An integrated CSCW architecture for integrated product process design and development
Computer Supported Collaborative Work (CSCW) is increasingly being used by engineering design teams to reach a consensus on a range of design issues. CSCW systems are designed to increase the effectiveness of decision-makers by facilitating information exchange, retrieval, sharing and use. They encourage interactive information exchange and have the potential to reduce diseconomies associated with design activities, member dominance, social pressure, inhibition of expression, and other difficulties encountered by project teams. The use of CSCW is expected to have a favorable impact on the group decision-making process and the quality of the resulting decision. In this paper, a general CSCW architecture has been developed to support integrated product/process design and development will be presented. The architecture has been tested extensively on a representative industrial problem. The case study and evaluation of the architecture will also be discussed in this paper. The integrated architecture will facilitate information access, sharing, and analysis among design teams members using the open World Wide Web platforms and resources to make product/process decisions. (C) 1999 Elsevier Science Ltd. All rights reserved.
computer supported collaborative work world wide web integrated product development groupware