She described the frustration of needing help just to book a GP appointment or renew a bus pass online, barriers that too often force people into dependence.
Disgrifiodd y rhwystredigaeth o orfod gofyn am gymorth i archebu apwyntiad gyda’r meddyg teulu neu adnewyddu tocyn bws ar-lein, rhwystrau sy’n gorfodi pobl yn rhy aml i ddibynnu ar eraill.