identify a service owner – this might be a senior leader within an organisation who is responsible for managing the end-to-end service including several products and channels
amlygu perchennog gwasanaeth – fe allai hwn fod yn uwch arweinydd mewn sefydliad sy’n gyfrifol am reoli’r gwasanaeth o’r dechrau i’r diwedd, gan gynnwys sawl cynnyrch a sianel