Tenant Support Unit Social Media Toolkit

Mayor's Public Engagement Unit


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GetCoveredNYC Resources

Tenant Support Resources

Home Support Unit Resources

Additional City Resources


Tenant Support Unit Social Media Toolkit

Help spread the word about free tenant support for New Yorkers!

The Public Engagement Unit's (PEU) Tenant Support Unit (TSU) provides assistance to New Yorkers who may be experiencing landlord harassment, are at risk of displacement, or need to make home-related repairs. Tenant Support Specialists conduct proactive outreach to connect tenants in all five NYC boroughs with city programs, legal assistance, and community resources.

Our outreach includes door knocking, phone and text banking, hosting office hours with elected officials and community organizations, and tabling with partners (such as farmers markets and libraries) and at community events.

New Yorkers can also reach out to the TSU team directly for support through its Tenant Helpline. The Tenant Helpline is a centralized hub where New Yorkers at risk of displacement or facing a housing-related issue can access information about tenants' rights and get connected to resources to address their needs. To contact the Tenant Helpline, complete this form or call 311 and say, "Tenant Helpline."

Social Media Template Messages

We invite you to share the below graphics and suggested posting text on your social media channels to spread the word.

All NYC tenants have rights. Have questions about rent increases? Concerns about eviction or landlord harassment? Reach out to the Tenant Support Unit @mayorsPEU for free 1-on-1 support.
Visit their website nyc.gov/TSU or call 311 and ask for the "Tenant Helpline"

The Tenant Helpline is a free resource available to all New Yorkers, no matter your immigration status. Our Specialists can provide housing-related services in multiple languages. Call 311 and ask for the Tenant Helpline to get free 1-on-1 support with a PEU Specialist today!

You have the right to live in a safe, healthy, and discrimination-free home. The #TenantSupportUnit @mayorsPEU is here to provide anyone in NYC with free, 1-on-1 support, regardless of immigration status. Go to nyc.gov/TSU or call 311 and ask for the "Tenant Helpline"

PEU's Tenant Support Unit provides free, one-on-one support to all NYC tenants, regardless of immigration status. nyc.gov/TSU

All NYC tenants have the right to live in a safe, healthy, and discrimination-free home. Do you have questions about rent control or rental increases? Eviction concerns? Landlord harassment? The Tenant Support Unit is here to help! nyc.gov/TSU

Find downloadable graphics (including story graphics) and content translation

More Resources for Tenants

Learn more about the Tenant Helpline

Visit the Tenant Resource Portal to find resources that may be available to you. After anonymously answering a series of questions about your situation, this tool provides personalized information to help you learn about your rights and maintain stable housing.

Learn about 'Right to Counsel' legal services.

Find out if you qualify for NYC's rent freeze program and call PEU's Hotline for one-on-one support with the application process: 929-252-7242

Check whether your home is rent stabilized.