This is also true for those who cannot physically type their own information into the service because they are disabled or lack confidence in using digital services.
Mae hyn hefyd yn berthnasol i’r rhai na allant yn gorfforol deipio eu gwybodaeth eu hunain i'r gwasanaeth am eu bod yn anabl neu am nad oes ganddynt hyder i ddefnyddio gwasanaethau digidol.