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Published: 2024-01-25 09:49:49

 

**CURRICULUM VITAE**
 
ISAAC MENSAH 
Address: P.O Box AX 203, Ghana   Tel: (+233) SSNO: B068601010099). 
Passport ID: G1647881 or Voters ID:8367008383 (No Criminal Record). 
https://www.linkedin.com/in/slimmy-nelero.  E-mail: slimmynelero9@gmail.com/fideliney-9@hotmail.com. 
 
PROFILE 
I have always had a keen interest in computers both (hardware, software) and networking from an early age and combined with my strong administration skills in communication and operation, I feel that I have chosen a good career choice. I work well to tight deadlines and feel that I have excellent time management skills. 
COMPETENCIES & SKILLS 
 
➢	Strong Technical and Interpersonal Communication  
➢	Information Systems, Design and Coding as well as Design Prototypes and Design Specifications 
➢	Strong working knowledge of I/T security standards with experience in managing cyber and information security risks 
➢	Install, Maintain, and Merge Databases as well as records management 
➢	Database Administration, Data Storage, Data Imports and Data Analysis 
➢	Display high levels of integrity and honesty  
➢	Servers, APIs, Big Data and Cloud Applications 
➢	Web Applications, Web Development and Web Design 
➢	Cloud Management Tools and User Interface 
➢	Proficiency with at least one of the following programming languages: C#, Java or PHP. 
➢	Fluent in web technologies (JavaScript, CSS, HTML5 and HTML, CSS methodologies, browser compatibility). 
➢	Working knowledge of JavaScript frameworks. 
➢	Experience with native mobile application development (iOS and Android). 
➢	Knowledge of Microsoft technologies, including .NET, ASP.NET, would be an asset.  
➢	TCP/IP, DHCP, LAN/WAN And VPN,Routing, Switching and firewall configuration 
➢	Network Security Architecture 
➢	Cloud Platforms, Cloud Scalability and Cloud Services 
➢	Familiarity with leading enterprise technologies such as active directory, web servers, database servers, file servers and backup systems 
➢	Creative thinking – able to look at alternatives and consider new ways of thinking to problem solve 
➢	Ability to adapt easily into new working environments and perform on mandate. 
➢	Assign Passwords and Maintain Database Access 
➢	Implement Backup and Recovery Plan                                        
WORK EXPERIENCE                                                                             
 
 2019-2022.                                              Information Technology Assistant Officer. 
 National Identification Authority (Ghana).   Contract 
Responsibilities: 
1.Installing and configuring computer hardware, operating systems, licenses and applications. 
2.Monitoring and maintaining computer systems and networks. 
3.Troubleshooting systems and network problems either in person or remotely, diagnosing and solving hardware or software faults,  
4.Replacing mobile registration workstation, printer and printer server parts and all other peripherals as required. 
5.Managing multiple cases and requests at any given timer 
6.Setting up new users' accounts and profiles and handling password-related issuer, 
7. Supporting the roll-out, implementation, testing and evaluation of new technology and applications, 
8.Assisting with the implementation of technical policy on the online presence, design, integration, content management, maintenance support of NIA websites and intranet, 9. Conducting networks and electrical safety checks on computer equipment. 
10.Providing daily, weekly, monthly, quarterly, annual and regular incident reports including procedural documentation and relevant reports. 
11.Logging technical issues and complaints electronically. 
12. Escalating unresolved technical issues and faults to the Technology and Biometrics Department through the RRO 
13.Capturing onto the enrolment system, the personal information of applicants as recorded on the Registration Application Form: 
14. Capturing the biometric information such as the fingerprints, irises and pictures of applicants using a Mobile Registration Workstation (MRW). 
15.Ensuring the accurate capture of data input(s) received from the Assistant Registration Officer(s). 
16.Managing the printer and print server to ascertain the status of National Identity cards in print. 
17.Printing and issuing National identity cards to applicants. 
18.Printing, sorting, shipping and issuance of National ID cards in backlog to designated District Registration offices,  
19 Assisting in the conduct of training and orientation for the Assistant Technical Enrolment Officers (ATEOs) 
20.Providing general customer service support for the Regional and District Offices. 
21.Performing any other duties that would be assigned by the Executive Secretary. 
1 .     2017-2018                                        Records Management/IT Support Officer. 
Ghana Ports and Harbours Authority 
Takoradi, Ghana 
Responsibilities: 
1.Provided computer help desk support and technical training on hardware/software to end-users. 
2.Keying of daily activities of patient as well as ward statement into the database system and proper filing of folders 
3.Receiving incoming and outgoing mails. Recording and sorting out mails into functional files for processing. 
4.Manage and own the performance of the local area network and systems in the company 
5.Ensure an effective backup procedure for company and ensure that data backups are taken for all databases in the company. 
6.Analyze and documents existing database systems. 
7.Billing of patient consultation and drugs through the hospital management software 
8.Repairing and replacing equipment as necessary 
9.Provides technical services for the management of the information systems. 
10.Managing security measures for information technology system within a networked system 
11.Operating regular inspections of systems and network processes for security updates 
12.Installing and configuring computer hardware, software, systems, networks, printers and scanners 
13.Collects data for the preparation of annual and other periodic reports. 
14.Provide assistance in the use of project computer hardware and a software. 
15.Troubleshoot, diagnose of problems and implement corrective actions within prescribed guidelines and/or escalate to other technical resources as appropriate. 
2015 to 2016                                   Information Technology & NHIS Claims Officer                                       Breman Asikuma, Ghana. 
Responsibilities: 
1.Backing up of data daily, weekly, monthly and data storage as well as preparation of monthly data entries report. 
2.Documents financial transactions by updating account information. 
3.Reconciles financial discrepancies by collecting and analyzing account information. 
4.Perform installation, update, upgrade and configuration of Operating Systems. 
5.Prepares payments by verifying documentation and requesting disbursements. 
6.Developing and designing security devices and software to ensure the safety of clients’ or internal products and information 
7.Managing security measures for information technology system within a networked system. 
8.Conducting audit process for initiating security and safety measures and strategies 
9.Maintains customer confidence and protects operations by keeping financial information confidential. 
10.Configure, deploy, and support remote connectivity for site-to-site VPN connections 
11.Monitor, analyze, and optimize network performance and capacity. 
12.Manages server and configuration of all the roles. 
13.Evaluating and planning necessary upgrades of the computers and network 
2009 to 2013                                                            Cctv Controller/Weigh-bridge Operator/Security Officer                                                      
Goldfields Ghana Limited (G4S&Protea Coin Group Ghana)                  
Tarkwa, Ghana.                                                                                                                                                                                                               
Responsibilities 
1.Preparation of Assets Register and periodic updating of new acquired Assets for Management reporting. 
2.	Ensure that the use of resources is not exceeded, and also work within the approved budget. 
3.Administer record keeping and tracking of documents. 
4.Setting Security Alarms and other assets. 
5.Prevent losses and damage by reporting irregularities, informing violators of policy and procedures, restraining trespassers. 
6.Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures 
7.Maintain environment by monitoring and setting building and equipment controls 8. Assisted in the proper arrangement and numbering of bulky files in the department. 
9.Weigh of trucks and vehicle delivering items to the company. 
10.Maintaining all paperwork and documentation up to date and communicating appropriately to all customers and staff. 11. Assured that all CCTV cameras in the company are running in good condition. 
12.Monitoring of CCTV cameras on site. 
13.Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry 
        2007 to 2018                                        Tally Accounting Software Consultant, (Contract). I/T Sankofa Goldmines Limited                                                                                      
Prestea, Ghana. 
Responsibilities: 
1.Achieved successful system installation, data migration and users training. 
2.Demonstrated the ability of supporting my client to produce periodic financial reports by the introduction of the system. 
3.Set the chat of account in the system for my client and also ensure periodic changes in the chat. 
4.Managed the setting of security controls in the system for client 
5.Maintain and solve data problems in the system. 
6.Achieved a perfect system change from manual to computerized accounting for my client. 
7.Performing of maintenance and splitting of data annually. 
8.Execute full software development life cycle (SDLC). 
9.Trained client’s staffs for effective utilization of the accounting software 10. Maintaining standard information security policy, procedure, and services 
11.Troubleshoot, debug and upgrade existing system. 12. Comply with project plans and industry standards. 
13.Ensure software is updated with latest features. 
OTHER ACHIEVEMENTS- (Weekend Jobs) 
1.Successful installation of Octopus microfinance software for Gaan Micro finance –Asankragua 
2.Setting the chart of Accounts and security controls for the client 
3.Training of newly introduce staff onto the System 
4.Successful full installation and configuration of point of sales software for De-Vault Gardens Restaurant-Tema (Com.5) 
5.Successful installation of OpenCBS Microfinance software for Ilead Microfinance entity –Pantang Adenta 
EDUCATIONAL BACKGROUND. 
 
3.2015- 2017 
 BSc. Information Technology 
 Bluecrest University College, Accra. 
4.2014-2015 
 Professional Diploma in System and Networking Engineering       IPMC Information Technology Learning Center, Accra. 
Microsoft Certified Professional (MCP). 
IPMC Information Technology Learning Center, Accra. 
5.	2005-2008 
 West African Senior High Certificate 
       Mankessim Secondary/Technical School,  
9.	REFERENCE 
The Head of Department                                               Human Resource Manager.      Technology and Biometric                                            G4S/Protea Coin Group Ghana      Accra-Ghana (0504893811).                                         Tarkwa (+233544348848). 
 
     Head Of Information Unit/Records. 
     Ghana Ports and Harbors Authority Medical Hospital (Takoradi Branch).