Undirected health IT implementation in ambulatory care favors paper-based workarounds and limits health data exchange
We propose a new approach to evaluate health IT adoption in ambulatory care. Physicians health data exchange is analyzed on the basis of clinical workflows. Paper-based workarounds are related to specific tasks rather than entire workflows. Physicians attitude plays a minor role in the choice of adopting health IT. Workarounds result from conflicting demands of physicians working environment.
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