Simply explaining to staff why something they’ve said is inappropriate is often an effective way to make them think about it and to change their behaviour.
Mae mynd ati’n syml i egluro wrth staff pam fod rhywbeth y maent wedi’i ddweud yn amhriodol yn aml yn ffordd effeithiol o wneud iddynt feddwl amdano a newid eu hymddygiad.