Resiliência no Ambiente de Trabalho
Autor: Gabriela Azevedo | Publicado: 2013-08-05T12:35:00-07:00

Achei esse artigo bastante interessante e compartilho com vocês.

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RESILIÊNCIA NO AMBIENTE
DE TRABALHO

Amanda Kamanchek, da&nbsp;

http://exame.abril.com.br/carreira/noticias/9-passos-para-ter-mais-resiliencia-no-trabalho



Emprestado pela física à
psicologia do trabalho, a resiliência é a capacidade de resistir às
adversidades e reagir diante de uma nova situação. Um profissional pode
precisar dela tanto para encarar a pressão e a competição do mercado quanto
para atravessar momentos difíceis, como&nbsp;crises econômicas&nbsp;e acidentes.

"A resiliência é um
fator crítico para enfrentar os desafios desta primeira metade do século",
diz Paulo Yazigi Sabbag, professor da escola de Administração de empresas da
Fundação Getulio Vargas de São Paulo (FGV) e idealizador da primeira escala nacional
para avaliar o nível de resiliência de profissionais adultos.

Um estudo com 3 707
alunos do curso a distância de especialização em administração da FGV,
realizado pelo professor Paulo, mediu o nível de resiliência de cada um deles
utilizando a escala, que relaciona nove fatores: autoeficácia, solução de
problemas, temperança, empatia, proatividade, competência social, tenacidade,
otimismo e flexibilidade mental. Cada um desses fatores ajuda de maneira
diferente no enfrentamento de problemas e na tomada de decisões. No resultado
final, 16% foram classificados com baixa resiliência, 44% foram considerados
com moderada resiliência e 40% enquadraram-se em um grau elevado.

A boa notícia é que se
trata de uma competência que pode ser aprendida. "muitos autores dizem que
essa competência é assimilada no processo de educação familiar, mas eu acredito
que pode ser desenvolvida em qualquer estágio da vida, principalmente quando a
pessoa entra no mercado de trabalho", diz Paulo. Trocar de chefe, ter um
projeto rejeitado e sofrer uma injustiça do colega são situações que testam os
limites do profissional.

Algumas atividades
artísticas também podem desenvolver aspectos da resiliência, como a competência
social e a flexibilidade mental. A edP, controladora de geradoras e
distribuidoras de energia elétrica em sete estados brasileiros, desenvolveu um
programa que visa aumentar a experiência de vida dos funcionários. No curso,
executivos e engenheiros do grupo podem escolher temas como fotografia,
arquitetura e filosofia, por exemplo. a ampliação de repertório foi utilizada
como estratégia para solucionar problemas de forma criativa e aproximar membros
da equipe.