user experience evaluation in the wild
This article details experience feedback resulting from a user experience study in the wild (i.e. in-situ). The system under test was a mobile device for skiers, which aimed at improving their users' experience. The skiers were equipped with a mini-camera, an accelerometer and a geo-localization system. Thanks to a smartphone, they could replay, on trails, theirs best performances (video, maximum speed, ...). The article focuses both on the methodological and the technological issues encountered during these experimentations, and proposes recommendations.
user experience mobile devices user tests in-situ evaluation