They thought it would be easier to read a digital record compared to handwritten notes, and not having to repeat their story at each appointment would have clear benefits.
Roedden nhw'n meddwl y byddai'n haws darllen cofnod digidol o'i gymharu â nodiadau wedi'u hysgrifennu â llaw, a byddai peidio â gorfod ailadrodd eu stori ym mhob apwyntiad yn fanteisiol iawn.