Of these, over 78,150 (82.2%) calls were answered, the highest figure on record and an average of just over 2,500 calls per day.
O’r rhain, atebwyd dros 78,150 (82.2%) o’r galwadau, y ffigur uchaf ar gofnod a chyfartaledd o ychydig dros 2,500 o alwadau'r dydd.