If, having done that, you are still dissatisfied with the team’s handling of your enquiry; you may submit a complaint using the Council’s corporate procedure which is set out in two stages.
Os ydych yn dal yn anfodlon â'r ffordd y mae'r tîm wedi ymdrin â'ch ymholiad ar ôl gwneud hynny, gallwch gyflwyno cwyn gan ddefnyddio gweithdrefn gorfforaethol y Cyngor a nodir mewn dau gam.