The creation and management of organizational knowledge
A mental model is proposed to clarify knowledge acquisition and creation processes. Two insight capabilities exist for comprehension and creation of knowledge. Innovation is achieved by those who have well-developed insight for creation. Insight for creation is developed by extensive use of the PDCA cycle in daily work. Approaches to entrench the PDCA methodology in individual-based work are presented.
knowledge acquisition innovation knowledge management knowledge creation tacit knowledge transfer timed-pdca