It’s clear that there is a real appetite to understand these ways of working, to think differently about service design and delivery, and to make the most of digital.
Mae’n amlwg bod awydd cryf i ddeall y ffyrdd hyn o weithio, meddwl am ddylunio a darparu gwasanaethau mewn ffordd wahanol, a manteisio i’r eithaf ar dechnoleg ddigidol.