Interruption management and office norms: Technology adoption lessons from a product commercialization study
We investigated the potential adoption of an interruption management technology. Almost all participants stated that it was important to have focused time at work. Participants felt their colleagues were not respectful of their focused time needs. Social norms lag behind the importance placed on uninterrupted time by individuals. Need and ease of use alone are insufficient to predict uptake for such technology.
interruption technology adoption productivity social norms feedback