But there are also constraints, new user needs, the ‘messy reality’ of day-to-day ways of working and existing systems and processes, barriers and drawbacks to understand.
Ond mae yna gyfyngiadau hefyd, anghenion defnyddwyr newydd, 'realiti anniben' ffyrdd o weithio o ddydd i ddydd a systemau a phrosesau presennol, rhwystrau, ac anfanteision i'w deall.