Does positive affect influence the effective usage of a Decision Support System?
This study examines the impact of positive mood on the effective usage of a Decision Support System (DSS). Using current cognitive theories, a theoretical argument about DSS usage is developed. This argument is then investigated via a lab experiment. The results of the lab experiment show that decision makers in positive mood used a greater number of informational cues provided by the DSS and made more accurate judgments.
affect decision support systems mood dss dss usage judgments decision making decision behavior accuracy effort information utilization