English: Trefnydd, could I call for a statement from your colleague the Minister for health on the use of COVID passes in Wales? A number of constituents have contacted me about issues that they have experienced when trying to access paper passes. In particular, they have not been able to speak to an advisor to request a pass, as the phone number listed on the Welsh Government website has not been working. In fact, my office tried calling the helpline yesterday and struggled to speak to somebody, with the call cutting them off. Obviously, this is an important issue, as it may prevent some people from being able to access social activities and hospitality services. And so, an update from the Minister at the earliest opportunity about this issue would be much appreciated. And finally, could I ask for an urgent statement regarding Welsh Government response times to correspondence from backbench Members? Whilst I appreciate that officials have experienced a high workload in recent times, I am finding that it's taking a long time to get responses on important issues raised with me by constituents. This restricts the ability of Members to respond to issues in a timely manner, and causes frustration amongst constituents who need help. It would be helpful if all Members could access departments directly, to get answers to more mundane issues, such as traffic issues on trunk roads, for example. Could I ask you to work with Government officials to look into ways of modernising the processes here, so that Members are able to fulfil their duties more efficiently? Diolch.
Welsh: Trefnydd, a gaf i alw am ddatganiad gan eich cyd-Aelod, y Gweinidog iechyd, am ddefnyddio pasys COVID yng Nghymru? Mae nifer o etholwyr wedi cysylltu â mi ynglŷn â phroblemau y maen nhw wedi'u hwynebu wrth geisio cael gafael ar basys papur. Yn benodol, dydyn nhw ddim wedi gallu siarad â chynghorydd i ofyn am bàs, gan nad yw'r rhif ffôn sydd wedi'i restru ar wefan Llywodraeth Cymru wedi bod yn gweithio. Yn wir, ceisiodd fy swyddfa i alw'r llinell gymorth ddoe a chael trafferth siarad â rhywun, a chawson nhw eu dadgysylltu o'r alwad. Yn amlwg, mae hwn yn fater pwysig, gan y gallai atal rhai pobl rhag gallu cael y cyfle i fanteisio ar weithgareddau cymdeithasol a gwasanaethau lletygarwch. Ac felly, byddai clywed yr wybodaeth ddiweddaraf gan y Gweinidog cyn gynted â phosibl am y mater hwn yn cael ei gwerthfawrogi'n fawr. Ac yn olaf, a gaf i ofyn am ddatganiad brys ynghylch amseroedd ymateb Llywodraeth Cymru i ohebiaeth gan Aelodau meinciau cefn? Er fy mod yn sylweddoli bod swyddogion wedi wynebu llwyth gwaith mawr yn ddiweddar, rwy'n gweld ei bod yn cymryd amser hir i gael ymatebion ar faterion pwysig sydd wedi'u codi gyda mi gan etholwyr. Mae hyn yn cyfyngu ar allu Aelodau i ymateb i faterion mewn modd amserol, ac mae'n achosi rhwystredigaeth ymhlith etholwyr sydd angen help. Byddai'n ddefnyddiol pe gallai pob Aelod mynd yn uniongyrchol at adrannau, i gael atebion i faterion mwy cyffredin, fel materion traffig ar gefnffyrdd, er enghraifft. A gaf i ofyn i chi weithio gyda swyddogion y Llywodraeth i ymchwilio i ffyrdd o foderneiddio'r prosesau yma, fel y gall Aelodau gyflawni eu dyletswyddau'n fwy effeithlon? Diolch.