VISA VALE
Autor: Adriano Baptista | Publicado: 2012-04-04T19:23:00-07:00

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Cargo: Gerente Regional Corporate.&nbsp;

Período: de 01.06.2009 a 07.12.2011.



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Responsabilidades:



Responsável pela operação
     comercial corporate Brasil, exceto o estado de SP, composta pelas
     regionais Sul, Centro Oeste / MG, Leste (RJ e ES) e Norte / Nordeste,
     compondo uma carteira com faturamento anual de 5 Bilhões e aproximadamente
     2000 clientes Corporate. Equipe composta por quatro Gerentes Regionais e
     20 Gerentes comerciais. 
Focado em planos estratégicos e
     resultados na conquista de novos clientes, rentabilidade financeira,
     marketing, políticas comerciais, promoção e divulgação da empresa e
     produtos. Análise e viabilização de novos negócios e oportunidades.
     Estruturação, gerenciamento, recrutamento, formação e treinamento de
     equipes de trabalho.
Criação de um plano de relacionamento
     com canais de vendas, organizando estrutura e estratégia de atendimento,
     de modo a responder pronta e eficazmente às suas solicitações, gerando
     histórico de atendimento para estudos futuros e melhorando o
     relacionamento com os Emissores. 
Gerenciamento do relacionamento
     com clientes, desenvolvendo atendimento personalizado a clientes
     existentes e prospects, identificando necessidades, planejando e
     realizando ações que visam à fidelização dos clientes e a melhoria
     contínua da performance comercial da Companhia.
Implementação do Plano de Ação de Vendas,
     desenvolvido a partir de estudos de performance do produto e dos
     indicadores de vendas.
Contribuição para o desenvolvimento de novos
     produtos, através de dados obtidos no mercado sob sua responsabilidade.
Elaboração do orçamento anual da Gerência Executiva.
Elaboração de relatórios mensais de performance
     comercial e resultado do mercado sob sua responsabilidade.


Realizações:



Em 2009 – Separação de algumas
     filiais e regionais que trouxeram mais dinamismo ao negócio, conseguindo
     mais sinergia com os bancos sócios, responsáveis pela captação de vendas
     em conjunto com as nossas equipes.
Em 2009 – Atingimento de 118% das
     metas contratadas
Em 2010 – atingimento de 109% das
     metas. Faturamento na ordem de 4 Bilhões, 99,3% de retenção de clientes,
     94% de satisfação de clientes (pesquisa realizada por órgãos externos
     contratados pela empresa).
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 mso-tstyle-rowband-size:0;
 mso-tstyle-colband-size:0;
 mso-style-noshow:yes;
 mso-style-priority:99;
 mso-style-parent:"";
 mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
 mso-para-margin:0cm;
 mso-para-margin-bottom:.0001pt;
 mso-pagination:widow-orphan;
 font-size:10.0pt;
 font-family:"Times New Roman","serif";}

<![endif]-->Em 2011 atingi 102% das metas contratadas em
faturamento de 5 BI.