English: Thank you. Briefly, I think one of the fundamentals to note here is that there is no difference in terms of the volume of complaints from one year to the next in comparing this year and last year, but if you look over the past four years there's been a 40 per cent increase. So, our enforcement powers are attached to a certain extent to complaints, and we have opened 65 investigations into complaints, we've made adjudications on 85, and we've used our discretion not to carry out investigations into 29 per cent of the complaints that we've received. So, we are trying to regulate in a proportionate manner and to have the smallest amount of intervention in order to ensure compliance and ensure that organisations do comply. What I would say is that Aled has asked us as officials to monitor the implementation of enforcement action since he became commissioner. So, we are looking much more now at the impact of enforcement and, generally speaking, we do see that organisations do implement changes and that the situation is changing. So, one does feel that our enforcement is sufficient. Perhaps the only other thing that Aled has asked us to do is to provide more focus on opening own-initiative investigations, if you like. We have seen over the years since standards have been imposed that we have a tendency to open investigations into complaints, but that the teams working with organisations identify weaknesses or failures, but we don't perhaps commence investigations into issues that may be more serious than the complaints that we receive. So, we perhaps need to target our investigation and enforcement work where it is most needed.
Welsh: Diolch yn fawr. Yn gyflym, dwi'n meddwl mai un o'r pethau sylfaenol i'w nodi, efallai, ydy bod yna ddim gwahaniaeth o ran cynnydd mewn cwynion o un flwyddyn i'r llall o gymharu eleni â'r llynedd, ond os ydych chi'n edrych yn ôl dros bedair blynedd mae yna 40 y cant o gynnydd wedi bod. Felly, mae'n pwerau gorfodi ni ynghlwm i raddau helaeth efo cwynion, ac rydyn ni wedi agor 65 ymchwiliad i gwynion, dyfarnu ar 85, a defnyddio disgresiwn i beidio ymchwilio i 29 y cant o'r cwynion rydyn ni wedi eu derbyn. Felly, rydyn ni yn ceisio rheoleiddio yn rhesymol gyda'r ymyrraeth leiaf i gyflawni'r nod rydyn ni'n ei ddymuno a sicrhau bod cyrff yn gweithredu yr hyn y dylen nhw. A beth fyddwn i'n ei ddweud ydy bod Aled wedi gofyn i ni fel swyddogion i fonitro gweithrediad camau gorfodi ers iddo fo ddod yn gomisiynydd. Felly, rydyn ni'n edrych llawer iawn mwy rŵan ar draw-effaith y camau gorfodi ac, ar y cyfan, rydyn ni'n gweld bod cyrff yn eu gweithredu nhw a bod pethau yn newid. Felly, mae rhywun yn teimlo bod y gorfodi rydyn ni'n ei wneud yn ddigonol. Efallai mai'r unig beth arall mae Aled hefyd wedi gofyn i ni ei wneud ydy rhoi mwy o sylw i agor ymchwiliadau o'n dewis ein hunain. Rydyn ni wedi gweld dros y blynyddoedd y mae'r safonau wedi bod mewn grym fod yna duedd i ni agor ymchwiliadau i gwynion, ond bod y timoedd sydd yn gweithio efo cyrff yn gweld camweddau neu fethiannau, ond dydyn ni ddim efallai yn agor ymchwiliadau i bethau o bosibl sydd yn fwy difrifol na thestun rhai o'r cwynion. Felly, mae angen i ni newid a thargedu ein gwaith ymchwilio a gorfodi lle mae mwyaf ei angen o.