A framework for business continuity management
An enterprise is exposed to riskssuch as acts of terrorism, natural disasters and utility failurewhich may disrupt operations, disaffect customers and compromise business credibility and revenue streams. Risk can also be introduced to an enterprise through changessuch as automation, down-sizing, process re-engineering or outsourcing of processes and serviceseach of which may also bring changes in the type of risk. This paper proposes a framework for the design, implementation and monitoring of a business continuity management programme within the context of an information strategy.
business continuity management information strategy risk management