USER
Hello, I need to set an appointment with the Intelligent Auto Solutions for my car.
Intelligent Auto Solutions
auto_repair.name.store.accept
auto_repair.name.store.accept
ASSISTANT
Sure, no problem. I will set up an appointment for you. What is your name, please?
USER
It’s David Smith.
David Smith
auto_repair.name.customer
auto_repair.name.customer
ASSISTANT
Thank you and what’s your phone number?
USER
It’s 522-654-9987.
ASSISTANT
Awesome! What is your car’s make, model and year?
USER
It’s a 220 Sedan 2019.
220 Sedan
auto_repair.name.vehicle
auto_repair.name.vehicle
2019
auto_repair.year.vehicle
auto_repair.year.vehicle
ASSISTANT
Great! And what is the reason for the appointment?
USER
I just got the car recently, like a few days ago and I am not sure why some of the buttons are not functioning unless I press them hard especially when I am on cruise. I don’t know if I actually need to press them harder for them to function but I don’t want to break them. I don’t know if I am doing something wrong or not. I am already 80 years old and my last car is manual so I need someone to help me with this.
some of the buttons are not functioning unless I press them hard especially when I am on cruise. I don’t know if I actually need to press them harder for them to function but I don’t want to break them
auto_repair.reason.appt.accept
buttons are not functioning
auto_repair.reason.appt.accept
ASSISTANT
I apologize for the inconvenience. I understand how frustrating this can be. Don’t worry, I will set up an appointment for you.
USER
Awesome! I would like to set an appointment as soon as tomorrow morning, if that’s possible.
tomorrow
auto_repair.date.appt
tomorrow morning
auto_repair.date.appt.accept
morning
auto_repair.time.appt
ASSISTANT
Sure David, let me check it for you.
David
auto_repair.name.customer
auto_repair.name.customer
USER
Thanks!
ASSISTANT
Upon checking, it looks like 10 a.m. is available. Is 10 a.m. okay?
10 a.m
auto_repair.time.appt
auto_repair.time.appt
10 a.m.
auto_repair.time.appt
auto_repair.time.appt
USER
I am not sure about 10 a.m. How about 9 a.m.?
10 a.m
auto_repair.time.appt
10 a.m.
auto_repair.time.appt
9 a.m
auto_repair.time.appt
auto_repair.time.appt
ASSISTANT
9 a.m. is also not available. But I can see 11 a.m. as available, if you want I can set that time for you.
9 a.m
auto_repair.time.appt.reject
9 a.m.
auto_repair.time.appt.reject
11 a.m
auto_repair.time.appt
auto_repair.time.appt
USER
11 a.m. will work for me.
11 a.m.
auto_repair.time.appt
ASSISTANT
Awesome! I have now set up an appointment at 11 a.m. for the car “220 Sedan 2019” under name David Smith. Normally, we charge the minimum fee for any services but since it’s brand new, any kind of malfunction, if there is, should be free of charge under factory warranty.
I have now set up an appointment
auto_repair.appointment.accept
11 a.m
auto_repair.time.appt.accept
11 a.m.
auto_repair.time.appt.accept
220 Sedan
auto_repair.name.vehicle.accept
auto_repair.name.vehicle.accept
2019
auto_repair.year.vehicle.accept
auto_repair.year.vehicle.accept
David Smith
auto_repair.name.customer.accept
David Smith.
auto_repair.name.customer.accept
USER
Perfect! Thank you for your help.
ASSISTANT
No problem! I am glad to be of assistance!