PagerDuty Community Update, January 26 2024
Tags: devops, incidentresponse, pagerduty, automation
Published: 2024-01-26 18:04:58

## ICYMI!
Our newest release of the PagerDuty application for ServiceNow is live! Check out the details and watch the demo roundup [here](https://www.pagerduty.com/blog/modernize-your-itsm-with-the-new-pagerduty-application-for-servicenow/) 

Additionally, **Intelligent Dashboards** are now officially **SUNSET**. You’ll find your links to the old dashboards redirected to the new Dashboard features (find them under *Analytics->Dashboard* in your account). This sunset is another big step towards consolidating the Analytics Information Architecture from a UX perspective and the tech stack from an engineering perspective so we’ll be better able to keep delivering great improvements!

## ✍️ On the Blog and In the News

### APAC Retrospective
Our APAC Retrospective series continues with part four, now  [available on the blog](https://www.pagerduty.com/blog/apac-retro-repair-vs-root-cause/). If you missed the first three installments they are [here](https://www.pagerduty.com/blog/apac-retrospective-learnings-from-a-year-of-tech-turbulence/), [here](https://www.pagerduty.com/blog/apac-retro-learnings-from-a-year-of-tech-turbulence/) and [here](https://www.pagerduty.com/blog/dismantling-knowledge-silos/) .

## 🎟️ Find us in person!

Are you making your 2024 event plans? We have a few things on the books and more to come!

- Kat will be in Boston on February 8th to speak at Hiver’s event “AI vs Human: The Future of Customer Service in 2024.” [Register today](https://hiverhq.com/hivemind-boston-2024?utm_source=linkedin&utm_medium=social&utm_campaign=boston_event&utm_content=page) for this free event and please come say hi if you’re there! 
- Mandi will be at [Tech Show London](https://www.techshowlondon.co.uk/?utm_source=partner&utm_medium=LondonTechLeaders&utm_campaign=LondonTechLeaders) in March to chat about DevOps and AI
- Then she’ll be back in Pasadena for [DevOpsDays LA](https://devopsdays.org/events/2024-los-angeles/welcome/) to talk about Chaos Engineering and Failure Fridays.
- At the end of May, Kat will head to Elevate CX in London to talk about navigating CX careers and then to Elevate Women in CX in Austin, TX to talk about sustainable career navigation for women in CX. Tickets are on sale for both events now!: 
    - [London](https://www.eventbrite.com/e/elevatecx-london-2024-tickets-808119917427)
    - [Austin](https://www.elevatecx.co/elevate-women)  

Find more Dutonians at our [global events](https://www.pagerduty.com/events/). 👋 Say hi if you’re there and share your experience with us - we’re happy to connect and spread the Pagey love!

## 🎙️ We’re Virtual

ICYMI, check out the [Demo Roundup](https://www.youtube.com/live/VXDJ4KXDncI?feature=shared) that aired on December 8 featuring six of PagerDuty’s product managers showing off new (or coming soon) features like global alert grouping, looping automations, and updates to PagerDuty’s integration into ServiceNow. 
## 🎧 On the Podcast(s)
This week on the podcast, Mandi and Tara kicked off the first installment of our monthly book club series! January’s book was *Close to the Machine* by Ellen Ullman. [Listen to the episode for their thoughts](https://www.pageittothelimit.com/close-to-the-machine/)! 
If you’re enjoying this book club format, we’re looking for **readers for future episodes**. If you’re interested, [fill out our form](https://docs.google.com/forms/d/e/1FAIpQLSeNUR-zz_wOd5quZz4VFIdnkz3P1fzVAXYLAZy7tDp4ON5eGw/viewform)!

We’ll still be running our regular episodes featuring interesting folks in tech, so make sure you’re [subscribed](https://www.pageittothelimit.com/) so you don’t miss anything! If you’re interested in joining us as a future guest for regular episodes, drop us a line: <community-team@pagerduty.com>

You can now check out the new podcast version of *The Unplanned Show* on [Spotify](https://open.spotify.com/show/0WXDoDO59rjqz4cqJG08Vr) or [Apple Podcasts](https://podcasts.apple.com/us/podcast/the-unplanned-show/id1714302986). This week’s episode featured PagerDuty Product Manager, Nakul Bhagat, talking [all things PagerDuty APIs](https://open.spotify.com/episode/5MFTihBBRJFKjwUEQAnnEU?si=KYaiTCRVTfyuf8lwJZ6koA). 
## 📺 On Our Live Streams

We’re on [Twitch](https://twitch.tv/pagerduty), covering all things PagerDuty, with some of our streams also broadcasting on [LinkedIn](https://www.linkedin.com/company/pagerduty/events/)!

Our regular shows are:

- **The Unplanned Show with Dormain!** Mondays at 4pm Eastern / 1pm Pacific (check other timezones [here](https://www.twitch.tv/pagerduty/schedule?seriesID=8621eb03-0bbe-4ab9-9ba3-591c4f016607)). Catch up on past episodes in [this YouTube playlist](https://youtube.com/playlist?list=PLW0xKyjystaOBypX6nLYqI4S9oj7fPe2-&si=l6a1Ph7pYl0WasJ_). Upcoming episode guests include:
	- February 5: [Jonathan Rende](https://www.linkedin.com/in/jonathanrende/)
	- February 26: [Bryon Kroger](https://www.linkedin.com/in/bryon-kroger/)
   
- **Terraform Time!** Wednesdays at 4pm Eastern / 1pm Pacific with José Antonio! (check other timezones [here](https://www.twitch.tv/pagerduty/schedule?seriesID=037a4f43-ecd4-4e45-b239-4761177e060d)).

- **HowTo Happy Hour**: Fridays at 4pm Eastern / 1pm Pacific (check other timezones [here](https://www.twitch.tv/pagerduty/schedule?seriesID=5e8c58b6-52e1-4098-8835-f402b44a4688)) and now also on [YouTube](https://youtube.com/playlist?list=PLW0xKyjystaMQ9ookkPpRjW62C2d46FV_&feature=shared).
  * Coming up February 9th, we’ll be chatting with community member Ben Hutchison. Ben has built a solution to use PagerDuty to alert him when his laundry is finished, as well as a [PagerDuty library for .NET](https://github.com/Aldaviva/PagerDuty)!
  
Make sure you’re following us so you can be there live! You can view our most recent episodes on [Twitch](https://www.twitch.tv/pagerduty/videos) and [LinkedIn](https://www.linkedin.com/company/pagerduty/events/). See some of our earlier streams on the [YouTube playlist](https://www.youtube.com/playlist?list=PLW0xKyjystaOwwYODuuvKdte7STOpU6jt).

## 🤝 Get in Touch

Join the [PagerDuty Community] (https://community.pagerduty.com) and connect with super users to learn best practices, network, ask questions, share your thoughts, showcase your projects, give product feedback and more!

Would you like to be on our podcast, Twitch live, blog or next community meetup? Login/sign up to [PagerDuty Community](https://community.pagerduty.com) and submit your work [here](https://community.pagerduty.com/challenges/328), or email us at <community-team@pagerduty.com>. We’d love to hear what you’re doing with PagerDuty!

## 💚 Follow us

- Dormain: [Twitter](https://twitter.com/DormainDrewitz) and [LinkedIn](https://www.linkedin.com/in/dormain/)
- Kat: [Twitter](https://twitter.com/strawberryf1eld) and [LinkedIn](https://www.linkedin.com/in/katgaines/)
- Mandi: [Mastodon](https://hachyderm.io/@lnxchk) and [Bluesky](https://bsky.app/profile/lnxchk.bsky.social)
- Tara: [Twitter](https://twitter.com/sparklingrobots) and [Mastodon](https://indieweb.social/@sparklingrobots)
- Tiago: [Twitter](https://twitter.com/t1agob) and [LinkedIn](https://www.linkedin.com/in/tiagobarbosa/)
- Xenda: [LinkedIn](https://www.linkedin.com/in/xendaamici/)
- [PagerDuty on X](https://twitter.com/pagerduty)