English: I also think that what's interesting is that it's not one sector or another that is clearly failing, but that there are institutions within various sectors that are performing far better than others. So, what we're eager to do is to provide, in the first instance, an opportunity for us to have discussions with these organisations as to where they're failing, that we give them an opportunity to respond to that and to put an action plan in place or something similar, but that we are far more willing, where that doesn't work and where the leadership within the organisation doesn't take responsibility for driving change, to carry out investigations into what exactly is wrong in terms of the way that that organisation is responding to standards. This discretion is difficult. That's why I had to, and I was very eager to, take on board some of the concerns of Cymdeithas yr Iaith. They thought that I was operating contrary to the enforcement policy. They were concerned that we were using swift resolutions and that was because I changed the policy: rather than starting an investigation immediately as we receive a complaint, we give that organisation an opportunity to respond to the complaint first of all and then consider whether we need to open an investigation. In most cases, where we don't open an investigation, what has happened is that the organisation has admitted that they have contravened a standard, that they have given us some sort of assurance that they are taking action and that we are confident that that kind of incident isn't going to be repeated. And that's why I provided substantial resources to seek an independent report from Rhianwen Roberts to see whether she believed that I was operating inappropriately or unreasonably in terms of the policy. And her decision was that I was operating within the terms of the policy. The intention is not to hold fewer investigations, but that we are selective and that we decide to hold investigations where that will have a far greater influence on the ability of Welsh speakers and Welsh learners to use the Welsh language. I'm also very eager to say that if anyone disagrees with my decisions, they can then go to the Welsh language tribunal. That's at no personal cost to them. The truth of the matter is that, in the vast majority of cases, the tribunal has stated that we are operating appropriately in terms of the discretion and the reasons we provide for not carrying out investigations. But this is something that we do have to bear in mind. This discretion is something that is used by legal entities across the globe, but we do have to be aware of individuals' concerns about the way that we operate.
Welsh: Dwi'n meddwl hefyd beth sy'n ddiddorol ydy mai nid un sector neu'r llall sydd yn amlwg i ni yn methu, ond bod yna sefydliadau o fewn gwahanol sectorau sydd yn perfformio'n llawer iawn gwell na'i gilydd. Felly, beth rydym ni'n awyddus i'w wneud ydy rhoi cyfle yn y lle cyntaf, ein bod ni'n trafod efo'r cyrff yma lle'n union maen nhw'n methu, ein bod ni'n rhoi cyfle iddyn nhw ymateb â chynllun gweithredu neu beth bynnag, ond ein bod ni'n llawer iawn mwy parod, lle dyw hynny ddim yn gweithio a lle dyw arweinyddiaeth y corff ddim yn cymryd cyfrifoldeb dros newid, i ymchwilio i beth yn union sydd o'i le o ran y ffordd y mae'r corff yna'n ymateb i'r safonau. Mae'r disgresiwn yma yn beth anodd. Dyna pam mi oedd yn rhaid i mi, ac mi oeddwn i'n awyddus iawn, i gymryd rhai o bryderon Cymdeithas yr Iaith o ddifrif. Mi oedd y gymdeithas yn meddwl fy mod i'n gweithredu'n groes i'r polisi gorfodi. Mi oedden nhw'n pryderu ein bod ni'n defnyddio datrysiadau buan ac mi oedd hynny o achos fy mod i wedi newid y polisi: yn hytrach na'n bod ni'n dechrau ymchwilio yn syth ar ôl derbyn cwyn, rydyn ni'n gofyn i gorff ymateb i'r gŵyn yn y lle cyntaf, ac ar ôl hynny rydym ni'n gweld a oes angen agor ymchwiliad. Yn y rhan fwyaf o achosion, lle dydyn ni ddim yn agor ymchwiliad, beth sydd wedi digwydd ydy bod y corff wedi cyfaddef eu bod nhw wedi torri safon, eu bod nhw wedi rhoi rhyw fath o gydnabyddiaeth eu bod nhw'n gweithredu a'n bod ni'n ddigon hyderus o ran y ffaith bod y tor safon ddim yn debygol o ddigwydd eto. Dyna pam y gwnes i roi adnoddau sylweddol i mewn i ofyn am adroddiad annibynnol gan Rhianwen Roberts i weld yn union a oedd hi'n credu fy mod i'n gweithredu'n amhriodol neu'n afresymol o ran y polisi. Ei dyfarniad hi oedd fy mod i'n gweithredu yn ôl y polisi. A'r bwriad ydy, nid ein bod ni'n cynnal llai o ymchwiliadau, ond ein bod ni'n dewis - ni'n hunain yn dewis - i gynnal ymchwiliadau lle bydd hynny'n dylanwadu llawer iawn mwy ar allu Cymry Cymraeg a dysgwyr i ddefnyddio'r Gymraeg. Dwi hefyd yn awyddus iawn i ddweud os oes yna rywun sydd yn anghytuno efo'r dyfarniad dwi'n ei wneud, mae yna le iddyn nhw fynd at dribiwnlys y Gymraeg. Dyw hynny ar ddim cost iddyn nhw. A'r gwir amdani ydy, yn y mwyafrif llethol o achosion, mae'r tribiwnlys wedi dweud ein bod ni'n gweithredu'n briodol o ran y disgresiwn a'r rhesymau rydyn ni'n eu rhoi dros beidio ag ymchwilio. Ond mae hyn yn rhywbeth y mae'n rhaid i ni ei gadw mewn sylw. Mae disgresiwn yn rhywbeth sy'n cael ei weithredu gan endidau cyfreithiol ar draws y byd, ond yn amlwg, mae'n rhaid i ni fod yn ymwybodol o bryderon gan unigolion ynglŷn â'r ffordd rydyn ni'n gweithredu.