Quality assessment and development in the course of the EFMD CEL programme accreditation
This paper reviews the experiences and learnings derived from the European Foundation for Management Development's programme accreditation teChnology-Enhanced Learning (EFMD CEL) programme accreditation. The EFMD CEL quality framework is briefly described, and an overview of the programmes that have pursued accreditation is presented. Subsequently, the evaluation results for the programmes having undergone accreditation/re-accreditation are analysed. This analysis moves from a more aggregated view to a more detailed view, and observations are related to relevant findings in the literature. Also, the key issues and recommendations identified by the auditors for further development of the programmes reviewed are discussed, as are the evaluation results for three programmes that have undergone re-accreditation. Key findings are the following: (1) the quality criteria at the core of the EFMD CEL quality framework are applicable for diverse programmes; (2) the programmes receive differentiated evaluations on the different quality dimensions and quality criteria; (3) auditors' ideas for improvement and recommendations most commonly pertain to the quality dimensions Pedagogy and Organization/Culture; (4) noticeable quality improvements are indeed initiated through the EFDM CEL audit and accreditation process; and (5) quality management is not a one-way street, and slippage with regard to some quality criteria may be observed in re-accreditation results.
efmd cel accreditation quality criteria quality management e-learning