Using the health belief model to explore users' perceptions of being safe and secure in the world of technology mediated financial transactions ?
Provides an in-depth qualitative approach to understanding the human factors involved in technology- mediated security behaviour. Findings are guided by the health belief model (HBM) to explore fundamental behaviour change issues. HBM proves to be a suitable model to consider both user centred Internet and ATM security issues. Practical implications to improve secure behaviour practices are considered in relation to an adapted HBM model.
health belief model behaviour change internet atm security perceptions technology mediated communication