A process will need to be developed between WAST and health boards to outline expectations on call answering standards to avoid delays in referral.
Bydd angen datblygu proses rhwng Ymddiriedolaeth Gwasanaethau Ambiwlans Cymru a byrddau iechyd i amlinellu disgwyliadau ar safonau ateb galwadau er mwyn osgoi oedi wrth atgyfeirio.