A Detailed Guide towards Salesforce Testing
Tags: salesforce, testing
Published: 2024-01-11 11:11:19

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Salesforce is the renowned CRM platform in the market. Worldwide, more than 150 thousand organizations use Salesforce to manage their daily marketing, sales, and commerce operations. Moreover, the prominence of Salesforce is just rising over time. Frequent and seasonal updates are released by Salesforce for the addition of new functionalities and to upgrade the platform with new-age technology and tools. Thus, the importance of Salesforce testing cannot be neglected. This blog will help you as a comprehensive guide to Salesforce testing.

**Prominent Use Cases for Salesforce Testing**

Seasonal Releases: Hundreds of new features are released by Salesforce with seasonal updates. Regression testing becomes crucial to analyze whether the business continuity is impacted or working properly.

Custom Developments: Every business has its own needs and demands, and as per their needs, they integrate existing applications with Salesforce environments. However, no two Salesforce environments are the same. Thus, the need for thorough testing of custom integrations becomes crucial with every Salesforce update. Salesforce does not provide customization support, so regression testing becomes a priority for enterprises.

Changes in Business Process: Sales and marketing teams request changes to improve the workflow or productivity. Salesforce testing becomes crucial to check whether the changes made cannot affect the backend functionality. 

**Difficulties in Salesforce Testing**

Dynamic Tables: Salesforce comprises database-driven tables in which rows are designed in a dynamic manner. Using the right tool becomes important to select the active tab because doing this with tools like Selenium becomes challenging. 

Dynamic Content: Salesforce is a complex application encompassing dynamic content that does not possess fixed IDs, names, classes, or CSS attributes. Little changes in UI can break tests.

Steep Learning Curve: Most Salesforce testing platforms are not intuitive and require specific programming and coding knowledge. As most of the business users are not coders, it becomes cumbersome to contribute to the testing process.

Complex Script Maintenance: Salesforce pages comprise dynamic elements and tables, and ID changes frequently break existing test scripts. Moreover, whenever the updates are released, the user interface changes even with a slight introduction of buttons. As a result, maintenance of test scripts becomes time-consuming. 

Difficult Object Recognition: Every Salesforce tab opened is a new or separate frame. Most of the open-source tools are not capable enough to visualize elements under the frame, as a sophisticated test case or automated test is required to identify that element.

**Criteria to Look for While Choosing a Salesforce Application**
 
**Testing Solution**
Choosing the robust Salesforce testing solution or tool becomes critical for enterprises to reap the maximum benefits of the Salesforce platform. Here we list some of the key factors to look into while choosing the best solution:-

**Codeless Test Solution**
Choosing a code-based and open-source tool, like Selenium, is not a viable choice at all, as most of the users of Salesforce are not coders or programmers. To streamline the testing process, you can opt for a codeless testing tool like Opkey. It is one of the renowned tools for Salesforce and smoothens the testing process by leveraging the new age technology, like AI.

**Low Learning Curve**
Go for a no-code Salesforce test tool that needs the bare minimum training. A codeless test tool also enables non-technical users to participate in the testing process. For instance, the drag-and-drop interface of Opkey aids business users in scaling automated test cases.

**Self-Healing Test Scripts**
Choose a tool that can minimize the need for test maintenance. Self-healing test technology is a significant way to fix the broken tests during the change in object property, like name, Xpath, etc. 

**Choose Opkey for Robust Salesforce Testing**

Opkey is an ideal Salesforce testing solution and helps you get the most out of your Salesforce platform. Here are the top reasons that make Opkey a viable choice:-

- The test mining technology of Opkey helps understand the employee workflows by mining directly into the client’s Salesforce instances. Due to this, business process documentation gets optimized. Additionally, the suggestions of Opkey help fill in coverage gaps through autonomous test creation.

- The codeless testing platform empowers any employee to participate in the testing process without intensive knowledge of coding and programming. The automated test cases can be created and saved in the library of Opkey through drag and drop test builder.

- To support continuous development, Opkey offers integration plugins for renowned Application Lifecycle Management tools, such as JIRA, Bamboo, Jenkins, and TFS. Apart from this, Opkey provides testing for multiple OS, such as Windows, Mobile, Mainframe, and WPF. This enables organizations to test changes and deploy Salesforce enhancements faster.

- The self-healing technology of Opkey minimizes the burden of test script maintenance by up to 80 percent. Its AI-powered smart object recognition algorithm recognizes element changes across 150+ enterprise applications to capture script changes for Java, AJAX, APIs, and HTML after an update.

- As Opkey is a continuous test automation platform, it enables you to test the Salesforce environment continually. Due to this, the downtime of the application can be reduced to a large extent. Furthermore, the pre-built library enhances the test creation.

To learn more about Opkey, visit the website. You can also book a free demo!