How to Fix QuickBooks Error H505 (A Multi-User Mode Issue)?
Tags: resolvequickbookserrorh505, quickbookserrorh505
Published: 2023-12-01 11:29:22

[QuickBooks error code H505](https://www.axpertaccounting.com/quickbooks-error-h505/) is a common error that users often encounter. This usually occurs when a user tries to run his QuickBooks Desktop in multi-user mode. This error is part of the H error series and is related to error issues that occur when a user attempts to access a company file that does not exist on their device or network. To fix QuickBooks error H505, we have put together this article that explains this error in detail. We will explain the symptoms, causes, and solutions for this error. If you want to know more about this issue, please read this article till the end. However, if you need expert assistance, please contact our technical support team. Our experts are available to support you 24/7, remotely accessing your software and resolving issues on your behalf. Please contact us through our hotline number: +1-888-351-0999.

What is QuickBooks Error Code H505?
 QuickBooks Error Code H505 occurs when a user attempts to transfer company files or data to another computer and the computer does not have the proper installation configuration or the computer does not have the correct installation configuration. Displays if additional installation or configuration is required. H-line errors are related to host installation issues. This error code appears on the screen because one or more user's computer is set as QuickBooks server. When this error occurs, you may see the following error message on your computer screen: Error Code: H505 Error Description: This company's files are on another computer and QuickBooks needs help connecting.

What causes QuickBooks error H505?

Since this error is one of the most common errors, there are several possible reasons why you may receive the H505 error message.

 Some of the main causes are listed below.

 • Device hosting configuration is incorrect.
 • The presence of an incorrect or corrupted .ND file makes the QB Company file inaccessible across the network.
 • Incorrect DNS settings can cause such errors.
 • This can occur if QB services such as QuickBooksDBXX/QBCF are down.
 • If the database server manager cannot find her IP address for the server or uses several different her IP addresses.

This error can occur if your system's firewall settings prevent QuickBooks from accessing your company's files.

 What are the symptoms of QuickBooks Error H505?

 Here are the signs and symptoms of Multi-User Error H505.
 • This error occurs and the active program window freezes.
 • System crashes frequently when running the same program.
 • If error code H505 appears on the screen.
 • QuickBooks cannot enter multi-user mode.
 • Another symptom is that Windows is running slowly.
 • You cannot access your QuickBooks company file from another computer or server.
 • If QuickBooks crashes or crashes frequently.
 • QuickBooks experiences slow response times when accessing company files.

Steps to Fix QuickBooks Error Code H505

Try the below steps to resolve the QuickBooks Error Code H505:

Method 1: Run the QuickBooks File Doctor Tool using the Tool Hub program 
Method 2: Configuring Firewall Port Settings 
Method 3: Change QuickBooks Hosting Settings 
Method 4: Change system firewall settings and create exceptions 
Method 5: Edit hosts file 

In this solution method, user needs to edit hosts file by following the steps mentioned below: 

Step 1: Find the IP address and server and workstation computer names 
Step 2: Edit the Windows hosts file Now after the above steps, you need to edit the Windows hosts file: 

Method 6: Run QuickBooks Database Server Manager on the server from the Tool Hub 

Step 1: Download and install QuickBooks Tool Hub on the server 
Step 2: Run QuickBooks Database Server Manager, from the Tool Hub program.

Method 7: Follow the steps based on how your company files are stored 

Step 1: Host your private network There are two ways to configure QuickBooks Database Server Manager: 
Step 2: Network Storage Using Windows Server 2012 Essentials R2 Users need to take several steps to use Windows Server 2012 Essentials R2 for network storage.

Method 8: Open the network ports that QuickBooks uses to transfer knowledge 

Step 1: Configure Firewall Settings 
Step 2: Enable Network Discovery 
Step 3: Find out the server name

Method 9: Check services on the server 

Conclusion: 
QuickBooks Error Code H505 is to be resolved immediately as it can disrupt your work and may also cause data loss. This is a common error that QuickBooks Users often encounter. However, resolving this error doesn’t require any rocket science and few correct methods can resolve this issue. So, just go through the above-mentioned steps and apply them carefully. These steps will definitely help you to overcome this issue. If in case you still find it difficult you can contact our technical support team for assistance. Our experts will help you to get rid of this issue permanently and make sure you never face this again. You can reach our experts at our helpline number i.e. +1-888-351-0999.