To monitor or not to monitor: Effectiveness of a cyberloafing countermeasure
We analyze the effectiveness of a technical solution to cyberloafing with filtering and monitoring. Agency theory, operant conditioning, procedural justice, and social norms form the theoretical basis. Besides blocking, the confirmation and quota modules can prevent shirking and promote compliance. Implications for practice and topics for future research are identified from the findings.
cyberloafing agency theory operant conditioning procedural justice social norms internet filtering and monitoring