an adaptation model applied to commercial establishments services
This paper presents adaptation aspects defined in IAM (acronym of I ntegrated A daptation M odel ) applied to the platform "PlaSerEs" . The main objective of this platform is to provide clients with information about products and/or services offered by commercial establishments in a personalized way. PlaSerEs is structured in four layers: i ) the adaptation layer, ii ) the general services layer, iii ) the personalized services layer and iv ) the application layer. In order to validate and evaluate how "PlaSerEs" works, we developed a functional prototype that can be accessed on different Mobiles Devices ( MD ) for a restaurant.
adaptation commercial establishments services iam plaseres personalization