Content strategy: 10 ways to use ChatGPT with headless CMS
Published: 2024-04-12 13:37:27

AI is a hot new thing reshaping not just the industry but also the way of thinking and development. So how does ChatGPT with headless CMS transform content handling? The simple answer is that depending on their use, businesses will get different benefits from ChatGPT.

In this article, I will try to research all possible ways of content management systems integrating with ChatGPT.

## ChatGPT in content development and management

With the invention of artificial intelligence, content creation has skyrocketed. Deadlines have been shortened because ChatGPt can speed up the process of writing, editing, and generating ideas. From the very start, visible changes with the implementation of artificial intelligence in content handling have resulted in immediate benefits such as:

- Fast content generation: ChatGPT’s capacity to generate human-like prose at a rapid pace considerably enhances the efficiency of content generation. It can create material in a fraction of the time that a human writer would need, including blog entries, product descriptions, and articles.
- Knowledge base: With its vast training data, ChatGPT has a solid understanding of a wide range of subjects. The knowledge base can provide insight, data, and other useful information that can be easily incorporated into materials to make them more interesting and educational.
- Quality control: AI-based content generation systems can guarantee a consistent and high standard for all content. It ensures that the content is free of grammatical, spelling, and style errors.

All this led to new professions and job roles, and soon artificial intelligence also influenced video, voice, and other content creations. With the incredible speed of integration came new challenges, such as generated content that leads to reduced creativity, ethical issues, copyright, etc.

I would like you to understand me, I'm not in favor of not using AI-generated content, but it should be used much smarter and differently than others, so as not to end up with copy-paste content. Now it's time to move on to the integration of ChatGPT and CMS.

## Integrating ChatGPT with headless CMS

ChatGPT integration with a CMS means transforming CMS workflow. One of the most obvious ways to enhance a headless CMS is [content operations](https://thebcms.com/blog/content-operations-headless-cms#integrating-content-operation-tools-with-headless-cms).

ChatGPT is compatible with a variety of popular CMS platforms. Here's how it operates:

- API Integration: ChatGPT provides a flexible API enabling developers to link it with your CMS. This API is designed to be adaptable and accessible via HTTP requests, simplifying adaptation to diverse CMS environments.
- Custom Plugins: For CMS platforms plugins integrate with ChatGPT functionalities. These plugins can be customized to specific needs, ensuring a smooth integration process.
- API Key Authentication: API key authentication is used during integration to uphold data security and manage access. This ensures that only authorized users and systems can utilize ChatGPT within CMS.

## Integrating ChatGPT into CMS use cases

Advanced editing is one of the most common use cases when it comes to ChatGPT CMS. By integrating ChatGPT into CMS editing environments, content creators can access a wealth of AI-driven capabilities directly within their familiar workspace.

### AI assistant


![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/l0gjt1cmpc7egxiw1b1d.png)

ChatGPT can provide real-time suggestions, grammar corrections, and content recommendations as content creators write. This assistance helps streamline the writing process and ensures that content adheres to style guidelines and best practices.

Key benefits of AI assistant:

1. **Grammar and spell checking**: AI editing assistant can detect and correct grammatical errors, punctuation mistakes, and spelling errors in text.
2. **Style and tone suggestions**: It can offer suggestions to improve the style and tone of writing, ensuring consistency and clarity throughout the document.
3. **Word choice and vocabulary building**: AI editing assistants can suggest alternative words or phrases to improve the overall quality and impact of the text.
4. **Sentence structure and readability analysis**: They can analyze sentence structure and readability metrics to identify areas where sentences could be improved for better comprehension and flow.
5. **Plagiarism detection**: Some AI editing assistants have built-in plagiarism detection capabilities to help users ensure that their content is original and properly cited.

Overall, AI editing assistants are designed to streamline the editing process, helping users produce polished content more efficiently.

### Auto filling fields

Autofilling in a CMS typically involves predictive text or content suggestions based on what the user has already entered or selected. ChatGPT could be integrated into a CMS to provide auto-filling functionality in a few different ways:

1. **Text suggestions**: As the user types, ChatGPT can provide suggestions for completing the current sentence or phrase based on the context of the content being entered.
2. **Tagging assistance**: On CMS platforms where content is tagged or categorized, ChatGPT could suggest relevant tags based on the content being entered, helping users categorize their content more quickly.
3. **Content recommendations**: ChatGPT can analyze the content being entered into the CMS and suggest related or relevant content from within the CMS or external sources, helping users improve content with additional information.
4. **Template autofill**: For structured content entry, ChatGPT could provide suggestions or autofill fields based on predefined templates or patterns, streamlining the content creation process.

These are just a few examples of how ChatGPT could be used to enhance auto-filling functionality within a CMS. A CMS platform's features and capabilities, as well as the requirements, would dictate the specific implementation.

### ChatGPT with headless CMS localization

ChatGPT provides content translations within a CMS, allowing content creators to publish their work in multiple languages with ease. Businesses can use this feature to reach a broader audience and improve their global engagement.


![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/vhlu1msif36z839xvj8g.jpg)

Key benefits of content localization with ChatGPT:

1. ChatGPT ensures accurate translations and helps maintain the integrity and meaning of the original content.
2. ChatGPT helps maintain consistency in localized content across different platforms and channels within the CMS, ensuring a cohesive user experience.
3. ChatGPT offers flexibility in translating content for various target audiences and languages, allowing businesses to tailor their messaging to specific markets effectively.
4. By automating repetitive tasks and streamlining workflows, ChatGPT helps reduce localization costs associated with traditional translation services.

### FAQ Generation

By analyzing current content and user inquiries, ChatGPT can assist in creating FAQ sections for websites. With this functionality, businesses can respond promptly to users' concerns and inquiries, thereby improving their user experience.

### Tips: What to do to get the best answers from ChatGPT for FAQs

You will get accurate ChatGPT responses by making the right prompts. This may seem easy, but to make specific prompts, you need to do a couple of steps. Try making FAQs with these guidelines and train the ChatGPt to become an expert:

- Make clear and specific prompts

Instead of this:

![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/npuvp69jk0g8gpqzk4so.png)


Do this:


![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/r60e58u8mdmbk05wu8e1.png)

Clearly articulate your questions or prompts, specifying the desired length of the response. Simplify your concerns and instructions to facilitate optimal understanding by the tool.

- Seek Clarification

If responses seem unclear or do not align with your query's intent, request additional answers. ChatGPT can generate multiple responses with the same goal, ensuring clarity in your FAQs.

![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/u70he70b314t0pmh3fjh.png)


- Simplify complex questions


![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/uqehkpjp3qw6ung6oooy.png)

- Use simple language


![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/hn6bfm6fi81u33lsv18v.png)

### Chatbots

ChatGPT can serve as an interactive conversational chatbot for customer service, delivering prompt and effective responses to queries and support requests. Moreover, leveraging its conversational abilities, ChatGPT engages in real-time conversations with customers, swiftly addressing their concerns and providing valuable assistance.


![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/3orvvkslhrc7rmhalwyz.png)

### The best chatbots to use:

- Chat GPT
- Longest conversation memory: [Replika](https://replika.com/)
- Online search, text, and image generation: [Google AI](https://ai.google/)
- Integration with Google apps: [Gemini](https://gemini.google.com/)
- For building your own chatbot: [Dialogflow](https://cloud.google.com/dialogflow) by Google Cloud
- Open license: [Rasa Open Source](https://rasa.community/)
- Multiple AI models: [SnatchBot](https://snatchbot.me/)
- Open source: [Botpress](https://botpress.com/)
- For content writing: [Jasper Chat](https://www.jasper.ai/chat), [Copy.ai](http://copy.ai/)
- For learning: [Duolingo Chatbots](https://blog.duolingo.com/duolingo-max/)
- On mobile: [Assistant.ai](http://assistant.ai/)
- For coding auto-complete: [Tabnine](https://www.tabnine.com/)

### Comment moderation

It is possible to automate comment moderation using ChatGPT integrated with a content management system. Using artificial intelligence, ChatGPT can identify spam, inappropriate language, and other violations of community guidelines, flagging or removing them automatically to ensure a safe and welcoming environment.


![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/a7o3f4f8bqnau83yicfg.png)

Find more information about this at [Using GPT-4 for content moderation](https://openai.com/blog/using-gpt-4-for-content-moderation).

### Custom version of ChatGPT

According to the Gitnux market data report:

**"ChatGPT has gained 57 million users in its first month and has been backed by Microsoft’s 10 billion USD investment in Open AI."**

This statistic shows that ChatGPT pretends to become a major competitor to Google in the search engine market. Therefore, creating a customized GPT is an ideal opportunity to introduce your audience to your product or service.

### What are Custom GPTs

Custom GPTs, aka custom language models or fine-tuned GPTs, refer to instances of OpenAI's GPT model that have been further trained on specific datasets or domains to better suit particular tasks or applications.

Users input a series of text prompts into the GPT builder, providing instructions for the bot. The GPT builder compiles these instructions to create rules guiding the bot's behavior. Additionally, users can upload files to provide further context or link the GPT to third-party services for actions beyond ChatGPT, such as workflow automation or web browsing. Custom GPTs can be shared between ChatGPT users or made public, generating a unique link for sharing and making them accessible to search engines when public.


![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/8sfzmmoo0rpcdihv1355.png)

As a result of custom GPTs, ChatGPT can perform specific tasks. By providing your CMS documentation to a custom GPT, you can build a GPT that is a CMS expert and use it as a documentation assistant, or even a CMS consultant that can help resolve technical issues or give fast how-to-do instructions to developers that are using CMS for development.

If you have any technical questions about BCMS, or if you want to know what you can build with BCMS, don't hesitate to talk to BCMS's custom GPT.

And if you want to learn how to set how to set up a custom GPT, check out this tutorial: How to make a custom GPT step-by-step tutorial.

## BCMS: Headless CMS that easily integrates with ChatGPT

As you can see, ChatGPT can be a powerful tool when it is used smartly. Everything depends on your needs and CMS platform features.

ChatGPT's integration with BCMS provides organizations with compelling opportunities. Even though ChatGPT is highly useful throughout the organization, its benefits extend beyond marketing, sales, and customer service.

BCMS can be set up to interact with ChatGPT, transmitting input queries and receiving generated content thanks to API calls. This procedure enables BCMS to smoothly integrate ChatGPT-generated content into its current content management workflow.

So, make your content strategy and start building it with BCMS and ChatGPT.