Knowledge maps for managing Web-based business
Knowledge management has recently received considerable attention in the Web-based business community. This paper discusses the key concepts of human-computer interaction in knowledge development, and identifies new challenges of knowledge management for Web-based business. Based on theories of knowledge representations and semantic networks, this paper proposes a structure of knowledge maps for knowledge management in the Web-based business environment. An example of knowledge maps for online auctions is used to illustrate the application of the proposed structure of knowledge maps.
management knowledge workers internet computer users