USER
Hey, I need to order a Lyft ride.
ASSISTANT
OK, where are you located?
USER
I'm at the Holiday Inn in downtown Rochester, New York.
Holiday Inn in downtown Rochester, New York
uber_lyft.location.from
uber_lyft.location.from
ASSISTANT
OK, your pick up location is Holiday Inn, 70 State Street, Rochester. Where are you going?
Holiday Inn, 70 State Street, Rochester.
uber_lyft.location.from
uber_lyft.location.from
USER
To the Rochester airport.
Rochester airport
uber_lyft.location.to
Rochester airport.
uber_lyft.location.to
ASSISTANT
OK, your drop off location is the Greater Rochester International Airport. Is that correct?
Greater Rochester International Airport.
uber_lyft.location.to
uber_lyft.location.to
USER
Yes, that's right. How much will it cost?
ASSISTANT
It depends on what service you would like. Do you want to go by regular Lyft or by Lyft XL?
regular
uber_lyft.type.ride
Lyft
uber_lyft.type.ride
Lyft XL
uber_lyft.type.ride
XL
uber_lyft.type.ride
USER
What's the difference?
ASSISTANT
The regular Lyft service is a personal ride for up to four passengers. For your selected route, the cost would be $12 to $15. Lyft XL is a minivan or an SUV for up to six passengers. For your selected route, the cost would be $20 to $25.
regular
uber_lyft.type.ride
four
uber_lyft.num.people
$12 to $15
uber_lyft.price.estimate.accept
uber_lyft.price.estimate
Lyft XL
uber_lyft.type.ride
XL
uber_lyft.type.ride
SUV
uber_lyft.type.ride
up to six
uber_lyft.num.people
six
uber_lyft.num.people
$20 to $25
uber_lyft.price.estimate
uber_lyft.price.estimate
USER
OK. It's just me, so the regular Lyft service is fine.
regular
uber_lyft.type.ride.accept
Lyft
uber_lyft.type.ride
ASSISTANT
Do you want to leave right away?
right away
uber_lyft.time.pickup
USER
My flight leaves in three hours.
ASSISTANT
The estimated time for travel from the Holiday Inn in Rochester to the Greater Rochester International Airport is 12 minutes. We suggest arriving at least two hours before your flight.
Holiday Inn in Rochester
uber_lyft.location.from
uber_lyft.location.from.accept
Greater Rochester International Airport
uber_lyft.location.to.accept
uber_lyft.location.to.accept
12 minutes
uber_lyft.duration.estimate.accept
12 minutes.
uber_lyft.duration.estimate.accept
USER
OK, can you order a Lyft to pick me up in an hour?
Lyft
uber_lyft.type.ride
ASSISTANT
I'm making the reservation now. OK, a Lyft driver will be at the Holiday Inn in 60 minutes.
Holiday Inn
uber_lyft.location.from.accept
60 minutes.
uber_lyft.time.pickup.accept
USER
Good. How will I know when they arrive?
ASSISTANT
We have sent confirmation details to your mobile phone. Lyft will notify you when the driver is approaching.
USER
OK. And I can pay for this with my Lyft account, right?
ASSISTANT
Correct. The trip will be billed through your Lyft account.
USER
Thanks!
ASSISTANT
Safe travels!