VARIG Flight Attendant Manual  -  Onboard announcements
Autor: Pronto para Voar | Publicado: 2013-03-10T03:14:00-03:00



CONTINENTAL/INTERCONTINENTAL ROUTE&nbsp;












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During Boarding
(Inoperative Video) 
Cellphone Use
(During boarding video projection, in airplanes with operating video)
Spray at Block Away
System
Welcome 
B-737 Demonstration
B-767/MD-11/B777
Demonstration
After
Take-off/10.000ft 
Beginning of
Descent / 10.000ft 
Europe Arrival 
USA/RIO Arrival 
SAO Arrival
Arrival / Transit
Flight
Before Landing 
After Landing 
Changing Aircraft
Landing/Take-off
Delay
Doctor Onboard 
Turbulence 
Refueling
Landing
Alternative.





















1 - During
Boarding (Inoperative Video)



Good morning /
Good afternoon / Good evening.



Welcome on board.



We kindly re
quest you to stow your hand lug gage in the overhead compartments or &nbsp;&nbsp;under the seat.

Varig informs that
from now on un till the doors are closed, the use of cell phones is allowed.



According to
the Brazilian Civil Department the use of some portable electronic &nbsp;&nbsp;equipment
is prohibited during the flight.

We would like
to inform you that smoking is prohibited and the lavatories are equipped with
smoke detector.



Emergency
exits may be operated by passengers sit ting next to them. Please read the instructions
card, if you don´t feel comfortable or do not understand how to operate the
exit, please, con tact our cabin crew.



Thank you.



DELAY: In
case of delay, coordinate with cockpit the information to be passed, see delays.





2 - Cellphone
Use (During boarding video projection, in airplanes with operating video).



VARIG in forms
you that, from now on until the doors are closed, the use of cells phones is allowed.






3 - Spray at
Block Away System



Regulations in
____ require that we spray the aircraft.



The product
used complies with World Health Organization standards.



We suggest
passengers who are allergic or those who wear contact lenses to protect their faces
while the aircraft is being sprayed.





4 - Welcome



(Atraso)
May we apologize for the delay.



Thanks for
choosing VARIG and Star Alliance. We kindly request you to turn off your cell phones
at this time. They shall remain off until the end of this flight.



We have the
pleasure to welcome you on our flight number..... to...... ( with a stop/with
stops in) _________ (in partnership with) _______ Captain ______ , is in charge
of this flight.



(Vôos de
conexão) The crew would also like to welcome our passengers with connecting flights.



My name is
_____ your Cabin Crew Purser/ Flight attendant of this flight.



For take-off,
please ensure that your seatback is in the upright position, with the tray
table folded up and your seat belt securely fastened.



We request
your attention to the demonstration of some safety features.



(Vôos
noturnos) We will reduce the cabin lights for take-off.

If necessary,
please turn on your reading lights.



Thank you.





5 -&nbsp; B-737 Demonstration



To fasten your
seatbelt, insert the metal tip into the buckle and adjust it by pulling the
strap.



To open the
buckle, lift the metal flap.



The emergency
exits are located; two doors forward, two/four windows over the wings and two doors
in the rear.



Illuminated
markings on the floor lead to the emergency exits.



In case of a
sudden decompression, oxygen masks will be released automatically from the overhead
panels.



Pull one of
the masks towards you, place it over your nose and mouth and fasten it with the
strap.



If there are
children or someone who needs assistance, adjust your mask first.



Your seat
cushion is floatable. In case of ditching remove it and take it with you.



In case of an
emergency landing, choose one of the protective positions shown in the Safety Information
Card. Read it prior to take-off.



(Class C Life
vests)



A life vest
can be found under the arm rest of your seat.



Don it
according to the demonstration.



Inflate it by
pulling down the red toggles or blowing into the tubes.



Never inflate
your life vest inside the plane.





6
- B-767/MD-11/B777 Demonstration



To fasten your
seatbelt, insert the metal tip into the buckle and adjust it by pulling the
strap.



To open the
buckle, lift the metal flap.



The emergency
exits of this aircraft are located on both sides and along the cabin.



Illuminated
markings on the floor lead to the emergency exits.



In case of a
sudden decompression, oxygen masks will be released automatically from the overhead
panels.





Pull one of
the masks towards you, place it over your nose and mouth and fasten it with the
strap.



If there are
children or someone who needs assistance, adjust your mask first.



A life vest
can be found under y the central arm rest or under our seat. Don it according
to the cabin crew's demonstration. Just before leaving the aircraft, inflate
your jacket by pulling the red handles or blowing into the rubber tubes.



Never inflate
the life vest inside the aircraft.



In case of an
emergency landing, choose one of the protective positions shown in the Safety Information
Card. Read it prior to take-off.





7 - After
Take-off/10.000ft



Our flight
time to _____ will be in _____



May we remind
you once again that this is a non smoking flight and that the lavatories are equipped
with smoke detectors.



We inform you
that from this moment on the use of video cameras and personal video is permitted.
***



In a few
minutes we will be offering (breakfast/lunch/dinner) _______and ____ before our
landing _______



(Aviões com
vídeo)



For your entertainment
during this flight the feature film ______ will be shown( voos

Internacionais
) /selection of movies will be shown (vôos nacionais).



To the members
of SMILES Club, we suggest that you check the number of miles gathered on this
flight in the ICARO magazine which contains the enrollment forms as well as any
other information about our products. Enroll now, on board.



(Duty Free)



Duty Free
goods will be presented to you for sale, please take a look at the catalog for
price and details.



* * * VÔOS DE CONEXÃO - ler apenas os dois
primeiros parágrafos.





8 - Beginning of
Descent/10.000ft



We are now
starting our descent to _______

Please, remain
seated and keep your seat belt fastened.* * *



(Vôos Internacionais)



Remember to
fill out the customs cards and have them ready for disembarking.

Thank you.



*** check Arrivals.





9 - Europe
Arrival



We have some
information for passenger with connecting flights. If your luggage has been checked
through to your final destination and you do not have to change airports, you
can proceed directly to the departure gate. Your luggage will be transferred
automatically.



If you have
any questions, please feel free to ask us, or contact our ground staff upon
arrival.

Thank you.





10 - USA/RIO
Arrivals



If you have
domestic connections departing from......, you must collect your baggage here
and clear it through customs before checking it in again.





11 - SAO
Arrivals



If you have
domestic connections to other destinations than Curitiba, Foz do Iguaçu, Porto Alegre
ou Belo Horizonte, you must collect your baggage here and clear it through
customs before check it in again.





12 - Arrivals/Transit Flights LHR Arrivals with pax to CPH/GRU/GIG



Transit
passengers to Copenhagen/São Paulo are kindly requested to remain on bord. Due
to safety measures determined by the British authorities an inspection will be
done and you will also be asked to identify your hand luggage. Please remain
seated untill the end of the inspection.



Thank you.



LAX Arrival



Passengers
continuing with us to (Japão/Brasil), we inform that you must disembark with
your hand luggage and passport for presentation to the local immigration
authorities before you go to the transit lounges.



We wish you a
very nice flight to _(Japão/Brasil).



Another crew
will continue this flight with you.



Thank you.





13 - Before
Landing



We are now on
our final approach for landing at _____ airport in _____



It is now
______ (am/pm) and the temperature is _____ ºC/ºF.



Please, put
the back of your seat upright, fasten your seat belt and make sure your tray
table is folded up.



All eletronic
equipment must be off from now on.





14 - After
Landing



Welcome to ________.



Please remain
seated while the aircraft is still moving and the seat belt signs are on.



Be careful
when opening the overhead compartments and collecting your hand luggage.



Please,
refrain from smoking, on your way to the terminal and observe local restrictions
regarding smoking in this airport.



Additional
information can be obtained with our airport staff.



We hope to see
you again on your next flight and thank you for choosing VARIG /____ (empresa codeshare)...and
Star Alliance.



(Transint
Flight)



Passengers
continuing with us on this flight are requested to remain on board. - Please
make sure you are occupying the seat reserved for you at the beginning of the
flight.



(Troca de
Tripulação)



Another
(cabin) crew will continue this flight with you.



(Connecting Flight)



We wish all
passengers on our onward flights a pleasant trip





15 - Aircraft
Change



We apologize
for the inconvenience, but due to operational reasons, another aircraft will be
used for the continuation of this flight.



We now request
you to disembark. Please, take all your personal belongings with you and proceed
to the transit lounge.



Our airport
personnel 



Will be glad
to provide you with further information. 





16 -
Landing/Take-off Delay



The
captain has just informed us that due to:



· cargo loading delay;

· check
in procedures delay;

· special
security measures;

· bad
weather conditions here in / .........;

· refueling
procedures;

· delayed
connecting flights;

· technical
reasons;

· heavy
air traffic here in ........;

· de-icing
procedures;

· delay
on immigration procedures;

· delay
on Passport Control.



Our
flight / take off / landing will be delayed in approximately &nbsp;_______ (hours/minutes).



We
are now returning to the parking position: 



1.
Please, remain seated and keep your seat belts fastened while we wait for take-off/landing
clearance.



2.
Please, disembark carrying all your personal belongings. Our personnel here in
...... will be very glad to assist you and provide you with information.



For
your comprehension, thanks.





17 - Doctor Onboard



May
we have your attention, please. 



We
need medical assistance. If there is a doctor on board, please contact one of
our flight attendants.





18 -
Turbilence



May
we have your attention, please. Ladies, gentlemen and cabin crew.



The
capitan informs us that we are approaching/going through an area of turbulence,
and we are unable to start / will have to discontinue the inflight service,
which will start/continue as soon as possible.



Please
remain seated and keep your seat belts fastened.





19 - Refueling



May
we have your attention, please. This aircraft will be refueled in the next
minutes.



International
Safety Regulations prohibit smoking.



If
necessary follow the crew´s instructions.







20 -
Landing Alternative



The
Captain informs us that :



(Unfavorable
Weather Condition)



We
are diverting the route to ____ , due to unfavorable conditions for operation
in __________. 



(Technical
Reasons)



We
are returning / diverting the route to _____ airport in _____. 



(Before
Landing)



Please,
put the back of your seat upright and fasten your seat belt. Make sure the tray
table is closed.



All
electronic equipment must be off from now on.



Our
personnel at the airport will be glad to provide you with further information
as soon as possible.











FONTE: VARIG Flight
Attendant Manual - Onboard
Announcements - June 10, 2002








Thank you for flying with us!!!!




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