The streamlined renewal process, in particular, was noted as having benefitted agents and landlords, with fewer renewal-related complaints compared to earlier evaluations.
Nodwyd bod y broses adnewyddu symlach, yn arbennig, wedi bod o fudd i asiantau a landlordiaid, gyda llai o gwynion yn ymwneud ag adnewyddu o gymharu â gwerthusiadau blaenorol.