Crossing the boundaries of automationFunction allocation and reliability
Research suggests two boundaries that determine if automation is beneficial. 1. Adverse effects of automation are most likely when decision-making is automated. 2. Automation less reliable than 70% cannot be considered as helpful. We crossed both boundaries at the same time: function allocation (FA) and reliability. Reliability determined attention allocation and performance, FA showed no impact.
reliability function allocation attention allocation stages of automation humanautomation performance