Before starting to engage with the public, consider who can speak Welsh in your department, and who would be able to deal with calls on your behalf should a Welsh speaker ring your department.
Cyn cychwyn delio â’r cyhoedd, ystyriwch pwy yn eich adran sy’n medru’r Gymraeg, a phwy fyddai’n gallu delio â galwadau eich adran pe na bai siaradwr Cymraeg ar gael yn eich adran.