COVID-19 has accelerated service transformation in some areas but has also meant that work focussing on long-term strategic goals has not been a priority.
Mae COVID-19 wedi cyflymu’r broses o drawsnewid gwasanaethau mewn rhai meysydd, ond mae hefyd wedi golygu na roddwyd blaenoriaeth i waith sy’n canolbwyntio mwy ar nodau strategol hirdymor.