LAIP - MOIA

Mayor's Office of Immigrant Affairs


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Language and Disability Access

Language and Disability Access


Language Access Implementation Plans (LAIPs) for New York City Agencies

Updated August 2024

This page provides centralized links to Language Access Implementation Plans from covered City agencies. Local Law 30 of 2017 requires each covered agency to develop and update its Language Access Implementation Plan at least every three years. The Mayor’s Office of Immigrant Affairs (MOIA) language access team consults with agencies as they develop their plans.

These plans explain how the agency will provide language access services to people with limited English proficiency. They outline the agency’s language access policies, procedures, and resources for ensuring meaningful access to programs and services.

Click on the links below to view each agency’s plan and website. For questions about the plans, please contact the respective agency’s Language Access Coordinator or the MOIA language access team languageaccessnyc@moia.nyc.gov.

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Select an agency to view Language Access Coordinators' names and agency language access information.

Administration for Children’s Services (ACS)

Lauren McSwain, Director of Immigrant Services and Language Affairs
ACS Website
ACS LAIP
Updated June 2024

Business Integrity Commission (BIC)

Christy Capolongo, Deputy Director of Licensing
BIC Website
BIC LAIP
Updated December 2023

Campaign Finance Board (CFB)

Santiago Torres, Associate Director of Language Access
CFB Website
CFB LAIP
Updated October 2024

City Commission on Human Rights (CCHR)

Taiwo Onabanjo, Executive Director of Human Resources
CCHR Website
CCHR LAIP
Updated June 2024

Civilian Complaint Review Board (CCRB)

Edwin Peña, Senior Investigative Manager
Jessica Peña, Senior Investigative Manager
CCRB Website
CCRB LAIP
Updated June 2024

Civic Engagement Commission (CEC)

John P. (JP) Wojciechowski, Language Access Coordinator
CEC Website
Updated August 2024

Department for the Aging (NYC Aging)

Sandy March, Senior Policy Analyst
Aging Website
Aging LAIP
Updated June 2024

Department of Buildings (DOB)

Lisa Lewis, Director of Customer Service
DOB Website
DOB LAIP
Updated June 2024

Department of Correction (DOC)

Sharif Nelson, Executive Director of Program Operations
DOC Website
DOC LAIP
Updated August 2024

Department of Citywide Administrative Services (DCAS)

Shameka Boyer Overton, Deputy Commissioner for Administration
DCAS Website
DCAS LAIP
Updated June 2024

Department of Consumer and Worker Protection (DCWP)

Kristen Johnson, Language Access Coordinator
DCWP Website
DCWP LAIP
Updated June 2024

Department of Design and Construction (DDC)

Dalela Harrison, Associate Commissioner/EEO Officer
DDC Website
DDC LAIP
Updated June 2024

Department of Environmental Protection (DEP)

Sara Pecker, Director of Special Projects & Initiatives
DEP Website
DEP LAIP
Updated June 2024

Department of Finance (DOF)

Jacqueline Gold, Assistant Commissioner, External Affairs
DOF Website
DOF LAIP
Updated May 2024

Department of Health and Mental Hygiene (DOHMH)

Anton Kuzmin, Assistant Director of Language Access & Research
DOHMH Website
DOHMH LAIP
Updated July 2024

Department of Housing Preservation and Development (HPD)

Robert Turbiak, Director of Operations
HPD Website
HPD LAIP
Updated June 2024

Department of Parks and Recreation (Parks)

Ariana Arancibia, Chief of Staff for Community Outreach and Partnership Development
Parks Website
Parks LAIP
Updated June 2024

Department of Probation (DOP)

Christelle Onwu, Equal Employment (EEO) Officer
DOP Website
DOP LAIP
Updated June 2024

Department of Records and Information Services (DORIS)

Gerald Rosero, Special Assistant to the Commissioner
DORIS Website
DORIS LAIP
Updated June 2024

Department of Social Services (DSS)/Human Resources Administration (HRA)/Department of Homeless Services (DHS)

Cheryl Wertz, Director of Language Access
DHS Website
HRA Website
DSS/HRA/DHS LAIP
Updated June 2024

Department of Transportation (DOT)

Beatriz Lorenzo, Community Associate
DOT Website
DOT LAIP
Updated June 2024

Department of Veterans’ Services (DVS)

Curtis Dorval, Digital Communications Manager
DVS Website
DVS LAIP
Updated December 2023

Department of Youth & Community Development (DYCD)

Andrew Miller, Senior Director, Intergovernmental Affairs/EEO Counselor
DYCD Website
DYCD LAIP
Updated June 2024

Emergency Management (NYCEM)

Iskra Killgore, Assistant Commissioner, Community Engagement
NYCEM Website
NYCEM LAIP
Updated June 2024

Fire Department (FDNY)

Steve Ertrachter, Executive Director of Licensing
FDNY Website
FDNY LAIP
Updated June 2024

Landmarks Preservation Commission (LPC)

Courtney Clark Metakis, Director of Communications
LPC Website
LPC LAIP
Updated July 2024

Law Department

Karlyne Fequiere, Chief Diversity & EEO Officer
Celina Fletcher-Serrant, Senior Counsel/Deputy Director of Training
Law Website
Law LAIP
Updated June 2024

New York City Police Department (NYPD)

Wendy Garcia, Deputy Commissioner, Equity and Inclusion
NYPD Website
NYPD LAIP
Updated June 2024

Office of Administrative Trials and Hearings (OATH)

Marisa Senigo, Deputy Commissioner for Public Affairs and Communications
OATH Website
OATH LAIP
Updated June 2024

Office of Chief Medical Examiner (OCME)

Alison Nixon, Agency Attorney
OCME Website
OCME LAIP
Updated June 2024

Office of Media & Entertainment (MOME)

Stephanie Roth, Executive Director of Administration
MOME Website
MOME LAIP
Updated June 2024

Office of Technology & Innovation / NYC311 (OTI / NYC311)

Rachel Alba, Deputy EEO Officer, OTI
Michael Hutchinson, Budget & Contracts Manager, NYC 311
OTI / NYC311 Website
OTI / NYC311 LAIP
Updated July 2024

Office to End Domestic and Gender-Based Violence (ENDGBV)

Sara Gonzalez, Senior Policy Advisor
ENDGBV Website
ENDGBV LAIP
Updated June 2024

Small Business Services (SBS)

Michael Silver, Senior Policy Advisor
SBS Website
SBS LAIP
Updated June 2024

Taxi and Limousine Commission (TLC)

Jin Moon, Language Access Coordinator
TLC Website
TLC LAIP
Updated June 2024

District Attorney’s Office - Brooklyn

Greg Mitchel, Chief of Administration and Compliance
Brooklyn DA’s Office Website
Brooklyn DA’s Office LAIP
Updated February 2023

District Attorney’s Office - Bronx

Violeta Sambula, Director of Interpreting Services
Bronx DA’s Office Website
Bronx DA’s Office LAIP
Updated June 2023

District Attorney’s Office - Queens

Tyear Middleton, Chief Diversity/EEO Officer
Queens DA’s Office Website
Queens DA’s Office LAIP
Updated July 2023

District Attorney’s Office - Staten Island

Andrew Sterrer, Assistant District Attorney, Counsel for Special Projects
Staten Island DA Website
Staten Island DA Language Access Policy
Updated 2023