Being wrongly advised by a person who should have known better, such as a benefit officer, the Citizens Advice Bureau, a social worker or Department of Work and Pensions (DWP) staff;
Cael cyngor anghywir gan rywun a ddylai wybod yn well, fel swyddog budd-daliadau, y Ganolfan Cyngor ar Bopeth, gweithiwr cymdeithasol neu staff yr Adran Gwaith a Phensiynau (DWP);