Linkages between manufacturing strategy, benchmarking, performance measurement and business process reengineering
An empirical analysis is presented for researching linkages between manufacturing strategy, benchmarking, performance measurement (PM) and business process reengineering (BPR). Although the importance of these linkages has been described in conceptual literature, it has not been widely demonstrated empirically. The survey research was carried out in 73 medium and large-sized Slovenian manufacturing companies within the mechanical, electro-mechanical and electronic industries. The resulting data were subjected to reliability and validity analyses. Canonical correlation analysis was used to test six hypotheses. The results confirmed the need for a strategically-driven BPR approach and the positive impact of performance measurement on BPR performance. (C) 2009 Elsevier Ltd. All rights reserved.
manufacturing strategy benchmarking performance measurement business process reengineering survey research