English: Well, I don't understand the rationale. If the process has worked within these 107 bodies, where standards have been imposed - although, I regret that the process has taken so long, but there we go - and within a relatively short period of time, according to the commissioner and her evidence to you, then it has worked. Not extending it to the utilities and not extending it to telecommunications is a mistake, because if it works, then it'll work there too. Let me give you an entirely practical example. If you look at that very successful company, Scottish Power, which is operational in north Wales mainly - Scottish Power had a bilingual call centre in Caernarfon, and it was closed seven years ago, slightly longer ago perhaps, and it was moved to Wrexham. They said that the service would remain the same. We argued against that. Now, if you try and phone the Scottish Power Welsh language line, you'll either get no response at all, or you'll have someone saying, 'We have no Welsh speakers available today; phone back on Monday.' That is what happens. Expecting a private company to voluntarily provide services of this kind is naive to say the least. In reality, what you're saying is that the 1993 Act was perfectly good, because that's what the 1993 Act did - it was self-regulation. We all know what happens with self-regulation, in the financial sector and so on and so forth. So, I don't understand the rationale of the Government in saying that they are content to retain the standards in those areas where they've already been imposed, but they're not going to extend them because - well, I don't know why. Surely you don't want -
Welsh: Wel, nid wyf yn deall y rhesymeg. Hynny ydy, os ydy'r broses wedi gweithio o fewn y 107 o gyrff yma, lle mae'r safonau wedi eu gosod - er fy mod i'n gresynu bod y broses wedi cymryd mor hir, ond dyna fo - ac o fewn amser cymharol fyr, yn ôl y comisiynydd a'i thystiolaeth i chi, mae hi wedi gweithio. Mae peidio â'i ymestyn i'r cyfleustodau a pheidio ag ymestyn i delegyfathrebu yn gamgymeriad achos os ydy o'n gweithio, bydd yn gweithio yn fan hyn hefyd. Gadewch imi roi enghraifft cwbl ymarferol o'r peth. Cymerwch chi gyfleustod a chwmni llwyddiannus iawn fel Scottish Power, sydd yn gweithredu yn y gogledd yn bennaf. Roedd gan Scottish Power ganolfan alw ddwyieithog yng Nghaernarfon ac fe gaewyd hi saith mlynedd yn ôl, neu fwy, a'i symud i Wrecsam, gan ddweud y byddai'r gwasanaeth yn aros yr un fath. Mi ddadleuon ni yn erbyn hynny. Erbyn hyn, os trïwch chi ffonio llinell Gymraeg Scottish Power fe gewch chi, un ai dim ymateb o gwbl, neu fe gewch chi rywun yn dweud, 'Nid oes yna neb yn siarad Cymraeg yma heddiw; ffoniwch yn ôl ddydd Llun.' Dyna sy'n digwydd. Mae disgwyl i gwmni preifat i wirfoddoli i roi gwasanaeth fel hyn yn naïf a dweud y lleiaf. Mewn gwirionedd, beth rydych chi'n ei ddweud ydy bod Deddf 1993 yn hen ddigon da, achos dyna oedd Deddf 1993 yn ei wneud, sef hunan-reoli - self-regulation. Rydym i gyd yn gwybod beth sy'n digwydd efo self-regulation yn y sector ariannol ac yn y blaen. Felly, nid wyf yn deall rhesymeg y Llywodraeth yn dweud eu bod nhw'n fodlon cadw'r safonau yn y meysydd hynny lle maen nhw wedi cael eu gosod, ond, 'Nid ydym ni'n mynd i'w ymestyn o achos' - wel, nid wyf yn gwybod pam. Does bosib eich bod chi ishio -