The service, however, does rank in the median of the services for the number of issues per 1,000 Welsh speakers, and Welsh issues saw an increase of 577%, greater than that of overall issues.
O’r rhain, atebwyd dros 69,700 (87%) o’r galwadau gan y gwasanaeth 111, sef cyfartaledd o dros 2,200 o alwadau'r dydd.