Real conversations with artificial intelligence: A comparison between humanhuman online conversations and humanchatbot conversations
How does communication change when speaking to intelligent agents over humans? We compared 100 IM conversations to 100 exchanges with the chatbot Cleverbot. People used more, but shorter, messages when communicating with chatbots. People also used more restricted vocabulary and greater profanity with chatbots. People can easily adapt their language to communicate with intelligent agents.
chatbot cleverbot cmc instant messaging im