Deriving tool specifications from user actions
We describe a framework for deriving specifications of wizard-like tools by detecting coherent patterns of behaviour among user actions observed in a portal environment. Implementation in the portal of tools compliant with these specifications can then provide useful support for the kind of work patterns observed. The derivation process employs a customizable knowledge base which defines coherent patterns and seeks concrete instances of them among series of actions that occur with sufficient frequency among those observed.
specification user action portal wizard rule-base