

Leave of Absence Coverage

COBRA

Special Continuation of Coverage

Disability Benefits

Medicare-Eligible Employees

Coordination of Benefits (COB)


NYC Health Benefits Program

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Employee Responsibilities & Health Benefits Assistance

Your Responsibilities

It is important that you know how your health plan works and what is required of you.Read More

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Here are some important things that you need to remember:

Complete an enrollment form to add new dependents (newborn, adoption, marriage) within 30 days after the event;

Notify your agency and your health plan in writing when your address changes;

Review your payroll check to ensure appropriate premiums are deducted;

Know your rights and responsibilities under COBRA continuation coverage.

Coverage for Employees 65+

If you're age 65 or over, still working for the City and enrolled in the NYC Health Benefits Program, do not use your Medicare card when you visit your doctor's office. Instead, be sure to use the member ID card provided to you by your current HBP health plan.

If You Need Assistance

Who you should contact for assistance and when you should contact them. Read More

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Contact your agency health benefits or payroll office or NYCAPS Central at (212) 487-0500. Department of Education employees should contact HR Connect at (718) 935-4000:

For questions concerning eligibility and enrollment

For questions regarding deductions for health benefits

For Transfer Period information

To obtain a Health Benefits Application

To obtain information and an application for COBRA benefits

To change your address

If health coverage has been terminated for you and/or your dependents

Employees with access to Employee Self Service (ESS) through CityShare can check their coverage status and make changes.

When Should I Contact My Health Plan?

Find out when you should contact your Health Plan. Read More

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(Refer to your health plan identification card or plan booklet for telephone numbers.)

If you have questions regarding covered services

To obtain written information about covered services

For information about the status of pending claims or claim disputes

For claim allowances (How much will a plan pay towards a claim?)

For health plan service areas

When writing to a health plan, include your name and address, certificate number, date(s) of service, and claim number(s), if applicable. Some plans also allow inquiries through their web sites.

When Should I Contact My Union/Welfare Fund?

Find out when you should contact your Welfare Fund.Read More

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For information about:

Prescription drug coverage (if applicable)

Vision benefits

Dental benefits

Life Insurance (if applicable)

When Should I, As An Active Employee, Contact The Health Benefits Program?

Find out when an active employee should contact the HBP.Read More

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To add or drop a domestic partner

Prior to retirement, if you have questions concerning your health benefits as a retiree

Inquiries and questions can be emailed to healthbenefits@olr.nyc.gov