This looks at how stay calm and listen as well as talk, why it’s helpful to see things from a different point of view and what to do to stop a discussion from turning into an argument.
Mae hyn yn edrych ar sut i aros yn ddigynnwrf a gwrando yn ogystal â siarad, pam mae’n ddefnyddiol gweld pethau o safbwynt gwahanol a beth i’w wneud i atal trafodaeth rhag troi’n ddadl.