testing usability of erp open source systems
In this paper we estimated three models that may be used to identify performance of a ERP system. As dependent variables, generic performance variables were used (effectiveness, efficiency and satisfaction). As independent variables we used usability criteria. Those were derived from literature and but their inclusion in the models was estimated. In what concerns independent variables several criteria were identified like existence of online support, easiness of interpretation of output, support to navigation, help and documentation or minimize of memory load.
usability erp organizational systems