elevator-safety

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Elevator Safety

With more than 70,000 elevators and escalators in New York City, this equipment is a standard part of our lives. Decades of improved technology have minimized the risks so much that few people know it’s dangerous to use these machines the wrong way. The Elevator Unit ensures the operational safety, reliable service and lawful use of vertical transportation devices throughout our City, that include: elevators, escalators, amusement rides, personnel hoists, dumbwaiters, material lifts, wheelchair lifts, conveyors, and other related devices.

Safety Measures

Look down and make sure the elevator is level with the floor while entering and exiting.

Do not exit the elevator if it stops more than 9 inches from the landing.

Press the door open button to hold closing elevator doors instead of using any part of your body.

Never lean on elevator doors.

Keep clothing items like ties and scarves clear of closing elevator doors.

Be patient and don’t crowd the elevator. Too many people crowded into elevators can cause it to get stuck.

Avoid jumping which can make an elevator uneven with the floor. You can also get stuck.

Three rules if you get stuck in an elevator:

Ring the alarm.

Relax because help is on the way.

Wait without prying open the doors.

IF THERE’S A FIRE, USE THE STAIRS.

Escalator Safety

Step on and off carefully

Hold the handrail

Help young children and seniors

Always face forward

Don’t touch the sides below the handrail

Never ride with an open stroller

Make sure your shoelaces are tied

In an Emergency

Never use an elevator in the event of a fire

If elevator gets stuck, remain calm and wait for help

Never attempt to pry the elevator doors open

Use the emergency call button

Follow the instructions from the building management

Never attempt to exit a stalled elevator without the help of the building management or emergency responder (e.g. Police, Fire Rescue)

Move to the rear center of the elevator and face the doors while waiting for help

Visit 311 Online if you are concerned about the operation of an elevator or escalator. Dial 911 for life-threatening emergencies.

Helpful Links

Amusement Ride Safety

Top Elevator Offenders

Elevator Forms

Elevator Violations FAQs

Elevator Periodic Inspection Checklist

Escalator Periodic Inspection Checklist

DOB NOW: Inspection Resources