English: I'd like to thank Llyr Gruffydd AM and endorse the very concerns that he's raised here. First Minister, in the statement you made when you were in the previous role, on Betsi Cadwaladr University Health Board in special measures, on 9 June 2015, you stated that, 'the fifth and final priority I have identified rests on reconnecting the public with the board, and the board regaining the public's confidence.' Now, in my book, to have confidence, you need transparency of process. Now, the Minister is fully aware of a case that I have been dealing with, which has seen a constituent who - let's just say it was one of the situations where something went wrong, very wrong, within the health board. Now, he's been waiting around eight months for a response to a serious incident review. Now, after such a delay, you would have expected all the inquiries to be addressed, and there to be a transparent thread through all the actual points raised by the constituent and his family. However, after a not very good response coming through, the family, and I, have now had to turn to the Public Services Ombudsman for Wales, to ensure that there's some redress for this family in things that went very, very, sadly, wrong. Such a signal should be a signal to you, First Minister, that your fifth and final priority is still not being achieved. So, will you therefore explain what measures you will take to ensure there is more transparency and, indeed, more accountability when dealing with any complaint going in about the quality of healthcare that a patient has received in a health board that you, technically, as the First Minister, are responsible for?
Welsh: Hoffwn ddiolch i Llyr Gruffydd AC ac ategu'r union bryderon y mae wedi eu codi yn y fan yma. Prif Weinidog, yn y datganiad a wnaed gennych pan oeddech chi yn y swydd flaenorol, ar Fwrdd Iechyd Prifysgol Betsi Cadwaladr a oedd yn destun mesurau arbennig, ar 9 Mehefin 2015, dywedasoch, mae'r bumed flaenoriaeth, a'r olaf, yr wyf i wedi'i nodi yn dibynnu ar ailgysylltu'r cyhoedd â'r bwrdd, ac ar i'r bwrdd adennill ffydd y cyhoedd. Nawr, yn fy nhyb i, i fod â ffydd, mae angen proses dryloyw arnoch chi. Nawr, mae'r Gweinidog yn gwbl ymwybodol o achos yr wyf i wedi bod yn ymdrin ag ef, sydd wedi gweld etholwr a oedd - gadewch i ni ddim ond dweud ei fod yn un o'r sefyllfaoedd lle'r aeth rhywbeth o'i le, o'i le'n ofnadwy, yn y bwrdd iechyd. Nawr, mae wedi bod yn aros am oddeutu wyth mis am ymateb i adolygiad o ddigwyddiad difrifol. Nawr, ar ôl cymaint o oedi, byddech chi wedi disgwyl i'r holl ymchwiliadau gael sylw, ac y byddai pen llinyn tryloyw drwy'r holl bwyntiau gwirioneddol a godwyd gan yr etholwr a'i deulu. Fodd bynnag, ar ôl cael ymateb nad yw'n un da iawn, mae'r teulu, a minnau, wedi gorfod troi erbyn hyn at Ombwdsmon Gwasanaethau Cyhoeddus Cymru, i sicrhau bod modd cael rhyw fath o gamau unioni i'r teulu hwn yr aeth pethau o'i le iddo mewn ffordd drist dros ben. Dylai arwydd o'r fath fod yn arwydd i chi, Prif Weinidog, nad yw eich pumed blaenoriaeth, a'r olaf, yn cael ei chyflawni o hyd. Felly, a wnewch chi esbonio felly pa fesurau y gwnewch chi eu cymryd i sicrhau bod mwy o dryloywder ac, yn wir, mwy o atebolrwydd wrth ymdrin ag unrhyw gŵyn sy'n cael ei gwneud am ansawdd y gofal iechyd y mae claf wedi ei gael mewn bwrdd iechyd yr ydych chi, yn dechnegol, gan mai chi yw'r Prif Weinidog, yn gyfrifol amdano?