Towards a document-driven approach for designing reference models: From a conceptual process model to its application
The application of reference models (RMs) allows cost savings and quality increases. RM development processes miss identification of similarities in existing knowledge. Beneficial only to appear when providing a literature/knowledge-based RM. Paper provides requirements framework and comparisons for designing RMs. Paper provides a new conceptual process model for RM development.
conceptual process model document analysis case study research