Enforcement cases complainants are notified in writing of the outcome of the ‘Investigation Phase’ within 12 weeks (84 days) of receipt.
TARGED GWASANAETH 2: O ran achosion gorfodi, hysbysir achwynwyr yn ysgrifenedig am ganlyniad y 'Cam Ymchwilio' o fewn 12 wythnos (84 diwrnod) ar ôl i'r gŵyn gael ei derbyn - Targed 80%