A hybrid approach based on fuzzy DEMATEL and FMCDM to predict success of knowledge management adoption in supply chain
This study proposes a prediction framework based on the fuzzy decision-making trail and evaluation laboratory (DEMATEL) and fuzzy multi-criteria decision-making (FMCDM) for KM adoption in SC. The proposed approach is helpful to predict the success of KM adoption in SC without actually adopted KM in SC. It also enables organizations to decide whether to initiate knowledge management, restrain adoption or undertake remedial improvements to increase the possibility of successful KM adoption in SC. This proposed approach demonstrated with empirical case study of a hydraulic valve manufacturing organization in India.
fuzzy dematel fmcdm knowledge management supply chain