English: Can I thank the Member for his questions and also for agreeing with my sentiments concerning Tesco's decision? I'll deal with that final point first, if I may. It wasn't just the Welsh Government that was not informed in good time about the decision. The UK Government - I think that the Secretary of State is on record as saying that they were not given advance notice either. I think everybody has been critical of the way that Tesco allowed loyal skilled employees to learn first on social media about their fate. The Scottish Government were not given advance notice. There were no discussions with the Scottish Government, and I'm not aware of any discussions that took place with the regional authorities in England concerning today's announcement either. Tesco have decided to make these announcements without consulting with any level of government whatsoever. Indeed, our engagement comes primarily through the Welsh Contact Centre Forum, which acts as, as it says, a forum for contact centre businesses. Unfortunately, it appears that engagement by Tesco with the forum itself did not lead to any advance notice of this decision being made. Again, that is deeply regrettable, and I have expressed this to the company - I've said it publicly. It's important that sector organisations, such as the contact centre forum, are given the trust by those employers who rely on those bodies for advice, for opportunities, and for sharing best practice and sector intelligence. I would invite Tesco, as a major employer in the Welsh economy, to engage more thoroughly with the Welsh Contact Centre Forum, and with retail sector bodies as well, to ensure that, as we move forward, as many job opportunities can be saved, and, indeed, as many of those who may be affected by the decision, if the job losses are indeed implemented, can find alternative work - . The Member asks a very important question about how many jobs could be salvaged within the Tesco group. This is something that I've asked the company in various discussions and meetings. It is likely, we are told, that a number of jobs can be salvaged within the wider Tesco group within this region. Pinning the company down to an exact figure at the moment is not possible, because the company itself is not able to gauge how many opportunities there are across the region. However, it's clear that it won't be anywhere near the 1,000 plus jobs that they propose to lose, and for that reason it's important that we look at bringing forward a number of pipeline projects - inward investment projects - that could be used to absorb a significant number of the job losses that could follow the 45-day consultation. I'm also working closely with the trade unions and with local Members as well to make sure that there is a co-ordinated response to this across the political spectrum and with our social partners. I've spoken with USDAW on numerous occasions, I've spoken with the local Members of Parliament who have raised this matter in the Commons and I've also spoken with Assembly Members. I think it's absolutely imperative now that Tesco continue to work with the Wales Contact Centre Forum and, of course, with Welsh Government, and, indeed, with the council here in Cardiff, to identify as many opportunities as possible for the people that have been loyal to them for many years. This is an award-winning facility and the loyal workers who have been employed there deserve every opportunity to get back into employment if they miss out on work after the 45-day consultation period.
Welsh: A gaf fi ddiolch i'r Aelod am ei gwestiynau a hefyd am gytuno gyda fy nheimladau ynglŷn â phenderfyniad Tesco? Rwyf am ymdrin â'r pwynt olaf yn gyntaf, os caf. Nid Llywodraeth Cymru yn unig na chafodd wybod mewn da bryd am y penderfyniad. Llywodraeth y DU - rwy'n meddwl bod yr Ysgrifennydd Gwladol wedi'i gofnodi'n dweud na chawsant rybudd ymlaen llaw chwaith. Rwy'n credu bod pawb wedi bod yn feirniadol o'r ffordd y caniataodd Tesco i weithwyr medrus a ffyddlon gael gwybod gyntaf am eu tynged ar gyfryngau cymdeithasol. Ni chafodd Llywodraeth yr Alban wybod ymlaen llaw. Ni chafwyd unrhyw drafodaethau gyda Llywodraeth yr Alban, ac nid wyf yn ymwybodol fod unrhyw drafodaethau wedi'u cynnal gyda'r awdurdodau rhanbarthol yn Lloegr mewn perthynas â chyhoeddiad heddiw chwaith. Mae Tesco wedi penderfynu gwneud y cyhoeddiadau hyn heb ymgynghori ag unrhyw lefel o lywodraeth o gwbl. Yn wir, daw ein hymgysylltiad yn bennaf drwy Fforwm Canolfannau Cyswllt Cymru, sy'n gweithredu, fel y mae'n ei ddweud, fel fforwm ar gyfer busnesau canolfannau cyswllt. Yn anffodus, mae'n ymddangos bod ymgysylltiad Tesco â'r fforwm ei hun heb arwain at rybudd ymlaen llaw fod y penderfyniad hwn yn cael ei wneud. Unwaith eto, mae hynny'n anffodus iawn, ac rwyf wedi mynegi hyn wrth y cwmni - rwyf wedi'i ddweud ar goedd. Mae'n bwysig fod sefydliadau'r sector, megis y fforwm canolfannau cyswllt, yn cael ymddiriedaeth y cyflogwyr sy'n dibynnu ar y cyrff hyn am gyngor, am gyfleoedd, ac i rannu arferion gorau a gwybodaeth sector. Hoffwn wahodd Tesco, fel cyflogwr mawr yn economi Cymru, i ymgysylltu'n fwy trylwyr gyda Fforwm Canolfannau Cyswllt Cymru, a chyda chyrff y sector manwerthu yn ogystal, i sicrhau, wrth inni symud ymlaen, y gellir achub cymaint â phosibl o gyfleoedd gwaith ac yn wir, fod cymaint â phosibl o'r rhai a allai gael eu heffeithio gan y penderfyniad, os yw'r colledion yn dod i rym yn wir, yn gallu dod o hyd i waith arall - . Mae'r Aelod yn gofyn cwestiwn pwysig iawn ynglŷn â faint o swyddi y gellid eu hachub o fewn y grŵp Tesco. Gofynnais hyn i'r cwmni mewn gwahanol drafodaethau a chyfarfodydd. Dywedir wrthym ei bod yn debygol y gellir achub nifer o swyddi o fewn y grŵp Tesco ehangach yn y rhanbarth hwn. Nid yw'n bosibl cael rhif pendant gan y cwmni ar hyn o bryd gan nad yw'r cwmni ei hun yn gallu pwyso a mesur faint o gyfleoedd sydd i'w cael ar draws y rhanbarth. Fodd bynnag, mae'n amlwg na fydd yn agos at y 1,000 a mwy o swyddi y maent yn argymell eu colli, ac am y rheswm hwnnw mae'n bwysig ein bod yn ystyried cyflwyno nifer o brosiectau - prosiectau mewnfuddsoddi - y gellid eu defnyddio i amsugno nifer sylweddol o'r swyddi a allai gael eu colli yn sgil yr ymgynghoriad 45 diwrnod. Rwyf hefyd yn gweithio'n agos gyda'r undebau llafur a chydag Aelodau lleol hefyd i wneud yn siŵr fod yna ymateb cydlynol i hyn ar draws y sbectrwm gwleidyddol a chyda'n partneriaid cymdeithasol. Rwyf wedi siarad ag USDAW ar sawl achlysur, rwyf wedi siarad â'r Aelodau Seneddol lleol sydd wedi codi'r mater hwn yn Nhŷ'r Cyffredin ac rwyf hefyd wedi siarad ag Aelodau'r Cynulliad. Rwy'n credu ei bod yn hollol hanfodol yn awr fod Tesco yn parhau i weithio gyda Fforwm Canolfannau Cyswllt Cymru a chyda Llywodraeth Cymru wrth gwrs, ac yn wir, gyda'r cyngor yma yng Nghaerdydd, i nodi cymaint o gyfleoedd â phosibl i'r bobl sydd wedi bod yn ffyddlon iddynt ers blynyddoedd lawer. Mae hwn yn gyfleuster sydd wedi ennill gwobrau ac mae'r gweithwyr ffyddlon sydd wedi cael eu cyflogi yno yn haeddu pob cyfle i gael gwaith arall os ydynt yn colli eu gwaith ar ôl y cyfnod ymgynghori 45 diwrnod.