5 Best Bug Tracking Software in 2024 [with Pros & Cons]
Tags: bugtracking, software, testgrid
Published: 2024-06-25 11:43:58

Regarding software development, bugs can be difficult to spot in the earliest stages of production. Still, debugging can become a nightmare for developers and their clients when they need to be noticed.
With so many bug-tracking software packages on the market today, knowing which will best suit your needs and budget is important. To help you make an informed decision when choosing bug track software, here are 10 of the best bug-tracking software of 2024.

## What is a Bug Tracking Software?

Bug tracking software keeps track of the bugs in your system and lets you know when they are fixed. It also helps you track what bugs need to be fixed, what bugs have been found, and who has found them.
You can use bug tracking software free online or purchase a program.

## The Top 4 Key Features to Look for in a Bug-Tracking Tool

### 1. User-Friendliness
A bug-tracking tool should be as user-friendly as possible. This is because the person using the tool will most likely find it and report it, so they should understand how it works and what they can do with it easily.
For example, an intuitive interface is helpful for not confusing people or making them think too hard about what to do next.

### 2. Ease of Integration
A bug tracking tool should be able to integrate with the other tools you are using in your project. It’s important to ensure that the bug-tracking software can import and export data as needed and that it is compatible with any other tools or platforms you use.

### 3. Flexibility
Flexibility is one of the most important features you’ll want to consider when choosing a bug tracking tool. There are many different types of bugs, and it’s important that the software can accommodate each type. You’ll also want to be sure that the software can be customized based on your needs and requirements.

### Value for Price
Good bug-tracking software should have variable and transparent prices, which may cost as low as $1.00 per user per month to $15.00 per user per month. As a rough estimate, the cost for an average bug-tracking tool can be around $3.00-$5.00 per user per month.

## List of Most Popular Bug Tracking Software

### 1. Jira
Jira is the market-leading bug-tracking software. It’s a decisive tool that can be used for anything from project management to bug tracking. Jira makes it easy to assign tasks, track progress, and automatically generate reports. It also offers free accounts for individuals and small teams looking for a free solution to get started with bug-tracking software.
**PROS:**

- Jira, as agile management software, supports teams by dividing complicated tasks into smaller manageable parts to finish the project in less time.
- Jira’s advanced roadmap feature allows teams and organizations to stay aligned.
**CONS:**

- Messages cannot be sent directly from Jira.
- Users sometimes find it confusing and pricey to assemble a complete system of tools. 

### 2. RedMine
RedMine is an Open source bug-tracking tool that integrates with SCM (Source Code Management System). It is compatible with multiple platforms and databases. Gantt charts and calendars are used for reporting. Redmine, a project management web app, was created using the Ruby on Rail framework.
**PROS:**

- Developers can use the related issues feature to link issues, remove duplicates, and streamline workflows
- A watchers list can be created to notify one of who to contact in the event of any news.
- Users can create new issues and designate them as bugs, features, or support issues.

**CONS:**

- It required maintenance and self-installation.
- While this tool is only compatible with some teams and projects, it is worth considering.

### 3.Bugzilla

The original software was created initially by Mozilla; Bugzilla is an open-source, web-based bug-tracking software that lets you monitor the bugs and problems related to your product.

The time-tracking feature of Bugzilla allows you to identify and track the amount of time needed to fix the issue and establish a resolution deadline. In addition, Bugzilla ensures safety with its integrated authentication, security and product-based system.

**PROS:**

- Has an API so you can automate the process of submitting bug reports.
- Enhanced performance by optimizing database structure
.
**CONS:**

- There are many customizable options, but it is not easy to customize them.
- Inaccurate bug reporting due to issues with sending large files.

### 4. Zoho Bug Tracker

Zoho Bug Tracker includes a customizable interface and various useful tools for time and project management, such as bug logging, time tracking, and milestone monitoring. The reports show logged and resolved bugs, team progress, and milestones.

With the timesheet feature in Zoho, your team can log their hours. Notifications and newsfeeds keep the team informed, and you can automate your SLAs – set rules to trigger updates in other apps when changes are made within Zoho or send automated emails.

**PROS:**

- Zoho Bug Tracker is a great example of such a service. It provides you with a webform which is connected to the client side so you can easily and accurately collect bugs and errors.
- An easy deployment process and ease of use are something we see. The ability to add details to each bug is also great.

CONS:

- It is possible to miss an issue when tracking bugs using email, which was the original method.
- Configuration is rather limited. One has to be able to add extra functionality for those outside the system.

#### 5. BugHost

BugHost is a completely-secure bug track software that gives you an all-inclusive solution specifically for Windows. It permits you to track any number of errors and categorize, report and assign them to others.
The software comes with a live dashboard that offers complete information about your previous and ongoing work. WebHost has a feature that allows users to post bugs directly into your projects. It also comes with high-security security that protects access to bugs.

**PROS:**

- Cloud-based applications don’t require installation or deployment
- Promotes team responsibility with built-in features

**CONS:**

- The service is solely cloud-based, so it can’t be accessed without an internet connection
- The interface is dull and uninspired

Read also: [Easy & Step-By-Step Ways of Finding Bugs in Software](https://testgrid.io/blog/bug-finding-ways-in-software/)

## Conclusion

A great tip is to remember that some bug/issue trackers might be standalone, while others are under the broader term of issue trackers.
What you need to know is that great software for bug tracking is the thing that will help you trace the bugs, and so avoid the frustrating scenarios where the glitches linger unresolved.
Source : This blog is originally published at [TestGrid](https://testgrid.io/blog/bug-tracking-software/)