6 Ways In Which Managed Services Industry Is Becoming A Key Driver For Remote Working 
Tags: security, cloud, devops
Published: 2021-07-13 06:22:39

Since early 2020, the trend of working remotely has skyrocketed like never before. As the world was hit by a pandemic, professionals across the globe were forced to stay home and organizations had to function virtually. Companies had to resort to online collaborative platforms like Zoom, Slack, Google Meet, and Microsoft Teams to set up virtual workspaces and collaborate with their employees in the best possible ways. 

However, the trend of working remotely is not new. Organizations across the board have had remote employees for several years, whether they are MNCs or startups. The culture of working from home had already been popular enough before the trend shot up two years ago. 

Along with all the flexibility and convenience, working remotely comes with its own set of challenges. Without on-premise working, it gets difficult for managers to onboard new employees and collaborate with the existing ones. However, a few processes work better when it comes to working remotely. Availing of managed services is one of them. 

Managed services were designed to help service providers offer proactive and remote services to organizations. As opposed to on-premise services, managed services do not involve the service providers physically visiting the workspaces or any location where the systems are physically located. Here, the service providers offer their services remotely, irrespective of the location of the client organizations. This makes for an ideal scenario for procuring services while working remotely. 

**Here are some of the major ways in which the managed services industry is becoming a key driver for remote working:**

**1. Reduced Downtime** 

When you work on-premise within an infrastructure that is managed traditionally, even a small downtime disrupts the functioning of your organization. When the system across your organization is down, your customers cannot connect with you, your employees cannot obtain support, your team cannot continue with their work, and a range of processes come to a standstill.  

This [DevOps Managed Services Case Study](https://www.blazeclan.com/studies/fastest-growing-financial-services-company-devops-based-managed-services/) shows how they ensured Zero Downtime for a financial services company.

Managed services make sure that your system is constantly monitored remotely by dedicated professionals. These professionals get to work immediately when your system and server start facing difficulty, ensuring that you experience little to no downtime. If you have employees working remotely, they can all have their systems monitored effectively by managed service providers. 

**2. Reduced Costs**

On-premise software implementation, repairs, and maintenance often cost organizations a good chunk of their budgets. This is because it requires dedicated professionals to visit the workspaces and charge a substantial amount as their fees. 

In the case of availing of managed services, while working remotely, there is no need to pay the professionals during every visit. As all the services are provided remotely, organizations can cut down their costs by subscribing to suitable service providers. Also, most managed service providers offer different subscription options to companies based on their budget requirements. This helps them in allocating their budget and channel their resources effectively. 

**3. High Data Security**

When your organization operates virtually, data management plays an important role in carrying out almost every business process. It is important to ensure utmost data security to collect, store, track, and assess records remotely. On-premise security services are no longer relevant and effective in 2021 as cyberattacks and frauds have become more subtle. 

Through constant monitoring and assessment, managed service providers make sure that your system (and those of your remote employees) is secure and private. The dedicated professionals make use of cloud security monitoring software platforms that identify potential threats, notify the users about the same in real-time, and help them remediate the issues to resume smooth functioning. 

**4. Making Business Processes Simpler** 

When you avail of managed services while working remotely, it helps you simplify your business processes and approach towards an organized workspace. Instead of having to manage all processes by themselves, organizations can automate a range of IT processes and help their employees save their time and effort. 

Remote managed services help you reduce both financial and logistical burdens on your organization. It helps you streamline a number of business processes, automate them, and allows your team to obtain the best possible results. Ultimately, you and your employees can utilize the saved time and effort to focus on the more pressing issues. 

**5. High Data Compliance**

In the age of GDPR, it is important for an organization to ensure complete security and privacy of the data collected from its customers/clients. While you operate remotely, managed services help you adhere to all data compliance regulations of your company and the country you operate in.  

Data compliance helps you provide utmost transparency of the data collected from your customers and provide them with the right to have complete knowledge of when and how their data is utilized. Right from collecting only the required data to have complete disclosure about its usage, managed service providers make it easier for organizations operating remotely to ensure complete data compliance without facing any hassle. 

**6. Seamless Employee Support**

When your employees work remotely, it is often challenging for an organization to provide streamlined support to them. The in-house support executives and agents may or may not always be available to assist your employees when they are in need of urgent help. 

Managed service providers often provide proactive support to your employees round the clock. Implementing advanced employee service desks help your employees get their issues resolved at any time and from any location. This helps your remote employees save the time that would have otherwise been wasted on looking for relevant solutions to their issues. Managed service providers offer personalized support to all your remote employees, helping them get back to work almost immediately. 

**The Final Word**

Remote working is a trend that is not going anywhere anytime soon. It is, therefore, advisable for organizations to leverage their business processes to improve the work done virtually. Managed services are designed to suit the remote working culture perfectly and provide your employees with a seamless work experience while working from their respective houses.