Compra On-Line  de Produtos e Serviços Turísticos
Autor: Mensgem Tur | Publicado: 2015-08-19T16:50:00-07:00




O consumidor deve realizar com muita precaução a compra de produtos
e serviços turísticos pela internet. Em alguns casos, os produtos oferecidos
pelos fornecedores podem não estar de acordo com a realidade. O que o
consumidor deve fazer quando esta situação ocorre?



O Código de Defesa do Consumidor - Lei nº 8.078 de 11 de Setembro de
1990 diz que:



Art. 49. O consumidor pode desistir do contrato, no prazo de 7 dias
a contar de sua assinatura ou do ato de
recebimento do produto ou serviço, sempre que a contratação de fornecimento
de produtos e serviços ocorrer fora do estabelecimento comercial, especialmente por telefone ou a domicílio.




Parágrafo único. Se o consumidor exercitar o direito de
arrependimento previsto neste artigo, os valores eventualmente pagos, a
qualquer título, durante o prazo de reflexão, serão devolvidos, de imediato, monetariamente atualizados.



Uma forma para prevenir fraudes nas compras on-line é pagamento
parcial do serviço. Por exemplo, muitos estabelecimentos hoteleiros solicitam o
pagamento total antes da estadia, não aceite esta condição,&nbsp; apenas pague o mínimo solicitado para
garantir a reserva.



O consumidor que compra pela internet pode evitar inúmeros problemas
quando pratica essas medida mínima de segurança apresentadas. Visto que, a compra
pela rede não oferece total confiabilidade do produto e principalmente do
fornecedor. O &nbsp;que pode ocorrer quando o
serviço que você comprou não tem a qualidade do serviço anunciado? O cliente provavelmente
terá muita dificuldade para recuperar o seu dinheiro. 



Caso o problema de fraude, propaganda enganosa ou de produtos e
serviços turístico executados sem qualidade, não esqueça que no Brasil o código
de defesa do consumidor deve ser acionado imediatamente. Por fim, as
facilidades que a internet oferece ao consumidor pode ser positiva ou negativa,
depende da quantidade e qualidade da informação que o cliente possui para
efetuar suas compras de maneira segura.
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