NHS bodies must be open and transparent about adverse outcomes which unexpectedly occur, and must offer an apology and work with the patient to investigate the problem.
Rhaid i adrannau achosion brys mawr ddarparu gwasanaethau dadebru, asesu a thrin salwch acíwt ac anafiadau i gleifion o bob oed, a rhaid i wasanaethau fod ar gael 24 awr y dydd yn ddi-dor.