​We expect customers to raise their complaint within six months (under Corporate Policy) or 12 months (under Social Services Policy) of becoming aware of the problem.
Disgwyliwn i gwsmeriaid gyflwyno eu cwyn o fewn 6 mis (o dan y Polisi Corfforaethol) neu 12 mis (o dan y Polisi Gwasanaethau Cymdeithasol) i ddod yn ymwybodol o'r broblem.