Quantitative analysis in a heuristic evaluation experiment
In usability context of interactive systems the heuristic evaluation method is widespread. In most applications the results tend to be qualitative, describing such aspects that require some improvement for the benefit of usability. However, these qualitative results do not allow us to determine how usable it is or how it becomes an interactive system. Hence the need for quantitative results may also be very necessary in order to determine the effort that would be needed to get a sufficiently usable system. This article describes, following the idea of the UsabAIPO Project, a new experiment to obtain quantitative results after a heuristic evaluation. This new experimentation has required some variation on the original idea, working with a set of different heuristic categories, while considering the use of the score depending on severity and frequency parameters.
heuristic evaluation usability measurement software metrics