How U.S. Hospitals Use Social Media
Authors: Samir I. Thaker, Amy S. Nowacki, Neil B. Mehta, Ashley R. Edwards
Journal: Annals of Internal Medicine (2011)

Letters17 May 2011How U.S. Hospitals Use Social MediaSamir I. Thaker, MSPH, Amy S. Nowacki, PhD, Neil B. Mehta, MBBS, MS, and Ashley R. Edwards, BS, BASamir I. Thaker, MSPHFrom Cleveland Clinic, Cleveland, OH 44195, and Touro University, Mare Island, CA 94592., Amy S. Nowacki, PhDFrom Cleveland Clinic, Cleveland, OH 44195, and Touro University, Mare Island, CA 94592., Neil B. Mehta, MBBS, MSFrom Cleveland Clinic, Cleveland, OH 44195, and Touro University, Mare Island, CA 94592., and Ashley R. Edwards, BS, BAFrom Cleveland Clinic, Cleveland, OH 44195, and Touro University, Mare Island, CA 94592.Author, Article, and Disclosure Informationhttps://doi.org/10.7326/0003-4819-154-10-201105170-00021 SectionsAboutFull TextPDF ToolsAdd to favoritesDownload CitationsTrack CitationsPermissions ShareFacebookTwitterLinkedInRedditEmail Background: Individuals and organizations increasingly use social media to disseminate information. Previous reports have described the risks and benefits of this practice for patients and providers (1, 2), and user-generated data suggest that use of social media is increasing in popularity among health care organizations (3). However, we know little about how commonly or for what purposes hospitals use social media.Objective: To identify how many U.S. hospitals use social media, what types of hospitals they are, and what content hospitals disseminate through this medium.Methods: In February and March 2010, we conducted a structured review of Web sites of ...References1. Thompson LA, Dawson K, Ferdig R, Black EW, Boyer J, Coutts J, et al. The intersection of online social networking with medical professionalism. J Gen Intern Med. 2008;23:954-7. [PMID: 18612723] CrossrefMedlineGoogle Scholar2. Hawn C. Take two aspirin and tweet me in the morning: how Twitter, Facebook, and other social media are reshaping health care. Health Aff (Millwood). 2009;28:361-8. [PMID: 19275991] CrossrefMedlineGoogle Scholar3. Bennett E. Found in Cache. Hospital social network list. 23 January 2011. Accessed at ebennett.org/hsnl/ on 15 October 2010. Google Scholar4. Barnes NG, Matteson E. University of Massachusetts Dartmouth Center for Market Research. The Fortune 500 and social media: a longitudinal study of blogging and Twitter usage by America's largest companies. 2010. Accessed at www.umassd.edu/cmr/studiesandresearch/thefortune500andsocialmedia2010study/ on 14 October 2010. Google Scholar5. Barnes NG, Matteson E. University of Massachusetts Dartmouth Center for Market Research. Social media and college admissions: higher-ed beats business in adoption of new tools for third year. 2010. Accessed at www.umassd.edu/cmr/studiesandresearch/socialmediaandcollegeadmissions2010study/ on 15 October 2010. Google Scholar6. Jha AK, DesRoches CM, Kralovec PD, Joshi MS. A progress report on electronic health records in U.S. hospitals. Health Aff (Millwood). 2010;29:1951-7. [PMID: 20798168] CrossrefMedlineGoogle Scholar Author, Article, and Disclosure InformationAuthors: Samir I. Thaker, MSPH; Amy S. Nowacki, PhD; Neil B. Mehta, MBBS, MS; Ashley R. Edwards, BS, BAAffiliations: From Cleveland Clinic, Cleveland, OH 44195, and Touro University, Mare Island, CA 94592.Disclosures: None disclosed. PreviousarticleNextarticle Advertisement FiguresReferencesRelatedDetails Metrics Cited byRepresentation of Global Health Initiatives in Plastic Surgery TrainingAdoption and utilization of social media across hospitals in Depok CitySocial media usage for neurointerventionalists: report of the Society of NeuroInterventional Surgery Standards and Guidelines CommitteeHow the Royal Commission Health Services Program in Jubail, Saudi Arabia, is using social media?Social media and orthodontic treatment from the patient's perspective: a systematic reviewImage Strength and Identity Diffusion as Factors Influencing the Perception of Hospitals by Their Facebook CommunitiesTechnological, Organizational, and Environmental Factors Influencing Social Media Adoption by Hospitals in Switzerland: Cross-Sectional StudyUse of Social Media by Hospitals and Clinics in Japan: Descriptive StudyUse of Facebook by Academic Medical Centers in Taiwan During the COVID-19 Pandemic: Observational StudyFactors that influence infertile couples' selection of reproductive medicine centers---A cross-sectional questionnaire studySwiss Hospitals on Social Media Platforms: Own Accounts, Communication Frequencies and ReachAssociation Between Institutional Social Media Involvement and Gastroenterology Divisional Rankings: Cohort StudyUse of Facebook by Hospitals in Taiwan: A Nationwide SurveyNutzung von Social Media Plattformen durch Schweizer Spitäler - Eigene Accounts, Nutzungsintensitäten und Reichweiten (Swiss Hospitals on Social Media Platforms: Own Accounts, Communication Frequencies and Reach)Exploring Hospitals' Use of Facebook: Thematic AnalysisEvaluating the Social Media Performance of Hospitals in Spain: A Longitudinal and Comparative Study2015 American Journal of Gastroenterology Lecture: How Digital Health Will Transform GastroenterologyHow U.S. children's hospitals use social media: A mixed methods studySocial Media for e-Government in the Public Health Sector: Protocol for a Systematic ReviewEffect of social media in improving knowledge among patients having fixed appliance orthodontic treatment: A single-center randomized controlled trialSocial Media in Health CareBest Practices in Social MediaSingle- s ite Community Consultation for Emergency Research in a Community Hospital SettingUse of Social Media Across US Hospitals: Descriptive Analysis of Adoption and UtilizationActive Social Media Management: The Case of Health CareMining Social Media and Web Searches for Disease DetectionSurvey of quality, readability, and social reach of websites on osteosarcoma in adolescentsAdoption and use of social media among public health departmentsAvoiding the perils of social mediaSocial media in low-resource settings: A role for Twitter and Facebook in global surgery?Avoid the perils of social mediaBeyond Good and Evil: Exploring Medical Trainee Use of Social MediaEffect of Social Media in Health Care and Orthopedic SurgeryA rising tide: Hospitals and social mediaActive Social Media Management: The Case of Health CareThe integration of social media into coursesConfluence of Disciplines in Health Informatics: an International Perspective 17 May 2011Volume 154, Issue 10Page: 707-708KeywordsChildrenHealth careHealth care providersHealth information technologyHealth promotionHealth statisticsInstitutional review boardsInternetPrevention, policy, and public healthRisk management ePublished: 17 May 2011 Issue Published: 17 May 2011 Copyright & PermissionsCopyright © 2011 by American College of Physicians. All Rights Reserved.PDF downloadLoading ...