To lead a significant programme of change and transformation which will seek to rationalise and/ or automate transactional processes which can lead to improvements in cost and quality of services.
Arwain rhaglen arwyddocaol o newid a thrawsnewid fydd yn ceisio rhesymoli a/neu awtomeiddio prosesau trafodiadol all arwain at welliannau yng nghost ac ansawdd gwasanaethau.