USER
Hi Ashley. Can you do me a favor and log onto Intelligent Auto Solutions booking page?
Intelligent Auto Solutions
auto_repair.name.store
auto_repair.name.store.accept
ASSISTANT
Sure. Logging on now. What should I set up for you?
USER
I have my wife's car today while mine is getting painted, and it is shifting rough, and the transmission light is on. I need an appointment right away since this is serious, and my car is in the body shop. I have meetings to get to this week.
getting painted
auto_repair.reason.appt.accept
it is shifting rough, and the transmission light is on
auto_repair.reason.appt
shifting rough
auto_repair.reason.appt.accept
transmission light is on
auto_repair.reason.appt
body shop
auto_repair.name.store.accept
ASSISTANT
Ok. I'll put that in the reason box, but can you remind me again the year, make, and model so I can write that in?
USER
Yes. It's a 2003 Toyota Rav 4. You can put it in under my name, Scott Marley, since both cars have gotten serviced there in the past under my name.
2003
auto_repair.year.vehicle.accept
auto_repair.year.vehicle.accept
Toyota Rav 4
auto_repair.name.vehicle.accept
auto_repair.name.vehicle.accept
Scott Marley
auto_repair.name.customer.accept
Scott Marley,
auto_repair.name.customer.accept
ASSISTANT
Ok. Should I put your work contact or your personal contact?
USER
You'd better put my personal contact for this one. My home phone number is 856-299-5032
ASSISTANT
Ok. I've put all of that in. I've listed the issue as a transmission concern. I now need to work out an appointment slot for you.
the issue as a transmission concern
auto_repair.reason.appt.accept
transmission concern
auto_repair.reason.appt.accept
USER
Ok. I need something as soon as possible. The car is old, and I'm worried something is really wrong. 
ASSISTANT
Ok. Their website has the option of a same day consultation or a next day appointment.
same day
auto_repair.date.appt
next day
auto_repair.date.appt
USER
Do they not offer any appointment times today?
today
auto_repair.date.appt.reject
auto_repair.date.appt.reject
ASSISTANT
No, they are booked from what these options are telling me. I can call the office and ask for an exception if you'd like.
USER
No, that's ok. Book the same day consultation, and I'll explain what's happening to them when I get there.
same day
auto_repair.date.appt.accept
auto_repair.date.appt.accept
ASSISTANT
Ok. The earliest available time slot for that is two PM.
two PM
auto_repair.time.appt
auto_repair.time.appt
USER
I have a meeting with a doctor until 2:30. Is there anything after that?
until 2:30
auto_repair.time.appt
2:30
auto_repair.time.appt
ASSISTANT
3:15 is available. Would you like that?
3:15
auto_repair.time.appt
auto_repair.time.appt
USER
Yes. That would be great. 
ASSISTANT
Ok, I see here there is also an option to leave a comment or notes. Shall I write that this is urgent because you are down to one car?
USER
It can't hurt. 
ASSISTANT
Ok. I wrote that in, and I've gotten a confirmation screen for your 3:15 appointment.
3:15
auto_repair.time.appt.accept
auto_repair.time.appt.accept
USER
Ok, just text me a code or email a screenshot of that, and I should be good to go. 
ASSISTANT
Will do. Anything else I can help with? 
USER
No, that's fine for now. Maybe just stick near your phone in case this car dies on me on the way there, and I can't get an uber. 
ASSISTANT
Will do. 
USER
Thanks Ashley. Talk to you later. 
ASSISTANT
Bye.