COBRA framework to evaluate e-government services: A citizen-centric perspective
Review of factors and variables on users satisfaction of e-government services. Introduction of a new quantitative COBRA vs qualitative SWOT analysis COBRA (cost-risk benefit-opportunity analysis) framework for business analytics Validation of Measurement on Turkish e-government services Structured equation model for relationships among factors and users satisfaction
cobra e-government service structured equation modelling users' satisfaction scale development performance measurement