electronic privacy, trust and self-disclosure in e-recruitment
The present study extends the research on user trust in e-commerce to the area of e-recruitment, focusing specifically on the importance of perceived privacy to evoke user trust and self-disclosure. Two websites of a fictitious online recruitment site were compared, which differed only in their level of perceived privacy. It was found that an interface conveying a high level of privacy significantly increased user trust. Although users with high trust scores also disclosed more and more sensitive information than users with low trust scores, this could not be attributed solely to the perceived privacy of the online job bank.
trust self-disclosure e-recruitment control of personal data online experiment