Custom Ecommerce Platform vs. Off-the-Shelf: 5 Factors to Help You Make the Best Choice
Published: 2023-07-03 11:08:42

---
title: Custom Ecommerce Platform vs. Off-the-Shelf: 5 Factors to Help You Make the Best Choice
published: true
date: 2023-07-03 10:48:40 UTC
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canonical_url: https://chisomuma.hashnode.dev/custom-ecommerce-platform-vs-off-the-shelf-5-factors-to-help-you-make-the-best-choice
---

A custom ecommerce platform is a unique and tailored solution for selling products or services online built to meet a business's specific needs and requirements. This platform provides greater control and customization options compared to off-the-shelf ecommerce solutions. Custom ecommerce platforms are designed from scratch, allowing for greater flexibility and security.

Off-the-shelf ecommerce platforms are prebuilt software that can be installed almost immediately after they are acquired. The platform provides all the essential features ready in one platform. It makes it easier and faster for stores to get up and running. Using an off-the-shelf platform requires minimal development work to set up as-is, putting aside customizations.

Companies like Sephora and Netflix merch shops have used off-the-shelf ecommerce platforms such as Shopify. On the other hand, companies such as Amazon and Tesla use custom ecommerce platforms.

This article examines the differences between a custom ecommerce and an off-the-shelf platform and provides readers with a better understanding of the advantages and disadvantages of each option. This article aims to help you decide which is the best fit for your ecommerce business.

## **What are Off-the-Shelf Ecommerce Platforms?**

Off-the-Shelf ecommerce platforms are pre-built software solutions for building and managing an online store. These platforms provide a wide range of features and functionalities to online businesses set up and run quickly without requiring extensive technical knowledge. Examples of off-the-shelf ecommerce platforms include Shopify, Magento, WooCommerce, and BigCommerce.

Off-the-shelf platforms can be installed and deployed immediately, allowing businesses to start selling online quickly.

### **Pros of Off-the-shelf Ecommerce Platforms**

- **Time-Saving** : it provides the basic ecommerce features out-of-the-box, allowing businesses to go live quickly.

- **Plugins:** There is an availability of plugins that can add various features with minimal additional technical work.

- **Regular Updates:** Off-the-shelf ecommerce platforms are designed to be updated regularly to ensure they remain secure and compliant with the latest technologies and standards.

### **Cons of Off-the-Shelf Ecommerce Platforms**

Despite the benefits of off-the-shelf platforms, its worth noting that some large companies, including Amazon, Nike, and Tesla, prefer not to use them. There are several reasons behind this decision, including:

- **Slow Site Speed:** Customization most times include plugins. Plugins are one of the advantages of an off-the-shelf platform, but they can slow down your site. Too many plugins could risk slowing down your site or even causing it to crash.

- **Integration Problems:** Integrations are hard to add because most off-the-shelf platforms either don't allow you to own your tech stack completely or dont provide the necessary architecture for seamless integrations. This often leads to unanticipated bugs or leaves the platform at risk of breaking.

- **Fewer Customization Options:** A challenge of customizing an off-the-shelf ecommerce platform is the platform's architecture. These platforms are often built with a specific architecture that may not be flexible enough to accommodate changes easily. Customizing the platform's architecture can lead to the accumulation of technical debt, making it harder to update or test the platform in the future.

- **Control limitations:** An off-the-shelf platform can limit the businesss control and customization options as the platform may have strict limitations on what can be modified or altered. This can impact the ability of the business to differentiate itself from competitors and meet specific customer needs effectively.

- **Lack of Tech Ownership:** An off-the-shelf platform does not allow businesses to choose the architecture or the components of their ecommerce store, including what integrations they want to use or features they want to add.

- **High Costs Risks:** Businesses may also be at the mercy of the provider's pricing and licensing models, which can change without notice and potentially increase operating costs. Additionally, if the provider goes out of business or discontinues the platform, the business may be forced to switch to a different solution, leading to significant disruption and additional costs.

## **What are Custom Ecommerce Platforms?**

Custom ecommerce platforms are online shopping systems created for a specific business use case. Unlike off-the-shelf ecommerce solutions, these platforms are tailored to fit the unique features that the business wants to offer. This includes custom payment and shipping options, personalized branding design, and integrations with specific business tools and systems.

These platforms give businesses greater control and flexibility over their online sales processes than pre-built solutions.

[Medusa](https://medusajs.com/) is an excellent example of a custom commerce infrastructure.

### **Pros of Custom Ecommerce Platforms**

- **Full Control and Ownership:** A custom ecommerce platform gives businesses full control and ownership over their online store by allowing them to tailor the platform to their specific needs and requirements. It is designed to meet the business's unique requirements from the ground up. This means the business has complete control over its online store's functionality, design, and user experience, allowing it to create a truly personalized shopping experience for its customers.

- **Scalability:** A custom ecommerce platform offers scalability to businesses by being designed and built specifically to meet their unique needs and requirements. With a platform tailored to a company's specific business needs, businesses can easily scale their operations as they grow without worrying about limitations or constraints imposed by generic off-the-shelf solutions.

- **Improved Performance:** The platform provides businesses with a tailored solution optimized for their unique processes, customer base, and goals. This means the platform is designed to function efficiently and effectively without unnecessary features or excess resources. The result is faster load times, better user experience, and increased sales, as customers can find what they are looking for and complete their purchases quickly and smoothly.

- **Customization:** Custom ecommerce platforms have the abstract architecture and tooling that allows businesses to easily customize any essential ecommerce features to match their use case without needing hacky workarounds.

## Creating Custom Ecommerce Platforms Approaches

Developing a custom ecommerce platform can be a daunting task for any business. However, there are several approaches available to make it easier. The following are some of the most popular ways to create a custom ecommerce platform.

### **Custom Development from Scratch**

Hire a professional developer. A business would work with a development team to create the platform from scratch.

This approach gives you more control over the platform's features, design, and functionality.

However, it takes more time to re-invent the wheel on basic ecommerce features, which leads to less focus on new and custom features and takes the platform longer to be ready to go live

### **Open Source Custom Ecommerce Platform**

Open-source custom ecommerce platforms are cost-effective. They are free to use and allow you to make customizations easily. They also come with a range of community support, so you can get help if needed. Medusa is a leading open source commerce infrastructure for Node.js developers. It provides a flexible and modular architecture that can be easily customized to fit your business needs.

## **Trade-offs Between Custom Ecommerce Platforms Vs. Off-the-shelf Platforms**

### **Need for Solution Flexibility**

Custom ecommerce platforms are built specifically for your business so that they can be tailored to your specifications. This level of customization allows for greater flexibility and control over the functionality and design of your ecommerce store. You can add or remove features as you see fit and ensure your store is unique and stands out.

On the other hand, off-the-shelf ecommerce platforms offer a more standardized solution that may not be as flexible. While these platforms typically come with a wide range of features and integrations, they may not be able to accommodate all of your business needs.

### **Development Speed**

Custom solutions are great when it comes to the development of custom features. Although, It requires more time to design and build the platform from scratch or use an open-source solution to fit the specific business needs.

Off-the-shelf platforms are set up quickly because they are pre-built and only need configuring to meet the business's requirements. It makes it faster to set up and deploy your store.

### **Scalability**

Custom ecommerce platforms are designed and developed specifically for the needs of a particular business. They are highly scalable and flexible, allowing businesses to add new features and functionality as they grow. Custom ecommerce platforms can also be optimized for performance and speed, ensuring they can handle increased traffic without slowing down.

Off-the-shelf platforms lack the flexibility and scalability to grow with a business's evolving needs. These platforms do not have the specific features or customization options individual businesses require.

As a business grows, it may require more advanced features or integrations unavailable on the off-the-shelf platform. Also, the platform may become slow or unreliable as the number of users or data increases. Upgrades or changes to the platform can be expensive and may not always be compatible with existing systems or workflows.

Off-the-shelf platforms are pre-built solutions that offer a range of features and functionality out of the box. They are also designed to be scalable and can handle increased traffic and transactions as businesses grow.

### **Upfront Cost vs. Cost Over Time**

Custom ecommerce platforms are typically expensive upfront but offer more flexibility, scalability, and customization options. Upfront costs can be high, requiring specialized development, design, and testing to ensure a seamless user experience. However, custom eCommerce solutions often cost less over time than pre-built solutions.

On an off-the-shelf platform, developing new features becomes costly and time-consuming. More time is spent resolving unanticipated bugs from third-party libraries or plugins, which can introduce compatibility issues or complex codebases. Off-the-shelf platforms may have specific upfront and long-term costs for using the platform, but more costs come with adding new features, maintaining the platform, and so on.

### **Developer Resources**

Custom ecommerce platforms typically require more developer resources and agency support as they need to be built from scratch. This includes time and effort in designing, coding, testing, and maintaining the platform.

## **Build Custom Ecommerce Platforms with Medusa**

[Medusa](https://medusajs.com/) is an open source composable digital commerce infrastructure that makes it effortless for businesses, developers, and merchants to build fully customizable commerce applications easily, providing an incredible developer experience.

Medusa is an optimal option for building custom ecommerce stores due to the following reasons:

- Developer-Friendly: Medusa provides a great developer experience due to its modular architecture.

- Open Source: Most ecommerce platforms will not allow you complete ownership of your existing tech stacks. This isn't the case with Medusa; it is open source and lets you control your tech stacks completely.

- Flexibility: You can integrate it with third-party tools, including customer relationship management (CRM) and enterprise resource planning (ERP) systems, as well as external services like social media and marketing automation. This allows businesses to streamline their operations and get the most out of their ecommerce platform.

- Customization: Medusa is composed of an abstraction-based architecture built for seamless customization. This allows you to set up your store according to your preferred business needs.

- Community Support: With over 4000 developers on its Discord channel, Medusa has a strong community that is always willing to help. By participating in GitHub discussions with other ecommerce builders, open-source developers, and the Medusa core team, developers can also contribute to Medusa's growth.

## **Conclusion**

This article explores the differences and trade-offs between custom ecommerce solutions and off-the-shelf solutions. The first offers distinct advantages over off-the-shelf solutions, especially for larger organizations. With custom ecommerce, businesses can tailor their stores to fit the specific needs of their customers.

With Medusa, you can easily customize and maintain your ecommerce store. Maintaining your products on the platform, offering discounts and gift cards, supporting multiple currencies, and much more. This is possible with Medusa's headless architecture, which separates the admin dashboard from the storefront and back-end server.

To learn more about Medusa and how to get started, check out [Medusa's Documentation](https://docs.medusajs.com/) and [User Guide](https://docs.medusajs.com/user-guide/).