SHL Pilot Program - TLC

Taxi & Limousine Commission


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Street Hail Livery (SHL) Pilot Program

The SHL Pilot Program utilizes returned SHL (Green Taxi) permits to test the feasibility of a license that cuts costs traditionally associated with SHLs, while also eliminating the ability to receive street hails. Over a period lasting no longer than two years, it will study potential improvements in pre-arranged non-emergency medical transportation service, outer-borough service, fleet electrification, and wheelchair accessibility of the TLC fleet.

Streamlined hack-up requirements for the Pilot:

Technology System will not be necessary—no meter, no roof light, no tablet.

TLC will provide the necessary markings.

Pilot Participants can choose any vehicle color (except taxi yellow and apple green).

Partition/In-Vehicle Camera System is optional.

No interaction with Meter Shops will be necessary. Participants will be ready to accept pre-arranged rides as soon as TLC provides required markings after the (successful) initial inspection.

Vehicle inspections are required by TLC Safety & Emissions once every two years, similar to other For-Hire Vehicles.

Operating Restrictions:

The vehicle must be an Electric Vehicle (EV), a hybrid electric vehicle, or a Wheelchair Accessible Vehicle (WAV).

Unlike traditional SHLs, SHL Pilot Program participants may not accept street hails.

Similar to traditional SHLs, SHL Pilot Program participants may only accept trips beginning outside the Pre-Arranged Exclusionary Zone unless it is an Access A Ride or Medicaid-reimbursed trip.

More SHL Pilot Program FAQs

Interested in applying for an SHL Pilot Program Permit and License? Please Visit the Get an SHL Pilot Program License page.