Is Poor Service Performance Due To Your Team's Fault Or A Lack Of Technology?
Tags: team, technology, fieldservice
Published: 2022-04-08 08:27:08

When field operations fall short of expectations, business owners frequently criticize the field workers' efficiency. 

However, in order to be effective and productive in their jobs, the field personnel requires competent tech assistance. 

Tech-enabling your business processes is the need of the hour, because it makes your workforce smart and more efficient, paving the path for growth and expansion.

However, technology capabilities are immense, and they are offered through a variety of software packages, each of which promises to give you with cutting-edge technological support. 

Of course, everything comes at a price, as does the difficulty of implementation, such as educating employees to understand the abstract nature of new technology innovations. So, which technology or software should you use to modernize your business processes?

This blog discusses the importance and benefits of employing [field service mobile software](https://www.fieldcircle.com/field-service-management-software/) by painting service providers as a solution to the industry's operational issues. 

As a painting service provider, you must be doing a good job of running your business, but you can take it to the next level by incorporating automation into your workflow. Painting contractor estimating software is a type of field service management software that is tailored to the painting business.

## What are the benefits of using painting contractor estimating software?

Because painting services are field-based, enhancing your field operations can increase the efficiency of your services by a factor of ten. Field operations are frequently crippled by a lack of field visibility; it creates a communication gap with the field workforce; work scheduling and dispatching fall apart; scheduling conflicts hinder the optimal utilisation of resources and cause overhead costs; chasing of emails, WhatsApp, and phone calls causes productivity leaks; and travelling eats into the servicemen's productive hours. These concerns may appear minor on their own, but when taken together, they can have a significant impact on your company's overall dynamics. They have an impact on the time it takes to deliver services, the customer experience, and customer satisfaction. Using the power of automation, painting contractor estimating software suites are designed to handle these operational issues.

## What is the purpose of painting project management software?

These software suites are multi-functional solutions that can automate a variety of field operations procedures, including

**Work-scheduling**

By tracking the painters' GPS locations and cross-checking their existing schedules, the software can automatically locate the closest available painter for a work.

**The right painter is dispatched.**

The software evaluates each painter's skill level and distributes works among the painters based on skill and experience.

**Creating a route**

The software provides ideal route maps to service agents' task sites, allowing them to avoid traffic congestion and detours.

**Communication gets automated**

The software sends out automated messages and reminders to the field workforce regarding work orders, meetings, service details, customer details, and so on. As a result, guarantee that communication is delivered on time.

**Data management gets centralized**

Agents in the field can download the painter contractor apps to their devices and gain remote access to company data stored in a centralised cloud database. The data can be viewed using the app from anywhere and at any time, as long as the person has valid access permission.

**Data Access in Real-Time**

When a field agent goes out to meet a lead in the painting business, he needs to have a lot of catalogues with him. 

Carrying the hard copies of the catalogues is a task in and of itself, especially when self-driving on two wheels. Painting project management software acts as a centralized database where all of your business data, such as painting catalogues, marketing collaterals, forms, other papers, invoices, and so on, may be safely kept and retrieved in real-time with correct access authorization.

**Monitoring of Field Agents**

The software also allows you to remotely monitor your workforce's on-field productivity using GPS tracking and excellent reporting methods.

**Collaboration in the Backoffice**

Appointments are frequently missed due to a communication breakdown between field agents and the back office. The software facilitates real-time collaboration among the two parties. Additionally, all emails and phone calls can be logged to preserve system transparency and keep everyone responsible to their job tasks.

**Conclusion**

When it comes to managing their field operations, it's past time for painting service providers to move away from manual approaches and toward automation. For this aim, painting contractor estimating software is the ideal answer. It automates monotonous operations, allowing the staff to focus on more important duties that produce revenue for the organization.