Why Scalability Matters in Full-Service IT Solutions
Tags: it, webdev, programming
Published: 2024-02-28 10:39:29

Full-service IT solutions provide your company with a comprehensive suite of IT solutions, including tech support, cybersecurity services, cloud software integration, and more. However, it's important to choose an IT services provider that can match your growth rate. As your company scales up, your company will need more IT support. Managed IT promises scalability that can keep up with even the fastest growing companies. How can you find a service that scales, and why does scalability matter?

**Why Scalability Matters in Full-Service IT Solutions**

IT Should Never Bottleneck Your Business
Growing companies, especially SMBs, tend to run into bottlenecks as they scale up. In many cases, business processes may not be able to keep up with increased demand. In others, human resources fall short when sales spike. These situations can reduce your business performance and, in turn, lower quality and customer satisfaction. However, IT can also become a major bottleneck if your IT staff or your systems cannot scale up quickly enough to handle demand.

IT should enable growth, not restrict it. So why does IT sometimes keep companies from expanding? When businesses rely on an internal IT team, they can have trouble acquiring new talent to expand IT operations. As the company grows, tedious tasks become more frequent and keep your valuable IT staff from focusing on growth opportunities. A full-service IT provider can alleviate these issues; [for more information, click here](https://virteva.com/endpoint-hardening-in-windows-that-has-been-hiding-in-plain-sight%ef%bf%bc/) to see everything an IT service provider can do.

**As Businesses Grow, IT Demand Scales Faster**

On average, most companies have one IT staff member for every 27 employees. For small and medium businesses, this ratio can be challenging to maintain as you grow. IT personnel command high salaries that can squeeze SMBs' bottom lines. Even when you have the finances to hire more IT staff, finding talent can be difficult. In addition, you will likely need a variety of IT personnel with specialized skillsets to cover everything from cybersecurity to networking to daily tech support.

Although larger enterprises see this ratio widen to one IT person for every 40 employees, the actual burden on IT staff only increases. When you consider how many technology solutions a single employee may use between email, CRM systems, phone systems, and cloud accounts, IT only becomes more complex with each new hire. Full service IT companies can help you by covering your IT needs with a full team of professionals. But how do they scale alongside your company?

**Modern IT Solutions Scale With Your Company**

One of the ways that IT service providers ensure scalability is by helping you implement tools that reduce IT workloads. For example, using cloud-based software instead of legacy versions can make installations and support easier. Most companies rely on Microsoft's Office suite for daily tasks. However, some have yet to fully implement the cloud-based Microsoft 365 version of these programs. By using the cloud-based version, one person can control everyone's access from anywhere with an internet connection.

This is far more efficient than manually installing older versions of software on each computer. Cloud-based software can scale instantly since you can easily create a new user and they will have immediate access to the software. It's also much safer because you won't have to verify that programs are updated with the latest security features. In addition, because these programs use cloud computing, you don't have to upgrade your own hardware to make sure the software runs well.

**IT Service Providers Scale Up on Demand**

Even with the right software solutions, IT problems will still be a part of daily business. A comprehensive IT solutions provider will have staff on call to address your routine issues and solve them for you. By implementing a proper help desk solution, everyone in your company will know exactly where to go when they need assistance. Meanwhile, issues will be logged and analyzed to give you recommendations so that you can reduce the frequency of IT problems.

Since the service provider has a large team at their disposal, they can quickly scale up their service to meet your demand. If your company experiences a growth spurt and suddenly has lots of new IT work, your IT service provider can adjust your fixed-rate cost to cover the additional work.

**Save Money While Scaling Up**

Speaking of fixed rates, one of the biggest advantages of working with IT service providers is that you can save money while expanding your capacity. IT services will evaluate your needs and set a fixed monthly price to cover the services you require. You'll find that managed IT services give you much more for far less than what it would cost to manage everything in house.

In your quest for business growth, make sure that your IT solutions act as an accelerant, not a deterrent. With support from a quality IT service provider, IT will never hinder your growth.