Measures of End-User Information Competency in an Organizational Information Environment
Efficient use of information technology (IT) is considered a major determinant of an end-User's business performance and an enterprise's competitiveness. A 16-item tool that can efficiently measure end-user information competency is presented with the measures. The validity and reliability of the tool is confirmed, and the tool's theoretical and practical applications are discussed.
measurement end-user information competency measurement tool