English: [ Inaudible. ] - Delyth. I'm completely with you on everything you've just said. This is an enormous culture change for a lot of the local authorities, and we all know, from our own reaction to the pandemic, that, at first, it was terrifying and really worrying, but it was also a little bit exciting, it's new and different, we haven't done it before, and we all thought it might be a short, sharp thing that we could do to get the virus under control and so on. And what's happened with all of the services, of course, is it's become very plain that this is not a sprint, it's a marathon. And, so, people are tired. They've worked really hard all the way through all of this. They have limited resources still. Even though we've put £50 million more into it, it's still a limited resource for the people that we have presenting to us. We've also got an enormous never-ending stream of people who are experiencing the same problem. And we know that one of the big problems about further firebreaks and our continuing worry about the virus, and all of the kind of recessional-type stuff that's going in the economy, drives relationship breakdown, which drives the homelessness machine. So, we've got to get on top of the pandemic, and the economic consequences of that, in order to even begin the turn the tap off, so to speak. And I'm sorry to talk about people as if they're a flood because each one of them is a tragedy, but we have got a large number of people who are still in those kinds of circumstances. We've also galvanised the biggest kind of support mechanism across mental health, substance abuse and relationship breakdown services. We've put enormous amounts of money into the advice services as well, to try and get people to maximise their income, because when they come into this housing, they need to be able to access what universal credit there is - and that's not always as straightforward as possible - but also an income stream in order to be able to sustain their housing and all of that. It's really complicated. And, then, of course, necessarily, because we've got such large numbers, we are putting people in unsuitable temporary accommodation. I absolutely accept that. The local authorities are doing their very best for that not to happen. Not everyone tells the full extent of their story when they first come into services. Many people are distrustful for very, very understandable reasons of official-type people trying to help and so on. And every single one of those failures is a real big problem. However, there are also heartwarming stories of success. So, many authorities who have those problems have also got people who've come into services for the first time and been a resounding success. They happen to have got the right counsellor, the right support, and they've moved on into permanent accommodation. So, I don't want it all to be - . I'm not taking away from the ones that haven't got exactly what they want, and we need to redouble our efforts to do that, but I also think it's important to encourage the authorities, because they have also got successes. So, we need to encourage the successful work and discourage the unsuccessful work. We've been running a lot of webinars for authorities. This is, as I say, a huge culture change from where people were before with a sort of gate-keeping role. So, we've made it very plain that we're not going back, and that that culture change needs to embed. But, in all seriousness, there was never any way it was going to embed in only four months in the face of a pandemic. So, I've made it plain that we have not solved the problem; we have taken the first step to solving the problem. We will all need to pull together to make sure that we're able to carry on down that road.
Welsh: [ Anghlywadwy. ] - Delyth. Rwy'n cytuno'n llwyr â chi ar bopeth rydych newydd ei ddweud. Mae hwn yn newid diwylliant enfawr i lawer o'r awdurdodau lleol, ac rydym i gyd yn gwybod, o'n hymateb ein hunain i'r pandemig, ei fod, ar y dechrau, yn frawychus ac yn peri pryder gwirioneddol, ond roedd hefyd ychydig yn gyffrous, roedd yn newydd ac yn wahanol, nid ydym wedi'i wneud o'r blaen, ac roeddem i gyd yn meddwl y gallai fod yn beth byr i'r pwynt y gallem ei wneud i reoli'r feirws ac yn y blaen. A'r hyn sydd wedi digwydd gyda'r holl wasanaethau, wrth gwrs, yw ei bod yn amlwg iawn nad sbrint yw hwn ond marathon. Ac felly, mae pobl wedi blino. Maent wedi gweithio'n galed iawn drwy hyn i gyd. Prin yw'r adnoddau sydd ganddynt o hyd. Er ein bod wedi neilltuo £50 miliwn yn fwy ar ei gyfer, mae'n dal i fod yn adnodd cyfyngedig i'r bobl a welwn. Mae gennym hefyd ffrwd ddiddiwedd o bobl sy'n profi'r un broblem. A gwyddom fod un o'r problemau mawr mewn perthynas â chyfnodau atal pellach a'n pryder parhaus am y feirws, a'r holl bethau tebyg i ddirwasgiad sy'n digwydd yn yr economi, yn peri i berthnasoedd chwalu, a bod hynny'n arwain at ddigartrefedd. Felly, mae'n rhaid i ni gael rheolaeth ar y pandemig, a'i ganlyniadau economaidd, er mwyn gallu dechrau meddwl am gau'r tap, fel petai. Ac mae'n ddrwg gennyf siarad am bobl fel pe baent yn llifogydd oherwydd mae pob un ohonynt yn drasiedi, ond mae gennym nifer fawr o bobl sy'n dal i fod yn y mathau hynny o amgylchiadau. Rydym hefyd wedi cryfhau'r math mwyaf o fecanwaith cymorth ar draws gwasanaethau iechyd meddwl, gwasanaethau camddefnyddio sylweddau a gwasanaethau cymorth ar gyfer perthnasoedd sy'n chwalu. Rydym wedi rhoi symiau enfawr o arian i'r gwasanaethau cynghori hefyd, i geisio cael pobl i wneud y mwyaf o'u hincwm, oherwydd pan fyddant yn cael lle yn y tai hyn, mae angen iddynt allu cael y credyd cynhwysol sydd ar gael - ac nid yw hynny bob amser mor syml â hynny - ond hefyd ffrwd incwm er mwyn gallu cynnal eu tai a hynny i gyd. Mae'n gymhleth iawn. Wedyn, wrth gwrs, o reidrwydd, oherwydd bod gennym niferoedd mor fawr, rydym yn rhoi pobl mewn llety anaddas dros dro. Rwy'n derbyn hynny'n llwyr. Mae'r awdurdodau lleol yn gwneud eu gorau glas i sicrhau nad yw hynny'n digwydd. Nid yw pawb yn adrodd eu stori'n llawn pan fyddant yn dod i gysylltiad â gwasanaethau am y tro cyntaf. Mae llawer o bobl yn amheus, am resymau dealladwy iawn, o bobl swyddogol sy'n ceisio helpu ac yn y blaen. Ac mae pob un o'r methiannau hynny'n broblem fawr iawn. Fodd bynnag, ceir straeon calonogol am lwyddiant hefyd. Felly, mae llawer o awdurdodau sydd â'r problemau hynny hefyd wedi cael pobl yn dod i gysylltiad â gwasanaethau am y tro cyntaf ac wedi gweld llwyddiant ysgubol. Maent yn digwydd bod wedi cael y cwnselydd iawn, y cymorth cywir, ac maent wedi symud ymlaen i lety parhaol. Felly, nid wyf eisiau i'r cyfan fod - . Nid wyf yn tynnu oddi ar y rhai nad ydynt wedi cael beth y maent ei eisiau'n iawn, ac mae angen i ni gryfhau ein hymdrechion i wneud hynny, ond credaf hefyd ei bod yn bwysig annog yr awdurdodau, oherwydd maent hwy hefyd wedi cael llwyddiannau. Felly, mae angen inni annog y gwaith llwyddiannus a'u hannog i beidio â pharhau i wneud y gwaith aflwyddiannus. Rydym wedi bod yn cynnal llawer o weminarau ar gyfer awdurdodau. Mae hwn, fel y dywedais, yn newid diwylliant enfawr o ble roedd gan bobl ryw fath o rôl porthgadw o'r blaen. Felly, rydym wedi'i gwneud yn glir iawn na fyddwn yn mynd yn ôl, a bod angen gwreiddio'r newid diwylliant hwnnw. Ond o ddifrif, nid oedd unrhyw ffordd y byddai wedi gwreiddio mewn pedwar mis yn unig yn wyneb pandemig. Felly, rwyf wedi dweud yn glir nad ydym wedi datrys y broblem; rydym wedi cymryd y cam cyntaf tuag at ddatrys y broblem. Bydd angen i bob un ohonom gydweithio i sicrhau ein bod yn gallu parhau ar hyd y llwybr hwnnw.