Whilst we can definitely firm up our processes to ensure consistency in our outputs, we want to maintain the qualitative, conversational nature of assessing how a service can meet the standard.
Er y gallwn wneud rhagor o waith ar ein prosesau i sicrhau bod ein canlyniadau’n gyson, rydym am gynnal natur ansoddol, sgyrsiol i sut i fynd ati i asesu sut y gall gwasanaeth fodloni'r safon.