English: Llywydd, can I begin by agreeing with what Janet Finch-Saunders has said about the utter unacceptability of people facing assaults as part of their daily work? And those figures are shocking. I think the Member will agree with me that, in part, they are because of the greater willingness of people to report and record those incidents, which previously they may simply have accepted as part of the nature of the job that they do. That was never the right thing. And the actions that have been taken have been supported across the Chamber, to make it absolutely clear that people who work in our NHS deserve to go about the important work they do without the risk of being assaulted by people. It is, we understand, that NHS staff are often dealing with people who are distressed. They can be dealing with people who have problems of mental health, they can be dealing with people who have problems of substance misuse, and sometimes people's behaviour is inherently unpredictable. In those circumstances, staff always, I know, want to work with people to resolve those difficulties. But staff also face difficulties from people who have been drinking, who come in to accident and emergency departments, for example, worse for wear for drink, and, in those circumstances, a zero-tolerance policy towards behaviour that leads to these difficulties is part of the way we deal with it in the NHS. We deal with it with our partners in the police service, with our colleagues in the trade union movement, because reporting, recording and then responding to those incidents is absolutely the way that we want to see those incidents eliminated.
Welsh: Llywydd, a gaf i ddechrau trwy gytuno â'r hyn y mae Janet Finch-Saunders wedi ei ddweud am y sefyllfa gwbl annerbyniol o bobl yn wynebu ymosodiadau yn rhan o'u gwaith beunyddiol? Ac mae'r ffigurau hynny'n frawychus. Rwy'n credu y bydd yr Aelod yn cytuno â mi mai'r rheswm amdanyn nhw, yn rhannol, yw bod pobl yn fwy parod i hysbysu am y digwyddiadau hynny a'u cofnodi, efallai y bydden nhw wedi eu derbyn yn y gorffennol yn rhan o natur y gwaith y maen nhw'n ei wneud. Nid oedd hynny'n iawn erioed. A chefnogwyd y camau a gymerwyd ar draws y Siambr, i'w gwneud yn gwbl eglur bod pobl sy'n gweithio yn ein GIG yn haeddu gwneud y gwaith pwysig y maen nhw'n ei wneud heb y perygl o ddioddef ymosodiadau gan bobl. Mae'n ffaith, rydym ni'n deall, bod staff y GIG yn aml yn ymdrin â phobl mewn trallod. Efallai eu bod yn ymdrin â phobl sydd â phroblemau iechyd meddwl, efallai y byddan nhw yn ymdrin â phobl sydd â phroblemau camddefnyddio sylweddau, ac weithiau mae ymddygiad pobl yn anrhagweladwy yn ei hanfod. O dan yr amgylchiadau hynny, mae staff bob amser, mi wn, eisiau gweithio gyda phobl i ddatrys yr anawsterau hynny. Ond mae staff hefyd yn wynebu anawsterau gan bobl sydd wedi bod yn yfed, sy'n dod i adrannau damweiniau ac achosion brys, er enghraifft, wedi meddwi, ac, o dan yr amgylchiadau hynny, mae polisi o ddim goddefgarwch o ymddygiad sy'n arwain at yr anawsterau hyn yn rhan o'r ffordd yr ydym ni'n ymdrin ag ef yn y GIG. Rydym ni'n ymdrin ag ef gyda'n partneriaid yng ngwasanaeth yr heddlu, gyda'n cydweithwyr yn y mudiad undebau llafur, oherwydd mae'n gwbl sicr mai adrodd, cofnodi ac yna ymateb i'r digwyddiadau hynny yw'r ffordd yr ydym ni eisiau gweld y digwyddiadau hynny'n cael eu dileu.