crafting the mobile experience
This tutorial provides a deep insight into the issues that surround the development of mobile services, including the mobile user, the target device, the user experience and the mobile network supporting the delivery of services. The emphasis is on developing skills through methods and techniques that can be used to approach these issues from an interaction design point of view. The tutorial combines lectures segments, demonstrations and videos with hands-on exercises and group discussions. The content of the tutorial is based on several years experience gained through the research and development of mobile services at two of the mobile industry's largest companies.
user experience interaction design user segmentation mobile service design