English: There is a difference. Having looked at what was captured under the Welsh language Act before standards, there wasn't always certainty that a body would respond at all to complaints about the Welsh language. But now they are duty bound to respond and to provide evidence, and they do do that. And I have to say that, very often, they do come up with proposals and solutions. So, there's been a culture change. It was quite painful at the outset - I don't think anybody likes to have an external organisation looking at their procedures - but it has changed; I think organisations do respond more positively. And it has empowered the position of the individual. Yes, they may complain directly to us rather than to the institution involved, but the individual is empowered when things aren't happening as they should through the medium of Welsh, and I think that's positive. The other thing to note is that the standards are broader. It was services only that were captured under the 1993 Act, but the standards relate to internal administration, policy-making standards, promotion. So, one can make a complaint about the absence of wider opportunities to use the Welsh language. So, the reach of the enforcement the process is broader. Enforcement isn't seen as something positive but we do try to use it in a positive sense, and it makes a difference. We looked into swimming lessons - and the absence of Welsh language swimming lessons - and you do see that organisations have responded, they trained their coaches. And, when you look at the impact, there are Welsh language swimming classes available now. And, in one centre, 18 had taken up that opportunity to use that service through the medium of Welsh. So, we are starting to see that that is having a positive impact in term of its effect.
Welsh: Mae yna wahaniaeth. O fod yn ymchwilio i bethau o dan y Ddeddf iaith cyn i safonau ddod i mewn, nid oedd yna wastad sicrwydd y byddai corff yn ymateb o gwbl i gwynion am y Gymraeg. Ond rŵan, mae dyletswydd arnyn nhw i ymateb, i roi tystiolaeth, ac maen nhw yn ei wneud. Ac mae'n rhaid dweud, yn aml iawn hefyd, maen nhw'n dod i fyny efo cynigion a datrysiadau. So, mae yna newid diwylliant wedi bod. Roedd o'n eithaf poenus ar y dechrau - nid wyf yn meddwl bod unrhyw un yn licio corff yn ymchwilio o'r tu allan - ond mae o wedi newid; rydw i'n meddwl bod sefydliadau yn ymateb yn well. Ac, wrth gwrs, mae wedi grymuso sefyllfa'r unigolyn. Iawn, maen nhw'n cwyno wrthym ni'n uniongyrchol yn hytrach na'r sefydliad, ond mae'r unigolyn mewn sefyllfa fwy grymus pan fo pethau ddim yn digwydd yn iawn yn y Gymraeg, ac mae hynny, rydw i'n meddwl, yn beth da. Y peth arall, rydw i'n meddwl, i'w nodi ydy bod y safonau'n ehangach - gwasanaethau'n unig o dan drefn 1993, ond mae safonau'n ymwneud â gweinyddu mewnol, safonau llunio polisi, hyrwyddo. Felly, mae rhywun yn gallu rhoi cwyn ynglŷn â nad oes cyfleon ehangach i ddefnyddio'r Gymraeg. Felly, mae gafael y broses orfodi yn ehangach. Ac rydw i'n credu hefyd - . Nid yw gorfodi yn cael ei weld fel peth cadarnhaol, ond rydym ni'n ceisio ei ddefnyddio fo yn yr ysbryd yna, ac mae o'n gwneud gwahaniaeth. Mi wnaethom ni ymchwiliad i wersi nofio - diffyg gwersi nofio - ac rydych chi'n gweld bod cyrff wedi ymateb ac wedi hyfforddi hyfforddwyr, a, pan ydym ni'n edrych ar y traweffaith, bod yna ddosbarthiadau nofio cyfrwng Cymraeg. Ac, mewn un canolfan, mae 18 wedi cymryd i fyny'r cyfle i ddefnyddio'r gwasanaeth yna drwy'r Gymraeg. Felly, rydym ni yn dechrau gweld bod hynny'n gadarnhaol o ran ei draweffaith.