Knock, knock! who?s there? Putting the user in control of managing interruptions ?
Presents 2 field studies of people?s interruption handling behavior in cell phones. Explores the value of providing additional caller and call related information. Having additional information enables informed call handling decisions. Provides implications for design of interpersonal interruption management tools.
user management interruptions interruptions field cell phone design communication common ground availability response interruption esm experience sampling