English: To switch languages, I accept that there are problems with the current system and that changes are required. I would suggest that some changes do need to be made, certainly in terms of the complaints procedure. I do think that we need to bring an element of proportionality into the system. So, for example, I do think that the commission or the commissioner should have a right to decide whether a full investigation should be carried out so that there would be a leave-to-appeal system and that that should be in place at an early stage. And likewise with the tribunal, so that we don't see time and resources put into inquiring into a Christmas tree without a bilingual sign for a period of a fortnight that is then taken down before any complaint has been dealt with. So, it's clear from our experience that there are elements that require improvement, so I would like to see clear guidance on the principles in terms of the enforcement process. We need to look at that element, and perhaps it's only through amendment to the Measure that that can be done and that it's built in. We know from the decisions of the tribunal that the Measure requires an investigation to take place on almost all occasions. In those cases where the commissioner says, 'There's no point in dealing with this because it has already lapsed', the tribunal said, 'Well, no, you have to investigate if there's a complaint and if it meets the criteria within the Measure'. So, there are elements of the Measure that do require change, in my view, in order to deal with some of these elements that don't work as well at the moment.
Welsh: I newid yn ôl i'r iaith arall, rydw i'n credu fy mod i'n derbyn bod yna broblemau efo'r drefn bresennol a bod angen newid pethau. Buaswn i'n awgrymu bod eisiau newid rhai pethau, yn sicr o ran y gyfundrefn gwyno. Rydw i'n credu bod eisiau dod ag elfen o gymesuroldeb i mewn i'r system. Felly, er enghraifft, rydw i'n credu y dylai fod gan y comisiwn yr hawl i benderfynu a ddylid cynnal ymchwiliad llawn neu beidio, a bod yna system leave, fel y buasem ni'n ei ddweud yn y gyfraith - leave to appeal, felly - a bod hynny'n digwydd ar lefel gynnar. A'r un modd gyda'r tribiwnlys, fel nad ydym ni bellach yn cael amser ac adnoddau'n mynd i mewn i ymchwilio i bethau fel coeden Nadolig heb arwydd dwyieithog am gyfnod o ryw bythefnos a'r peth wedi'i dynnu i lawr cyn bod y peth yn dod o flaen neb. Mae'n amlwg, o'n profiad ni, fod yna elfennau sydd eisiau eu gwella, felly, hoffwn i fod yna ganllawiau clir ar egwyddorion o ran y broses gorfodi. Mae eisiau edrych ar yr elfen honno ac efallai dim ond trwy wneud rhyw newid i'r Ddeddf y mae gwneud hynny, felly, a bod hynny wedi'i adeiladu i mewn. Rydym ni'n gwybod o benderfyniadau'r tribiwnlys fod y Mesur yn gofyn i ymchwiliad ddigwydd bob tro, bron iawn. Yn yr achosion hynny, fe wnaeth y comisiynydd ddweud, 'Nid oes pwynt ymchwilio i hwn, achos mae'r peth wedi mynd heibio'. Wel, mi oedd y tribiwnlys yn dweud, 'Wel, na, mae'n rhaid ichi ymchwilio os oes yna gŵyn ac os ydy o'n cwrdd â'r meini prawf yn y Mesur'. Felly, mae yna elfennau o'r Mesur y mae'n rhaid eu newid yn sicr, yn fy marn i, er mwyn cael gwared â rhai o'r elfennau hyn sydd ddim yn gweithio cystal ar hyn o bryd.