techiaith/legislation-gov-uk_en-cy huggingface dataset:
The complaints procedure must be appropriate to the needs of residents.
Rhaid i'r weithdrefn gwynion fod yn briodol i anghenion preswylwyr.
representatives of residents; and
cynrychiolwyr y preswylwyr; ac
any authority which has arranged for the accommodation of a resident at the residential family centre.
unrhyw awdurdod lleol sydd wedi trefnu bod preswylydd yn cael ei letya yn y ganolfan breswyl i deuluoedd.
The registered person must ensure that the staff employed at the residential family centre are informed about, given a copy of and appropriately trained in the operation of the complaints procedure.
Rhaid i'r person cofrestredig sicrhau bod y staff sy'n cael eu cyflogi i weithio yn y ganolfan breswyl i deuluoedd yn cael eu hysbysu o'r weithdrefn gwynion, cael copi ohoni a'u hyfforddi'n briodol ynghylch gweithredu'r weithdrefn gwynion.
The approval of the National Assembly under (8) will only be given where the complaints procedure includes provision for the formal consideration to be undertaken by a person who is independent of the management of the residential family centre.
Ni roddir cymeradwyaeth y Cynulliad Cenedlaethol o dan (8) ond pan fo'r weithdrefn gwynion yn cynnwys darpariaeth i'r ystyriaeth ffurfiol gael ei gwneud gan berson sy'n annibynnol ar reolaeth y ganolfan breswyl i deuluoedd.
20A. - (1) The complaints procedure prepared under regulation 20 must be operated in accordance with the principle that the welfare of the resident is safeguarded and promoted and account must be taken of the ascertainable wishes and feelings of the resident.
20A. - (1) Rhaid i'r weithdrefn gwynion a lunnir o dan reoliad 20 gael ei gweithredu yn unol â'r egwyddor bod lles y preswylydd yn cael ei ddiogelu a'i hybu a rhaid ystyried dymuniadau a theimladau canfyddadwy'r preswylydd.
When a complaint is made, the registered person must advise the complainant of their right to at any time complain to the National Assembly or, where relevant, to the authority which has arranged for the accommodation of the resident at the residential family centre.
Pan fo cwyn yn cael ei gwneud, rhaid i'r person cofrestredig hysbysu'r achwynydd o'i hawl i gwyno i'r Cynulliad Cenedlaethol ar unrhyw bryd neu, pan fo'n berthnasol, i'r awdurdod sydd wedi trefnu i letya'r preswylydd yn y ganolfan breswyl i deuluoedd.
20B. - (1) Complaints that are dealt with locally must be resolved by the registered person as soon as reasonably practicable and in any event within 14 days.
20B. - (1) Rhaid i gwynion sy'n cael eu trin yn lleol gael eu datrys gan y person cofrestredig cyn gynted ag y bo'n rhesymol ymarferol a sut bynnag o fewn 14 o ddiwrnodau.
The registered person must, at the request of the National Assembly or any authority which has arranged for the accommodation of a resident at the residential family centre, confirm the local resolution of a complaint.
Rhaid i'r person cofrestredig, ar gais y Cynulliad Cenedlaethol neu unrhyw awdurdod sydd wedi trefnu llety i breswylydd mewn canolfan breswyl i deuluoedd, gadarnhau'r datrysiad lleol i gwyn.
20C. - (1) Complaints that are dealt with by way of formal consideration must be resolved as soon as reasonably practicable and in any event within 35 days of the request for formal consideration.
20C. - (1) Rhaid i gwynion sy'n cael eu trin drwy gyfrwng ystyriaeth ffurfiol gael eu datrys cyn gynted ag y bo'n rhesymol ymarferol a sut bynnag o fewn 35 o ddiwrnodau i'r cais am ystyriaeth ffurfiol.
The registered person must send a copy of the written response to a complaint to the appropriate office of the National Assembly and any authority which has arranged for the accommodation of a resident at the residential family centre.
Rhaid i'r person cofrestredig anfon copi o'r ymateb ysgrifenedig i gwyn i swyddfa briodol y Cynulliad Cenedlaethol ac at unrhyw awdurdod sydd wedi trefnu llety i breswylydd yn y cartref preswyl i deuluoedd.
If the complainant is a child the registered person must appoint an independent person who shall take part in any consideration of the representations by the registered person.
Os plentyn yw'r achwynydd, rhaid i'r person cofrestredig benodi person annibynnol a fydd yn cymryd rhan mewn unrhyw ystyriaeth o'r gwyn gan y person cofrestredig. "
The registered person must resume consideration of any complaint where the concurrent consideration is discontinued or completed and the complainant requests that the complaint be considered under these Regulations. ."
Rhaid i'r person cofrestredig ailddechrau ystyried unrhyw gwyn pan beidir â pharhau â'r ystyriaeth gydamserol neu pan fydd wedi'i chwblhau a phan fo'r achwynydd yn gwneud cais i'r gwyn gael ei hystyried o dan y Rheoliadau hyn.".
Amendment of the Nurses Agencies (Wales) Regulations 2003
Diwygio Rheoliadau Asiantaethau Nyrsys (Cymru) 2003
7. The Nurses Agencies (Wales) Regulations 2003 (9) are amended as follows -
7. Diwygir Rheoliadau Asiantaethau Nyrsys (Cymru) 2003 (9) fel a ganlyn -
Substitute regulation 19 (Review of quality of service provision) with -
Yn lle rheoliad 19 (darpariaeth adolygu ansawdd y gofal) rhodder -
19. - (1) The registered person must make suitable arrangements to establish and maintain a system for monitoring, reviewing and improving the quality of care given to service users.
19. - (1) Rhaid i'r person cofrestredig wneud trefniadau addas i sefydlu a chynnal system ar gyfer monitro, adolygu a gwella ansawdd y gofal sy'n cael ei roi i'r defnyddwyr gwasanaeth.
any local authority or NHS trust which has arranged for the provision of service to a service user; and
unrhyw awdurdod lleol neu ymddiriedolaeth GIG sydd wedi trefnu i ddarparu gwasanaeth i ddefnyddiwr gwasanaeth; a
staff employed by the agency, on the quality of care provided, as part of any review undertaken.
y staff sy'n cael eu cyflogi gan yr asiantaeth, ar ansawdd y gofal sy'n cael ei ddarparu, fel rhan o unrhyw adolygiad a gynhelir.
any local authority or NHS trust which has arranged for the provision of service to a service user;
unrhyw awdurdod lleol neu ymddiriedolaeth GIG sydd wedi trefnu i ddarparu gwasanaeth i ddefnyddiwr gwasanaeth;
19A. - (1) The National Assembly can at any time request the registered person to undertake an assessment of the service provided to service users by the agency.
19A. - (1) Caiff y Cynulliad Cenedlaethol ofyn ar unrhyw bryd i'r person cofrestredig i gynnal asesiad o'r gwasanaeth sy'n cael ei ddarparu i'r defnyddwyr gwasanaeth gan yr asiantaeth.
19B. - (1) The National Assembly can at any time notify the registered person of the action that in the National Assembly's view the registered person must take to ensure compliance with the Act and any regulations made under it.
19B. - (1) Caiff y Cynulliad Cenedlaethol ar unrhyw bryd hysbysu'r person cofrestredig am y camau y mae'n rhaid i'r person cofrestredig ym marn y Cynulliad Cenedlaethol eu cymryd i sicrhau cydymffurfedd â'r Ddeddf ac ag unrhyw reoliadau a wneir odani.
The National Assembly can specify the timescale within which the registered person must take the action required under paragraph (1).
Caiff y Cynulliad Cenedlaethol bennu'r amserlen erbyn pryd y mae'n rhaid i'r person cofrestredig gymryd y camau sy'n ofynnol o dan (1).
Substitute regulation 18 (Complaints) with -
Yn lle rheoliad 18 (Cwynion) rhodder -
18. - (1) The registered person must prepare and follow a written procedure ("the complaints procedure") for considering complaints made to the registered person by a service user or person acting on the service user's behalf.
18. - (1) Rhaid i'r person cofrestredig lunio a dilyn gweithdrefn ysgrifenedig ("y weithdrefn gwyno") er mwyn ystyried cwynion a wneir iddo gan ddefnyddiwr gwasanaeth neu berson sy'n gweithredu ar ran y defnyddiwr gwasanaeth.
any authority or health body which has arranged for the provision of service to a service user.
unrhyw awdurdod neu gorff iechyd sydd wedi trefnu i ddarparu gwasanaeth i ddefnyddiwr gwasanaeth.
The registered person must ensure that the staff employed by the agency are informed about, given a copy of and appropriately trained in the operation of the complaints procedure.
Rhaid i'r person cofrestredig sicrhau bod y staff sy'n cael eu cyflogi gan yr asiantaeth yn cael eu hysbysu o'r weithdrefn gwyno, yn cael copi ohoni a'u hyfforddi'n briodol ynghylch gweithredu'r weithdrefn gwyno.
18A. - (1) The complaints procedure prepared under regulation 18 must be operated in accordance with the principle that the welfare of the service user is safeguarded and promoted and account must be taken of the ascertainable wishes and feelings of the service user.
18A. - (1) Rhaid i'r weithdrefn gwyno a lunnir o dan reoliad 18 gael ei gweithredu yn unol â'r egwyddor bod lles y defnyddiwr gwasanaeth yn cael ei ddiogelu a'i hybu a rhaid ystyried dymuniadau a theimladau canfyddadwy'r defnyddwyr gwasanaeth.
The registered person must inform the complainant of the availability of any advocacy services which the registered person believes may be of assistance to the complainant.
Rhaid i'r person cofrestredig roi gwybod i'r achwynydd am argaeledd unrhyw wasanaethau eiriolaeth y mae'r person cofrestredig yn credu y gallant fod o gymorth i'r achwynydd.
18B. - (1) Complaints that are dealt with locally must be resolved by the registered person as soon as reasonably practicable and in any event within 14 days.
18B. - (1) Rhaid i gwynion sy'n cael eu trin yn lleol gael eu datrys gan y person cofrestredig cyn gynted ag y bo'n rhesymol ymarferol a sut bynnag o fewn 14 o ddiwrnodau.
The registered person must, at the request of the National Assembly or any local authority or health body which has arranged for the provision of services to the service user by the agency, confirm the local resolution of a complaint.
Rhaid i'r person cofrestredig, ar gais y Cynulliad Cenedlaethol neu unrhyw awdurdod lleol neu gorff iechyd sydd wedi trefnu darparu gwasanaethau i ddefnyddiwr gwasanaeth gan yr asiantaeth, gadarnhau'r datrysiad lleol i gwyn.
The registered person must send a copy of a written response to a complaint to the appropriate office of the National Assembly and any local authority or health body which has arranged for the provision of services to the service user by the agency.
Rhaid i'r person cofrestredig anfon copi o'r ymateb ysgrifenedig i gwyn i swyddfa briodol y Cynulliad Cenedlaethol ac at unrhyw awdurdod lleol neu gorff iechyd sydd wedi trefnu i ddarparu gwasanaethau i'r defnyddiwr gwasanaeth gan yr asiantaeth.
Where the complainant is a child, the registered person must appoint an independent person who shall take part in any consideration of the complaint by the registered person.
Os plentyn yw'r achwynydd, rhaid i'r person cofrestredig benodi person annibynnol a fydd yn cymryd rhan mewn unrhyw ystyriaeth o'r gwyn gan y person cofrestredig.
about which the registered person has been notified that there are current investigations in contemplation of proceedings under section 59 of the Care Standards Act 2000, the registered person must consider, in consultation with the complainant and any other person or body which they consider appropriate to consult, how the complaint should be handled. Such complaints shall be referred to for the purposes of this regulation as "complaints subject to concurrent consideration."
yr hysbyswyd y person cofrestredig amdano bod ymchwiliadau cyfredol wrth ystyried achos o dan adran 59 o Ddeddf Safonau Gofal 2000, rhaid i'r person cofrestredig ystyried, wrth ymgynghori â'r achwynydd ac unrhyw berson arall neu gorff arall y mae'n briodol yn ei farn ef ymgynghori ag ef, sut y dylid ymdrin â'r gwyn. Rhaid cyfeirio at y cyfryw gwynion at ddibenion y rheoliad hwn fel "cwynion sy'n ddarostyngedig i ystyriaeth gydamserol.
Amendment of the Adult Placement Schemes (Wales) Regulations 2004
Diwygio Rheoliadau Cynlluniau Lleoli Oedolion (Cymru) 2004
8. The Adult Placement Schemes (Wales) Regulations 2004 (10) are amended as follows -
8. Diwygir Rheoliadau Cynlluniau Lleoli Oedolion (Cymru) 2004 (10) fel a ganlyn -
Substitute regulation 22 (Review of quality of scheme's operation) with -
Yn lle rheoliad 22 (Adolygu ansawdd gweithrediad y cynllun) rhodder -
22. - (1) The registered person must make suitable arrangements to establish and maintain a system for monitoring, reviewing and improving the quality of care given to each adult placed under the adult placement scheme.
22. - (1) Rhaid i'r person cofrestredig wneud trefniadau addas i sefydlu a chynnal system ar gyfer monitro, adolygu a gwella ansawdd y gofal sy'n cael ei roi i bob oedolyn sydd wedi'i leoli o dan y cynllun lleoli oedolion.
representatives of relevant adults;
cynrychiolwyr yr oedolion perthnasol;
adult placement carers; and
gofalwyr lleoliad oedolion; a
staff employed by the scheme,
y staff sy'n cael eu cyflogi gan y cynllun,
relevant adults;
oedolion perthnasol;
representatives of relevant adults;
cynrychiolwyr oedolion perthnasol;
adult placement carers;
gofalwyr lleoliad oedolion;
staff employed by the scheme; and
staff sy'n cael eu cyflogi gan y cynllun; ac
22A. - (1) The National Assembly can at any time request the registered person to undertake an assessment of the quality of the operation of the scheme including the quality of the accommodation and care provided to relevant adults by the scheme.
22A. - (1) Caiff y Cynulliad Cenedlaethol ofyn ar unrhyw bryd i'r person cofrestredig gynnal asesiad o ansawdd gweithredu'r cynllun gan gynnwys ansawdd y llety a'r gofal sy'n cael eu darparu i oedolion perthnasol drwy'r cynllun.
22B. - (1) The National Assembly can at any time notify the registered person of the action that in the National Assembly's view the registered person must take to ensure compliance with the Act and any regulations made under it.
22B. - (1) Caiff y Cynulliad Cenedlaethol ar unrhyw bryd hysbysu'r person cofrestredig am y camau y mae'n rhaid i'r person cofrestredig ym marn y Cynulliad Cenedlaethol eu cymryd i sicrhau cydymffurfedd â'r Ddeddf ac ag unrhyw reoliadau a wneir odani.
21. - (1) The registered person must prepare and follow a written procedure ("the complaints procedure") for considering complaints made to the registered person by a relevant adult or person acting on the relevant adult's behalf or an adult placement carer.
21. - (1) Rhaid i'r person cofrestredig lunio a dilyn gweithdrefn ysgrifenedig ("y weithdrefn gwyno") ar gyfer ystyried cwynion a wneir iddo gan oedolyn perthnasol neu berson sy'n gweithredu ar ran oedolyn perthnasol neu ofalwr lleoliad oedolion.
The complaints procedure must be appropriate to the needs of relevant adults.
Rhaid i'r drefn gwyno fod yn briodol i anghenion oedolion perthnasol.
The complaints procedure must include provision for the consideration of complaints made about the registered person.
Rhaid i'r drefn gwyno gynnwys darpariaeth ar gyfer ystyried cwynion a wneir am y person cofrestredig.
The registered person must ensure that the following persons are aware of the existence of the complaints procedure and take all reasonable steps to give a copy of the complaints procedure in an appropriate format or such format as may be requested to -
Rhaid i'r person cofrestredig sicrhau bod y personau canlynol yn ymwybodol o fodolaeth y drefn gwyno a chymryd camau rhesymol i roi copi o'r drefn gwyno iddynt ar fformat priodol neu ar unrhyw fformat y gofynnir amdano -
representatives of relevant adults; and
cynrychiolwyr yr oedolion perthnasol; ac
any local authority which has arranged for the placement of an adult with an adult placement carer.
unrhyw awdurdod lleol sydd wedi trefnu i leoli oedolyn gyda gofalwr lleoliad oedolion.
The registered person must ensure that the adult placement carers and the staff employed for the purposes of the scheme are informed about, given a copy of and appropriately trained in the operation of the complaints procedure.
Rhaid i'r person cofrestredig sicrhau bod y gofalwyr lleoliad oedolion a'r staff sy'n cael eu cyflogi at ddibenion y cynllyn yn cael eu hysbysu o'r drefn gwyno, yn cael copi ohoni a'u hyfforddi'n briodol ynghylch gweithredu'r drefn gwyno.
The complaints procedure must include -
Rhaid i'r drefn gwyno gynnwys -
The complaints procedure must include provision for the local resolution of complaints at an early stage where appropriate.
Rhaid i'r drefn gwyno gynnwys darpariaeth ar gyfer datrys cwynion yn lleol ac yn gynnar, pan fo'n briodol.
Where the complaints procedure includes provision for a formal consideration, this provision must be approved by the National Assembly.
Os yw'r drefn gwyno yn cynnwys darpariaeth ar gyfer ystyriaeth ffurfiol, rhaid i'r ddarpariaeth hon gael ei chymeradwyo gan y Cynulliad Cenedlaethol.
The approval of the National Assembly under (8) will only be given where the complaints procedure includes provision for the formal consideration to be undertaken by a person who is independent of the management of the scheme.
Ni roddir cymeradwyaeth y Cynulliad Cenedlaethol o dan (8) ond pan fo'r drefn gwyno yn cynnwys darpariaeth i'r ystyriaeth ffurfiol gael ei gwneud gan berson sy'n annibynnol ar reolaeth y cynllun.
21A. - (1) The complaints procedure prepared under regulation 21 must be operated in accordance with the principle that the welfare of the relevant adult is safeguarded and promoted and account must be taken of the ascertainable wishes and feelings of the relevant adult.
21A. - (1) Rhaid i'r drefn gwyno a lunnir o dan reoliad 21 gael ei gweithredu yn unol â'r egwyddor bod lles yr oedolyn perthnasol yn cael ei ddiogelu a'i hybu a rhaid ystyried dymuniadau a theimladau canfyddadwy'r oedolion perthnasol.
When a complaint is made, the registered person must advise the complainant of their right to at any time complain to the National Assembly or, where relevant, to the local authority which has arranged for the placement of an adult with an adult placement carer.
Pan fo cwyn yn cael ei gwneud, rhaid i'r person cofrestredig hysbysu'r achwynydd o'i hawl i gwyno i'r Cynulliad Cenedlaethol ar unrhyw bryd neu, pan fo'n berthnasol, i'r awdurdod lleol sydd wedi trefnu i leoli oedolyn gyda gofalwr lleoliad oedolion.
The registered person must inform the complainant of the availability of any advocacy services which the registered person believes may be of assistance to the complainant.
Rhaid i'r person cofrestredig roi gwybod i'r achwynydd am argaeledd unrhyw wasanaethau eiriolaeth y mae'r person cofrestredig yn credu y gallant fod o gymorth i'r achwynydd
21B. - (1) Complaints that are dealt with locally must be resolved by the registered person as soon as reasonably practicable and in any event within 14 days.
21B. - (1) Rhaid i gwynion sy'n cael eu trin yn lleol gael eu datrys gan y person cofrestredig cyn gynted ag y bo'n rhesymol ymarferol a sut bynnag o fewn 14 o ddiwrnodau gwaith.
The registered person must, at the request of the National Assembly or any local authority who has arranged for the placement of an adult with an adult placement carer, confirm the local resolution of a complaint.
Rhaid i'r person cofrestredig, ar gais y Cynulliad Cenedlaethol neu unrhyw awdurdod lleol sydd wedi trefnu llety i oedolyn gyda gofalwr lleoliad oedolyn, gadarnhau'r datrysiad lleol i gwyn.
The registered person must send a copy of a written response to a complaint to the appropriate office of the National Assembly and any local authority which has arranged for the placement of an adult with an adult placement carer.
Rhaid i'r person cofrestredig anfon copi o'r ymateb ysgrifenedig i gwyn i swyddfa briodol y Cynulliad Cenedlaethol ac at unrhyw awdurdod lleol sydd wedi trefnu lleoli oedolyn gyda gofalwr lleoliad oedolyn.
Amendment of the Domiciliary Care Agencies (Wales) Regulations 2004
Diwygio Rheoliadau Asiantaethau Gofal Cartref (Cymru) 2004
9. The Domiciliary Care Agencies (Wales) Regulations 2004 (11) are amended as follows -
9. Diwygir Rheoliadau Asiantaethau Gofal Cartref (Cymru) 2004 (11) fel a ganlyn -
Substitute regulation 23 (Review of quality of service provision) with -
Yn lle rheoliad 23 (Adolygu darpariaeth ansawdd y gwasanaeth) rhodder -
23. - (1) The registered person must make suitable arrangements to establish and maintain a system for monitoring, reviewing and improving the quality of care given to service users.
23. - (1) Rhaid i'r person cofrestredig wneud trefniadau addas i sefydlu a chynnal system ar gyfer monitro, adolygu a gwella ansawdd y gofal sy'n cael ei roi i'r defnyddwyr gwasanaeth.
any local authority which has arranged for the provision of care to a service user; and
unrhyw awdurdod lleol sydd wedi trefnu bod gofal yn cael ei ddarparu i ddefnyddiwr gwasanaeth; a
staff employed by the agency,
y staff sy'n cael eu cyflogi gan yr asiantaeth,
representatives of service users;
cynrychiolwyr y defnyddwyr gwasanaeth;
any local authority which has arranged for the provision of care to a service user;
unrhyw awdurdod lleol sydd wedi trefnu bod gofal yn cael ei ddarparu i ddefnyddiwr gwasanaeth;
23A. - (1) The National Assembly can at any time request the registered person to undertake an assessment of the service provided to service users by the agency.
23A. - (1) Caiff y Cynulliad Cenedlaethol ofyn ar unrhyw bryd i'r person cofrestredig i gynnal asesiad o'r gwasanaeth sy'n cael ei ddarparu i'r defnyddwyr gwasanaeth gan yr asiantaeth.
The National Assembly can specify the timescale within which the registered person must take the action required under paragraph (1).
Caiff y Cynulliad Cenedlaethol bennu'r amserlen erbyn pryd mae'n rhaid i'r person cofrestredig gymryd y camau sy'n ofynnol o dan (1).
21. - (1) The registered person must prepare and follow a written procedure ("the complaints procedure") for considering complaints made to the registered person by a service user or person acting on the service user's behalf.
21. - (1) Rhaid i'r person cofrestredig lunio a dilyn gweithdrefn ysgrifenedig ("y weithdrefn gwyno") er mwyn ystyried cwynion a wneir iddo gan ddefnyddiwr gwasanaeth neu berson sy'n gweithredu ar ran y defnyddiwr gwasanaeth.
any authority which has arranged for the provision of care to a service user.
unrhyw awdurdod lleol sydd wedi trefnu bod gofal yn cael ei ddarparu i ddefnyddiwr gwasanaeth.
The registered person must ensure that the staff employed by the agency are informed about, given a copy of and appropriately trained in the operation of the complaints procedure.
Rhaid i'r person cofrestredig sicrhau bod y staff sy'n cael eu cyflogi gan yr asiantaeth yn cael eu hysbysu o'r drefn gwyno a chael copi ohoni a'u hyfforddi'n briodol ynghylch gweithredu'r weithdrefn gwyno.
21A. - (1) The complaints procedure prepared under regulation 21 must be operated in accordance with the principle that the welfare of the service user is safeguarded and promoted and account must be taken of the ascertainable wishes and feelings of the service user.
21A. - (1) Rhaid i'r weithdrefn gwyno a lunnir yn unol â rheoliad 21 gael ei gweithredu yn unol â'r egwyddor bod lles y defnyddiwr gwasanaeth yn cael ei ddiogelu a'i hybu a rhaid ystyried dymuniadau a theimladau canfyddadwy'r defnyddiwr gwasanaeth.
21B. - (1) Complaints that are dealt with locally must be resolved by the registered person as soon as reasonably practicable and in any event within 14 days.
21B. - (1) Rhaid i gwynion sy'n cael eu trin yn lleol gael eu datrys gan y person cofrestredig cyn gynted ag y bo'n rhesymol ymarferol a sut bynnag o fewn 14 o ddiwrnodau.
The registered person must, at the request of the National Assembly or any local authority or health body which has arranged for the provision of services to the service user, confirm the local resolution of a complaint.
Rhaid i'r person cofrestredig, ar gais y Cynulliad Cenedlaethol neu unrhyw awdurdod lleol neu gorff iechyd sydd wedi trefnu darparu'r gwasanaethau i'r defnyddiwr gwasanaeth, gadarnhau'r datrysiad lleol i gwyn.
The registered person must send a copy of a written response to a complaint to the appropriate office of the National Assembly and any local authority or health body which has arranged for the provision of services to the service user by the agency.
Rhaid i'r person cofrestredig anfon copi o'r ymateb ysgrifenedig i gwyn i swyddfa briodol y Cynulliad Cenedlaethol ac at unrhyw awdurdod lleol neu gorff iechyd sydd wedi trefnu darparu'r gwasanaethau i'r defnyddiwr gwasanaeth gan yr asiantaeth.