English: It does seem rather curious that, with job losses on this scale, Tesco didn't give any prior warning to any relevant organisations, such as yourself or the Wales Contact Centre Forum. There is also the issue - well, you mentioned it yourself, actually - regarding information given to the actual employees, because I've also been told that the staff that weren't on shift at the time the job losses were announced weren't contacted by Tesco, but they did find out either through fellow workers or, unfortunately, through social media, as you pointed out yourself. So, it wasn't very good practice from Tesco and they do seem to have acted in a rather cavalier fashion altogether with these job losses. So, that is unfortunate, and what can be salvaged from this we don't know. But I welcome your efforts in trying to alleviate the job losses as far as can possibly be done. Hopefully, people can be redeployed as far as possible, although you now say that it won't be anywhere near the total number of job losses. There is a structure in Cardiff in particular with call centres. This has been a growth area in recent years, as you've identified. So, hopefully, people can be integrated in the existing call centre network. Of course, conditions do vary across this sector. Tesco, in fact, I believe, was one of the better operations as far as the employees were concerned. So, it's all the more unfortunate that they've now treated the employees rather badly over this. Of course, if people aren't going to stay within Tesco, they will be wondering about redundancy packages. But there is probably little that you can say about that. As far as I'm aware, the unions are currently negotiating. I don't know if there's anything else you can add to what you've said. But thanks for your contribution.
Welsh: Mae'n ymddangos braidd yn rhyfedd, gyda cholledion swyddi ar y raddfa hon, na roddodd Tesco unrhyw rybudd ymlaen llaw i unrhyw sefydliadau perthnasol, fel chi eich hun neu Fforwm Canolfannau Cyswllt Cymru. Hefyd, mae'r mater - wel, fe sonioch amdano eich hun, mewn gwirionedd - ynglŷn â'r wybodaeth a roddir i'r gweithwyr eu hunain, oherwydd cefais innau wybod hefyd na chysylltodd Tesco â'r staff nad oedd ar ddyletswydd ar yr adeg y cyhoeddwyd y colledion swyddi, ond eu bod wedi cael gwybod naill ai drwy gydweithwyr neu, yn anffodus, drwy gyfryngau cymdeithasol, fel y nodwyd gennych. Felly, nid oedd yn arfer da iawn gan Tesco ac mae'n ymddangos eu bod wedi gweithredu mewn modd trahaus braidd gyda'r colledion swyddi hyn. Felly, mae hynny'n anffodus, a beth y gellir ei achub o hyn, nid ydym yn gwybod. Ond rwy'n croesawu eich ymdrechion i geisio lliniaru cymaint ag sy'n bosibl ar y colledion swyddi. Y gobaith yw y gellir adleoli pobl cymaint ag y bo modd, er eich bod yn awr yn dweud na fydd yn agos at gyfanswm y swyddi a gollir. Mae yna strwythur yng Nghaerdydd yn enwedig mewn perthynas â chanolfannau galwadau. Mae hwn wedi bod yn faes twf yn y blynyddoedd diwethaf, fel y nodwyd gennych. Felly, gobeithio y gellir integreiddio pobl yn y rhwydwaith o ganolfannau galwadau sy'n bodoli'n barod. Wrth gwrs, mae'r amodau'n amrywio ar draws y sector. Rwy'n credu mai Tesco, mewn gwirionedd, oedd un o'r gweithrediadau gwell o ran y gweithwyr. Felly, mae'n fwy anffodus byth yn awr eu bod wedi trin y gweithwyr yn wael braidd yn y mater hwn. Wrth gwrs, os nad yw pobl yn mynd i aros gyda Tesco, byddant yn meddwl am becynnau diswyddo. Ond mae'n debyg mai ychydig iawn y gallwch ei ddweud am hynny. Cyn belled ag y gwn, mae'r undebau'n trafod ar hyn o bryd. Nid wyf yn gwybod a oes unrhyw beth arall y gallwch ei ychwanegu at yr hyn rydych wedi'i ddweud. Ond diolch am eich cyfraniad.