Through our review we’ve learned that many teams are aware of the service standards, but examples of where the standards have been used are limited.
Trwy ein hadolygiad, rydym wedi dysgu bod llawer o dimau’n ymwybodol o’r safonau gwasanaeth, ond mae enghreifftiau o ble y’u defnyddiwyd ar-lein yn gyfyngedig.