English: Thank you, Minister, and, as you mentioned, the all-Wales standards for accessible communication and information for people with sensory loss policy provides clear guidance on what GPs and hospitals should do to make their services more accessible for people with hearing and sight loss. It aims to make sure people with sensory loss can understand the health information they're given and have access to qualified British Sign Language interpreters or other forms of communication support during NHS appointments. Disappointingly, patients with sensory loss have reported to the group Action on Hearing Loss Cymru that they're not seeing the increased accessibility they were promised. In 2018, a Welsh health circular stated that all relevant staff must be made aware of their responsibilities for recording such information, in order to support individuals with information and/or communication needs that are related to or caused by sensory loss. However, a Social Care Institute for Excellence survey found that, in Wales, more than half the people surveyed still leave their GP surgery unclear about their diagnosis or how to take their medication. In addition, 42 per cent of deaf BSL users say that communication at their appointments is inadequate because they don't have an interpreter and 36 per cent of survey respondents have to travel to their GP to book an appointment in person as they can't use the phone. With this in mind, would the Minister outline what action they intend to take to make sure that local health boards have mandatory induction training on sensory loss for NHS staff? And will the Minister outline what the Welsh Government proposes to do to enforce implementation of the current policy? Thank you.
Welsh: Diolch, Weinidog, ac fel y sonioch chi, mae polisi safonau Cymru gyfan ar gyfer darparu gwybodaeth hygyrch i bobl â nam ar eu synhwyrau a chyfathrebu â hwy yn rhoi arweiniad clir ar yr hyn y dylai meddygon teulu ac ysbytai ei wneud i sicrhau bod eu gwasanaethau'n fwy hygyrch i bobl sydd â nam ar eu clyw a'u golwg. Ei nod yw sicrhau bod pobl sydd â nam ar y synhwyrau yn gallu deall y wybodaeth iechyd a roddir iddynt a chael mynediad at ddehonglwyr Iaith Arwyddion Prydain cymwys neu fathau eraill o gymorth cyfathrebu yn ystod apwyntiadau'r GIG. Mae'n siomedig fod cleifion sydd â nam ar y synhwyrau wedi dweud wrth y grŵp Action on Hearing Loss Cymru nad ydynt yn gweld y cynnydd mewn hygyrchedd a addawyd iddynt. Yn 2018, nododd cylchlythyr iechyd ar gyfer Cymru fod yn rhaid i'r holl staff perthnasol fod yn ymwybodol o'u cyfrifoldebau i gofnodi gwybodaeth o'r fath, er mwyn cefnogi unigolion ag anghenion gwybodaeth a/neu gyfathrebu sy'n gysylltiedig â nam ar y synhwyrau neu wedi'u hachosi gan nam o'r fath. Fodd bynnag, canfu arolwg gan y Sefydliad Gofal Cymdeithasol er Rhagoriaeth fod mwy na hanner y bobl a holwyd yng Nghymru yn dal i adael eu meddygfa yn aneglur ynglŷn â'u diagnosis neu sut i gymryd eu meddyginiaeth. Yn ogystal, mae 42 y cant o ddefnyddwyr BSL byddar yn dweud bod cyfathrebu yn eu hapwyntiadau yn annigonol gan nad oes ganddynt ddehonglwr a rhaid i 36 y cant o ymatebwyr yr arolwg deithio at eu meddyg teulu i drefnu apwyntiad wyneb yn wyneb am na allant ddefnyddio'r ffôn. Gyda hyn mewn golwg, a wnaiff y Gweinidog amlinellu pa gamau y maent yn bwriadu eu cymryd i sicrhau bod byrddau iechyd lleol yn cael hyfforddiant cynefino gorfodol ar nam ar y synhwyrau i staff y GIG? Ac a wnaiff y Gweinidog amlinellu'r hyn y mae Llywodraeth Cymru yn bwriadu ei wneud i sicrhau bod y polisi presennol yn cael ei orfodi? Diolch.