You need to be aware of the boundaries of your role, and not try to help with things that you may not be qualified on, such as legal, financial or health issues.
Mae angen i chi fod yn ymwybodol o ffiniau eich rôl, a pheidio â cheisio helpu gyda phethau nad ydych efallai'n gymwys i gynnig cymorth arnynt, megis materion cyfreithiol, ariannol neu iechyd.