Follow-up call made 7-10 days later to check-in, advise further support options, answer any questions and offer the ability to call back at any time
Galwad ddilynol 7-10 diwrnod yn ddiweddarach i gael sgwrs arall, rhoi gwybod am gymorth pellach, ateb unrhyw gwestiynau ac egluro bod modd cysylltu'n ôl unrhyw bryd.