This is the highest number of abandoned calls after 60 seconds since recording began, more than 4 times higher than the previous peak in July 2022.
Dyma’r nifer uchaf o alwadau a gafodd eu gadael ar ôl 60 eiliad ers dechrau cofnodi, dros 4 gwaith yn uwch na’r cyfnod brig blaenorol ym mis Gorffennaf 2022.