English: Well, I think it was unfortunate in the reference to Cwm Taf, because we're dealing with a system failure there with real individual harm it's caused, and we're looking at it at a system level. There's never been an incident where I've tried to say that the healthcare system does not have responsibility to individuals throughout it, and I expect our system to be able to deal with those. In the figures that I referred to earlier, about satisfaction with the health service, those themselves don't say that every single person says that every single interaction has left them satisfied. There is always learning in where things go wrong. And in the individual case that you referred to, again, you know that I can't comment on it. I am, of course, interested in every single person who has cause to complain and cause for concern about the health service. But it does not matter whether they are physically being treated or cared for in England or within Wales. I expect people who commission and have responsibility for that care to maintain their interest in the quality of the care that's being provided as well, because a number of the statements you've made today are of real concern, about the quality of care and about what the relevant inspectorates both here and in England should be interested in, given the seriousness that you've outlined. I will check through my office about the interest that the health board continues to take and the responses to the concerns being raised by your constituent, her family and her advocates. I recognise that I have responsibility for the whole system, both the good and the part that needs improving. I don't walk away from that, and I'll certainly take up the individual matters. I'd be grateful if you could raise all three of them in writing with me and I'll make sure that they are dealt with.
Welsh: Wel, credaf fod y cyfeiriad at Gwm Taf yn anffodus, gan ein bod yn ymdrin â methiant yn y system yno gyda'r niwed gwirioneddol y mae wedi'i achosi i unigolion, ac rydym yn ystyried y broblem ar lefel system. Nid oes digwyddiad wedi bod erioed lle rwyf wedi ceisio dweud nad oes gan y system gofal iechyd gyfrifoldeb am unigolion drwyddi draw, ac rwy'n disgwyl i'n system allu ymdrin â'r rheini. Yn y ffigurau y cyfeiriais atynt yn gynharach, ynglŷn â boddhad â'r gwasanaeth iechyd, nid yw'r rheini ynddynt eu hunain yn dweud bod pob unigolyn yn dweud eu bod yn fodlon â phob un dim. Ceir gwersi i'w dysgu bob amser pan fo pethau'n mynd o chwith. Ac yn yr achos unigol y cyfeirioch chi ato, unwaith eto, fe wyddoch na allaf wneud sylwadau arno. Mae gennyf ddiddordeb, wrth gwrs, ym mhob unigolyn sydd â rheswm i gwyno a rheswm i bryderu am y gwasanaeth iechyd. Ond nid oes wahaniaeth a ydynt yn cael eu trin neu'n derbyn gofal yng Nghymru neu yn Lloegr. Rwy'n disgwyl i bobl sy'n comisiynu ac sy'n gyfrifol am y gofal hwnnw gynnal eu diddordeb yn ansawdd y gofal a ddarperir hefyd, gan fod nifer o'r datganiadau rydych wedi'u gwneud heddiw yn peri pryder gwirioneddol ynglŷn ag ansawdd y gofal ac ynglŷn â'r hyn a ddylai fod o ddiddordeb i'r arolygiaethau perthnasol yma ac yn Lloegr, o ystyried difrifoldeb yr hyn a ddisgrifiwyd gennych. Drwy fy swyddfa, fe edrychaf i weld faint o sylw y mae'r bwrdd iechyd yn parhau i'w roi i hyn a'r ymatebion i'r pryderon a godwyd gan eich etholwr, ei theulu a'i heiriolwyr. Rwy'n cydnabod mai fi sy'n gyfrifol am y system gyfan, y rhannau da a'r rhannau y mae angen eu gwella. Nid wyf yn troi cefn ar hynny, a byddaf yn sicr yn mynd i'r afael â'r materion unigol. Buaswn yn ddiolchgar pe gallech ysgrifennu ataf gyda manylion am y tri mater, a byddaf yn sicrhau eu bod yn cael sylw.