Technical controlling and software process improvement
Successful process improvement depends heavily on a close tracking of actual results versus the improvement plan. For concerting different reengineering activities, process managers must implement a proactive, forward-looking oversight mechanism designed to ensure that the various ongoing projects within the company operate in a performance zone that provides the expected business value. Technical controlling of software projects is introduced as a comprehensive controlling activity consisting of analyzing and interpreting project information for strategy formulation, planning and tracking activities, decision-making, and cost accounting. For practical guidelines this article focuses on introducing and maintaining a corporate program for technical controlling in a highly distributed large organization. Experiences are shared that show how technical controlling closely relates and thus supports an ongoing software process improvement initiative.
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