Application of the Viable System Model to analyse communications structures: A case study of disaster response in Japan
Recent reviews in EJOR (and JORS) have studied OR's contribution to disaster response. Each review finds little contribution from soft OR or modelling disaster information. Effective communication is vital to manage disaster response resources. The Viable System Model (VSM) can examine rapid disaster communication viability. Four disaster case studies use VSM to identify structural communication faults.
viable system model communication disasters soft or systems thinking