What Is Live Chat for Website? (& Why Your Customers Need It)
Tags: livechat, livechatbot, livechatforwebsite, bestlivechat
Published: 2024-01-16 13:48:11

You have probably seen the little chat box that pops up when visiting websites and helps you to ask questions about a product. But, have you considered adding live chat to your own website? 

You may still wonder how to get that live chat on website, who will engage your visitors, or if you should add [live chat](https://chatmyer.com/) to your website. So, if you've ever pondered the value of that little chat box, this blog is your guide to understanding why live chat might be the missing piece in your website.

## Should You Install Live Chat on Your Website?
According to a study by Forester, website visitors who use live chat are 2.8x more likely to convert than those who don’t. [Live chat for website](https://chatmyer.com/
) is one of the best sales channels for any business, regardless of size or industry.

Because when hot prospects visit your website, a live chat allows them to engage and get a more personalized experience. It's not just about helping customers; it's about talking to visitors in real time, resolving their complaints right away, and turning curious visitors into happy customers.

People love fast communication, and live chat delivers that. It's a strong tool for making meaningful connections and making sure customers feel important. Adding live chat shows you care about making customers happy, going above what they expect, and making their time on your site smooth.

## 5 Benefits of Live Chat You Shouldn't Ignore
**Makes Customers Happier**
Live chat is a tried and tested tool for making customers happy. Solving queries right away and giving quick help makes customers pleased. People like how easy it is, leading to more happiness and loyalty.

**Helps Sell More**
Live chat is a magic tool for selling more. Talk to possible customers when they visit your site, helping them understand and buy. It'd be a 24/7 support system to turn visitors into loyal customers.

**Makes Support Better**
Being quick and smooth in helping customers is key. [Live chat for websites](https://chatmyer.com/) makes it easy, giving fast solutions and helping businesses handle questions better. It's a win for customers and businesses.

**Builds Trust**
Trust is super important in business. Live chat builds trust by giving fast help and clear communication. Knowing help is there builds trust, making customers feel good about your business.

**Builds Loyal Customers**
Use live chat to make friends with your customers. Personal talks make a strong bond. It's not just about buying and selling;[ live chat](https://chatmyer.com/) for websites is all about making lasting connections that keep customers coming back.

## Why Choose Chatmyer? #1 Live Chat for Your Website
Now, with an understanding of the pivotal role live chat plays, the next question is: From where to get the live chat software? As the #1 live chat solution for websites, Chatmyer distinguishes itself with a range of exceptional features that cater to the diverse needs of businesses.

- Real-Time Chat over WebSocket: Enjoy instant and seamless communication with customers, ensuring a personalized, real-time, and non-AI chat experience.
- Custom Branding on Popup: Tailor the live chat interface to match your brand, creating a cohesive and professional appearance on your website.
- Free of Cost: Benefit from Chatmyer's powerful features without incurring additional costs, making it a cost-effective solution for businesses of all sizes.
- Mobile App Accessibility: Stay connected with your customers on the go, providing support anytime and anywhere through Chatmyer's mobile app.
- Complaint Ticket Support: Ensure that no customer concern goes unaddressed with Chatmyer's efficient complaint ticketing system.
- Instant Local Notifications: Stay informed and responsive with instant notifications, keeping you on top of customer inquiries and messages.

To be very concise, the decision to install live chat on your website is not just a matter of choice; it's a strategic move towards enhancing customer satisfaction, boosting sales, and fostering long-term relationships. Chatmyer, as the leading [live chat for website](https://chatmyer.com/), goes beyond expectations, offering a suite of advanced features that make it the #1 choice for businesses to capture more leads. Ready to enhance your website and customer experience? Try [Chatmyer](https://chatmyer.com/)!