a system architecture for the extension of structured information spaces by coordinated cscw services
The World Wide Web is an emerging platform for information systems; however established system architectures for web systems focus mainly on the creation and storage of consistent hypermedia information structures and on the efficient distribution of the resulting documents. The interaction between the information users is seldom supported. As many application scenarios profit greatly from human interaction, the paper presents a platform- and application-independent generic system architecture designed to extend existing web-based information systems by coordinated services for human interaction. One prototype implementation of the architecture supports user awareness and human interaction on corporate web sites.
system architecture cscw services group interaction web-based human interaction