English: Yes. Thank you, Presiding - . [ Interruption.] Oh, I'll do this, and I'll not clack around. Thank you, Deputy Presiding Officer, and thank you to the Member for introducing the debate with such a constructive speech. To be fair, this is a consistent approach from Suzy Davies on both of these issues - disability rights and the broader issues around defibrillators. I am aware of the petition that you referred to at the start of your contribution about grading the accessibility of services for disabled people and it's no surprise that it's gained some traction and I look forward to the consideration the Petitions Committee will give to it. We, of course, want to see all people having equal access to shops, restaurants and other public places. That is something that most of us do take for granted. So, in principle, the idea does have some merit, and I welcome suggestions about practicalities and how such a scheme could work. I think it would be best to keep things as simple as possible so that it's easy to replicate and understand. It may be challenging for a basic numbering system to take account of the wide range of different access issues that would need to be considered, and I recognise what you said about some of the differing challenges of differing forms of disability. But I think it is a proposal to be welcomed and to be thought through, to be properly explored to see how all premises could be as fully accessible as possible. Of course, there is a challenge, thinking about our current legislative framework from the original Disability Discrimination Act 1995 and now those provisions forming part of the Equality Act 2010. There are provisions made in particular for smaller shops and businesses in older buildings where it may not be possible to make all of the adjustments we would otherwise expect other businesses and premises to make. But, for most, it should be possible to at least make some changes to make their business more welcoming for disabled people. That inclusive approach, with a positive attitude by staff, would benefit all customers, including people with hidden and visible impairments, people with prams, pushchairs, older citizens, and, frankly, people with no disability at all. There is a broader challenge about customer service in a range of the places that we regularly patronise with our custom or, in fact, choose not to because of a customer service experience. That is something that every business should take some time and attention to look at again. Of course, the environment and services should be designed to be as accessible as possible for all people to the greatest possible extent. And there's something here - and I was pleased to hear the Member recognise this - about the provisions in the Equality Act, but something that does go beyond that and back to the point about customer service that you made in your own contribution, because that isn't simply about complying with legislation, it is about something much more and, actually, for a number of people, about much greater value, where they really feel valued and welcomed when they go in to access or use a service. We do need to promote an honest and open discussion - there's a phrase I've heard before, but, an open and honest discussion between disability groups, individuals, the business sector, public service providers and the third sector to understand what we think is required and what we think is possible, whether that's through a 'scores on the doors' system or by other means, to consider what the options are and what's the best chance of doing something to practically improve accessibility and awareness of it as well. And I was pleased to hear the number of points that you made in your contribution. You also, of course, referred to defibrillators, a subject that you've mentioned in the past and I'm sure that you'll mention again in the future, whether in a short debate or in questions, moving forward. You'll know that we do have a shared commitment to improving the survival rate for those people who suffer a cardiac arrest in the community. So, the swift use of a defibrillator in tandem with effective CPR and calling 999 as soon as possible offers people the strongest chance of survival. I'm sure I'm not the only person in this room who's undertaken some of that training themselves. My staff have undertaken that training and refresher training as well. It's something that each of us can do to do something practical about that to try and lessen some of the fear, because a point that is regularly made is that, if someone has had a cardiac arrest, you can't hurt them by intervening, because, if you don't intervene, they're not going to be there. There's something here about demystifying. And, actually, for every person who has undertaken training to use a defibrillator, I have been impressed by the fact that it is, 'Oh, it really does tell you what to do'. So, there's something here about taking away some of the concern you understand that people who haven't undertaken that training and had that experience would have.
Welsh: Ie. Diolch, Lywydd - . [ Torri ar draws.] O, fe wnaf hyn, ac ni fyddaf yn clecian. Diolch, Ddirprwy Lywydd, a diolch i'r Aelod am gyflwyno'r ddadl gydag araith mor adeiladol. I fod yn deg, dyna a gawn yn gyson gan Suzy Davies ar y ddau fater - hawliau anabledd a materion ehangach yn ymwneud â diffibrilwyr. Rwy'n ymwybodol o'r ddeiseb a grybwyllwyd gennych ar ddechrau eich cyfraniad ynghylch graddio hygyrchedd gwasanaethau i bobl anabl ac nid yw'n syndod ei fod wedi ennyn peth cefnogaeth ac edrychaf ymlaen at ystyriaeth y Pwyllgor Deisebau ohono. Wrth gwrs, rydym am weld pawb yn cael mynediad cyfartal i siopau, bwytai a mannau cyhoeddus eraill. Mae hynny'n rhywbeth y mae'r rhan fwyaf ohonom yn ei gymryd yn ganiataol. Felly, mewn egwyddor, mae peth rhinwedd i'r syniad, ac rwy'n croesawu awgrymiadau ynghylch agweddau ymarferol a sut y gallai cynllun o'r fath weithio. Credaf y byddai'n well cadw pethau mor syml â phosibl fel ei fod yn hawdd ei ailadrodd a'i ddeall. Gall fod yn anodd i system rifo sylfaenol ystyried yr ystod eang o faterion mynediad gwahanol y byddai angen eu hystyried, ac rwy'n cydnabod yr hyn a ddywedoch am wahanol heriau y mathau gwahanol o anabledd. Ond mae'n argymhelliad i'w groesawu a dylid meddwl drwyddo a'i archwilio'n briodol i weld sut y gallai pob safle fod mor hygyrch â phosibl. Wrth gwrs, mae yna her, wrth feddwl am ein fframwaith deddfwriaethol presennol o'r Ddeddf Gwahaniaethu ar sail Anabledd wreiddiol yn 1995 ac yn awr y darpariaethau sy'n ffurfio rhan o Ddeddf Cydraddoldeb 2010. Ceir darpariaethau a wnaed yn arbennig ar gyfer siopau a busnesau llai mewn adeiladau hŷn lle nad yw'n bosibl gwneud yr holl addasiadau y byddem fel arall yn disgwyl i adeiladau a busnesau eraill eu gwneud. Ond i'r rhan fwyaf, dylai fod yn bosibl gwneud rhai newidiadau fan lleiaf i wneud eu busnesau'n fwy croesawgar i bobl anabl. Byddai'r ymagwedd gynhwysol honno, gydag agwedd gadarnhaol ar ran y staff, o fudd i'r holl gwsmeriaid, gan gynnwys pobl â namau cudd a gweladwy, pobl â phramiau, coetsis, dinasyddion hŷn, ac mewn gwirionedd, pobl heb anabledd o gwbl. Ceir her ehangach ynghylch gwasanaeth i gwsmeriaid mewn amrywiaeth o leoedd yr awn iddynt yn rheolaidd gyda'n cwstwm neu yn wir, y rhai y dewiswn beidio â mynd â'n cwstwm iddynt oherwydd profiad gwasanaeth cwsmeriaid. Mae hynny'n rhywbeth y dylai pob busnes roi amser a sylw iddo eto. Wrth gwrs, dylid cynllunio'r amgylchedd a gwasanaethau i fod mor hygyrch â phosibl i bawb i'r graddau mwyaf posibl. Ac mae rhywbeth yma - ac roeddwn yn falch o glywed yr Aelod yn cydnabod hyn - am y darpariaethau yn y Ddeddf Cydraddoldeb, ond rhywbeth sy'n mynd y tu hwnt i hynny ac yn ôl at y pwynt a wnaethoch yn eich cyfraniad ynghylch gwasanaeth i gwsmeriaid, oherwydd nid yw'n ymwneud yn syml â chydymffurfio â deddfwriaeth, mae'n ymwneud â rhywbeth llawer mwy ac mewn gwirionedd, i nifer o bobl, mae'n ymwneud â rhywbeth llawer mwy gwerthfawr, lle y teimlant eu bod yn cael eu gwerthfawrogi a'u croesawu go iawn pan fyddant yn defnyddio gwasanaeth. Mae angen inni hyrwyddo trafodaeth onest ac agored - dyna ymadrodd a glywais o'r blaen, ond trafodaeth agored a gonest rhwng grwpiau anabledd, unigolion, y sector busnes, darparwyr gwasanaethau cyhoeddus a'r trydydd sector er mwyn deall beth y credwn sydd ei angen a beth y credwn sy'n bosibl, boed hynny drwy system sgoriau ar ddrysau neu drwy ddulliau eraill, i ystyried yr opsiynau a beth yw'r cyfle gorau i wneud rhywbeth ymarferol er mwyn gwella hygyrchedd ac ymwybyddiaeth ohono yn ogystal. Ac roeddwn yn falch o glywed y pwyntiau niferus a wnaethoch yn eich cyfraniad. Fe gyfeirioch chi hefyd at ddiffibrilwyr wrth gwrs, pwnc yr ydych wedi sôn amdano yn y gorffennol ac rwy'n siŵr y byddwch yn sôn amdano eto, boed hynny mewn dadl fer neu mewn cwestiynau, yn y dyfodol. Fe fyddwch yn gwybod ein bod yn rhannu ymrwymiad i wella cyfraddau goroesi pobl sy'n dioddef ataliad ar y galon yn y gymuned. Felly, mae defnydd cyflym o ddiffibriliwr ochr yn ochr ag adfywio cardio-pwlmonaidd (CPR) effeithiol a ffonio 999 cyn gynted â phosibl yn cynnig y gobaith mwyaf i bobl o oroesi. Rwy'n siŵr nad fi yw'r unig berson yn yr ystafell hon sydd wedi gwneud peth o'r hyfforddiant hwnnw eu hunain. Mae fy staff wedi cael hyfforddiant, a hyfforddiant diweddaru yn ogystal. Mae'n rhywbeth y gall pob un ohonom ei wneud i wneud rhywbeth ymarferol am hynny er mwyn ceisio lleihau peth o'r ofn, gan mai un pwynt a wneir yn rheolaidd os oes rhywun wedi cael trawiad ar y galon yw na allwch eu brifo drwy ymyrryd, oherwydd os nad ydych yn ymyrryd, nid ydynt yn mynd i fod yno. Mae rhywbeth yma am symleiddio. Ac mewn gwirionedd, fel pob person sydd wedi cael hyfforddiant i ddefnyddio diffibriliwr, gwnaed argraff fawr arnaf gan y ffaith ei fod yn fater o, 'O, mae'n dweud wrthych go iawn beth i'w wneud'. Felly, mae rhywbeth yma am gael gwared ar beth o'r pryder a fyddai, yn ddigon dealladwy, gan bobl sydd heb gael yr hyfforddiant hwnnw na'r profiad hwnnw.