A comparison of speaking up behavior during conflict with real and virtual humans
Speaking up about errors is an important, yet difficult, preventative technique. We examined how nurses spoke up to a human and a virtual surgeon. Nurses behaved the same while speaking up to the human and virtual surgeon. Speaking up to a virtual human can be as difficult as speaking up to a real human. Learning to speak up to virtual humans may help people speak up in the real world.
conflict virtual humans team training user study