AN EMPIRICAL-STUDY OF COMPUTER-CAPACITY PLANNING IN UNITED-STATES UNIVERSITIES
Computer systems managers need to understand their applications and growth environment to analyze the current and predicted future workload, and plan for future capacity to meet business needs. This paper studies the computer capacity planning (CCP) practices at US universities to provide insight for computer capacity planners and administrators. Data were collected from 170 academic institutions in an attempt to learn the extent to which the various approaches and techniques of CCP are used there and to identify several important environmental factors affecting their use in practice. The study also examined the differences in CCP approaches between US universities and US industries. Results show that the computing environment is more interactive in universities and the computing budget is less than the computing budget of industry, but the basic approaches to CCP in universities are similar to those of in industry.
universities computer capacity planning performance evaluations