an architecture for interactive knowledge based systems
Knowledge-based systems (KBS) have been developed to help people to execute knowledge-intensive tasks. Some shortcomings are identified in the use of KBS, since they don't take into account both the user's profile and the organization's constraints that limit his/her actions, and to the lack of integration of the aspects of human-computer interaction in KBS's development process. This work presents a proposal of architecture for KBS i which are systems that interact with users and that adapt to their characteristics and environment during its use. The main feature of the architecture is the derivation of dialog patterns that facilitates the development of adaptive KBS i , from the specification of the expert reasoning process represented by means of PSM (Problem-Solving Methods).
sistemas baseados em conhecimento &atilde intera&ccedil arquitetura de software o humano-computador