DREAM: Classification scheme for dialog acts in clinical research query mediation
We investigate email communication for clinical research query mediation. We analyzed 315 email messages exchanged in the communication for 20 data requests. We developed a novel classification scheme of dialog acts for query negotiation. Experiments demonstrate that the scheme is reliable for labeling conversations. We show how it helps to summarize and identify high-level patterns of conversations.
clinical research query mediation dialog dialog act modeling dialog annotation scheme humanhuman conversation analysis