designing enterprise applications that connect employees on the go
This paper describes the process of designing an enterprise application that connects employees, the unique interface challenges, research activities, and subsequent changes to the design. The user-centered design process was driven by three research activities that informed the design in stages. Focus group sessions enabled us to understand requirements, wireframe usability evaluations helped us to validate macro level design decisions, and live prototype testing provided feedback that helped refine the design and validate the interactions. The collective research activities contributed to improved usability for navigation, actions, search, and a hierarchical organization chart. In addition, social networking within the work context was better understood and important concerns were identified. Key changes to the design included a streamlined three-level organization chart, the reduction of icons, and a new layout for search.
enterprise applications social networking mobile hci iterative design usability testing mobile browsers