Don't make excuses! Discouraging neutralization to reduce IT policy violation
Employees use rationalizations when deciding whether or not to violate a policy. Rationalizations often are stronger than sanctions in predicting employee behavior. We propose that focus of security communication influences intentions to violate. We test our hypotheses using the factorial survey method. Security communication focused on neutralization is as effective as sanctions.
neutralization policies rationalization it security deterrence message framing training awareness compliance