Almost 90% of services were able to name a service owner, but this role was almost always a department or function-level role, rather than a service level one.
Roedd bron i 90% o wasanaethau yn gallu enwi perchennog gwasanaeth, ond roedd y rôl hon bron bob amser yn rôl ar lefel adran neu swyddogaeth, yn hytrach na lefel gwasanaeth un.