development of a symbol system for use in the health care industry
To assist people with Limited English Proficiency (LEP) to navigate health care facilities in the United States, JRC Design led a nationwide design team to develop an initial set of symbols for use on signage and printed materials. These symbols would help to identify departments and procedures that are likely to be encountered within such facilities.The goal was to have a set of common terms or "referents" with a translation pool of five or more languages, and their related symbols, available for use by medical and design professionals.The set now consists of twenty-eight (28) referents and symbols.This project was funded by Hablamos Juntos, a program of The Robert Wood Johnson Foundation.
health care health process improvement design planning analysis graphic design concept design visibility research human centered design