barriers to inclusive design in the uk
This research combines a systematic approach to engineering design and technical communication to address industry barriers to inclusive design. The barriers were investigated from design consultancies, manufacturers and retailers, using a variety of methods such as interview, observation, survey and case studies. Three different types of barriers were identified, namely: perception barriers, technical barriers and organizational barriers. A toolkit has been developed to address the barriers identified and is undergoing industry testing. The initial test results have demonstrated the effectiveness of the toolkit as a technical communication vehicle for inclusive design.
barriers inclusive design technical communication and toolkit