PagerDuty Community Update, October 20 2023
Tags: incidentresponse, ai, devops, devrel
Published: 2023-10-20 19:23:52

## PagerDuty’s Getting a New Look!
Check it out! [PagerDuty’s main website](https://www.pagerduty.com) has a fresh new design! Find out how the superstars on our brand team [put it all together](https://www.pagerduty.com/blog/speed-scale-and-special-sauce-the-evolution-of-the-pagerduty-brand/)!

## 📝 Take the PagerDuty API Survey
We want to hear from you! Tell us how familiar you are with different PagerDuty APIs and integrations, as well as what (if anything) is preventing you from using them. Login to the [PagerDuty Community Forums](https://community.pagerduty.com/forum/) and take the [PagerDuty API survey challenge](https://community.pagerduty.com/challenges/339).

## 📺 Managing Major Incident Communications Channels
Your chat platform / internal text communication method of choice can help responder teams and stakeholders manage comms during and after incidents. There’s lots of ways to organize incident communications, depending on your organization and workflows. PagerDuty uses Slack and we have a [number of different channels](https://community.ops.io/pdcommunity/managing-major-incident-communications-channels-4dee) for managing the communication and coordination of incidents.

## 🎟️ Find us in person!

Where in the world is PagerDuty DevRel? The next few months are packed with PagerDuty Advocates worldwide in Taiwan and London!

- Did you see Dormain at [Gartner Symposium in Orlando](https://meet.pagerduty.com/GartnerITSymposium)?  She gave a talk titled *5 mistakes CIOs make with GenAI, AIOps, and Automation*.


Other Dutonians you’ll find out and about:

- Earlier this week, PagerDuty's Senior Director of Data Science Mitra Goswani presented *Expedition to the LLM And AI Frontier* to [LeadDev West Coast] (https://leaddev.com/leaddev-west-coast). Mitra was a guest at the Unplanned Show last August and spoke about learnings from building with large language models (LLMs). Watch [here](https://www.linkedin.com/events/theunplannedshow-generativeaiwi7097330790635569152/) 👈
{% embed https://www.linkedin.com/feed/update/urn:li:activity:7120146633387872256/ %}

- Everaldo Aguiar (Senior Engineering Manager) will represent PagerDuty at [AIDevWorld] (https://aidevworld.com/) in Santa Clara (CA), Oct 24-26, with *AI in AIOps: Minimizing Disruption and Accelerating Incident Resolution*.

Find more Dutonians at our [global events](https://www.pagerduty.com/events/). 👋 Come say hi if you’re there and share your experience with us - we’re happy to connect and spread the Pagey love!

##  We’re Virtual!

- Mandi will be presenting *Futuristic Luxury Incident Response* at [All Day DevOps](https://www.alldaydevops.com/) on Oct 26. Register to get 24 hours of DevOps!
- Join us November 2nd for a panel discussion on [*Modern Monitoring and Observability*](https://www.linkedin.com/events/paneldiscussion-modernmonitorin7120498891707351040/comments/), featuring Ernest Mueller of Accenture and Peco Karayanev PagerDuty, authors of [DevOps Foundations: Monitoring and Observability](https://www.linkedin.com/learning/devops-foundations-monitoring-and-observability/) on LinkedIn Learning, **plus** Jason Hand of Datadog and Steve McGhee of Google!
- In November, Mandi will be presenting *Best Practices for On Call Teams* at [DeveloperWeek Enterprise](https://www.developerweek.com/global/conference/enterprise/). Click [here](https://link.devnetwork.com/Z9RWQFfl) for a free OPEN pass to DeveloperWeek Enterprise!
- She’ll also be presenting *Plan for Unplanned Work: Game Days and Chaos Engineering* at [Pozitive Technologies](https://pozitive.tech/en/) on November 23.

## 🎧 On the Podcast(s)
This week Mandi talked to JJ Asghar of IBM about whether you really **need** to devolve that monolith into microservices, or if you should just leave it alone. [Listen online now](https://www.pageittothelimit.com/deconstruct-monolith-with-jj-asghar/)!

Subscribe to [Page It To the Limit](https://pageittothelimit.com) so you never miss an episode! We’ve got a bunch of great episodes in the pipeline for you, including our **100th** episode on November 7th!

## 📺 On Our Live Streams

We’re on [Twitch](https://twitch.tv/pagerduty), covering all things PagerDuty, with some of our streams also broadcasting on [LinkedIn](https://www.linkedin.com/company/pagerduty/events/)!

Our regular shows are:

- The Unplanned Show with Dormain! Mondays at 4pm Eastern / 1pm Pacific (check other timezones [here](https://www.twitch.tv/pagerduty/schedule?seriesID=8621eb03-0bbe-4ab9-9ba3-591c4f016607)). Catch up on past episodes in [this YouTube playlist](https://youtube.com/playlist?list=PLW0xKyjystaOBypX6nLYqI4S9oj7fPe2-&si=l6a1Ph7pYl0WasJ_).
    Upcoming episode:
    * October 23: Meg Watson (Product Lead @ Spotify) & Dev Advocate Tiago Barbosa on PagerDuty plug-in for Backstage on [Twitch](https://www.twitch.tv/pagerduty), [LinkedIn](https://www.linkedin.com/events/7112867890055303168/comments/), or [YouTube](https://www.youtube.com/watch?v=jQ9fQk5odyI)

- Terraform Time! Wednesdays at 4pm Eastern / 1pm Pacific with José Antonio! (check other timezones [here](https://www.twitch.tv/pagerduty/schedule?seriesID=037a4f43-ecd4-4e45-b239-4761177e060d))

- HowTo Happy Hour: Fridays at 4pm Eastern / 1pm Pacific (check other timezones [here](https://www.twitch.tv/pagerduty/schedule?seriesID=5e8c58b6-52e1-4098-8835-f402b44a4688))
    Upcoming guests:
    * **Postponed** Friday, October 20, Mya King joins us to talk about what’s new in the PagerDuty Slack integration. **We’ll let you know the new date soon!**
    * Friday, October 27, Alex Quintana will join the stream to talk about what’s new in Onboarding and Operational Maturity!
    * Coming in November, new features in Analytics!

Make sure you’re following us so you can be there live! You can view our most recent episodes on [Twitch](https://www.twitch.tv/pagerduty/videos) and [LinkedIn](https://www.linkedin.com/company/pagerduty/events/). See some of our earlier streams on the [YouTube playlist](https://www.youtube.com/playlist?list=PLW0xKyjystaOwwYODuuvKdte7STOpU6jt).

## 🤝 Get in Touch

Join the [PagerDuty Community] (https://community.pagerduty.com) and connect with super users to learn best practices, network, ask questions, share your thoughts, showcase your projects, give product feedback and more!

Would you like to be on our podcast, Twitch live, blog or next community meetup? Login/sign up to [PagerDuty Community] (https://community.pagerduty.com) and submit or work [here] (https://community.pagerduty.com/challenges/328), or email us at <community-team@pagerduty.com>. We’d love to hear what you’re doing with PagerDuty!

## 💚 Follow us on Social Media!

- Dormain: [Twitter](https://twitter.com/DormainDrewitz) and [LinkedIn](https://www.linkedin.com/in/dormain/) 
- Kat: [Twitter](https://twitter.com/strawberryf1eld) and [LinkedIn](https://www.linkedin.com/in/katgaines/)
- Mandi: [Twitter](https://twitter.com/lnxchk) and [Bluesky](https://bsky.app/profile/lnxchk.bsky.social)
- Tara: [Twitter](https://twitter.com/sparklingrobots) and [Mastodon](https://indieweb.social/@sparklingrobots)
- Tiago: [Twitter](https://twitter.com/t1agob) and [LinkedIn](https://www.linkedin.com/in/tiagobarbosa/)
- Xenda: [LinkedIn](https://www.linkedin.com/in/xendaamici/)
- [PagerDuty on X](https://twitter.com/pagerduty)