Fiona was referred to the carers’ officer who helped Fiona to liaise with the ward sister and facilitated ongoing communications for her with hospital staff.
Cafodd Fiona ei hatgyfeirio i'r swyddog gofalwyr a helpodd Fiona i gysylltu â phrif nyrs y ward a hwyluso cyfathrebu parhaus iddi gyda staff yr ysbyty.