USER
Good morning! Can you help me, I am driving and my car is making this crazy clicking sound. Can you make me an appointment?
my car is making this crazy clicking sound
auto_repair.reason.appt
sound
auto_repair.reason.appt
ASSISTANT
sure! Where Is your preferred repair shop?
USER
Intelligent Auto Solutions.
Intelligent Auto Solutions
auto_repair.name.store.accept
auto_repair.name.customer
ASSISTANT
okay! Great I've got there online booking right pulled up right now. When were you trying to get over there?
USER
Honestly, As soon as possible this noise is really freaking me out.
As soon as possible
auto_repair.time.appt
ASSISTANT
Well, it looks like they're soonest appointment is tomorrow morning at 7 am.
s tomorr
auto_repair.date.appt
tomorrow
auto_repair.date.appt
t 7
auto_repair.time.appt
7 am.
auto_repair.time.appt
USER
Dang it, 7 a.m. Does not work for me do they have anything available around 9 a.m. tomorrow?
7 a.m
auto_repair.time.appt
7 a.m.
auto_repair.time.appt
around 9 a.m.
auto_repair.time.appt
9 a.m
auto_repair.time.appt
tomorrow
auto_repair.date.appt
ASSISTANT
Let me check, yes around 9 a.m. At 9:15 does that work?
around 9 a.m.
auto_repair.time.appt
9:15
auto_repair.time.appt
auto_repair.time.appt
USER
Perfect thank you so much!
ASSISTANT
 Of course! So can you tell me what kind of noise it's making so I can go ahead and put the details in here.
USER
So the noise started yesterday evening it sounds almost like a grind when I turn the steering wheel.
the noise started yesterday evening it sounds almost like a grind when I turn the steering wheel
auto_repair.reason.appt.accept
ASSISTANT
ok, I have put that in here. What is your make, model and year?
USER
Honda Forerunner, 2015
Honda
auto_repair.name.vehicle.accept
Honda Forerunner
auto_repair.name.vehicle
Forerunner
auto_repair.name.vehicle.accept
2015
auto_repair.year.vehicle.accept
auto_repair.year.vehicle
ASSISTANT
Ok, Great. What is the name and phone number you would like the appointment for?
USER
Ginger Jacobs, 555-567-9876
Ginger Jacobs
auto_repair.name.customer
auto_repair.name.customer.accept
ASSISTANT
Ok, I've got your appointment for 9:15 AM tomorrow morning.
I've got your appointment
auto_repair.appointment.accept
9:15 AM
auto_repair.time.appt.accept
auto_repair.time.appt.accept
tomorrow
auto_repair.date.appt.accept
USER
Yes, that is perfect. Oh! Can you make a note for them to call me with any questions, or if they can get me in any sooner.
ASSISTANT
Sure! Let me edit this service request.
USER
Thank you!
ASSISTANT
I have added your request to be notified if they have any earlier appointments or questions.
USER
Great! Thank you! 
ASSISTANT
You're welcome! Have a great day! I will have a copy of this request sent to your email on file
USER
Perfect! Goodbye!