Resources for Property Managers - DEP

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Resources for Property Managers

Report an issue

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Resources for Homeowners

Resources for Property Managers


Resources for Property Managers

Please see Title 15 Chapter 20 Rules of the City of New York: Rules Governing and Restricting the Use and Supply of Water for additional information.

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Large Water Meter Installations and Repair Work

The maintenance of our water meters is one of the most important parts of ensuring the highest level of water and wastewater services to our customers.

The authorized large meter contractor for all boroughs is Saks Metering.

Download the Large Meter Installations: Frequently Asked Questions

The Reimbursable Metering Program

Private meter installation with reimbursement is designed to provide owners of residential properties the opportunity to have their water meters installed by a Licensed Master Plumber of their own choosing. It also provides all property owners, both residential and commercial, with the ability to use their own licensed plumber to replace existing “entire premise” (“EP”) meters that are no longer functioning properly. If you choose to have your own plumber meter your building, you will be reimbursed in the form of a credit on future water and sewer bills.

Download the Reimbursable Metering Program Booklet

Guidelines for Individual Metering of Certain Low-Rise Condos

DEP rules allow certain condominiums as tall as six stories with individual hot water and space heating systems in each unit to install meters for each condo unit. These Guidelines provide a step-by-step process for such applications.

Download the Guidelines for Individual Metering of Certain Low-Rise Condos

List of Approved Water Meters and Related Equipment

An approved list of meters and related equipment.

Download the List of Approved Water Meters and Related Equipment

Water Meter Reading with BMS—Technical Note

In response to a number of inquiries concerning methods of reading water meters through various types of building energy or facility automation systems the Universal Metering/Technical Services Division of DEP's Bureau of Customer Services has produced the following Technical Note. This note will be revised regularly since advances are being made in this field on a regular basis.

Download the Technical Note 2010-1

Guide to Water Submeters—Technical Note

This Guide provides technical background for design professionals, licensed plumbers and energy/water professionals wishing to comply with Council Intro 0268-2010 that requires the use of water submeters in new or substantially renovated non-residential construction.

Download the Technical Note 2011-1

Water Meter Notes—Flood Zone Properties

Specifications for water meter installation and placement for properties built or renovated within Flood Zones.

Download Water Meter Notes: Flood Zone Properties