Some experienced bias and unpleasantness while shopping, leading them to use self-checkout to reduce interactions with staff and other customers.
Roedd rhai yn dioddef rhagfarn ac annymunoldeb wrth siopa, gan beri iddynt ddefnyddio cyfleusterau talu hunanwasanaeth er mwyn rhyngweithio llai â'r staff a chwsmeriaid eraill.