designing ic structures by variety engineering
Value creation increasingly relies on the bundling of physical products and services from different providers in networks such as supply chains. The complexity that arises from this cooperation is of utmost importance for management since the provision of an undisturbed flow of information affects the performance of the whole network. In this paper we develop a method for the analysis and design of information and communication structures. Building on the Design Science Research Framework and using an exemplary case, we show how coordination complexity can be analyzed and measured. The results are combined with theoretical concepts from management cybernetics and create the foundation for the constructed method.
variety engineering complexity coordination organizational structure value creation network information and communication channels viable system model