context-aware process mining framework for business process flexibility
Workflow Management Systems (WFMSs) have been regarded as one of the main types of the next generation information systems. They are perceived that workflow technology not only requires the support for complex data model functionality, but also flexibility for dynamically modifying the workflow specifications. Nowadays, approaches that aim to increase flexibility neglects the Business Process Context. Context is any information that can be used to characterize the situation of an entity (i.e., a person, computing device, or non-computational physical object). This paper proposes a Context-aware process mining framework by which contexts will be automatically captured from Business Process execution environments in order to maximize the flexibility of business Processes. Indeed, it describes how process mining techniques are used to extract information on business process context and how we reason about those information.
context-aware process mining business process artifact knowledge business rules