If you do not agree with our response after we have investigated your complaint you can come back to us to request an independent formal investigation, called a Stage 2 Investigation.
Os nad ydych yn cytuno â'n hymateb ar ôl i ni ymchwilio i'ch cwyn, gallwch ddod yn ôl atom i ofyn am ymchwiliad ffurfiol annibynnol, o'r enw Ymchwiliad Cam 2.