placing documentation at the heart of the development cycle
A convincing argument can be made for placing documentation at the heart of the development cycle. Communication between stakeholders is facilitated when the system under consideration is represented in a semi-formal manner, creating common ground for discussion and decision-making. By enhancing and elaborating one and the same document, ownership of which is repeatedly passed from one stakeholder group to another, it is ensured that this common ground is maintained throughout the design and development process and that no contributions will ever be lost.
documentation semi-formal structures end-user involvement instructions