Review current entry points and develop consistent approach and develop road map for customer contact – particular focus on Cllr enquiry process.
Adolygu'r pwyntiau mynediad presennol a datblygu dull cyson o weithredu a datblygu map ffordd ar gyfer cyswllt â chwsmeriaid – ffocws penodol ar broses ymholiadau Cynghorwyr.