Know About Help Desk Support Services with Uvdesk
Tags: javascript, devops, webdev, programming
Published: 2022-04-19 08:02:20

A Whitelabel helpdesk solution is built by a white helpdesk development company and rebranded and resold by other businesses. You can also edit the form completely to match your logo, set a unique URL, or use your own domain or online portal without using scripts.

You can create a seamless customer experience with the Whitelabel helpdesk solution to introduce your business.
Turn your portal app into a Whitelabel helpdesk solution to complete all your business workflows and processes.

**What Exactly Is A White-Label Helpdesk?**
UVdesk [Whitelabel helpdesk solution](https://www.uvdesk.com/en/blog/white-label-help-desk-support-services-uvdesk/) feature allows you to maintain your brand identity throughout your customer app.
However, it will be displayed in the form URL and dashboard and through the customized user interface of the Business Help Desk to improve your brand image.

Now you can create your own brand by white-labeling the help desk features with the Whitelabel helpdesk solution, that supports the customer journey from sign-up to customer service.

**What Is A Custom Helpdesk Development?**
Bespoke [help desk development](https://www.uvdesk.com/en/custom-helpdesk-development/ ) means a help desk that fits your needs exactly. However, when using a custom help desk solution, there are many choices that can be made according to your specific needs.

Therefore, we will provide a bespoke help desk development service based on your requirements. You can share your needs and get a product as per your own requirement. Customize your helpdesk in your own way and enjoy the services with the help of a custom help desk solution.

**Benefits Of White Label UVdesk Helpdesk Development :**
    **• Keep agents & customers updated**
With the help of the UVdesk helpdesk panel, all your agents and customers get updated, and customers will get a quick response without having any delay in their queries.

  **  • Resolved customer queries faster**
Helpdesk solution is a great way where all the queries of customers get resolved faster, no queries get unanswered.

**    • Easy to use**
It is very easy to use and simple, admin and agents can easily manage all the queries under a single roof.

    **• Keep app development costs low**
White Label Helpdesk v/s Custom Helpdesk
White Label is a pre-packaged solution for companies in the industry. Just rename it and put it in the market as if you created it.

A custom help desk solution is designed specifically for your business and takes into account all of your unique needs and audience.

The choice is yours whether you want to move on with White Label or a custom help desk solution.

**Elements of Our UVdesk Helpdesk Support Tool :**
   ** 1. Ticketing System**
It takes longer to fix a problem if you don't have a clear picture of what the problem is, who's reporting it, and what priority level it has that’s why we recommend you to go with the Whitelabel helpdesk solution.

All incoming emails sent to your company email address will be forwarded to [UVdesk](https://www.uvdesk.com) and converted into tickets. One can also enhance the helpdesk solution through a custom help desk solution.

    **2. Email**
Convert all of your emails into the tickets and offer a guide to your clients with the White Label UVdesk helpdesk.
Likewise, you can integrate your mailbox with the UVdesk helpdesk solution.

**    3. Smart Knowledgebase**
The knowledge base is an online library of information related to companies, products, etc., and because KB is often mentioned, all the information can be put together in one place. The knowledgebase is like the backbone of the helpdesk solution, most of the clients are reaching out through the KB panel.

 **   4. Social Channels**
You may use Social Media Apps to transform client posts and comments into support tickets for the White Label UVdesk helpdesk. With the help of social media support, you will get the chance to increase your targeted audience with the help of Help desk development.

**Implementation & Migration Service - UVdesk**
You can import the data from one helpdesk to another helpdesk so that the user can easily manage the queries under a single platform.

From where you can import your data, can have a look below :
    1. osTicket
    2. Freshdesk
    3. Helpscout
    4. Zendesk

This is all about the custom help desk solution and Whitelabel helpdesk solution, with the help of this you can make the helpdesk solution as per your own need and also can customize the Help desk development via custom help desk solution.

The internal support process was codified thanks to Help desk development. It makes it easy to keep track of open cases, which means your employees will have less time to wait for their issues to be resolved.

Looking for a Help desk development? Set up your own E-commerce helpdesk system try UVdesk NOW!!!!!