How to Choose the Best AI Chatbot Platforms for Your Business
Published: 2021-06-30 16:17:00

Wondering how to choose a chatbot platform for your business? This is how you can get started.

Chatbots are changed the way of doing business. For an example, An online event organiser company can leverage AI enabled chatbots do conversation with their online event attendees for the [online ticker generating](https://ticket-generator.com/) process, event delivery, and others.

You can use your <a href="https://document360.io/knowledge-base-software/">knowledge base software</a> to analyze your requirements when finalizing a chatbot platform for your business as a <a href="https://systeme.io/resources/alex-becker-review">tech entrepreneur</a>, you should consider four major parameters that include:

**1. Features**

The first and the most important parameter that you should consider when <a href="https://www.zendesk.com/service/messaging/chatbot/">choosing your chatbot platform</a> is its features.

Does it allow you to create a chatbot that can have human-like conversations? You also need to look at factors like its accuracy rate in answering users’ questions and average conversation times.Also, It can helpful in maximisation your <a href="https://breadcrumbs.io/blog/revenue-operations/">revops</a>.

Other useful features include natural language processing and machine learning capabilities.
These features can help you create a chatbot that is smarter and better equipped to handle complex customer requests. In this way, this chatbot [provide constructive feedback](https://www.deskera.com/blog/customer-feedback/) for your business.

These features can help you create a chatbot that is smarter and <a href="https://dev.to/apium_hub/why-chatbots-are-the-future-of-m-commerce-statistics-benefits-use-cases--startups-1i13 ">better equipped to handle complex customer requests </a>.

**2. Deployment Time**

While selecting a chatbot platform, you also need to consider whether it would be easy or difficult to create and deploy a chatbot using it. You can check a list on the best AI-based chatbots created by <a href="https://www.giosg.com/blog/ai-chatbot">giosg</a>. You can select a chatbot as per your requirement. Deploying some chatbots might require more time and technical know-how, while others might be simpler to install.

If you don’t want to spend much time on building a chatbot, you should go for a platform that offers ready-to-use and quick-to-install options.

**3. Integrations**

Platforms that allow you to create chatbots that can integrate with your business website, CRM system, ecommerce store, Campaign system such as <a href="https://blog.vertexsms.com/sms-campaign-ideas-and-examples/" rel="noopener noreferrer" target="_blank">SMS marketing campaign</a> and messaging apps are much better.

When selecting a chatbot platform, you should check what channels you can integrate the bot with. 

You can integrate your <a href="https://preply.com/en/blog/best-online-english-courses/" rel="noopener noreferrer " target="_blank">online English course</a> with a chabot into your online classroom practices and it will help you a lot to deliver your course with more efficiency to your students. 

**4. Pricing Plans**

The last, but not the least, you should consider the pricing plans that the platform offers. Online presence is also a necessary element to grow your business, you should also invest in a white SEO PPC campaign to boost your online presence.