PagerDuty Community Update, September 15 2023
Tags: devops, pagerduty, automation, serviceownership
Published: 2023-09-15 11:33:56

## 🥑🇵🇹 Avocados United… Lisbon edition!

👋 Xenda here, writing my first weekly update, yay! I'm happy to share that after joining PagerDuty a month ago, Dev Advocate Tiago and I had the amazing opportunity to meet Kat, Mandi and Tara in person during the Lisbon stop of their "Euro tour." Tara arrived in Lisbon shortly after giving the talk *Resilience: Building a burnout-resistant life in developer relationships* at [DevRelCon](https://developerrelations.com/event/devrelcon-london-2023) London and was super excited in sharing with the team all interesting topics from the conference. Kat and Mandi left Lisbon straight to [SREday](https://sreday.com/) stage in London, for the *Mastering Incident Communications* (Kat) and *Futuristic Luxury Incident Response* (Mandi) presentations.

Busy-cados! Besides aligning our values as a team and learning how to bake delicious *pasteis de nata* (portuguese custard tarts 😋) we committed to walking (a lot!) through the streets of Lisbon, while contributing to *#step-tember*, a global PagerDuty challenge that gives an opportunity for PD folks across the globe to fundraise, get active and connect!

## ✍️ Ace Service Ownership like a tennis champion (wait, what?)

What does tennis have to do with Service Ownership? As strange as it may sound, head to PagerDuty blog and learn how DevOps can learn from tennis when it comes to building healthy and resilient services. [Read here] (https://www.pagerduty.com/blog/how-to-ace-your-services-with-pagerduty/) 👈


## 🎟️ Find us in person!

Where in the world is PagerDuty DevRel? September is packed with PagerDuty Advocates worldwide in Taiwan, Atlanta and London!

- Mandi will be at [DevOpsDays Atlanta](https://devopsdays.org/events/2023-atlanta/welcome/) to present *Reducing Trauma in Production with SLOs and Chaos Engineering* with Julie Gunderson, **September 18 and 19**.


- Kat will bring another round of *Mastering Incident Communications* to [DevOpsDays Taipei](https://devopsdays.tw/2023/) **September 25-26**.

- Tiago will talk about *Supercharging PagerDuty with integrations and plugins* at [PagerDuty Connect London](https://meet.pagerduty.com/pagerdutyconnect), **Oct 11**.

Other Dutonians you’ll find out and about:

- Mitra Goswami, Senior Director of Data Science, and Manu Gurudatha, Senior Director, Software Engineering, will be presenting *Let’s Adopt Generative AI* at [Data Science Salon](https://www.datascience.salon/miami/) **September 19** in Miami.


- Software Engineer Todd Whitney will be speaking at [HashiConf](https://hashiconf.com/2023/)! He’ll be presenting HashiCorp upgrades the PagerDuty way.

See where else you can connect with our PD team around the globe! [Devopsdays London] (https://devopsdays.org/events/2023-london/welcome/), [PagerDuty Connect](https://meet.pagerduty.com/pagerdutyconnect) and [KubeCon | CloudNativeCon North America](https://events.linuxfoundation.org/kubecon-cloudnativecon-north-america/)!

Find more Dutonians at our [global events](https://www.pagerduty.com/events/). 👋 Come say hi if you’re there and share your experience with us - we’re happy to connect and spread the Pagey love!

## 🛜 We’re Virtual!

We are back to the [Rundeck OSS EMEA meetup](https://www.meetup.com/rundeck-europe/) this month. Join us on **September 28** for a session on *”Supercharging your AWS Cloud Platform with Rundeck”*. [Subscribe now](https://www.meetup.com/rundeck-europe/) and be notified of future events!

September is [Global Preparedness Month](https://www.pagerduty.com/blog/pagerdutys-global-preparedness-month-returns-securing-our-hybrid-workplaces-from-emerging-threats/). Dormain Drewitz (VP Platform Advocacy) spoke to Jason C. Flint (Sr. Manager, Facilities and Crisis Response @ PagerDuty) about crisis response and the latest updates to PagerDuty's Ops Guides. Watch it on [LinkedIn](https://www.linkedin.com/company/pagerduty/events/
).


## 🎧 On the Podcast(s)

Subscribe to {% cta https://pageittothelimit.com %} Page it to the Limit {% endcta %} so you never miss an episode. We’ve got a bunch of great episodes in the pipeline for you!

## 📺 On Our Live Streams

We’re on [Twitch](https://twitch.tv/pagerduty), covering all things PagerDuty, with some of our streams also broadcasting on [LinkedIn](https://www.linkedin.com/company/pagerduty/events/)!

Our regular shows are:

- The Unplanned Show with Dormain! Mondays at 4pm Eastern / 1pm Pacific (check other timezones [here](https://www.twitch.tv/pagerduty/schedule?seriesID=8621eb03-0bbe-4ab9-9ba3-591c4f016607))
- Terraform Time! Wednesdays at 4pm Eastern / 1pm Pacific with José Antonio! (check other timezones [here](https://www.twitch.tv/pagerduty/schedule?seriesID=037a4f43-ecd4-4e45-b239-4761177e060d))

- HowTo Happy Hour: Fridays at 4pm Eastern / 1pm Pacific (check other timezones [here](https://www.twitch.tv/pagerduty/schedule?seriesID=5e8c58b6-52e1-4098-8835-f402b44a4688))

Make sure you’re following us so you can be there live! You can also view our most recent episodes on [Twitch](https://www.twitch.tv/pagerduty/videos). You can see some of our earlier streams on the [YouTube playlist](https://www.youtube.com/playlist?list=PLW0xKyjystaOwwYODuuvKdte7STOpU6jt).

## 🤝 Get in Touch

If you have a question about PagerDuty, check out our [Community Forums](https://community.pagerduty.com) for advice from friendly folks. If you’d like to be on our podcast or Twitch, or just say hi, email us at <community-team@pagerduty.com>. We’d love to hear what you’re doing with PagerDuty!

## 💚 Follow us on Social Media!

- Kat: [Twitter](https://twitter.com/strawberryf1eld) and [LinkedIn](https://www.linkedin.com/in/katgaines/)
- Tara: [Twitter](https://twitter.com/sparklingrobots) and [Mastodon](https://indieweb.social/@sparklingrobots)
- Mandi: [Twitter](https://twitter.com/lnxchk) and [Bluesky](https://bsky.app/profile/lnxchk.bsky.social)
- Tiago: [Twitter](https://twitter.com/t1agob) and [LinkedIn](https://www.linkedin.com/in/tiagobarbosa/)
- Xenda: [LinkedIn](https://www.linkedin.com/in/xendaamici/)
- We have retired the [Podcast Account](https://twitter.com/pageit2thelimit) so follow PagerDuty on Twitter!
- [PagerDuty Main](https://twitter.com/pagerduty)