ADA Notice of Rights - NYC Health

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Board of Health

Contact the Health Department

HealthyNYC

HealthyNYC: Become a Partner

Services in Your Language

ADA — Notice of Rights

Website Accessibility Statement

Five-Year Accessibility Plan 2024-2028

Media Campaigns

Public Meetings Archive

Health Code and Rules

Institutional Review Board

Interagency MOUs

Fund for Public Health


Americans with Disabilities Act — Notice of Rights and Five-Year Accessibility Plan

The New York City Department of Health and Mental Hygiene does not allow discrimination on the basis of disability in the operation of its programs, services or activities and strives to be welcoming to and inclusive of people with disabilities. It is the policy of the NYC Health Department to comply with all applicable laws including, but not limited to, the Americans with Disabilities Act (ADA), Rehabilitation Act, the New York State Human Rights Law and the New York City Human Rights Law. Programs operated or otherwise funded by the NYC Health Department are required to make reasonable accommodations necessary to enable people with disabilities to participate in programs, services and activities.

If you or someone you know needs a disability-related accommodation in order to participate in a program or receive Health Department services (other than for employment), contact the Health Department's ADA coordinator, Sye-Eun Ahn by:

Phone: 347-396-6067

Email sahn1@health.nyc.gov

Mail:

NYC Health Department, Attn: Sye-Eun Ahn

42-09 28th Street, Room 16-29

Long Island City, NY 11101

Complete an online request form (Message Topic: "Accessibility Request").

Grievance Procedure

If you are denied a request for a non-employment, disability-related accommodation, you may file a grievance. Accommodation requests that must be fulfilled include auxiliary aids or services for effective communication, and large print or Braille documents. You may also file a grievance if you:

Are denied a request for a non-employment-related reasonable modification of policies and procedures that will allow you to participate in our programs, services and activities.

Have a complaint about our policies and procedures concerning access to a particular program or activity.

If you wish to file a grievance for any of the above reasons, you or your designee must do so within 60 calendar days of the alleged violation. To file a grievance, contact the Health Department ADA Coordinator, Sye-Eun Ahn, by:

Phone: 347-396-6067

Email sahn1@health.nyc.gov

Mail:

NYC Health Department, Attn: Sye-Eun Ahn

42-09 28th Street, Room 16-29

Long Island City, NY 11101

The grievance must include your name, address and phone number, as well as a description of the problem and where and when it occurred. People with disabilities can use alternate means for filing a complaint, such as a personal interview or tape recording, upon request.

Within 15 calendar days after we receive a complaint, the Health Department will contact you to discuss the complaint and possible resolutions. Within 15 calendar days of that discussion, the Health Department will respond in writing and, when appropriate, in a format accessible to the grievant, such as large print, Braille, or audio tape. The response will explain our position and offer options for resolution.

More Information

Five-Year Accessibility Plan 2024-2028

Website Accessibility Statement