This is so we can observe, shadow and interview all our users in a real-life hospital setting – from their first step, all the way through to them completing the task they set out to do.
Mae hyn fel y gallwn arsylwi, dilyn a chyfweld â’n holl ddefnyddwyr o fewn lleoliad ysbyty go iawn – o’u cam cyntaf, yr holl ffordd drwodd i gwblhau’r dasg yr aethant ati i’w gwneud.