Only around 50% of services the DLR surveyed said that they tracked metrics, and fewer than one-third tracked anything more than user satisfaction and usage statistics.
Dim ond tua 50% o’r gwasanaethau a arolygwyd gan y DLR a ddywedodd eu bod yn olrhain metrigau, ac roedd llai nag un rhan o dair yn olrhain unrhyw beth mwy nag ystadegau boddhad defnyddwyr a defnydd.