English: Of course, some of the standards weren't operational until November of last year, so the period is quite brief. I think one comment I would make is that perhaps the preparatory work within the health institutions wasn't quite as good as it should have been. A number of them found themselves in a situation where they were aware of their situation, but there wasn't much sign that a great deal of work had been done before the day standards were to be implemented. And it's interesting; although you say that we've been in a period where COVID has had an impact - because there are a number of standards that wouldn't be operational within a period of public health crisis, and we would be eager not to add to the burden on the health authorities - the standards, or the majority of standards, have applied throughout the period. And we have now recommenced the regulatory process. One thing that is clear now is that the number of complaints that we receive, in terms of the health service, is increasing, and that perhaps is a reflection of where exactly they are. There are some in stronger positions than others. But I have had meetings with virtually all of the organisations now, and what I would say is that there's a great deal for them still to do. Another point that I would seek to make too is that workforce planning is centrally important in terms of how these institutions respond to standards. And it was also a cause for concern that so few of them had any understanding of the linguistic skills of their workforce. That situation varied from one area to another, but generally speaking the situation was a cause of concern. I think it is now time for the health service in general to understand that it's not rights in terms of the language that's important here, but that we realise and understand that the ability to provide services through the medium of Welsh is central to the quality of care for many patients, be they people living with dementia or very young children who only speak one language. I do think by now, with all of the reports that have been published over the years, we should be seeing more action and less talk.
Welsh: Wrth gwrs, doedd rhai o'r safonau ddim yn weithredol tan Tachwedd y llynedd, felly mae'r cyfnod yn eithaf buan. Dwi'n meddwl mai un sylw y buaswn i'n ei wneud ydy hwyrach bod y gwaith paratoi o fewn y sefydliadau iechyd ddim cystal â beth dylai o fod. Felly, roedd yna nifer fawr ohonyn nhw wedi dod i sefyllfa lle roedden nhw'n ymwybodol, hwyrach, o'u sefyllfa, ond doedd yna ddim llawer o ôl bod yna waith wedi cael ei wneud cyn y diwrnod y daeth y safonau yn weithredol. Ac yn ddiddorol, er, fel rwyt ti'n ei ddweud, ein bod ni wedi bod o fewn cyfnod lle mae COVID wedi effeithio - achos mae yna nifer o safonau sydd ddim yn weithredol o fewn cyfnod o argyfwng iechyd cyhoeddus, ac mi oeddwn i yn awyddus ein bod ni ddim yn ychwanegu at y baich o ran yr awdurdodau iechyd - mae'r safonau wedi bod yn weithredol, mwyafrif y safonau wedi bod yn weithredol, ar hyd y cyfnod. Ac rydyn ni wedi ailgydio erbyn hyn yn y broses reoleiddio. Un peth sy'n glir erbyn hyn ydy bod nifer y cwynion rydyn ni'n eu derbyn, o ran y gwasanaeth iechyd, yn cynyddu, ac mae hynny hwyrach yn adlewyrchiad o lle yn union y maen nhw arni. Mae yna rai mewn sefyllfa well nag eraill. Ond dwi wedi cynnal cyfarfodydd efo bron pob un o'r sefydliadau erbyn hyn, ac yn amlwg beth fuaswn i'n ei ddweud ydy bod yna lawer o ffordd iddyn nhw fynd. Un pwynt arall y buaswn i'n ceisio ei wneud hefyd ydy bod cynllunio'r gweithlu yn ganolog o ran y ffordd y bydd y sefydliadau yn ymateb i'r safonau yn y pen draw. Ac mi roedd hi hefyd yn destun pryder bod cyn lleied ohonyn nhw efo unrhyw ddealltwriaeth o ran natur ieithyddol eu gweithlu. Mi oedd y sefyllfa yna yn well mewn rhai mannau nag eraill, ond yn gyffredinol mi oedd y sefyllfa yn destun pryder. A dwi'n meddwl erbyn hyn ei bod hi'n amser i'r gwasanaeth iechyd yn gyffredinol sylweddoli nid hawl o ran yr iaith sydd yn bwysig yma, ond ein bod ni'n sylweddoli bod y gallu i gyflwyno gwasanaethau yn Gymraeg yn ganolog o ran ansawdd gofal nifer fawr o gleifion, boed hynny yn bobl sydd yn byw efo dementia neu blant ifanc sydd ond yn medru'r un iaith. Dwi'n meddwl erbyn hyn, efo'r holl adroddiadau sydd wedi cael eu cyhoeddi ar hyd y blynyddoedd, mi ddylai fod ein bod ni'n gweld mwy o weithredu a llai o siarad.