City Resources for Asylum Seekers - MOIA

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City Resources for Asylum Seekers

Family Services

Education and Literacy

Housing

Food Assistance

Disaster Assistance

Civic Engagement

Funding Opportunities for Non-profit Partners

City Resources for Asylum Seekers


City Resources for Asylum Seekers

This website was last updated on 01/02/2025 and will be updated regularly with information as we expand the capacity for appointments and services.

If you recently arrived in New York City and are seeking asylum, the following City resources are available.

Update: Please note that services hosted at 520 W 49th Street have moved. See below for more information.

Asylum Seeker 24/7 Arrival Center

If you are a recently arrived asylum seeker and need to be connected to shelter services, please go to the Roosevelt Hotel 45 E 45th St, New York, NY, 10017.

Information And Services Include:

Healthcare services and referrals

Health insurance enrollment

School enrollment

Mental health counseling

An additional 14 Asylum Seeker Resource Navigation Centers are now serving across the five boroughs, in an effort to continue supporting newly arrived individuals and families seeking asylum. Asylum seekers may visit the organizations listed below:

Bronx

Mercy Center

377 East 145th Street, 10454

322 East 149th Street, 8th Fl, 10451

Hours of Operation:

Monday Friday 8AM - 9PM,

Sat. 8:30 AM - 3 PM

Service: Case Management, Legal Support, English Classes, Workforce Development

Mexican Coalition

472 W 142 Street, Bronx, NY, 10031

Hours of Operation:

Monday 9 AM - 5 PM

Tuesday 9AM - 6 PM

Thursday 10 AM - 6:30 PM

Friday 10 AM - 7 PM

Saturday 9 AM - 5 PM

Service: Case Management, Food Pantry, English Classes

Brooklyn

Catholic Charities, Brooklyn

191 Joralemon St. Brooklyn, NY, 11201

Hours of Operation:

Monday -Friday 9 AM - 5 PM

Service: Mental Health Clinic, Food Pantry, Soup Kitchen

Parent Child-Relationship Association

947 57 Street, Brooklyn, NY, 11219

Hours of Operation:

Monday - Friday 9 AM – 5 PM

Service: Case Management, Mental Health, Workforce Development

Mixteca

245 23rd Street, 2nd Fl, Brooklyn, NY, 11215

Hours of Operation:

Wednesday - Friday 10 AM - 8 PM

Service: English Classes, Case Management, Mental Health

Mexican Coalition

138 Bay 20th St. Brooklyn, NY, 11214

Hours of Operation:

Monday 9 AM - 5 PM

Tuesday 9AM - 6 PM

Thursday 10 AM - 6:30 PM

Friday 10 AM - 7 PM

Saturday 9 AM - 5 PM

Service: Case Management, Food Pantry, English Classes, Mental Health Counseling

Manhattan

Aid for Aids

131 Varick St. Suite 1006, New York, NY 10013

Hours of Operation:

Tuesday – Thursday 10 AM - 1 PM

P.S. 20 - 166 Essex Street, New York, NY 10002

Hours of Operation:

Saturday 10 AM – 12 PM

Service: Case Management, English Classes, Information/Referrals & direct assistance

Mexican Coalition

463 W 142nd St, New York, NY 10031

Hours of Operation:

Tuesday & Friday 9AM - 5PM

Service: Case Management, Legal Support, English Classes, Referrals, Direct Assistance

International Child Program

34 W 134th St, New York, NY 10037

Hours of Operation:

Monday 11 AM – 3 PM

Tuesday 10 AM – 2 PM

Wednesday 2 PM - 5PM

Friday 1PM- 5PM

Service: Case Management, Direct Assistance, Language Services

Queens

Catholic Charities, Queens

St Pius V -10612 Liverpool St, Jamaica, NY 11435

Hours of Operation: M, W, & TH 8 AM - 2 PM

Resurrection Ascension- 85-25 61st Rd, Rego Park, NY 11374

Hours of Operation: T & F 9 AM - 2 PM

Service: Case Management, Workforce Development, Food Pantry

New Immigrant Community Empowerment (NICE)

71-29 Roosevelt Avenue, 2nd FL, Queens, NY 11373

Hours of Operation:

Monday – Friday 9 AM – 5 PM

Service: Workforce development, Case Management, Limited Meals

South Asian Council for Social Service

143-02 45th Ave, Flushing, NY 11355

Hours of Operation:

Monday & Tuesday 10 AM - 5:30 PM

Service: Case Management, Food & Pantry, Legal Support

Staten Island

La Colmena

774 Port Richmond Ave, Staten Island, NY 10302

Hours of Operation:

Monday - Friday 9 AM - 5PM

Service: Workforce Development, English Classes

La Colmena

88 Canal Street, Staten Island, NY 10304

Hours of Operation:

Monday - Friday 9 AM - 5PM

Service: Morning Meals, Domestic Violence Group, Workforce Development

Download the flyers

Get Help at the Asylum Seeker Resource Centers (English)

Reciba ayuda en los Centros de Recursos para Solicitantes de Asilo (Spanish | Español)

Jwenn Èd nan Sant Resous Moun k ap Chèche Azil yo (Haitian Creole | kreyòl ayisyen)

احصل على المساعدة في مراكز موارد طالبي اللجوء (العربية | Arabic)

আশ্রয়প্রার্থী তথ্য কেন্দ্র থেকে সহায়তা নিন (Bangla | বাংলা)

在寻求庇护者资源中心取得协助 (Chinese (Simplified) | 简体中文)

在尋求庇護者資源中心取得協助 (Chinese (Traditional) | 繁體中文)

Obtenez de l'aide dans les centres de ressources pour demandeurs d'asile (French | français)

망명 신청자 자원센터에서 도움을 받으십시오 (Korean | 한국어)

Otrzymaj pomoc w Centrach Zasobów dla Osób Ubiegających się o Azyl (Polish | Polski)

Получите помощь в ресурсных центрах для лиц, ищущих убежище (Asylum Seeker Resource Centers) (Russian | русский)

Jotal Ndimbal ci Santar u Pexe Aji Seet Asil yi (Wolof | Wolof làkk)

پناہ گزینوں کے وسائل کے مراکز میں مدد حاصل کریں (Urdu | اردو)

General Information

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Click or press the enter key to expand a dropdown.

Accessing Healthcare

All immigrants can get medical care in New York City, regardless of immigration status or ability to pay. You
can get low-cost medical care, with or without insurance, through NYC Health + Hospitals (H+H). H+H can
provide emergency care, basic health care, check-ups, immunizations, and more for people of all ages. For
all NYC Health + Hospitals, please call (718) 387-6407 to be directed to the center nearest to you.

Accessing Food

Find locations that offer free food (food pantry and soup kitchens) by visiting Food Help NYC.

Enroll Your Child In School

In NYC, your child has a right to K-12 education, regardless of immigration status. Family Welcome Centers
serve NYC families all year round with enrollment and admissions. For support, please visit one of the
back-to-school sites below, Monday through Thursday, 8am – 5pm, and on Friday, 8am - 3pm. For more information visit
the enrollment page on the NYC Schools website.

Family Welcome Center Locations

Districts Served
Family Welcome Center Location

Bronx

Serving Districts 7, 9, 10

Fordham Family Welcome Center

1 Fordham Plaza

7th Floor

Bronx, NY 10458

Email: FordhamFWC@schools.nyc.gov

Phone: 718-329-8050

Director: Antoinette Mitchell

Serving District 7

District 7 Resource Center

501 Courtlandt Avenue

Room 106

Bronx, NY 10451

Supervisor: Nyeema Byrnes James

Serving Districts 8, 11, 12

Zerega Family Welcome Center

1230 Zerega Avenue

Room 24

Bronx, NY 10462

Email: ZeregaFWC@schools.nyc.gov

Phone: 718-828-7546

Director: Stefania Zivan Skintej

Brooklyn

Serving Districts 13, 14, 15, 16

Park Place Family Welcome Center*

355 Park
Place

Brooklyn, NY 11238

Email: ParkPlaceFWC@schools.nyc.gov

Phone: 718-623-5069

Director: Desiree Sandoval

Serving Districts 19, 23, 32

St. Marks Family Welcome Center

1665 St. Marks Place

Room 116

Brooklyn,
NY 11233

Email: StMarksFWC@schools.nyc.gov

Phone: 718-240-3598

Director: Khalish Gabriel

Serving Districts 17, 18, 22

Ocean Family Welcome Center

1780 Ocean Avenue

3rd Floor

Brooklyn, NY
11230

Email: OceanFWC@schools.nyc.gov

Phone: 718-758-7744

Director: Elisha Carlos

Serving Districts 20, 21

89th Street Family Welcome Center

415 89th Street

5th Floor

Brooklyn, NY
11209

Email: 89thFWC@schools.nyc.gov

Phone: 718-759-3900

Director: Stamatis Chasabenis

Manhattan

Serving Districts 1, 2, 4

333 7th Avenue Family Welcome Center

333 Seventh Avenue

12th Floor
Room
1211

New
York, NY 10001

Email: 333FWC@schools.nyc.gov

Phone: 917-339-1763

Director: Vanessa Rivera

Serving District 1

District 1 Family Resource Center

166 Essex Street

New York, NY 10002

Contact: See 333 Seventh Avenue

Serving Districts 3, 5, 6

123 Morningside Family Welcome Center

123 Morningside Drive Street

Room
235

New
York, NY 10007

Email: 125FWC@schools.nyc.gov

Phone: 212-342-8301

Director: Sarah Maiolo

Serving District 6

George Washington Educational Campus - Satellite Site

549 Audubon Avenue

New York,
NY 10040

Supervisor: Nyeema Byrnes James

Queens

Serving Districts 27, 28, 29

Sutphin Family Welcome Center

90-27 Sutphin Boulevard

1st Floor

Jamaica,
NY 11435

Email: SutphinFWC@schools.nyc.gov

Phone: 718-557-2786

Director: Stewart Jamieson

Serving Districts 25, 26

Linden Family Welcome Center

30-48 Linden Place

2nd Floor

Flushing, NY
11354

Email: LindenFWC@schools.nyc.gov

Phone: 718-281-3452

Director: Kimberly Castrill

Serving Districts 24, 30

Queens Plaza North Family Welcome Center

28-11 Queens Plaza North

3rd
Floor

Flushing, NY 11354

Email: QueensPlazaNFWC@schools.nyc.gov

Phone: 718-391-6270

Director: Katia Gil

Serving District 31

Petrides Family Welcome Center

715 Ocean Terrace

Building A

Staten
Island, NY
10301

Email: PetridesFWC@schools.nyc.gov

Phone: 718-420-5654

Director: Paul Helfman

*Please Note: Our Park Place Family Welcome Center is not yet fully
accessible.

For students and guardians who have physical accessibility needs, there are two options. You can either
Request
remote support or

Schedule an in-person appointment at the following alternate location: P.S. 009K, 80
Underhill
Avenue, Room 134, Brooklyn, NY 11238.

To make a remote or in-person appointment at the alternate location, call 718-623-5069 or email
ParkPlaceFWC@schools.nyc.gov.

Additionally, please note that the accessible entrance to P.S. 009K is not the same as the main
entrance; the
accessible entrance is located on Bergen Street.

Child Care and Early Education

New York City offers free and affordable child care through these organizations:

Administration for Children's
Services (ACS)

New
York City Public Schools (NYCPS)

Head Start and Early Head Start

Please Note: Some of the child care options below require the child(ren) to
have a satisfactory immigration status and must include copies of immigration documents as part of the
application. All NYC child care providers require children to
receive certain vaccinations.

Administration for Children's Services (ACS)

ACS offers low-income vouchers that can be used to cover the cost of child care at a provider of the family's choice. Vouchers may
also be used to pay approved relatives, neighbors, or friends for care. These providers serve:

Children six weeks to 13 years old (or to 19 years old for children with disabilities).

Available year-round, and up to 24 hours a day.

Eligibility is based on the family's income and an approved reason for needing child care (see
below for more details).

Each child in need of child care must have a required immigration status to
qualify.

Families should apply through MyCity (NYC.GOV/ChildCare).

New York City Public Schools (NYCPS)

NYCPS' Birth-Five Programs are offered in a variety of settings including center-based (NYC Early Education
Centers or NYCEECs), home-based (Family Child Care or FCCs), and school based (District schools and PreK
centers).

Infant
and Toddler Extended Day and Year

Free or low-cost child care for children six weeks to three-years-old (who are not yet
age-eligible
for
3K).

Programs run up to 10 hours per day, year-round.

Eligibility is based on the family's income and an approved reason for needing child care
(see
below for more details).

Each child in need of child care must have a required immigration status to
qualify.

Families should apply through MyCity (NYC.GOV/ChildCare) or find a program through NYC
MySchools and contact them directly for help applying.

3-K and Pre-K (pre-kindergarten) Extended Day and Year

Free or low-cost child care is available in the calendar year the child turns three or four
years old.

Programs run up to 10 hours per day, year-round.

Eligibility is based on the family's income and an approved reason for needing child care
(see
below for more details).

Each child in need of child care must have a required immigration status to
qualify.

Families should apply through MyCity (NYC.GOV/ChildCare) or find a program through NYC
MySchools and contact them directly for help applying.

3-K and Pre-K (pre-kindergarten) School Day and Year

Free child care that is available in the calendar year the child turns three or four years old.

Programs run up to 6 hours and 20 minutes per day, September to June.

A child/children can enroll regardless of their immigration status.

Families should apply through NYC MySchools.

Early Head Start and Head Start

Early Head Start and Head
Start
providers offer free learning and social/emotional development services to children ages birth
to
age five. Additionally, some providers offer services for pregnant parents.

Eligibility criteria for children includes:

Children from low-income families or

Children living in temporary housing or

Children in foster care or

Children from families receiving public assistance (TANF, SSI, or SNAP)

A child/children can enroll regardless of their immigration status.

Some Early Head Start and Head Start providers are affiliated with NYC Public Schools and these providers only serve children ages 2-5 years old in centers only.

Find all of New York City's Early Head Start or Head Start Program by visiting the Office of Head Start website and then
contact a
program directly to apply.

Important for Parents

Applying for these types of childcares will not have an impact on any pending immigration applications (resident
alien, asylum, citizenship, etc.). Parents will NOT be asked for immigration status for themselves or anyone
else in the household other than the child(ren) in need of childcare.

For the types of childcares that require satisfactory immigration status, each child needing childcare, a
copy of one of the following is required as proof of immigration status: US Birth Certificate, US Passport
Form, Naturalization Certificate, Alien Registration Card including Permanent Resident or Green Card, FS-240
(Report of Birth Abroad of U.S. Citizen), or any other authoritative document demonstrating immigration
status.

Childcare programs enrolling children who are homeless or living in temporary housing, including families
arriving from another state or country, should allow those children to attend for up to 30 days while their
families work to obtain documentation of immunization or if the child has received at least the first dose
in the required immunization series.
To help a family find a medical provider or learn more about New York City's vaccination requirements visit
nyc.gov/health or call 311. Immunization appointments for children of all ages can be scheduled through NYC
H+H by calling 844-NYC-4NYC or nyc.gov/hhc, for children ages 4 and older through the Department of Health
here, and parents can locate a federally-qualified health center in NYC here.

Early childhood education programs contracted with NYC Public Schools should refer to the birth-to-five
handbook for additional guidance on supporting families in temporary housing in meeting vaccination
requirements.
Center-based programs or Home-based providers that are licensed by NYC Department of Health or New York
State Office of Children and Family Services (OCFS) to provide child care must be approved by ACS in order
to enroll children with a voucher. Informal providers (friend, relative, or neighbor) must be approved to
provide subsidized in-home or family child care in a residence. Informal providers must also register with
ACS to enroll children with a voucher. More information about the application and approval process can be
found here.

ACS Low Income Vouchers
NYC Public Schools:

3-K and Pre-K School Day and Year
NYC Public Schools:

Infant, Toddler, and 3-K and Pre-K Extended Day and Year
Early Head Start and Head Start

What age children can enroll?
Six weeks to thirteen years old (up to 19 for children with special needs)
Children turning three (for 3-K) or four (Pre-K) by December 31st
Children six weeks to five years old

Early Head Start: Birth through three years old. Some providers support pregnant parents.

Head Start: three to five years old NYCPS providers serve two to five years

What immigration status is needed to attend?
Children must have documentation of satisfactory immigration status
No immigration status required
Children must have documentation of satisfactory immigration status
No immigration status required

Where are the providers located?
Center-based, family child care (home based), or an approved family and friend that accepts vouchers.
Center based, family child-care, and school-based (District schools and Pre-K Centers)
Center based organizations or family child care. NYCPS programs center-based only.

When is this provider available?
Full year
Follows the public-school calendar (September – June)
Full year

What are the hours of operation?
Hours vary based on setting and can include non-traditional hours.
School day schedule (8am to 3pm), Monday - Friday
Typical hours are 8am to 6pm, Monday - Friday
Typical hours are 8 hours per day, Monday - Friday

How can families apply?
NYC.gov/ChildCare
MySchools.nyc
MySchools.nyc and contact a provider to apply OR apply at NYC.gov/ChildCare
Office of Head Start

Or visit MySchools.nyc to find providers affiliated with NYCPS and contact them to apply.