The computer can’t update with «Update and shut down» or «Update and restart» in Windows 10, how to fix it?
Tags: beginners, testing, tutorial, security
Published: 2022-02-07 08:38:09

Users may see this recurring notification as an insignificant and minor issue sometimes affecting the shutdown menu, but there are high chances that the computer will fail to install an update correctly. Read this article to find out how to fix the problem with installing updates in Windows 10.

## Introduction
Usually the operating system doesn’t need any additional actions on the part of users to search and install official system updates. Internal settings of Windows 10 let the operating system receive and install necessary updates in time and without problems, so the user’s participation in this process has been reduced to a minimum. With the growing number of new apps and programs and the equally increasing list of possible threats, the automated process of delivering and applying updates is of vital importance to performance, safety and normal operation of any computer.

YouTube: {% youtube 3nnuZZgIzIU %}

Most of the time, updating Windows 10 takes place as smoothly as possible. After downloading and installing an update automatically, the operating system is updated next time when the computer is shut down or restarted. Yet sometimes there are situations when the shutdown menu tells you to update the operating system every time you use the computer so you can’t actually finish the update process.

Users may see this recurring notification as an insignificant and minor issue sometimes affecting the Shutdown menu – and it’s that way most of the time – but there are high chances that the computer will fail to install an update correctly. Then it follows that this update issue has to be eliminated as soon as possible – and below, we’ve got some advice to help you do it in a quick and easy way.

## Restart the computer with the Settings app
As using the command Update when restarting or shutting down the computer via the Shutdown menu doesn’t actually complete the installation of updates, try using a different approach to restart the computer. To do it, you should open the settings for Windows Update.

Step 1. Use one of the many possible ways to open the Settings app. For example, click on the Search button (looking like a magnifying glass) which you can find in the lower left corner of your desktop, on the Taskbar next to the Start button, and type update, then select Best match – Check for updates. Otherwise, click on the Open link on the right.

![Image description](https://hetmanrecovery.com/pic/blog/a132/search.png)

Step 2. In the Windows Update tab click on the instant restart button if it’s available, to start installation of the received updates

![Image description](https://hetmanrecovery.com/pic/blog/a132/windows-update.png)

Note. If, instead of the button to restart the operating system, you see one of the settings suggesting that you should try again or download prepared updates, then click on it and let Windows Update download and install any official updates available. When it’s over, click the button to restart the operating system and accomplish the process of installing and configuring updates.

After such actions, Windows 10 usually gets upgraded with the received updates. When you finish the update procedures, you will no longer see the suggestions Update and shut down or Update and restart in the Shutdown menu.

If using forced restart for your Windows 10 from the Settings app did not eliminate the error of the update service, try another method described below.

## Run Windows Update Troubleshooter

The Windows Update Troubleshooter tool offers you a very convenient way to detect and eliminate automatically any issues you may face when updating Windows 10. However, it’s not an integrated utility so you need to visit the Microsoft official website and download it. Don’t worry about its possible impact on the hardware or the free disk space of your PC: it’s pretty small and requires only 1 MB for installation.

[Download officially recommended Windows Update Troubleshooter.](https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter)

Note. Always use a corresponding link to download the Windows Update Troubleshooter for the specific version of the operating system installed on your computer.

When the download is over, just run Windows Update Troubleshooter (installation is not required). You will see the program window suggesting to run a system diagnostics and fix the issues that prevent updating your Windows operating system. Click Next to start the diagnostics.

![Image description](https://hetmanrecovery.com/pic/blog/a132/windows-update-02.png)

It involves several stages and scans the computer for issues. The entire process will only take a few minutes. If the analysis can’t find any issues, the diagnostics service will ask you to giveWindows Update administrator rights so that the troubleshooter can run a deeper scan to look for other errors. Click Try troubleshooting as an administrator and give the app the corresponding rights.

![Image description](https://hetmanrecovery.com/pic/blog/a132/windows-update-04.png)

This process is not going to take longer than a few minutes, too. If the diagnostics detects an update problem, just click on the corresponding button to fix the problem automatically.

If it is impossible to solve all issues, try running the troubleshooter again to look for other problems.

When they are eliminated, click Close or Close the troubleshooter.

![Image description](https://hetmanrecovery.com/pic/blog/a132/windows-update-06.png)

This method should eliminate the recurring problem with updates when restarting or shutting down the computer. If the problem is still there, though, try another method set forth below.

## Run Windows Modules Installer service
Windows Modules Installer is a built-in service of the Windows 10 operating system used for configuring, status scanning, starting, stopping, adding or removing system services, and it can also fix stuck updates for Windows. With corresponding permissions available, the SC module can be used to manage services both locally or remotely. To run the service, users have to use the command prompt console with administrator rights. The procedure is simple, just carefully follow the steps listed below.

Step 1. Click the Search button on the Taskbar to open the search panel. In the search line, type command prompt or cmd. The Best match section will show you the app you are looking for. Right-click on the result, Command Prompt, and select Run as administrator from the context menu. Otherwise, click on the corresponding link in the side panel.

![Image description](https://hetmanrecovery.com/pic/blog/a132/cmd.png)

When the pop-up notification from Windows User Account Control asks Do you want to allow this app to make changes to your device? click “Yes” and the command prompt with administrator rights will open.

Step 2. In the corresponding line of the Administrator: Command Prompt window, type the command to modify configuration of the service entries in the registry and the database: SC config trustedinstaller start=auto, and then press Enter on the keyboard to perform the command.

![Image description](https://hetmanrecovery.com/pic/blog/a132/cmd-02.png)

Step 3. If everything worked properly, you should see a message saying: [SC] ChangeServiceConfig: SUCCESS under this system command.

![Image description](https://hetmanrecovery.com/pic/blog/a132/cmd-03.png)

Now you can close the command prompt window.

Step 4. Open the main Windows menu and use the option Update and restart in the Shutdown menu to restart the computer’s operating system. These steps should be enough to fix the problem once and for good. If you don’t see any changes in the Shutdown menu and the notification about having to install an update is still there, restart the computer one more time and the problem will be solved.

![Image description](https://hetmanrecovery.com/pic/blog/a132/reload-and-reload.png)

However, if the operating system still says it needs an update, and you see this message every time, you will have to perform a clean boot.