These provide reassurance to residents by confirming that (i) their request has been logged, and (ii) has moved onto the relevant team.
Mae’r rhain yn rhoi sicrwydd i breswylwyr trwy gadarnhau (i) bod eu cais wedi cael ei gofnodi, a (ii) bod eu cais wedi cael ei drosglwyddo i’r tîm perthnasol.