Resources for Homeowners - NYC DEP

Environmental Protection


How to PayCustomer Service

Report an issue
Forms
Resources for Homeowners
Resources for Property Managers

Report an issue

Forms

Resources for Homeowners

Resources for Property Managers


Resources for Homeowners

We offer a number of options to pay your bill. You can register for a My DEP Account and go paperless by setting up auto-pay or pay by email. You can also pay by mail, phone, or in person at one of our customer service borough offices. For more information, visit How to Pay. If you need help setting up an account, or have questions about your bill, reach out to Customer Service.

Property owners own and are responsible for their property’s water and sewer service lines and plumbing. For all plumbing and service line work done at your property, you should hire a Licensed Master Plumber.

Customer Service

Billing FAQs

Service Line Protection

Leaks

Water Service Disruptions

Drinking Water FAQs

Lead in Household Plumbing FAQs

Financial Assistance Programs

Water Meter FAQs

Protect Your Pipes from Freezing

Report an Issue to 311

Flood Prevention