A DESORGANIZAÇÃO DO BANCO DO BRASIL EM ROSÁRIO PENALIZA A POPULAÇÃO REGIONAL E EM ESPECIAL OS IDOSOS
Autor: Reinaldo Lima | Publicado: 2017-05-06T15:48:00-03:00

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&nbsp;Comunico que no dia
dois de maio deste ano de 2017 entre uma e duas horas (13h00mine 14h00min)
presenciei&nbsp; desrespeito&nbsp; com idosos na Agência&nbsp; nº 2555-0&nbsp;
do Banco do Brasil em Rosário. Os idosos&nbsp;
estavam acompanhados por uma pessoa&nbsp;
que foi em busca do guarda que o atendeu e explicou para as pessoas que
estavam na fila do guichê&nbsp; sem a
biometria que&nbsp; eles deviam receber seus
dinheiros &nbsp;ali em razão de não haver
dinheiro&nbsp; no guichê que nós conhecemos e
está identificado como prioridade. Prioridade que&nbsp; pessoas normais e jovens tomam conta&nbsp; e atrapalham idosos que em razão da educação
e fragilidades ficam quietos na fila.



Ontem dia 03/05/2017 quem sofreu a humilhação foi eu Reinaldo Cantanhêde Lima, tive que me
dispor para que eu pudesse acessar o guichê.&nbsp;
As pessoas que fizeram a resistência&nbsp;
ficaram caladas e se organizaram para o ato desrespeitoso&nbsp; e humilhante.&nbsp;



DOS FATOS: existem vários guichês na
agência&nbsp; as vezes só dois com
dinheiro.&nbsp; E o guichê que não possui&nbsp; a biometria é o mais concorrido.&nbsp; Deduz-se&nbsp;
que pessoas vindas de outros municípios trazendo vários cartões
dificulte o bom andamento dos serviços. Somam-se aos problemas os fins de
semana que o mencionado Banco não coloca dinheiro nos guichês e quando é o dia
de segunda feira&nbsp; o dinheiro chega a partir
das 10:00&nbsp; nos levando a entender de
haver lentidão abusiva&nbsp; em colocar&nbsp; dinheiro nos Mencionados guichês&nbsp;

.

Queixam-se pessoas&nbsp; de
permanecerem&nbsp; nas filas desde cedo
principalmente os que vêm de municípios distantes. Daí a nossa pergunta aos
órgãos de controle externos: Câmaras de Vereadores, Conselhos de
Desenvolvimento Social, Conselhos dos Idosos, Ministério Público e Defensoria
Pública PROCON já foram notificados e requeridos?



REIVINDICAÇÕES: 

·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Que
seja colocado dinheiro nos guichês

·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Que&nbsp; se faça a fiscalização e a garantia do
direito na fila como determina a lei

·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Que
os idosos tenham a garantia de partilhar de qualquer fila para realizar suas
operações financeiras quando não houver dinheiro no guichê específico

·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Que
os idosos recebam amparo da segurança interna do Banco, quando de seus direitos
violados principalmente por jovens.

·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Que
às 06 horas da manhã seja feita a manutenção nos Guichês&nbsp; principalmente com a colocação de dinheiro.



Diante o exposto, requeiro seja&nbsp;&nbsp; providenciado junto ao Banco do Brasil o
ajustamento de conduta na conformidade do que a lei em vigor determina&nbsp; fazer ao atendimento público levando em conta
a sugestão e a soma do que a autoridade competente possa propor.



Atenciosamente,



Rosário - MA, 04 de maio de 2017.



Reinaldo Cantanhêde Lima