How We Bill You - DEP

Environmental Protection


How to PayCustomer Service

How We Bill You
Billing FAQs
How to Pay Video Tutorials
Overdue Water & Sewer Charges

How We Bill You

Billing FAQs

How to Pay Video Tutorials

Overdue Water & Sewer Charges


How We Bill You

New York City properties are assessed for water and sewer services based upon the amount of water consumed between their prior and current water meter readings. Water meters are read in cubic feet (1 cubic foot = 7.48 gallons). We bill in hundred cubic foot (HCF) units 1 HCF = 748 gallons. Properties are billed at how many HCF units are consumed at the current water rate.

For answers to frequently asked questions about:

Water and sewer bills, visit Billing FAQs

Payment options, visit How to Pay

Your water meter, visit Water Meter FAQs

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Water Rates

For the Fiscal Year that began on July 1, 2024, the metered rate for water is $4.87 per 100 cubic feet, and the combined water and sewer charge is $12.61 per 100 cubic feet. If you need additional information, please visit Customer Service.

New York City Water Board

The New York City Water Board is responsible for establishing water and sewer rates within the City of New York. Visit the New York City Waterboard website for detailed information regarding water rates and regulations.

Read the New York City Water and Wastewater Rate Reports (Blue Book)

Read about New York City Water Board Rates and Billing Policies

Late Payments

The following rates are effective as of July 1, 2024.

Late payment charges are assessed on all delinquent charges, fees, dishonored payment charges, and prior late payment charges. Late payment charges are calculated at 6% on an annualized basis. This annual interest rate was established by the City Council following a recommendation from the Banking Commission, for unpaid real estate taxes on properties where the billable assessed value is $250,000 or less or for cooperative apartments where the dwelling units are valued at $250,000 or less per unit.

Please note that the City Council also adopted annualized rates of 9% for properties with billable assessed values greater than $250,000 up to $450,000 or for cooperative apartments where the dwelling units are valued greater than $250,000 up to $450,000 per unit.

Please note that the City Council also adopted annualized rates of 16% for properties with billable assessed values greater than $450,000 or for cooperative apartments where the dwelling units are valued greater than $450,000 per unit.

Exemptions

Certain qualifying organizations may be entitled to an exemption* from water and sewer charges. Eligibility is dependent on several factors and interested parties should review and complete the exemption application. All supporting documentation and required forms must be mailed or delivered to the address provided in the general instructions on the form.

Download the Application for Exemption from Water and Sewer Charges

*There are water usage limitations that may limit certain properties ability to obtain an exemption, even if they might otherwise be eligible. In particular, consumption less than 9,493 CCF per year will result in a full exemption of water and sewer charges for the property. If consumption is between 9,494 and 19,053 CCF, the property will receive a partial exemption and charges for the property will be billed at ‘one half’ the total consumption. If consumption exceeds 19,053 CCF per year, the property will receive no reduction and will be billed at the full rate for the total consumption.