How to Build a Food Delivery App for your Restaurant

Published: 2021-03-10 06:40:34

Today’s generation is moving fast and needs everything ready at their fingertips. Food delivery software is one of them. People don’t want to waste time by waiting in the restaurants’ takeaway counters; instead, they are more comfortable ordering the food online and getting it delivered to their doorsteps. Now the question is, why create your restaurant food delivery app? The main reason for making in-house food delivery software is to reduce the huge commission for using third-party food delivery apps. This can go up to 25%-30%. The next reason could be the unavailability of third-party delivery options in your area. The third reason should be meeting the deadlines as the third-party delivery partners are loaded with orders and may cause delayed delivery, resulting in dissatisfied customers and losing regular clients.

So, to keep up with the competitive market, ensure customer loyalty, improve delivery time and satisfy customers, food delivery app development is necessary for any restaurant owner.

<h3>Food Delivery App for Restaurant</h3>
Now let’s discuss all the latest types of online food delivery software for restaurants. Here we will also discuss the must-have features for a delivery application. There are three options for the restaurants that want to deliver food through a mobile app.

<h3>Branded mobile application</h3>
- Third-party platform
- Hybrid platform
- Food delivery app features for customers
After you have decided from the options to build the delivery application, the next step is to decide on the app’s features.

A sign-up page: This feature should let the customers create a new account using their unique login and password. Also, enabling third parties like Facebook and Google to use their login id to create a new account is vital for winning customers’ loyalty.

A profile/account page: A profile page should be there to access the history of their order and payment history.

Restaurant search/locator: The app should include either a list or map format. It should help to get details of the restaurant such as location, menu, prices, special discounts, etc.

Order placement: After making a choice, users should be able to order through the online ordering system. Being able to mention delivery time would be an added advantage.

Payment processing: Users should be able to pay through different payment gateways like PayPal, Apple Pay, etc.

Notifications or real-time tracking: A real-time tracker should be there to get the order status.

Social media integrations: Letting the user link their social media accounts to share the photos would leverage your business.

A loyalty or rewards program: Offering the users regular rewards would benefit you by getting customer loyalty.

<h3>Food delivery app features for restaurants</h3>
The delivery application aimed at restaurants should incorporate the following features:

A registration page: This is an introductory page that should include the restaurant’s details such as name, address, operating hours, etc.

Content management functionality: This page will allow the restaurants to edit or update their information as per requirement. It should let the restaurant managers edit their menus, food images, price, ingredients, notification for food intolerance or allergies, specific promotions, etc.

Order tracking: Real-time updates of incoming orders, canceled orders, completed orders, and the orders that are out for delivery should be enabled through this feature.

Cross-interface communication: This feature should give updates on the order status to the delivery person and the customers. This communication is essential as it notifies the customer and the delivery person that an order is on its way or ready for pick-up.

Food delivery app features for couriers/drivers
The following features are the basic requirements for apps aimed at delivery persons:

A sign-up page: This is the primary way to register for an account of the delivery person.

Order status and pick-up/drop-off management: This page is significant as it shows the list of available order details along with pick-up and drop-off locations. It also shows real-time order tracking status. The delivery person should be allowed to sort through the orders by setting desired relevant filters like expected delivery time and distance and book the orders they want to deliver. This feature should also show real-time updates of claimed orders.

Cross-interface communication capabilities: This feature allows the delivery person to update their status to the restaurants like they are on the way to pick up the order and then communicate with the consumer to know them that the order is on its way to get delivered.

Additional improved features for a courier-focused app:
1. Getting a history of completed orders should be an advantage as it allows delivery persons to note difficult deliveries for future reference.

2. Adding rewards for referring friends to deliver through the app or become drivers themselves will ensure brand loyalty while increasing brand exposure.

<h3>Conclusion:</h3>
Given the increasing use of smartphones and tablets at a rocketing speed incorporating food delivery software into your local restaurant business will give it the needed mileage. If you are thinking of creating a food delivery app for your restaurant, ensure that you start with a food delivery app development company with expertise in building such an application. The goal of creating such an app is to add special features that enable the users to compare through the apps available in the market, and it is also an easy way to boost loyalty to your restaurant business.

Article Resource - https://zimblecode.com/how-to-build-a-food-delivery-app-for-your-restaurant/