A importância de um PMO
Autor: Roberto Rosa | Publicado: 2012-10-20T06:24:00-07:00

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&nbsp;

A designação “projetos” passou a
ser um termo bastante corriqueiro em organizações, e muitas pessoas estão de
fato trabalhando com projetos o tempo todo. É certo ainda que centenas de
bilhões de dólares são gastos em projetos, somente pelo nosso governo. Só para
contextualizar, projeto segundo o PMBOK guide
4.ª edição trata-se de “um esforço temporário empreendido para criar um
produto, serviço ou resultado exclusivo”. Porém, não é simples gerenciar
projetos, apenas para se ter ideia uma pesquisa realizada em 2010 pelo PMI (Project Management Institute) no Brasil
mostra que 78% das organizações não entregam projetos no prazo, que 43% possuem
problemas de escopo e ainda que 61% destas apresentam problemas de custo dentre
outros entraves.

O fato que posso concluir é que a
maturidade em gerenciamento de projetos é pequena na grande parte das
organizações. A PricewaterhouseCooper em 2004 concluiu que maior nível de
maturidade leva a melhores desempenhos em projetos. Reparem que não estou relacionando
maturidade com tempo de existência, percebo essa confusão por parte de alguns.
Empresa com muitos anos de prestação de serviço, por exemplo, não
necessariamente possui maior maturidade que uma empresa nova no mercado. A
maturidade vai depender dos níveis de processos, estrutura, pessoas e sistemas
(por exemplo). O PMO (Project Management
Office) é um ente fundamental no processo de ganho de maturidade nas
organizações. Recorrendo novamente ao PMBOK guide
4.ª edição, escritório de projetos “é um corpo ou entidade organizacional à
qual são atribuídas várias responsabilidades relacionadas ao gerenciamento
centralizado e coordenado dos projetos sob seu domínio”.

O escritório de projeto não deve
ser apenas um ente fiscal ou delator. Dessa forma teremos apenas conflitos
desgastando substancialmente a relação dos gerentes de projetos com gestores de
portfólios. Deve-se ver o contrário num PMO, uma oportunidade aos gerentes de
projetos para aumento de conhecimento, compartilhamento de informações e ferramentas,
padronização de documentos, disseminação da estratégia das empresas com
determinados projetos e etc.

Listo a seguir uma peque relação
de atribuições que considero preponderantes num PMO: 



Incentivo e contribuição
     para construção de metodologias;
Construir um acervo de
     lições aprendidas nos projetos realizados;
Contribuir na seleção&nbsp; de novos projetos;
Padronizar metodologias
     junto aos gerentes de projetos;
Condução de alinhamentos
     entre os projetos;
Controle da condução dos
     projetos e geração de informações de status para a alta administração;
Disseminação do
     conhecimento de gerenciamento de projetos na organização;




Apenas com as atribuições
relacionadas é fácil concluir quão importante é o PMO para uma organização.
Para quem deseja entender mais detalhes sobre o assunto sugiro pesquisar na revista
Project Management de número 45, edição junho e julho de 2012, o artigo
“competências para PMO: como definir, avaliar e planejar”,&nbsp; pois foram avaliadas diversas
funções/serviços de um PMO (27 aspectos).