Why Measuring and Optimizing Response Time Is Critical for Applications Success
Tags: mobile, android, ios, performance
Published: 2023-06-20 08:31:17

With applications, software, and websites constantly receiving requests from users, the speed at which they respond can make or break the overall experience. In fact, search engines like Google even prioritize applications or pages with faster response times in their rankings. While other factors play a role in determining search rankings, the response time of an application is undeniably critical. 

By understanding [how to test application](https://www.headspin.io/solutions/mobile-app-testing) response time, your team can develop more responsive and user-friendly applications, ultimately fostering increased customer loyalty.

In this blog, we elucidate the concept of response time testing, provide guidance on measuring it effectively, and delve into the diverse categories of response time testing.

**What Is Response Time?**
Application response time refers to the duration it takes for an application or server to provide a response to a query initiated by the end-user at the front end. Each application or website relies on a server to handle incoming requests and generate timely responses. 

The server response time encompasses the time taken by the server to address these requests, which can be impacted by different factors, like the volume of requests, user traffic, caching mechanisms, internet speed, DNS performance, and more. On the other hand, for the application itself, response time pertains explicitly to the interval servers required to retrieve data from databases and present it to users.

Additionally, it encompasses the time taken to receive responses from fetch APIs—for example, if you want to ascertain the precise execution time and data retrieval duration of an API, in JSON format. 

In essence, response time serves as a metric to measure the server's responsiveness for each individual transaction or query, commencing from the moment a user sends a request until the application signals the completion of that particular request.

## Why Do Enterprises Need to Measure and Monitor Application Response Time?
If your server experiences sluggishness, there is a significant likelihood that users will abandon your application. Delayed responses from slow servers can be detrimental since time is paramount to end-users, who may seek alternatives elsewhere. 

Regardless of the meticulous upkeep of other infrastructure components, a slow server poses a substantial drawback to your system. Response monitoring plays a pivotal role in enabling businesses to assess the health of their servers. Factors such as network bandwidth, user volume, submitted requests, and average think time commonly impact response time. 

The application response time measurement uncovers valuable insights into underlying functionality and [end-user experiences](https://www.headspin.io/solutions/experience-monitoring). By employing application response monitoring, administrators can swiftly identify instances of poor performance or proactively address potential issues. Application response time also provides essential metrics, including Mean Time to Resolution (MTTR), API status, and error rates. Applications can be affected by various network components and processes, such as heavy user traffic or queries stemming from misconfigured databases. 

Evaluating response times empowers developers to gauge whether applications meet the fundamental requirements of users and deliver polished final products. Faster response times correlate with improved user experiences and heightened customer retention, while slower response times may necessitate addressing errors, hardware concerns, or connectivity problems by the development team.

## What Steps Are Involved in Measuring Response Time
To effectively measure application response time, it is advisable to adhere to a set of best practices. Here are some straightforward steps to commence your journey to test application response time.

1. **Define your parameters**
During this initial phase, you establish the specific parameters that will be monitored to track application response time. Tracking each parameter individually and consolidating the metrics is crucial to obtain comprehensive insights. Key metrics to monitor include peak response time, server response time, CPU utilization, and more. By accurately measuring these metrics, the task of monitoring response time becomes more streamlined.

2. **Conduct performance tests**
Once you have determined the parameters to be measured, it is essential to conduct thorough performance testing. During the beta phase of application development, evaluate the application's response time against the selected metrics. This allows you to observe how the application behaves in relation to metrics that indicate its overall health. Additionally, consider writing unit tests to automate basic tests and streamline the deployment process, saving time in the long run.

3. **Document the findings**
Once you have established the parameters and conducted initial testing in local environments, proceeding with testing in the actual environment is crucial. During this phase, record the data obtained according to the organization's requirements. Various tools can be utilized for capturing and documenting the data. The recorded data serves as a reference point for future comparisons with updated results.

4. **Analyze the results**
The recorded results serve a valuable purpose, particularly in the analysis phase. By analyzing the results, you can identify trends in the metrics over time. For instance, if you are actively working on enhancing the response time of your application and implementing various strategies, analyzing past trends helps determine which approaches have yielded better results. This eases your decision-making by leveraging historical data and prioritizes the most effective measures for optimizing response time.

## What Metrics Are Used to Measure Response Time?
Response time can be assessed using a variety of metrics, each providing insights into the application's health. Here are five types of response time metrics that can be measured:

1. **Throughput**
Requests per second (throughput) quantifies the number of requests an application, website, or software program receives per second. Higher request volumes generally lead to slower response times. Throughput measurements assist teams in determining the maximum load an application or server can handle before experiencing failure or diminished response times. This threshold can be adjusted depending on the daily demand placed on the server or application.

2. **Request-response Ratio**
The request-response ratio metric monitors the size of request batches sent to the server and the corresponding number of responses generated by the server or application. This metric is often measured as a ratio, such as 10:1, indicating 10 requests for every 1 response. As server traffic intensifies, developers may need to adjust the threshold for both requests and outputs to ensure uninterrupted response times and prevent delays or pauses in the application's performance.

3. **Average Response Time (ART)**
This metric measures the duration it takes for a server or application to respond to all incoming inputs and requests. A lower average response time generally indicates better performance, as it signifies quicker responses to new requests. However, it's important to note that the ART metric can be influenced by outliers, especially if there are instances of high response times during peak hours. In such cases, these outliers may inflate the average and create a perception of slower server or application performance.

4. **Peak Response Time**
Peak response time is a crucial metric measured by system administrators in conjunction with average response time to obtain a comprehensive understanding of server or application response times. It captures the longest response times or outliers mentioned in the ART section. By considering these outliers, system administrators can identify the maximum values that may contribute to slower response times and account for them in the overall ART measurement.

5. **Hardware Utilization**
This metric gauges the computing power consumed by requests and response times. For instance, administrators may measure the amount of RAM utilized by the server during peak response times to assess whether the hardware adequately meets the requirements for handling peak requests. This metric enables administrators to evaluate the necessity of hardware upgrades and evaluate the effectiveness of the existing hardware systems.

## How Can You Improve Response Time?
Response times of 0.1 seconds offer an instant, uninterrupted user experience. Up to one second is generally acceptable, while delays of around five or six seconds often lead users to abandon the website or application. Swift troubleshooting is vital to prevent functionality from entering this critical zone.

By diligently monitoring and analyzing your server and application response times, you can enhance server response time more efficiently. Here are some recommended best practices to incorporate.

- **Enhance database performance**: Optimizing database performance can significantly impact critical applications and servers. Take measures such as query rewriting, schema optimization for efficient object grouping, and ensuring proper database utilization to achieve noticeable improvements.
- **Optimize web servers**: Similar to database optimization, improving the performance of web servers can be a substantial endeavor that may involve investing in automated tools. However, the benefits of enhancing response time make the associated costs worthwhile.
- **Monitor essential attributes**: To enhance server and application response time, regularly monitor crucial factors such as CPU load usage, storage resources, and memory. Even virtual machines should be checked for proper resource allocation and potential hardware issues, as these elements can significantly impact response time.
- **Upgrade hardware**: Occasionally, slow response time stems from system limitations, such as overutilized or outdated hardware. If metrics like CPU or memory consistently pose challenges, it may be necessary to reassess and upgrade your hardware resources.

## How HeadSpin Helps Businesses Improve App Performance by Capturing Key Metrics Like Response Time
HeadSpin leverages its data science capabilities to optimize application performance, empowering development teams, product managers, SREs, developers, and QA engineers. With the HeadSpin Platform, enterprises can deliver high-quality apps while enhancing user experience. Explore its key features for ensuring top-notch app performance.

● **Data Science-driven KPI Monitoring**
HeadSpin captures and analyzes 130+ performance KPIs, such as Average Wait Time, Throughput, Request Count, and much more. Here are some key KPIs tracked by the HeadSpin Platform that enable global companies to perfect the digital experiences of their mobile apps and meet customer expectations effectively.

![Key Metrics Tracked by HeadSpin](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/dhfn540tpjt6tt4b51ca.png)

● **AI-powered Actionable Insights**
HeadSpin provides continuous monitoring and insights into functional and non-functional aspects of apps. By capturing data and analyzing the root causes of performance issues, it offers recommended solutions for improvement. QA teams can leverage the Platform to enhance app performance and deliver an exceptional user experience.

● **Synthetic Monitoring**
HeadSpin's Platform offers synthetic monitoring to detect and address problems and bugs proactively. By continuously analyzing apps and automating user experiences, businesses can swiftly identify potential issues and take prompt corrective action.

● **Performance-centric App Testing**
The HeadSpin Platform empowers development and testing teams to monitor as well as optimize the performance of their native digital apps. By leveraging rich insights and continuous testing strategies, teams can effectively enhance overall app performance and achieve specific KPIs.

## Conclusion
Response time remains the primary indicator of application performance from the end user's perspective. Recognizing its business impact, organizations should prioritize enhancing response time alongside other performance parameters. By delivering high-performing apps with swift response times, businesses can drive customer satisfaction and foster long-term retention.

_Article resource: https://www.headspin.io/blog/how-to-test-application-response-time-for-overall-app-success_