Knowledge value chain: an effective tool to measure knowledge value
Knowledge value is a significant issue in knowledge management, but its related problems are still challenging. This paper aims at discussing how knowledge value changes in the knowledge evolution process and develops a knowledge value chain (KVC) to measure knowledge value. By applying the notions of knowledge state and knowledge maturity, the knowledge finite state machine (KFSM) and knowledge maturity model (KMM) are introduced to characterise the KVC. Based on these concepts, knowledge value is measured by calculating the difference between two maturity states rather than by direct calculation. This point of view of knowledge value, the construction of KVC and the association of knowledge value and knowledge maturity are insightful for both researchers and practitioners.
knowledge value value chain knowledge management