English: Trefnydd, could I ask for two statements from the Minister for Health and Social Services, please? Firstly, I would like to request a statement regarding access to GP services. Recently, a constituent contacted me after their family tried to get an appointment at a GP surgery, only to be told that a nurse would call them back with a phone appointment arranged for three weeks after the person had tried to get an appointment. I understand that GPs are facing significant demands, as they normally do, but a number of constituents have raised with me their difficulties obtaining a GP appointment, and particularly the ability to see a doctor face to face. Not everyone can use a mobile phone or have access to the internet, so it's important that people can see their doctor in a timely manner in a way that meets their needs. Secondly, Trefnydd, could I request an urgent statement regarding services at the Grange University Hospital? It's completely regrettable that I have to inform the Chamber of yet another heartbreaking story of a constituent who has been let down by issues at the hospital. That particular story involves a constituent's 99-year-old mother, who has since, sadly, passed away. She waited over eight hours for an ambulance to arrive with a broken hip. She then was forced to wait outside the hospital in a cold ambulance for a number of hours. Her daughter meanwhile tried phoning the hospital to find out what had happened, yet every department that she needed to contact didn't answer. I want to make clear that this is not the fault of staff, doctors and nurses, but of the lack of adequate structures in place, which need to finally be addressed by both the health board and the Welsh Government. The Government and the health board need to get a grip because people deserve better, and we shouldn't have to keep raising constantly these issues in the Chamber and finding that nothing is being done about them and no improvement. So, I regret, Trefnydd, that I will be raising these things further if we can't get a statement and some progress on these things. Thank you, Llywydd.
Welsh: Trefnydd, a gaf i ofyn am ddau ddatganiad gan y Gweinidog Iechyd a Gwasanaethau Cymdeithasol, os gwelwch yn dda? Yn gyntaf, hoffwn i ofyn am ddatganiad ynglŷn â mynediad at wasanaethau meddygon teulu. Yn ddiweddar, cysylltodd etholwr â mi ar ôl i'w deulu geisio cael apwyntiad mewn meddygfa, dim ond i gael gwybod y byddai nyrs yn eu galw'n ôl gydag apwyntiad ffôn wedi'i drefnu am dair wythnos ar ôl i'r person geisio cael apwyntiad. Rwy'n deall bod meddygon teulu'n wynebu galwadau sylweddol arnyn nhw, fel y maen nhw yn arferol, ond mae nifer o etholwyr wedi codi gyda mi eu hanawsterau wrth gael apwyntiad gyda meddyg teulu, ac yn enwedig y gallu i weld meddyg wyneb yn wyneb. Ni all pawb ddefnyddio ffôn symudol na chael mynediad i'r rhyngrwyd, felly mae'n bwysig bod pobl yn gallu gweld eu meddyg mewn modd amserol mewn ffordd sy'n diwallu eu hanghenion. Yn ail, Trefnydd, a gaf i ofyn am ddatganiad brys ynghylch gwasanaethau yn Ysbyty Prifysgol y Faenor? Mae'n gwbl anffodus bod yn rhaid i mi roi gwybod i'r Siambr am stori dorcalonnus arall am etholwr sydd wedi'i siomi gan faterion yn yr ysbyty. Mae'r stori benodol honno'n ymwneud ag etholwr, mam 99 oed sydd wedi marw ers hynny, yn anffodus. Arhosodd hi dros wyth awr gyda chlun wedi torri i ambiwlans gyrraedd. Yna cafodd ei gorfodi i aros y tu allan i'r ysbyty mewn ambiwlans oer am nifer o oriau. Yn y cyfamser ceisiodd ei merch ffonio'r ysbyty i ddarganfod beth oedd wedi digwydd, ond ni wnaeth unrhyw adran yr oedd angen iddi gysylltu â hi ateb. Rwyf i eisiau'i gwneud yn glir nid bai staff, meddygon a nyrsys yw hyn, ond diffyg strwythurau digonol, y mae angen i'r bwrdd iechyd a Llywodraeth Cymru ymdrin â nhw o'r diwedd. Mae angen i'r Llywodraeth a'r bwrdd iechyd fynd i'r afael â'r ffaith bod pobl yn haeddu gwell, ac ni ddylem ni orfod parhau i godi'r materion hyn yn gyson yn y Siambr a darganfod bod dim byd yn cael ei wneud yn eu cylch a dim gwelliant. Felly, mae'n flin gennyf i, Trefnydd, y byddaf i'n codi'r pethau hyn ymhellach os na allwn ni gael datganiad a rhywfaint o gynnydd ar y pethau hyn. Diolch yn fawr, Llywydd.