Improving the process of E-Government initiative: An in-depth case study of web-based GIS implementation
Research on E-Government has largely focused on understanding the outcomes and outputs of the E-Government project [Yildiz, M. (2007). E-Government research: Reviewing the literature, limitations, and ways forward. Government Information Quarterly, 24(3), 646665.]. It is argued that the existing research on E-Government tends to oversimplify the phenomenon. To address the call, the current study focuses on the process of an E-Government initiative by loosely drawing on the technology enactment framework, in conjunction with the systems development life cycle approach. Using a case study orientation, this study describes in detail how a geographic information systems implementation project is conducted at a local government in the United States. Insights into E-Government initiatives are presented and discussed.
e-government technology enactment geographic information system information systems implementation information systems development process