English: Thank you for those two issues. With Virgin Media, as the Member well knows, throughout the summer, officials have been in meetings with both Virgin Media management and its employee representatives to assess the situation as it evolves and to be sure our assistance is available where appropriate. The Welsh Contact Centre Forum is arranging jobs fairs to be held later this month at the Virgin Media site. The fairs will bring together recruiting employers within the area, as well as providing careers advice for those staff seeking alternative employment. Like you and other colleagues representing the Swansea area, we've all raised concerns around the handling of the redundancy processes being undertaken. The economy Secretary has specifically raised these concerns with Virgin Media's head office very recently, and I can tell the Member that, last week, Virgin Media wrote to the economy Secretary assuring him that all employees will not forgo a redundancy package as a result of taking up a job offer with an alternative employer before their formal exit dates, which the Member knows - I know as well, and Rebecca Evans also knows - has been a very major concern of the employees that are being - that go from Virgin Media. They will also make available to consumer operations staff a discretionary operational transition payment, or loyalty bonus, if you like, to recognise those who do maintain customer service levels by staying with the company until the formal exit dates. Virgin Media's outplacement support team has taken on responsibility for providing staff with on-site access to key partners of the taskforce approach, including Careers Wales, the Department for Work and Pensions and local employers. And they're also offering one-to-one advice on curriculum vitae writing, interview skills, and Linkedin profiles. So, we're keeping a very close eye on ensuring that full range of services that the Welsh Government makes available to employees in this situation is available at Virgin Media.
Welsh: Diolch i chi am y ddau fater hynny. O ran Virgin Media, mae'r Aelod yn gwybod yn iawn fod swyddogion wedi bod mewn cyfarfodydd gyda rheolwyr Virgin Media a chynrychiolwyr y gweithwyr trwy gydol yr haf, er mwyn asesu'r sefyllfa wrth iddo ddatblygu, ac i sicrhau ein bod yn cynnig cymorth pan fo'n briodol. Mae'r Welsh Contact Centre Forum yn trefnu ffeiriau swyddi ar gyfer diwedd y mis hwn ar safle Virgin Media. Bydd y ffeiriau yn dod a chyflogwyr sy'n recriwtio staff o fewn yr ardal ynghyd, ac yn cynnig cyngor gyrfaoedd i'r staff sy'n chwilio am gyflogaeth amgen. Yn debyg i chi a'r cyd-Aelodau eraill sy'n cynrychioli ardal Abertawe, rydym ni oll wedi mynegi ein pryder ynghylch y driniaeth o'r broses ddiswyddo. Mae Ysgrifennydd y Cabinet ar gyfer yr Economi wedi mynegi'r pryderon penodol yma gyda phrif swyddfa Virgin Media yn ddiweddar iawn. A gallaf ddweud wrth yr Aelod, yr wythnos diwethaf ysgrifennodd Virgin Media at yr Ysgrifennydd i sicrhau na fydd unrhyw weithiwr yn ildio eu pecyn diswyddo o gael cynnig swydd gyda chyflogwr arall cyn y dyddiad ymadael ffurfiol, ac mae'r Aelod yn gwybod bod hynny - Rwy'n gwybod hefyd, ac mae Rebecca Evans hefyd yn gwybod - wedi bod yn bryder mawr iawn i'r gweithwyr sy'n cael eu - sy'n gadael Virgin Media. Byddent hefyd yn cynnig taliad pontio gweithredol dewisol, neu fonws teyrngarwch, pe mynnwch, i'r staff gweithrediadau defnyddwyr, i gydnabod y rhai sy'n cynnal lefelau gwasanaeth cwsmeriaid trwy aros gyda'r cwmni nes y dyddiad ymadael ffurfiol. Mae tîm cymorth all-leoli Virgin Media wedi cymryd y cyfrifoldeb o ddarparu bod gan yr holl staff fynediad at y partneriaid allweddol ar y safle, gan gynnwys Gyrfa Cymru, yr Adran Gwaith a Phensiynau, a chyflogwyr lleol. Maen nhw hefyd yn cynnig cyngor un i un ar ysgrifennu CV, sgiliau cyfweld, a chreu proffil Linkedin. Felly, rydym yn cadw llygad barcud ar hyn er mwyn sicrhau bod yr ystod lawn o wasanaethau Llywodraeth Cymru ar gyfer gweithwyr yn y sefyllfa hon ar gael ar Virgin Media.