English: May I start by endorsing what the Minister and Sian Gwenllian have said in thanking the commissioner for her work in putting together this report? I welcome the report, and I welcome the opportunity to discuss the report, and I welcome the amendments that have been tabled by Plaid Cymru. The report has been put together from the point of view of the user, that is, the person who requests the service, and that's one of the strengths of the report in my view - that it sees Welsh-medium services and the provision through the medium of Welsh from the point of the user outwith the institution. I asked the commissioner, when she came to give evidence before the committee last week, whether she was surprised by any of the conclusions or findings in the report, and she said that she wasn't surprised. But, from reading the report, it's clear that we do have a long way to go to reach where we want to be. For example, in only 21 per cent of receptions was it possible to use the Welsh language; 37 per cent were offered a service without asking on the phone; looking at websites, 19 per cent of websites promoted the language choice between Welsh and English. She also drew attention to the UK Government website specifically, mentioning that, since they had become under the umbrella of gov.uk, the quality of Welsh language provision had declined significantly. She said that it's not just been a slowdown, but a galloping backwards in provision stemming from Westminster. So, we do need to look at that in the context of the Wales Bill, and I would ask the Minister to consider this issue and to communicate with the Secretary of State, if it is appropriate to do so, to move the discussion forward and to see what we can do in relation to the Bill. But what's important, on the basis of this report, is what happens next, and we discussed in the committee the specific steps that are under way to understand the analysis and to take constructive steps on that basis. I understand that general workshops are being undertaken to discuss the findings with the institutions that have been the subject of the report, and institutions more widely, to provide specific feedback and a library of resources to support the bodies and organisations to improve their provision. But I would also see a hand-in-hand working with the organisations. I think there needs to be a revolution, if truth be told, within these institutions to change culture so that the institutions and bodies understand the why and the how so that we can move forward. So, I would like to see a creative look being taken at ways of supporting these institutions to do that, as well as regulation. But if a great leap forward is a needed in terms of culture within these bodies, then there's also a leap forward needed in terms of increasing demand for the services that we are discussing today. To endorse Sian Gwenllian's words in mentioning how important the education workforce is, it's vital to deliver the objectives in the Welsh language strategy, and workforce planning in that regard specifically is also vital. And that's why the Welsh language strategy is so vital. By increasing the number of Welsh speakers, we're going to increase demand, and that's what will ensure, in my view, the transformation in the kind of services that we're discussing today.
Welsh: A gaf i ddechrau gan ategu'r diolch mae'r Gweinidog a Sian Gwenllian wedi ymestyn i'r Comisiynydd am ei gwaith yn paratoi'r adroddiad yma? Rwy'n croesawu'r adroddiad ac yn croesawu'r cyfle i drafod yr adroddiad a chroesawu'r gwelliannau sydd wedi dod wrth Blaid Cymru hefyd. Mae'r adroddiad wedi'i lunio o safbwynt y defnyddiwr, hynny yw, y person sy'n gofyn am y gwasanaeth, a dyna un o gryfderau'r adroddiad yn fy marn i - ei fod yn gweld gwasanaethau Cymraeg a'r ddarpariaeth Gymraeg o safbwynt y defnyddiwr y tu fas i'r sefydliad. Fe wnes i ofyn i'r comisiynydd, pan ddaeth hi i roi tystiolaeth o flaen y pwyllgor yr wythnos diwethaf, a oedd hi wedi'i synnu gan unrhyw un o'r casgliadau neu'r canfyddiadau yn yr adroddiad, ac fe wnaeth hi ddweud nad oedd wedi synnu. Ond, o ddarllen yr adroddiad, mae'n amlwg bod gennym siwrnai bell i fynd i gyrraedd y man y byddem ni i gyd yn moyn bod ynddo. Er enghraifft, dim ond yn 21 y cant o dderbynfeydd oedd modd defnyddio'r Gymraeg; 37 y cant a oedd yn cael cynnig gwasanaeth heb ofyn ar y ffôn; o edrych ar wefannau, 19 y cant o wefannau a oedd yn hyrwyddo'r dewis iaith, yn Gymraeg neu yn Saesneg. Fe wnaeth hi ddenu sylw at wefannau Llywodraeth y Deyrnas Gyfunol yn benodol, gan sôn, ers iddyn nhw ddod o dan un wefan, sef gov.uk, fod safon y ddarpariaeth Gymraeg wedi dirywio'n sylweddol. Fe wnaeth hi ddweud nad rhyw arafu rŷm ni wedi ei weld, ond carlamu nôl o ran y darpariaeth sy'n deillio o San Steffan. Felly, mae angen inni edrych ar hynny yng nghyd-destun Bil Cymru, a byddwn i'n gofyn i'r Gweinidog hefyd i gysidro edrych ar y broblem yma a chyfathrebu gyda'r Ysgrifennydd Gwladol, os ydy hynny'n addas i'w wneud, er mwyn symud y drafodaeth ymlaen a gweld beth allwn ni ei wneud yn sgil y Bil. Beth sy'n bwysig ar sail yr adroddiad yma, rwy'n credu, yw beth sy'n digwydd nesaf, ac fe wnaethom ni drafod yn y pwyllgor hefyd y camau penodol sydd ar y gweill er mwyn deall y dadansoddiad a chymryd camau adeiladol ar ei sail e. Rwy'n deall bod gweithdai cyffredinol ar y gweill i drafod y canfyddiadau gyda'r sefydliadau sydd wedi bod yn destun i'r adroddiad a sefydliadau ehangach, ynghyd â darparu adborth penodol a llyfrgell o adnoddau er mwyn cefnogi sefydliadau a chyrff i wella'r ddarpariaeth. Ond byddwn i hefyd yn hoffi gweld gweithio law yn llaw gyda'r sefydliadau. Rwy'n credu bod angen chwyldro o fewn y sefydliadau yma i newid y diwylliant fel bod y sefydliadau a chyrff yn deall y pam a deall y sut , er mwyn inni allu symud ymlaen. Felly, byddwn i'n hoffi gweld golwg greadigol ar ffyrdd o gefnogi'r sefydliadau yma i wneud hynny, ynghyd â rheoleiddio. Ond os oes angen cam mawr ymlaen o ran y diwylliant mewn rhai o'r cyrff yma, mae angen cam mawr ymlaen hefyd yn nhermau cynyddu'r galw am y gwasanaethau rŷm ni'n eu trafod heddiw. I ategu geiriau Sian Gwenllian yn sôn am ba mor bwysig yw'r gweithlu addysg, mae'n hanfodol i allu delifro'r amcanion yn strategaeth y Gymraeg, a hanfodol hefyd yw cynllunio'r gweithlu yn y maes yna'n benodol. Dyna pam mae'r strategaeth Gymraeg yn hollbwysig. Trwy gynyddu nifer y siaradwyr, rŷm ni'n mynd i gynyddu'r galw, a hynny sy'n sicrhau, yn fy marn i, trawsnewid yn y math o wasanaethau rŷm ni'n eu trafod heddiw.