English: Thank you very much, Llywydd. It gives me great pleasure to introduce this annual report on the Assembly Commission's official languages scheme. It's wonderful to have an opportunity to share an update on our work over the past year. Now, the report celebrates successes, but also notes those occasions when we have not always succeeded in meeting the high standards set by the scheme. I would like to begin with the themes that provide the structure for our work for the fifth Assembly. Last year saw a great deal of debate on our ambitious plans to transform the recruitment system in order to improve the process of defining and setting language skills levels for posts, introducing a requirement for basic language skills for every post advertised. The revised system has now been in place for a year, and the report includes details on the number of posts advertised at different levels, and in annual reports from this point on we will be able to compare those figures. Now, with regard to the language skills theme, the language skills team has continued to provide bespoke training to Assembly Members and their support staff as well as Assembly Commission staff. Over 150 learners are now receiving training from the team. This year, thanks to the dedication of our learners and the team's innovative training methods, 11 learners have sat WJEC exams on the access, foundation and intermediate levels, with many more climbing the skills ladder but choosing not to sit an exam. On the whole, the official languages team's work this year has focused on linguistic planning, which is the third theme, following the implementation of the new recruitment system. Heads of service and official languages co-ordinators are currently amending the language schemes of their respective services, noting the language skills requirements of each post. And, in tandem with this work, we're in the process of recording the language skills of all members of staff. This work is being done by each service in turn on a self-assessment basis, and the language skills team will be providing support to individuals and teams as necessary. All of this will provide certainty for the chief executive, and for me as commissioner with responsibility for official languages, that we are planning the organisation's bilingual capacity appropriately to provide excellent bilingual services at all times. Now, the Assembly's proceedings are the fourth theme. Our work has focused on supporting Assembly Members to work and participate in proceedings in their chosen language. This year, the survey of Assembly Members and their staff yielded particularly good results in terms of their ability to work in their chosen language. However, we must not rest on our laurels, and nor will we do so. We will continue to listen to feedback from Members and their support staff to ensure that we maintain these high standards. Unfortunately, there was no improvement in the number of monolingual documents laid in the Table Office, which means that it's difficult for Members to prepare for proceedings in their chosen language. However, we continue to work with the Welsh Government to seek opportunities to improve their provision. We welcome the commitment made by Shan Morgan, the Permanent Secretary, last week, during the Culture, Welsh Language and Communications Committee's scrutiny session, to increase the number of documents laid bilingually, and it would be good to be able to report on progress on this matter in next year's report. The fifth theme is the most wide-ranging with regard to targets, and, even though they are reasonably simple in nature, taken together they will make a major difference to the culture and ethos of our organisation. These are the targets that will enable us to make the changes required to ensure that we achieve our ambition of being recognised as an innovative and proactive organisation in the provision of bilingual services. In terms of the service standards, you will remember that we included a number of statistics on elements of the services that we provide last year, and this year we have added to those tables to allow comparisons to be made between years. During last year's debate, Members requested details about the number and nature of the complaints received. It's heartening to note that only a small number of complaints were received and that we successfully resolved the majority informally without the need for a formal inquiry. However, I would like to assure you that we will use any feedback to learn and to improve our services. Positive feedback is also important, and the report includes a number of quotes from individuals, which will, again, assist us to learn lessons and to share good practice across the organisation. I look forward to hearing your response to the report.
Welsh: Diolch yn fawr. A phleser o'r mwyaf ydy cyflwyno'r adroddiad blynyddol yma ar gynllun ieithoedd swyddogol Comisiwn y Cynulliad. Mae'n braf cael cyfle i'ch diweddaru chi am ein gwaith ni dros y flwyddyn diwethaf. Mae'r adroddiad yn dathlu llwyddiannau, ond hefyd yn nodi'r adegau pan nad ydym ni wedi llwyddo i gyrraedd y safonau uchel sy'n ddisgwyliedig o dan y cynllun. Mi hoffwn i gychwyn efo'r themâu sy'n rhoi strwythur i'n gwaith ar gyfer y pumed Cynulliad. Fe gafwyd cryn drafodaeth y llynedd am ein cynlluniau uchelgeisiol ar gyfer trawsnewid y system recriwtio er mwyn disgrifio a phennu sgiliau iaith ar gyfer swyddi yn well, gan gyflwyno gofyniad sgiliau iaith sylfaenol ar gyfer pob swydd a hysbysebir. Bellach, mae'r system honno wedi bod ar waith am flwyddyn ac mae'r adroddiad yn cynnwys manylion nifer y swyddi a hysbysebwyd ar wahanol lefelau, ac mewn adroddiadau blynyddol o hyn allan mi fydd modd i ni gymharu'r niferoedd hynny. O ran y thema sgiliau iaith, mae'r tîm sgiliau iaith wedi parhau i gynnig hyfforddiant wedi'i deilwra ar gyfer Aelodau Cynulliad a'u staff cymorth a staff Comisiwn y Cynulliad. Bellach mae dros 150 o ddysgwyr yn derbyn hyfforddiant gan y tîm. Eleni, diolch i ymroddiad ein dysgwyr, a dulliau hyfforddi arloesol y tîm, mae 11 o ddysgwyr wedi sefyll arholiadau CBAC ar lefelau mynediad, sylfaen a chanolradd, efo llawer iawn mwy yn dringo ysgol y lefelau ond yn dewis peidio â sefyll arholiad. Ar y cyfan, mae gwaith y tîm ieithoedd swyddogol eleni wedi canolbwyntio ar gynllunio ieithyddol, sef y trydedd thema, yn sgil rhoi'r system recriwtio newydd ar waith. Mae penaethiaid gwasanaeth a chydgysylltwyr ieithoedd swyddogol wrthi'n diwygio cynlluniau iaith y gwasanaethau unigol, gan nodi gofynion sgiliau iaith ar gyfer pob swydd. Law yn llaw â'r gwaith hwn, rydym ni yn y broses o gofnodi sgiliau iaith ein holl staff. Mae'r gwaith yn digwydd fesul gwasanaeth ar sail hunan asesiad, a bydd y tîm ieithoedd swyddogol a'r tîm sgiliau iaith yn darparu cefnogaeth i unigolion a thimau yn ôl yr angen. Bydd hyn oll yn ffordd o gynnig sicrwydd i'r prif weithredwr, ac i mi fel comisiynydd â chyfrifoldeb am ieithoedd swyddogol, ein bod ni yn cynllunio capasiti dwyieithog y sefydliad yma'n briodol ar gyfer darparu gwasanaethau dwyieithog o'r radd flaenaf bob amser. Trafodion y Cynulliad ydy'r pedwaredd thema. Mae ein gwaith ni wedi canolbwyntio ar gefnogi Aelodau Cynulliad i weithio a chymryd rhan mewn trafodion yn eu dewis iaith. Eleni, cafwyd canlyniadau arbennig o dda yn yr arolwg o Aelodau Cynulliad a'u staff cymorth o ran y gallu i weithio yn eu dewis iaith, ond dydyn ni ddim yn mynd i fod yn gorffwys ar ein rhwyfau, ac mi fyddwn ni'n parhau i wrando ar adborth gan Aelodau a'u staff cymorth er mwyn sicrhau ein bod yn cynnal y safonau uchel yma. Yn anffodus, ni chafwyd gwelliant o ran nifer y dogfennau a osodwyd yn y Swyddfa Gyflwyno yn uniaith, sy'n golygu ei bod yn anodd i Aelodau baratoi ar gyfer trafodion yn eu dewis iaith. Fodd bynnag, rydym ni'n parhau i gydweithio â Llywodraeth Cymru i chwilio am gyfleoedd i wella eu darpariaeth. Rydym ni'n croesawu'r ymrwymiad a roddwyd gan Shan Morgan, yr Ysgrifennydd Parhaol, yr wythnos diwethaf, yn ystod sesiwn craffu'r Pwyllgor Diwylliant, y Gymraeg a Chyfathrebu, sef ymrwymiad i gynyddu nifer y dogfennau a osodir yn ddwyieithog, ac mi fyddai'n braf iawn gallu dod yn ôl yma'r flwyddyn nesaf i adrodd cynnydd ar y mater yna. Thema pump yw'r un mwyaf eang o ran targedau, ac er eu bod yn rhai gweddol syml, gyda'i gilydd, mi fyddan nhw'n gwneud gwahaniaeth mawr i ddiwylliant ac ethos ein sefydliad. Dyma'r targedau fydd yn ein galluogi ni i wneud y newidiadau fydd yn sicrhau ein bod ni'n cyrraedd y nod o gael ein hadnabod fel sefydliad blaengar a rhagweithiol wrth ddarparu gwasanaethau dwyieithog. O ran y safonau gwasanaeth, fe gofiwch i ni gynnwys nifer o ystadegau ar elfennau o'r gwasanaethau a ddarparwn y llynedd, ac eleni rydym ni wedi ychwanegu at y tablau hynny er mwyn caniatáu cymhariaeth rhwng blynyddoedd. Yn ystod y ddadl llynedd, gofynnodd Aelodau am fanylion ynghylch union nifer a natur y cwynion a dderbyniwyd. Mae'n galonogol nodi mai nifer bach o gwynion gafodd eu derbyn a'n bod wedi llwyddo i fynd i'r afael â'r rhan fwyaf ohonyn nhw'n anffurfiol heb yr angen am ymchwiliad ffurfiol. Fodd bynnag, mi fyddwn i'n hoffi eich sicrhau chi y byddwn ni'n defnyddio unrhyw adborth i ddysgu ac i wella ein gwasanaethau. Mae adborth positif hefyd yn bwysig, ac mae'r adroddiad yn cynnwys nifer o ddyfyniadau gan unigolion, unwaith eto sy'n ein cynorthwyo i ddysgu a rhannu arferion llwyddiannus ar draws y sefydliad. Dwi'n edrych ymlaen at glywed eich ymateb i'r adroddiad.