Use of ANP weighted crisp and fuzzy QFD for product development
QFD is an effective way to identify customer needs and wants. ANP helps in better structuring and analyzing multi-criteria decisions situations. Fuzzy logic helps to represent ambiguous and imprecise decision situations. ANP and fuzzy logic augmented QFD is a superior tool for the product design process.
product development quality function deployment (qfd) analytic network process (anp) customer requirements technical characteristics