PagerDuty Community Update, September 29 2023
Tags: devops, automation, incidentresponse, hackweek
Published: 2023-09-29 18:37:26

## 👩‍💻 People Team’s HackWeek
HackWeeks aren’t just for your Engineering teams! PagerDuty’s People Team (our HR) held an AI-focused HackWeek to help the team think out of the box. Our Chief People Officer Joe Militello posted about the journey from 0 to HackWeek in **60 days** on the [PagerDuty blog](https://www.pagerduty.com/blog/people-team-hackweek/). 

His tips might help you run your own HackWeek!

## 📝 Take the PagerDuty API Survey
We want to hear from you! Tell us how familiar you are with different PagerDuty APIs and integrations, as well as what (if anything) is preventing you from using them. Login to the [PagerDuty Community Forums](https://community.pagerduty.com/forum/) and take the [PagerDuty API survey challenge](https://community.pagerduty.com/challenges/339)

## 🎟️ Find us in person!

Where in the world is PagerDuty DevRel? The next few months are packed with PagerDuty Advocates worldwide in Taiwan and London!

- This week, Kat delivered another round of *Mastering Incident Communications* to [DevOpsDays Taipei](https://devopsdays.tw/2023/)

- Next week, come find Kat at PagerDuty’s table at [Zendesk showcase NYC](https://event.zendesk.com/zendeskshowcase-newyorkcity/eventspage/)!

- Head to the Support Operations track at [Support Driven expo](https://www.supportdriven.com/expo/support-ops) in Las Vegas, Oct 9 and 10, to hear Kat’s talk *Mastering Incident Communications for Customer Liaisons*

- Tiago will talk about *Supercharging PagerDuty with integrations and plugins* at [PagerDuty Connect London](https://meet.pagerduty.com/pagerdutyconnect), where Dormain will also be giving a talk, **Oct 11**.

- Look out for Dormain at [Gartner Symposium in Orlando](https://meet.pagerduty.com/GartnerITSymposium), October 16-19, where she will give a talk about *5 mistakes CIOs make with GenAI, AIOps, and Automation* 

- Did you miss [SREDay](https://sreday.com/)? Videos are up on YouTube now! You can listen to [Kat’s](https://www.youtube.com/watch?v=pgmNa9rS-n0) and [Mandi’s](https://www.youtube.com/watch?v=I7p09TNjOEs) talks plus everything else from the conference!

Other Dutonians you’ll find out and about:

- Software Engineer Todd Whitney will be speaking at [HashiConf](https://hashiconf.com/2023/)! He’ll be presenting HashiCorp upgrades the PagerDuty way.

See where else you can connect with our PD team around the globe! [PagerDuty Connect](https://meet.pagerduty.com/pagerdutyconnect) and [KubeCon | CloudNativeCon North America](https://events.linuxfoundation.org/kubecon-cloudnativecon-north-america/)!

Find more Dutonians at our [global events](https://www.pagerduty.com/events/). 👋 Come say hi if you’re there and share your experience with us - we’re happy to connect and spread the Pagey love!

##  We’re Virtual!

- We were back to the [Rundeck OSS EMEA meetup](https://www.meetup.com/rundeck-europe/) this week for a session on *”Supercharging your AWS Cloud Platform with Rundeck”*. [Subscribe now](https://www.meetup.com/rundeck-europe/) and be notified of future events! Don’t miss the next one!

- Mandi will be presenting *Improve Your Automation to Reduce Toil* at [DevOps Summit](http://www.devopssummit.org/) on October 7!


## 🎧 On the Podcast(s)

Last week we had the opportunity to have **Manuel Pais**, co-author of *“Team Topologies: Organizing business and technology teams for fast flow”*, on the podcast to discuss some of the concepts that enable companies to deliver value more frequently and effectively to their customers by organizing their teams in an optimized way. 

Next week, J. Paul Reed returns to the show to talk about post-incident action items, the other AI.

You can't miss this one! You can listen to it on our [website](https://www.pageittothelimit.com/team-topologies-with-manuel-pais/) or on any other podcast platform.

Subscribe to [Page It To the Limit](https://pageittothelimit.com) so you never miss an episode. We’ve got a bunch of great episodes in the pipeline for you!

## 📺 On Our Live Streams

We’re on [Twitch](https://twitch.tv/pagerduty), covering all things PagerDuty, with some of our streams also broadcasting on [LinkedIn](https://www.linkedin.com/company/pagerduty/events/)!

Our regular shows are:

- The Unplanned Show with Dormain! Mondays at 4pm Eastern / 1pm Pacific (check other timezones [here](https://www.twitch.tv/pagerduty/schedule?seriesID=8621eb03-0bbe-4ab9-9ba3-591c4f016607)). Catch up on past episodes in [this YouTube playlist](https://youtube.com/playlist?list=PLW0xKyjystaOBypX6nLYqI4S9oj7fPe2-&si=l6a1Ph7pYl0WasJ_).
	- Upcoming episodes:
          - October 2: Nakul Bhagat on PagerDuty’s APIs on Twitch, [LinkedIn](https://www.linkedin.com/events/7110742304923021312/comments/), or [YouTube](https://www.youtube.com/watch?v=sqxvW-xqL7k)
          - October 9: Sam Newman on resiliency on Twitch, [LinkedIn](https://www.linkedin.com/events/7112867890055303168/comments/), or [YouTube](https://www.youtube.com/watch?v=jQ9fQk5odyI)
          - October 23: Meg Watson of Spotify and PagerDuty’s Tiago Barbosa on the Backstage plugin for PagerDuty  

- Terraform Time! Wednesdays at 4pm Eastern / 1pm Pacific with José Antonio! (check other timezones [here](https://www.twitch.tv/pagerduty/schedule?seriesID=037a4f43-ecd4-4e45-b239-4761177e060d))

- HowTo Happy Hour: Fridays at 4pm Eastern / 1pm Pacific (check other timezones [here](https://www.twitch.tv/pagerduty/schedule?seriesID=5e8c58b6-52e1-4098-8835-f402b44a4688))

Coming up in October, we’ll be showcasing a number of new features in the PagerDuty platform. There’s a lot of great stuff coming!

Make sure you’re following us so you can be there live! You can also view our most recent episodes on [Twitch](https://www.twitch.tv/pagerduty/videos). You can see some of our earlier streams on the [YouTube playlist](https://www.youtube.com/playlist?list=PLW0xKyjystaOwwYODuuvKdte7STOpU6jt).

## 🤝 Get in Touch

If you have a question about PagerDuty, check out our [Community Forums](https://community.pagerduty.com) for advice from friendly folks. If you’d like to be on our podcast or Twitch, or just say hi, email us at <community-team@pagerduty.com>. We’d love to hear what you’re doing with PagerDuty!

## 💚 Follow us on Social Media!

- Kat: [Twitter](https://twitter.com/strawberryf1eld) and [LinkedIn](https://www.linkedin.com/in/katgaines/)
- Tara: [Twitter](https://twitter.com/sparklingrobots) and [Mastodon](https://indieweb.social/@sparklingrobots)
- Mandi: [Twitter](https://twitter.com/lnxchk) and [Bluesky](https://bsky.app/profile/lnxchk.bsky.social)
- Tiago: [Twitter](https://twitter.com/t1agob) and [LinkedIn](https://www.linkedin.com/in/tiagobarbosa/)
- Xenda: [LinkedIn](https://www.linkedin.com/in/xendaamici/)
- Dormain: [Twitter](https://twitter.com/DormainDrewitz) and [LinkedIn](https://www.linkedin.com/in/dormain/) 
- We have retired the [Podcast Account](https://twitter.com/pageit2thelimit) so follow PagerDuty on Twitter!
- [PagerDuty Main](https://twitter.com/pagerduty)