Chaskiq: an open source alternative to Intercom, Drift etc..
Tags: chat, chatbot, showdev
Published: 2020-01-01 01:28:09

---
title: Chaskiq: an open source alternative to Intercom, Drift etc..
published: true
description: Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others. Currently under active development.
tags: chat, chat-bot, opensource, showdev
cover_image: https://user-images.githubusercontent.com/11976/71302992-3682e700-2391-11ea-9920-21617d9bd574.png
---


[Chaskiq](https://github.com/chaskiq/chaskiq) is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

[Chaskiq](https://chaskiq.io) is a platform that enables chat communication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery. You can use other providers too.
Deploy

## Main features:

- **Segments** or users filters to trigger campaigns, messages and bots.
  - use build in attributes like "last sign in", "country", "nº of sessions" or provide your own attributes from your registered users.
- **Embedable Widget Messenger**
  - Embed web widget with a simple js snippet
  - Pass custom attributes to feed your segment properties
  - Secure data comunication with Encrypted data (JWE)
  - Multilanguage and Customizable color palette
- **Conversations**
  - Agent's auto assignment
  - Extensible Chat editor with many kind of blocks ie: image, code, video, embed, giphy and more.. it's based in <a href="http://github.com/chaskiq/Dante2">Dante2</a> editor
- **Campaigns**
  - **Newsletters** with programable scheduling and Audience target
    - track open, clicks and complaints
  - **User auto messages**, send messages to visitors through 
  segments
    - track open, clicks
  - **Receive & Reply** those unreaded messages from email and deliver the directly to the chat.
  - **Set Agent's team availability**, days with their time frames.
  - **Compose Onboarding** tours to give an awesome experience on your site
    - track open, clicks and skips
    - set which url the onboarding should trigger, support patterns like /*

  All Campaigns messages are powered by [Dante2](https://github.com/michelson/Dante2), with all the bells and whistles.
 

- **Data enrichment**, through third parties
- **Api integrations** & pluggable integrations (currently on the works)
- **Programable bots** and composable paths of conversations
- **Report dashboard** with visits avg response & resolution times
- **Help Center/ Knowledge base** in the box
  - Create articles & collections
  - multilanguage

And many features to come

To learn more about the philosophy and goals of the project, [visit **chaskiq.io**](https://www.chaskiq.io).

## Screenshots

### Intercom's like messenger. widget based chat application:

![image](https://user-images.githubusercontent.com/11976/71675959-c6e00500-2d5d-11ea-83cf-8cd5cf5cbd89.png)

## Dashboard panel

![image](https://user-images.githubusercontent.com/11976/71302992-3682e700-2391-11ea-9920-21617d9bd574.png)

## Help Center
![image](https://user-images.githubusercontent.com/11976/71303031-d80a3880-2391-11ea-9798-34cc7e81e9d1.png)


## Have a good 2020!