Why Do Deleted Emails Keep Coming Back in Outlook?
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Published: 2024-06-01 16:33:45



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<p>[Microsoft Outlook has become an indispensable tool for email correspondence over the years. However, like any</p><p>software, Outlook poses occasional bugs and challenges users with its quirks. One such problem is the cryptic</p><p>reappearance of deleted emails in the inbox. In this article, we will examine potential reasons for this phenomenon</p><p>along with practical solutions.</p><p>It can be confusing as well as frustrating to see deleted emails coming back in Outlook and more often than not,</p><p>we find ourselves deleting those emails over and over again to no benefit. Instead of knowing the right tactics, we end</p><p>up experimenting in ways and the only question we have left is ‘why do my deleted emails keep coming back’?</p><p>Before diving deep into the solutions, let’s take a look at the reasons.</p><p><br></p><p>Causes of Deleted Emails Reappearing in Outlook</p><p>1. Outlook Configuration Issues: Incorrect or improperly configured Outlook settings can also cause deleted</p><p>emails to keep coming back in Outlook. If, for example, you have Outlook configured to move deleted emails</p><p>to the ‘Archive’ folder, there could be a synchronization problem between your mailbox and the ‘Archive’</p><p>folder, which could cause those deleted emails to reappear in the Inbox.</p><p>2. IMAP and POP3 Protocols: The problem might be with how Outlook handles deleted emails if you&amp;#39;re using</p><p>these protocols. Occasionally, while synchronizing, deleted messages may be kept on the mail server and</p><p>re-download to the inbox.</p><p>3. Rules and Filters: Another conundrum may have its origins in Outlook&amp;#39;s rules and filters. A repeating loop</p><p>could be caused by incorrectly configured rules that unintentionally move messages from a ‘Deleted Items’</p><p>folder back into the &amp;#39;Inbox.’</p><p>4. A corrupted or inaccessible Outlook data file (OST):
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 The Outlook data file can at times exhibit</p><p>irregularities that could cause Outlook to malfunction or lose email data.</p><p>5. Faulty Add-ins: Add-ins are extra software elements that can improve Outlook&amp;#39;s functionality but can also</p><p>cause problems if they are incompatible or have bugs.</p><p>Whether you are using Windows or Mac, reappearing deleted emails can cause stress and loss of productive hours.</p><p>If you have also faced this issue and cannot stop deleted emails from coming back, follow these tricks and you may</p><p>be able to resolve the issue:</p><p><br></p><p>How to Stop Deleted Emails from Coming Back in Outlook?</p><p>1. Turn on ‘Empty Deleted Items folders when exiting Outlook’</p><p>You need to make sure that the deleted emails are staying deleted when exiting Outlook. To ensure that,</p><p>you can enable Outlook&amp;#39;s ‘Empty Deleted Items folders when exiting Outlook’ feature. Here are the steps to</p><p>follow:</p><p><br></p><p>● Go to Outlook and open ‘Options’ under ‘File’ menu</p><p>● Open ‘Advanced’</p><p>● Select the ‘Empty Deleted Items folders when exiting Outlook’ checkbox located under the Outlook</p><p>start and exit section</p><p>● Click ‘OK’</p><p>This setting will stop deleted emails from coming back into Outlook. If it’s already enabled and the issue</p><p>persists, try the next step.</p><p>2. Turn off faulty add-ins</p><p>Outdated or conflicting add-ins can occasionally lead to strange behavior in Outlook. It may be possible to</p><p>determine which add-ins are causing the issue by temporarily turning them off. Use the following steps:</p><p>● Close Outlook</p><p>● Start the Outlook in a safe mode by pressing the ‘Windows + R’ keys and typing ‘Outlook /safe’</p><p>● Click ‘OK’</p><p>● If you are unable to view the deleted emails in Safe Mode, it is due to the faulty ‘Add-ins’</p><p>● To access add-ins, click ‘Options’ under ‘File’</p><p>● Locate ‘Manage Com-in Add’ by scrolling down and selecting the ‘Go’ option</p><p>● Mark all checkboxes next to the listed add-ins, click ‘OK’</p><p>● Restart the Outlook outside the safe mode. If the issue is resolved, reintegrate Add-ins one at a</p><p>time to locate the add-in causing the issue and remove it permanently.</p><p><br></p><p>3. Disable Leave a copy of messages on the server:</p><p>If you have set up your IMAP or POP3 account in Outlook and are experiencing issues with deleted emails</p><p>appearing again, this solution is for you. You need to set up one-way synchronization to unsubscribe from</p><p>the email folder that is causing the issue. Follow these steps to reset IMAP and POP3 protocols:</p><p>● Open Outlook and go to ‘Account Settings’ under ‘File’</p><p>● Choose your IMAP or POP3 account, then click ‘Change’</p><p>● Under the ‘Advanced’ tab, select ‘More Settings’</p><p>● Unmark ‘Leave a copy of messages on the server’</p><p>4. Remove everything from the Recoverable Items folder</p><p>The ‘Recoverable Items’ folder serves as a safety net in case you want to retrieve items that were</p><p>unintentionally erased. However, this folder also consists of all deleted items, and occasionally, erased</p><p>emails could remain in this folder and resurface in the inbox. Follow these steps to solve this problem</p><p>permanently by completely deleting these objects from the folder.</p><p>● To open Windows PowerShell (Admin), press the Windows key + X</p><p>● Execute the subsequent commands now:</p><p>Search-Mailbox -Identity &amp;quot;xxxx yyyy&amp;quot; -SearchDumpsterOnly -TargetMailbox &amp;quot;Discovery Search</p><p>Mailbox&amp;quot; -TargetFolder &amp;quot;xxxxyyyy-RecoverableItems&amp;quot; -DeleteContent</p><p>With this method, the mailbox will be deleted, but its contents will be copied to another mailbox.</p><p>● Use this command in its place if you wish to prevent data from saving:</p><p>Search-Mailbox -Identity &amp;quot;xxxx yyyy&amp;quot; -SearchDumpsterOnly -DeleteContent</p><p>● Please remember that the parameters must be adjusted to match those on your PC</p><p>5. Rebuild OST File</p><p><br></p><p>Outlook utilizes a file called an ‘Offline Storage Table’ to keep a local copy of your mailbox data on your PC.</p><p>As a result, you can access and use your calendar, emails, and other files even when you are not logged</p><p>into the Exchange server.</p><p>To resolve the issue, you will need to create a new local copy of your mailbox data (OST). This can assist in</p><p>resolving any corruption or synchronization problems that may be bringing back deleted files. Follow these</p><p>steps to recreate the OST file:</p><p>● Input ‘%LOCALAPPDATA%/Microsoft/Outlook’ by pressing ‘Windows + R,’ then select ‘OK’</p><p>● To access the default OST file location, you can right-click on your email in Outlook&amp;#39;s left pane and</p><p>choose ‘Open File Location’</p><p>● Locate the OST file you want to backup, then copy it somewhere safe</p><p>● The default OST file should be deleted after the backup</p><p>● Restart Outlook</p><p>Outlook will automatically generate a new OST file at the same default location since it cannot locate the</p><p>previous OST file. Additionally, it will synchronize every email item and folder from the mailbox server. To</p><p>make sure deleted emails are gone, check your email folders.</p><p>While recreating the OST file might prevent the emails from reappearing, it could also lead to missing emails,</p><p>contacts, calendar items, etc. If that is the case, you can utilize software to convert the backup OST file and extract</p><p>the missing data in PST format. One such powerful tool is the Stellar Converter for OST.</p><p>Stellar OST to PST Converter software supports Outlook 2021, 2019, and other previous versions. Individuals can</p><p>utilize the software to save converted PST data in several formats including MSG, EML, HTML, PDF, RTF, MBOX,</p><p>and DBX.</p><p><br></p><p>Conclusion</p><p>Several individuals using Outlook often question ‘Why Do Deleted Emails Keep Coming Back in Outlook’ without</p><p>having clarity on the next steps. Although deleted emails occasionally resurface in the Outlook inbox, users can get</p><p>out of this perplexing situation and resume email management by looking into rules and filters, checking Outlook</p><p>settings, recreating OST files, and, if necessary, seeking help from professional tools._](url)_</p>

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