using eye-tracking to evaluate label alignment in online forms
We analyze the usability of different label positions in online forms, using an eye-tracking system, with a small sample of UK university-educated users. The results unexpectedly contradict Wroblewski, and recommend right-aligned labels, at least in the context of forms with multiple columns. The work was carried out by an undergraduate intern from an Indian University, who worked with HCI academics at a Scottish University and with a Scottish Usability Consultancy, and we reflect on the benefits of such internships to commercial and academic usability, both in the UK and India.
eye-tracking online forms usability research into practice e-commerce