Queueing systems with different types of server interruptions
We consider a queueing system with disruptive and non-disruptive server interruptions. Both disruptive and non-disruptive interruptions may start when there is a customer in service. The customer repeats its service after a disruptive interruption, and continues its service after a non-disruptive interruption. Using a transform approach, we obtain various performance measures such as the moments of the queue content and waiting times. We illustrate our approach by means of some numerical examples.
server interruptions queueing theory server vacations