Offshore outsourcing of software development and maintenance: A framework for issues
Frameworks intended for identifying and organizing issues associated with offshore outsourcing of software development have focused on project or site selection. Existing frameworks are not comprehensive because they do not fully address one or more of the following issues: (1) the relationship between reject characteristics and site suitability, (2) financial and intellectual property issues in the context of software development, and (3) the role of agents outside the outsourcing and vendor firms in the offshore outsourcing process. To overcome these limitations, we propose a more comprehensive framework that links projects (which require resource) and sites (which possess resources). It also includes environmental agents whose actions affect resource availability at the sites. The framework serves as an useful tool to systematically address the issues that arise in the context of offshore outsourcing of software development. We use the framework to review and classify existing literature.
offshore outsourcing international outsourcing foreign outsourcing outsourcing software development information systems outsourcing