“Eu”, “Nós” e “Você” / "I", "We" and "You" 
Autor: Nan | Publicado: 2016-04-30T15:37:00-07:00

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“Eu”, “Nós” e “Você”

Uma das maneiras mais
profundas de mudar sua postura e a forma como sua organização interage com
clientes e parceiros é mudar seus pronomes. &nbsp;

Em vez de dizer “eu”
quando está pronto para assumir o crédito, tente “nós”. 

Em vez de dizer “nós”
quando estiver evitando responsabilizar-se, tente “eu”.

E todas as vezes em
que estiver tentado a despersonalizar o impacto de suas ações, tente “você”
enquanto olha a pessoa impactada nos olhos.

As palavras importam.



"I", "We"
and "You" 

One of the most profound ways to change your
posture and the way you and your organization interact with customers and
partners is to change your pronouns.

Instead of saying "I" when you're ready
to take credit, try "we."

Instead of saying "we" when you're
avoiding responsibility, try "I."

And, every time you're tempted to depersonalize
the impact of your actions, try "you," while looking the impacted
person in the eye.

Words matter.