English: Trefnydd, I'm actually quite saddened and deeply frustrated to realise that, in Aberconwy, and on a frequent basis, some of our pubs, hotels and eateries are now having to turn potential customers and visitors away. I have one cafe that is only able to operate three days a week, and another licensee with two operations only able to keep one of his businesses open. And I have other hoteliers who are really struggling now to find trained staff. The hospitality and retail sectors are indeed the perfect setting to learn new and essential life skills, including teamwork, customer service and time management. Having come through an astoundingly difficult time due to frequent lockdowns, this is the last thing that our businesses need. I'm playing my own role in confronting this problem by holding a virtual round-table this summer with business owners, local colleges and those who can help face down some of these challenges posed. There are many disparate issues that have contributed to the present shortage - unclear routes from formal education, an entrenched reputational challenge, as well as the issue of wage levels. Training is a really big issue for these businesses. So, Trefnydd, really, what I'm looking for is a statement on what you as a Welsh Government are doing to support these businesses. Are you likely or minded to provide a training grant, because, clearly, when people have got people off self-isolating, other staff covering them, there isn't the capability or facility to train staff? I've been asked on numerous occasions now, 'What will you do as a Welsh Government?' Thank you. Diolch.
Welsh: Trefnydd, rwy'n eithaf trist ac yn rhwystredig iawn wrth sylweddoli, yn Aberconwy, yn aml, fod rhai o'n tafarndai, ein gwestai a'n bwytai yn gorfod troi darpar gwsmeriaid ac ymwelwyr i ffwrdd. Mae yma un caffi sydd ond yn gallu gweithredu dri diwrnod yr wythnos, ac mae trwyddedai arall sydd â dau fusnes ond yn gallu cadw un o'i fusnesau ar agor. Ac mae yma westywyr eraill sy'n ei chael hi'n anodd iawn ddod o hyd i staff hyfforddedig. Yn wir, y sectorau lletygarwch a manwerthu yw'r mannau perffaith i ddysgu sgiliau bywyd newydd a hanfodol, gan gynnwys gwaith tîm, gwasanaeth cwsmeriaid a rheoli amser. Ar ôl dod drwy gyfnod hynod anodd oherwydd cyfyngiadau symud mynych, dyma'r peth olaf sydd ei angen ar ein busnesau ni. Rwy'n chwarae fy rhan i wrth wynebu'r broblem hon drwy gynnal bord gron rithwir yr haf hwn gyda pherchnogion busnes, colegau lleol a'r rheini a all helpu i wynebu rhai o'r heriau hyn. Mae llawer o wahanol faterion sydd wedi cyfrannu at y prinder staff presennol - llwybrau aneglur o addysg ffurfiol, her sefydledig o ran enw da, yn ogystal â mater lefelau cyflog. Mae hyfforddiant yn broblem fawr iawn i'r busnesau hyn. Felly, Trefnydd, mewn gwirionedd, yr hyn yr wyf i'n chwilio amdano yw datganiad ar yr hyn yr ydych chi fel Llywodraeth Cymru yn ei wneud i gefnogi'r busnesau hyn. A ydych chi'n debygol neu'n bwriadu darparu grant hyfforddi, oherwydd, yn amlwg, pan fydd pobl yn dod oddi ar hunanynysu, a staff eraill sy'n cyflenwi drostynt, nid oes ganddynt y capasiti na'r cyfleuster i hyfforddi staff? Holwyd imi droeon nawr, 'Beth fyddwch chi'n ei wneud fel Llywodraeth Cymru?' Diolch.