Most asked Coles Interview Questions
Published: 2022-02-07 05:23:51

About Coles
Coles is a large Australian supermarket chain that was founded in 1914 by George Coles. It has its headquarters in Melbourne, Australia, and today it operates over 800 stores all throughout Australia. Coles has over 100,000 employees and accounts for more than 27% market share in Australia. Coles' recruitment is generally conducted with Coles Interview Questions which can take place online or in-person. 



What are the [Coles video Interview Questions](https://www.cronj.com/birbal/video-interview/coles-interview-questions) that are asked?

The following are the [Coles interview](https://www.cronj.com/birbal/video-interview/coles-interview-questions) questions that the recruiters ask you


1. Tell me about yourself
Talk about the positive qualities that you will bring to the workplace. Let them know that you have gone through the job description and you have what it takes to make a difference. Talk about your commitment to the Coles brand how you plan to be an ambassador for the brand to the customers. Lastly, talk about your awareness of team effort without which it will be difficult for any business to prosper. 

 

2. Why do you want to work for Coles?
In this part of the Coles video interview questions demonstrate your familiarity with the history of the retail chain. Talk about how Coles has built a customer-centric and inclusive culture and it would be your honor to represent them. This could also be a learning experience for you and this would be a great place to start your professional career. As a future Coles employee, you would want to contribute to the tradition of outstanding service.  

 

3. Talk about an instance where you provided excellent customer service
Answer this section in the Coles interview questions if you have had prior experience in retail management. Talk about a time when your customer faced a problem that did not have a precedent or a guideline. Then mention how you used your sense of judgment to bring about a speedy resolution to their problem without hampering the reputation of the brand or tarnishing the name of the employee who was the cause of it. 

 

4. How will you ensure the safety of the people around you? 
Safety is something that should form a part of your presentation in the Coles interview questions. There should be ample emphasis given to the strict enforcement of safety standards that have been set by Coles. Besides your actions as an employee should be environmentally sustainable. Talk about how you plan to promote sustainability to your customers to keep the environment safe. 

 

5. Your availability and how do you keep yourself busy after work? 
Deal with these coles online interview questions carefully. The more flexible you are in terms of your availability, the more are the chances that they will hire you. This is why you should never have your availability set on a stone. When you are answering the second question talk about something that you do for yourself, purely as a hobby. If what you do is interesting for you, they will be interested as well. It can be something as simple as practicing an instrument to visiting an animal shelter. It can be the demonstration of a soft skill that the company values. 

 

6. What makes you stand out from the competition? 
Such questions can go awry if you do not answer it with reverence and care. In such Coles video interview questions show that you are aware of the competition for places in the Coles brand. While talking yourself up make sure you do not sound arrogant or dismissive about your competitors. At the same time do not downplay your abilities. There is a fine line between confidence and disrespect and that is where you tread. 

 

7. What are your salary expectations? 
Such Coles interview questions are very tricky. If you ask for a high salary they will not select you. If you ask for a low salary they will underpay you. This is why you should do your prior research regarding industry salary standards so that you have a fair idea about how much how can demand. There are websites and communities that can enlighten you on salary expectations. However, entry-level positions will always pay minimum wages. 



8. How would you define excellent customer service? 
You can deal with such Coles interview questions in two ways. Be acquainted with their understanding of customer service or align with it. You can also bring forth your ideas of what constitutes customer services. Talk about long queues, stocking inventories, and allowing customers to vent. Providing helpful service and information. Show the customer that you care about their problems. Instead of blaming someone for the mishap try and find out a solution. 

 

9. What would you do if you did not get along with your team? 
Firstly, in such coles video interview questions, it is okay to acknowledge that there might be differences in opinions when you are working together. According to the Coles video interview tips find out the cause of the problem or the miscommunication between the members. Without blaming anyone try and bring about a resolution. It is okay to be the bigger person and apologize if that is going to resolve the deadlock. Try and ensure that similar problems never occur again. 

 

10. Give us an instance where you had to work under pressure
It’s okay to talk about your past vulnerabilities. Talk about a time when your professional life was beset with personal problems. If you want you can talk about your personal problems as it might help you build a good rapport with the interviewer. Then talk about how you went on with your professional life without letting your problems get the better of you. This way the company understands with the help of the Coles online interview questions that they are getting a true professional.