English: Okay. Why do you believe that those waiting for more than four hours in A&E has shown a deterioration of 3 per cent over the last two years to what remains, sadly, the worst performing of all local health boards? You referred to management of complaints and concerns. How do you respond to concern not only evidentially from my casework, but from constituents, that we've seen a reversion to risk aversion and legalistic responses when, at the beginning of special measures, there was a positive move towards building bridges with constituents, with patients and ourselves, with round-table meetings to see if we could agree ways forward or resolutions to problems? You refer to the integrated health and social care centres at Flint, Blaenau Ffestiniog and Tywyn Memorial Hospital, and of course in most cases these replaced community hospitals with beds. When will your Government accept that the consequence of stripping out those community beds has put extra pressure on hospitals, our district general hospitals, on our GP practices, and has actually led not to enhanced care in the community, but to enhanced suffering in the community for too many when they can't get the support they previously called for? You refer to the Tawel Fan HASCAS report, which Darren of course referred to earlier. In accepting that report, why have you apparently dismissed the concerns expressed by North Wales Community Health Council that most of the families they've spoken to over recent months and years have still not received clear answers to their questions and concerns? Why have you accepted the conclusion that care was good and that institutional abuse didn't happen when that's directly contradicted by Donna Ockenden's 2015 report, the Healthcare Inspectorate Wales report in July 2013, internal work on dementia care mapping in October 2013 and many other evidenced reports that previously had been accepted? We know, because -
Welsh: O'r gorau. Pam ydych chi'n credu bod y rhai sy'n aros am fwy na phedair awr mewn unedau damweiniau a gofal brys wedi dangos dirywiad o 3 y cant dros y ddwy flynedd diwethaf i'r hyn sy'n dal i fod, yn anffodus, y bwrdd iechyd lleol sy'n perfformio waethaf? Fe wnaethoch chi gyfeirio at reoli cwynion a phryderon. Sut ydych chi'n ymateb i'r pryder nid yn unig o'r dystiolaeth sy'n deillio o fy ngwaith achos, ond gan etholwyr, ein bod ni wedi gweld dychwelyd at sefyllfa o osgoi mentro ac o ymatebion deddfol pan, ar ddechrau'r mesurau arbennig, cymerwyd camau cadarnhaol tuag at adeiladu pontydd gydag etholwyr, gyda chleifion a'n hunain, gyda chyfarfodydd bord gron i weld os gellid cytuno ar ffordd ymlaen neu ar atebion i broblemau? Rydych chi'n cyfeirio at ganolfannau iechyd a gofal cymdeithasol integredig yn Y Fflint, Blaenau Ffestiniog ac Ysbyty Coffa Tywyn, ac wrth gwrs yn y rhan fwyaf o achosion roedd y rhain yn disodli ysbytai cymunedol gyda gwelyau. Pan fydd eich Llywodraeth yn derbyn bod canlyniad cael gwared â'r gwelyau cymunedol hynny yn rhoi pwysau ychwanegol ar ysbytai, ein hysbytai dosbarth cyffredinol, ar ein meddygfeydd teulu, ac nad yw hynny mewn gwirionedd wedi arwain at fwy o ofal yn y gymuned, ond at fwy o ddioddef yn y gymuned i ormod o bobl pan na allant gael y cymorth roedden nhw wedi gofyn amdano o'r blaen? Rydych chi'n cyfeirio at adroddiad Tawel Fan y Gwasanaeth Cynghori ar Iechyd a Gofal Cymdeithasol, y cyfeiriodd Darren ato yn gynharach wrth gwrs. Wrth dderbyn yr adroddiad hwnnw, pam ydych chi mae'n ymddangos wedi diystyru pryderon Cyngor Iechyd Cymuned Gogledd Cymru nad yw'r rhan fwyaf o'r teuluoedd maen nhw wedi siarad â nhw dros y misoedd a'r blynyddoedd diwethaf yn dal heb gael atebion clir i'w cwestiynau a'u pryderon? Pam ydych chi wedi derbyn y casgliad bod gofal yn dda ac na fu cam-drin sefydliadol pan gaiff hynny ei wrth-ddweud yn uniongyrchol gan adroddiad 2015 Donna Ockenden, adroddiad Arolygiaeth Gofal Iechyd Cymru o fis Gorffennaf 2013, gwaith mewnol a wnaed ynglŷn â mapio gofal dementia ym mis Hydref 2013 a llawer o adroddiadau tystiolaeth eraill a oedd eisoes wedi eu derbyn? Rydym ni'n gwybod, oherwydd -