Kotak Mahindra Bank Complaints Center: Your Guide to Resolution
Published: 2023-10-26 07:56:57

## Your Concerns, Our Commitment

At Kotak Mahindra Bank, we prioritize your satisfaction and resolution. We are unwavering in our commitment to addressing your concerns efficiently, providing you with a clear pathway to a seamless and satisfying banking experience. Whether you've encountered issues with ATM transactions, account-related problems, credit cards, loans, or any other banking matters, we're here to be your guide to resolution.

## How to Connect with Us

### For Kotak Mahindra Bank Customers

1. **Call Our 24x7 Customer Contact Centre**: Contact us at 1860 266 2666* to register your complaint. Our experienced and responsive team is available around the clock to assist you with any issues or questions you may have.

2. **Write to Us**: If you prefer written communication, you can send us an email or write a letter to Kotak Mahindra Bank Ltd. at P.O. Box: 16344, Mumbai - 400013. Our dedicated team is ready to respond to your concerns promptly and professionally.

3. **Visit a Branch**: With an extensive network of bank branches across the country, you can visit your nearest branch to register your query or complaint in person. Our branch staff is trained to provide you with personalized assistance and find the most suitable solutions.

### For Non-Kotak Mahindra Bank Customers

If you are not a Kotak Mahindra Bank customer but have concerns related to ATM transactions, such as non/short cash disbursement, card capture, or other issues, please reach out to your card-issuing bank. They will provide you with the necessary support and guidance.

## Important Guidelines

When submitting your complaint, please ensure that you mention the ATM ID. The ATM ID is printed on your transaction slip and is also displayed in the ATM area. Providing this information will enable us to identify and address the issues more effectively and swiftly.

## Your Feedback Shapes Our Progress

We value the unique perspectives and experiences of our customers. Your feedback is a critical element in our ongoing journey of improvement. Your concerns are pivotal in helping us provide customized solutions and enhance our services.

## Resolution and Your Satisfaction

At Kotak Mahindra Bank, we don't just stop at listening; we take decisive action to resolve your concerns. Once your complaint is registered, our dedicated team works diligently to provide effective solutions and ensure that your issues are resolved to your satisfaction.

We encourage you to provide feedback on the resolution process. Your feedback helps us align our response with your expectations.

## Conclusion

If you have any queries or complaints related to Kotak Mahindra Bank, please don't hesitate to get in touch with us. We're here to assist you and ensure your banking experience is as smooth and convenient as possible. Your satisfaction is our top priority, and your voice matters at Kotak Mahindra Bank.

Feel free to explore our website for more information or reach out to our dedicated support teams. We're here to listen, assist, and provide solutions to make your banking experience better.

* Local Call Rates Apply.

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