its and faculty recruiting, a strategic view
One aspect of the strategic mission for any institution of higher education is the recruitment and retention of top-flight faculty. At New York University (NYU) School of Law, Information Technology Services (ITS) has been collaborating with the Dean's Office over the past few years to make sure that technology is integrated into and supports various aspects of the faculty recruitment process. This paper will explore how and why ITS was able to achieve the desired level of collaboration. Particular attention will be focused on identifying the business needs and technical challenges that resulted in the development of new processes, and the customer services/user support objectives that were identified and incorporated into the support operations. As a result, the mission of ITS has been aligned to support and strengthen this particular strategic mission of the school.
faculty recruiting intra-university collaboration aligning mission of its and school strategic management