design principles for public safety response mobilization
In this paper, we identify key characteristics of public safety response mobilization systems (PSRMS) and describe the different technical characteristics they can assume: open standards vs. commercial-off-the-shelf packages, fixed vs. mobile, security and privacy management approaches, data distribution and access control. Finally, we present testable hypotheses about which technical design features and architectural principles will produce successful PSRMS.
public safety response design features interorganizational systems first responder support collaboration criminal justice