English: Because we've got great confidence in the ability and the quality and the expertise of the workforce in Wales who are employed in the contact centre sector. I should just inform the Member that the sector panels have been wound up - that includes the financial and professional services sector - with a new ministerial advisory board that has consolidated all of the sector panels into one board that provides advice and expertise. Our intelligence regarding the contact centre sector comes from the Welsh Contact Centre Forum. They were not informed in advance, nor was the UK Government, nor was the local authority. And I do question whether the Member is suggesting that we should have had commercially sensitive information ahead of the announcement, and to have done nothing with it, because if we'd been aware that there was any suggestion of job losses in Cardiff, we would have acted on it immediately. It's for the business to determine whether or not to approach us with any concerns over future operations. That business did not approach us. I want to know whether it approached the trade unions, because my impression, based on discussions that I've had this morning, is that the answer is 'no'. Nobody was informed in advance of the announcement that jobs would be lost. I would also reiterate the point that I made: that the sector as a whole is in an incredibly strong position in Wales as a direct result of the investments that Welsh Government has made and the support that the Welsh Government has been able to offer businesses, with 1,145 jobs in south Wales alone currently available in the sector and, by the end of this year, a further 800 jobs. What we wish to do now is, first of all, of course, try to prevent the jobs being lost from Barclays, but if we cannot do that, we wish to ensure that every single person affected by the decision gets an equal or better opportunity, either within Barclays in Cardiff or in an alternative and suitable place of employment. They deserve the very best and that's what Welsh Government is going to help give them.
Welsh: Oherwydd bod gennym hyder mawr yng ngallu ac ansawdd ac arbenigedd y gweithlu yng Nghymru sy'n cael eu cyflogi yn y sector canolfannau cyswllt. Hoffwn hysbysu'r Aelod fod y paneli sector wedi'u dirwyn i ben - mae hynny'n cynnwys y sector ariannol a gwasanaethau proffesiynol - ac mae bwrdd cynghori'r Gweinidog newydd wedi cyfuno pob un o'r paneli sector yn un bwrdd sy'n darparu cyngor ac arbenigedd. Daw ein gwybodaeth ynghylch y sector canolfannau cyswllt o Fforwm Canolfannau Cyswllt Cymru. Ni chawsant eu hysbysu ymlaen llaw, na Llywodraeth y DU, na'r awdurdod lleol. Ac rwy'n cwestiynu a yw'r Aelod yn awgrymu y dylem fod wedi cael gwybodaeth fasnachol sensitif cyn y cyhoeddiad, a'n bod heb wneud dim ag ef, oherwydd pe baem wedi bod yn ymwybodol fod unrhyw awgrym o golli swyddi yng Nghaerdydd, byddem wedi gweithredu arno ar unwaith. Mater i'r busnes yw penderfynu o blaid neu yn erbyn dod atom i leisio unrhyw bryderon ynghylch gweithrediadau yn y dyfodol. Ni ddaeth y busnes atom. Rwyf am wybod a aeth at yr undebau llafur, oherwydd yr argraff a gefais, yn seiliedig ar drafodaethau a gefais y bore yma, yw mai'r ateb yw 'na'. Ni hysbyswyd neb cyn y cyhoeddiad y byddai swyddi'n cael eu colli. Rwyf hefyd am ailadrodd y pwynt a wneuthum: fod y sector yn ei gyfanrwydd mewn sefyllfa hynod o gryf yng Nghymru o ganlyniad uniongyrchol i'r buddsoddiadau a wnaed gan Lywodraeth Cymru a'r gefnogaeth y mae Llywodraeth Cymru wedi gallu ei chynnig i fusnesau, gyda 1,145 o swyddi yn ne Cymru yn unig ar gael yn y sector ar hyn o bryd ac 800 o swyddi pellach erbyn diwedd y flwyddyn. Yr hyn rydym am ei wneud yn awr yn gyntaf oll wrth gwrs yw ceisio atal y swyddi rhag cael eu colli gan Barclays, ond os na allwn wneud hynny, rydym yn dymuno sicrhau bod pob unigolyn yr effeithir arnynt gan y penderfyniad yn cael cyfle cyfartal neu well, naill ai o fewn Barclays yng Nghaerdydd neu mewn gweithle arall addas. Maent yn haeddu'r gorau a dyna beth y mae Llywodraeth Cymru yn mynd i helpu i'w roi iddynt.