2.14 You must ensure that you have processes and procedures in place to appropriately manage such concerns as referred to in 2.10 and resolve them in a timely manner.
2.14 Rhaid ichi sicrhau bod gennych chi brosesau a gweithdrefnau ar waith i reoli unrhyw bryderon y cyfeirir atynt yn 2.10 yn briodol a’u datrys yn brydlon.