The Board were informed that the number of calls to the customer service desk had increased, particularly in August; this reflected the broader range of reasons for customer queries.
Cafodd y Bwrdd wybod bod nifer y galwadau i’r ddesg gwasanaeth cwsmeriaid wedi cynyddu, yn enwedig ym mis Awst; roedd hyn yn adlewyrchu’r ystod ehangach o resymau dros ymholiadau cwsmer.