Tenant Helpline Launch

Mayor's Public Engagement Unit


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GetCoveredNYC Resources

Tenant Support Resources

Home Support Unit Resources

Additional City Resources


Tenant Helpline Live Calls

The Mayor's Public Engagement Unit (PEU) has launched an important new resource for New Yorkers: a live operator Tenant Helpline.

Please help us spread the word about the Tenant Helpline and our live call system!

See below for graphics, videos, and social media posting text, all ready for easy sharing. Many of these graphics feature real quotes from actual tenants who have called the Tenant Helpline!

The Tenant Helpline is a one-of-a-kind tenant resource to inform New York City tenants about their rights and connect them to housing-related resources, including free legal services. The new live call system, along with increased funding for the PEU's Tenant Support Team, will be a critical resource for New York tenants who face potential eviction, landlord harassment, or unacceptable living conditions. Learn more in the press release.

Contact the Tenant Helpline

Call 311 and ask for the "Tenant Helpline"

Fill out our contact form

Social media graphics and videos

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Download more videos & graphics (translations soon to come!)

Social media posting text

@mayorspeu's Tenant Helpline is here to help. Call 311 and ask for the Tenant Helpline. With Helpline Specialists now able to answer live calls, they're ready as ever to help you with your tenant rights.

Check out these quotes from real tenants who call @mayorspeu's Tenant Helpline. Helpline Specialists are here to all NYC tenants, no matter your immigration status or income. Call 311 and ask for the Tenant Helpline.

Worried about eviction? Repairs in your home? Landlord harassment? @mayorspeu's Tenant Helpline is here to help. The Tenant Helpline is a FREE one-stop shop for New York City tenants looking for information about their rights. Dial 311 and ask for the Tenant Helpline to be directed to a Specialist.

@mayorspeu has added a very exciting addition to the NYC Tenant Helpline: live calls! Call 311 and ask for the "Tenant Helpline" to speak with a Specialist and learn about your tenant rights. Learn more at nyc.gov/TSU