DAOWallet FAQ
Tags: crypto, cryptocurrency, blockchain, gambling
Published: 2019-11-11 17:14:11

Join the discussion in DAOBet Telegram groups:

- [International community [EN]](https://t.me/daobet)
- [Validators group chat](https://t.me/daobet_validators)
- [Game developers group chat](https://t.me/daobet_developers)

Join our social media to keep up to date with all the announcements: [Twitter](https://twitter.com/daobet_org/), [Facebook](https://facebook.com/DAObet.org/), and [LinkedIn](https://linkedin.com/company/daobet/).


We’ve received so many questions concerning [DAOWallet](https://daowallet.com/) and [Token Swap](https://daobet.org/swap) that we decided to publish a series of **Frequently Asked Questions** devoted to them. The text will be expanded and updated as we keep getting more and more questions and comments. In case you won’t find the answer concerning our products here, please feel free to ask directly in our [Telegram group](https://t.me/daobet) or [Email us](mailto:support@daowallet.com).

**On any questions regarding the process of the token claim, please see the instructions**:

The process shown in pictures and texts: https://daobet.org/static/docs/wallet_instruction_desktop.pdf

OR see the video on Vimeo: https://vimeo.com/372327747

**Where can I find DAOWallet?**

    Please proceed to https://daowallet.com/ or directly to https://app.daowallet.com/ to find the application.

**Where are the tokens traded?**

    The BET ERC-20 token is traded on HitBTC. The new BET DAOBet token is not traded yet. It is the first step. More exchanges will appear soon.

**I’m a validator. How do I join?**

    Please see all the relevant information here: https://daobet.org/ and complete a typeform: https://daobet.typeform.com/to/Vcin1c

**What’s the difference between the token claim and the token swap?**

    DAOWallet will also act as a token claim tool. As you know, DAOBet transitioned from the Ethereum network to a self-build EOS-compatible chain with improvements for the iGaming industry like three sec finality and certified PRNG. Thus, the token transfers from one network to the other one. DAOBet token swap is a BET token migration from Ethereum to a native DAOBet blockchain network. The new token will be created and distributed among those holders who proceeded with the token claim, while the old token will no longer be supported in some time. All the new BET tokens will be sent to DAOWallet once the token claim is successful and the swap takes place. Read more in our article: https://daobet.org/blog/daowallet-alpha-and-token-swap-start/

**When is the token swap?**

    It is live right now, please join the swap: https://app.daowallet.com/. Use the instruction to guide you: https://daobet.org/static/docs/wallet_instruction_desktop.pdf

**What is the deadline for the token swap?**

    The deadline is TBD as we acknowledge, that not all of the holders have access to the BET ERC-20 right now, so we will do our best to prolong it as much as we can. More information will follow after the launch of the mainnet.

**Can we use the BET ERC-20 token (not transfer to new BET DAOBet) someday?**

    It will be tradable of exchanges, but will not be supported on the DAOPlatform.

**I have my BET ERC-20 tokens in the HitBTC, what should I do to transfer them into the new BET DAOBet token?**

    Please see the token swap instruction:
    https://daobet.org/static/docs/wallet_instruction_desktop.pdf
    OR see the video on Vimeo: https://vimeo.com/372327747

**I’ve converted BET(ERC-20) to DAOBet at DAOWallet. When can I see DAOBet tokens in my wallet?**

    The new tokens will appear in the wallet after the Token Swap starts. You can see the DAOBet in DAOWallet, in the tile and on the page of the new BET (DAOBet).

**Is wallet downloadable?**

    No, it is online. We will be developing the apps as well, stay tuned.

**The wallet is currently in alpha stage. Is it safe to swap tokens? Do you recommend this?**

    Yes, it's absolutely safe. Users have already started to convert their ERC-20 BET tokens. Please make sure that you keep your credentials (a password & a mnemonic phrase) in a safe place.

**Any plans to support hardware wallets (such as Ledger)?**

    We are planning to include the feature to import external private keys in a short while.

**Why are you called DAO?**

    We set a very ambitious goal for our project. We aim at creating a fully decentralized, autonomous product for the particular industry. That is why in our case “DAO” means “decentralized autonomous organization”. But we also respect DAO as a philosophical concept.

**To be continued.**


Join the discussion in DAOBet Telegram groups:

- [International community [EN]](https://t.me/daobet)
- [Validators group chat](https://t.me/daobet_validators)
- [Game developers group chat](https://t.me/daobet_developers)

Join our social media to keep up to date with all the announcements: [Twitter](https://twitter.com/daobet_org/), [Facebook](https://facebook.com/DAObet.org/), and [LinkedIn](https://linkedin.com/company/daobet/).