SCENARIO: Pretend you’re *speaking to a digital assistant*. {{LIST You would like to *purchase tickets for a movie currently showing in theaters.*, You *have already decided the movie* you want to see., In this conversation you *change your mind about the movie and pick a different one*., The conversation ends with *a successful ticket purchase*.}}

DETAILS: Use this link — {{LINK movies_in_theaters_near_me https://www.google.com/search?q=movies+in+theaters+near+me}} — to find a movie, theatre and showtime of your choice and *remember to discuss* the following in the conversation: {{LIST Movie name or title, Theaters in your location, Showtime you’d prefer, People you’re going with }}

TASK: *Write the transcript* of your spoken conversation. Make sure it *includes the specific scenario mentioned above*, is at least *10 exchanges long*, (an exchange is one user turn and one assistant turn). Have the assistant *confirm the ticket details* before booking and *confirm the tickets were in fact purchased* after booking.

{{CONVERSATION}}

{{CHECK confirm_native_speaker This conversation task was written by a native English speaker.}}
{{CHECK confirm_slots The users discusses *each of these details*: 1) movie, 2) theater, 3) showtime, 4) number of tickets, 5) day.}}
{{CHECK confirm_movie_change The conversation includes *a decision to change the movie*.}}
{{CHECK confirm_details The assistant *confirms all the ticket details* together just before booking.}}
{{CHECK confirm_purchase The assistant *completes purchasing the tickets* and explains delivery.}}


user
Hello, is this Regal Cimemas?
Regal Cimemas
name.theater
assistant
Hi, yes it is, thank you for calling Regal Cinemas how may I help you?
Regal Cinemas
name.theater
user
I would like to purchase tickets for the movie Just Mercy.
ust Mercy.
name.movie
assistant
Ok, I can assist you with that. May I begin by asking who I'm speaking with?
user
yes, my name is John Bright
assistant
Ok, Great Mr John Bright. Is it ok if I call you Mr Bright?
user
No, you can just call me John.
assistant
Ok John, Thank you.\rWhat day and show times would you prefer?.
user
I would like show times for around 9:30 tonight.
around 9:30 tonight
time.preference
tonight
date.showing
assistant
Ok, I would be glad to assist you with that. How many tickets would you like to purchase?
user
just 2 tickets
2
num.tickets
assistant
Ok, to confirm your order, you would like to purchase 2 tickets for the movie Just Mercy with a show time of 9:30 PM today. Is that correct.
2
num.tickets
Just Mercy
name.movie
9:30 PM
time.showing
today
date.showing
user
Yes, that is correct, but I just realized that it is almost 9:30 PM, therefore I would be late. Is there another show time for Just Mercy after 9:30 PM today?
9:30 PM
time.showing
Just Mercy
name.movie
9:30 PM
time.showing
today
date.showing
assistant
No , I'm sorry John, but 9:30 is the last show time for Just Mercy for today.
9:30
time.showing
Just Mercy
name.movie
today
date.showing
user
Ok, then Just Mercy may not work for me for today. Ummm, what are the showing times for Birds of Prey?\r
find_showtimes
name.movie
Birds of Prey
name.theater
Regal Cimemas
date.showing
tonight
time.preference
around 9:30 tonight
time.showing_1
10:05 PM
Just Mercy
name.movie
Birds of Prey?\r
name.movie
assistant
We have 2 remaining showing times for Birds of Prey for today which are 10:05 PM and 10:00 40 PM.
Birds of Prey
name.movie
10:05 PM
time.showing
10:00 40 PM
time.showing
today
date.showing
user
Ok, then I would like to switch the selection of my movie from Just Mercy at 9:30 PM to Birds of Prey at 10:05 PM, is that okay?
Just Mercy
name.movie
9:30 PM
time.showing
Birds of Prey
name.movie
10:05 PM
time.showing
assistant
Yes John, it is absolutely ok to switch your movie selection from Just Mercy to Birds of Prey.
Just Mercy
name.movie
Birds of Prey
name.movie
user
Ok, thank you. I'm sorry for making your job difficult.
assistant
No need for apology John, that is why I'm here. You are not making my job more difficult at all. My goal is to assist you to select your best movie perference.
user
Ok, thank you, I appreciate that. I didn't want to be late for the movie and the timing is too close.
assistant
You are welcome John, I completely understan that. Again, it is not a problem at all. To confrm your order, you would like to purchase 2 movie tickets for Birds of Prey, for 10:05 PM tonight. Is that correct? If so, may I please have your credit card information?
2
num.tickets
Birds of Prey
name.movie
10:05 PM
time.showing
tonight
date.showing
user
Yes, that is correct. Thank you very much for your patience with me and for helping to switch my movie selection. My credit card iformation is as follows: the name is John Bright, Credit card number is 3313 2292 7797, exp 09/22, CVV 237.
book_tickets
name.movie
Birds of Prey
name.theater
Regal Cimemas
num.tickets
2
time.showing
10:05 PM
date.showing
tonight
seating
any
status
success
assistant
You're welcome John, no worries! \rYour confirmation # is 4409784. \rThank you for being a loyal customer, we appreciate your business. \rEnjoy your movie and have a great nigh!