USER
Hi, I have a car trouble...I need to take it to the shop to have it looked at.
ASSISTANT
Oh, I'm sorry to hear that. Do you know which shop you would like to take it to?
USER
Yes, I use Big B's family auto.
Big B's family auto
auto_repair.name.store
auto_repair.name.store.accept
ASSISTANT
Okay. Can you tell me what is the problem with your car?
USER
I think it's leaking oil...or some other fluid.
it's leaking oil...or some other fluid
auto_repair.reason.appt.accept
leaking oil...or some other fluid
auto_repair.reason.appt
ASSISTANT
Okay. what is the make and model of your car?
USER
It's Mazda 6.
Mazda 6
auto_repair.name.vehicle.accept
auto_repair.name.vehicle.accept
ASSISTANT
What year?
USER
2014.
2014
auto_repair.year.vehicle.accept
auto_repair.year.vehicle.accept
ASSISTANT
Is it manual or automatic transmission?
USER
It is manual, stick shift.
ASSISTANT
Okay they have an opening tomorrow at 11 am.
tomorrow
auto_repair.date.appt
auto_repair.date.appt
11 am
auto_repair.time.appt
auto_repair.time.appt
USER
I really don't want to drive around with something leaking. Do they have anything today?
something leaking
auto_repair.reason.appt.accept
today
auto_repair.date.appt
auto_repair.date.appt
ASSISTANT
I am sorry, but they do not have anything for today.
today
auto_repair.date.appt.reject
auto_repair.date.appt.reject
USER
How about tomorrow morning? Anything earlier?
tomorrow
auto_repair.date.appt
auto_repair.date.appt
morning
auto_repair.time.appt
auto_repair.time.appt
ASSISTANT
Only one I see is at 9 am.
9 am
auto_repair.time.appt
auto_repair.time.appt
USER
Okay, that will have to do then.
ASSISTANT
Okay, let me book that for you. May I have your name and phone number?
USER
Sure, it's Sallie Jackson and my number is 602-555-7900
Sallie Jackson
auto_repair.name.customer.accept
auto_repair.name.customer.accept
ASSISTANT
Okay, I have your appointment set at 9 am tomorrow at the Big B's
9 am
auto_repair.time.appt.accept
auto_repair.time.appt.accept
tomorrow
auto_repair.date.appt.accept
auto_repair.date.appt.accept
the Big B's
auto_repair.name.store.accept
Big B's
auto_repair.name.store.accept
USER
Thanks.
ASSISTANT
You are welcome, drive safe!