Comunicação interna e as conversas fiadas.
Autor: Luiz Antônio Gaulia. | Publicado: 2016-08-12T08:28:00-07:00


Sei que o “jogar conversa fora” é
sinônimo de perda de tempo para gestores cujo foco é alcançar a produtividade máxima,
mas uma boa conversa baseada na confiança mútua é a força motriz do entusiasmo
e da motivação, além de ser a melhor dinâmica para o entendimento e o alcance
das metas e a superação de desafios, bem como a alavanca de times de alta
performance.&nbsp;Muito diferente do simples cumprir ordens ou do escutar o monólogo
do chefe, sem dar um palpite sequer!



Saber dialogar é saber fluir numa via
de mão dupla, aberta, uma vez que “dois monólogos não fazem um diálogo”. Por isso, a
conversa fiada nos ensina a tecer um vai e vem de troca, de esclarecimento
mútuo e de colaboração, cooperação e redução das fofocas de corredor.&nbsp;







Ora, o
que é a maledicência e o sarcasmo do ti ti ti nos corredores das empresas, senão
o resultado patente da falta de confiança nos canais oficiais de comunicação
interna? Quanto prejuízo as empresas não têm com conversas decoradas, sem
energia ou crença real nas palavras, quase como num baile de máscaras?


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O fiar de uma conversa é portanto, a
possibilidade de se valorizar o diálogo enquanto escuta atenta do outro
interlocutor, percebendo a riqueza de pontos de vista diferentes e muitas vezes
inovadores.&nbsp;



Uma conversa fiada na base da confiança, organizada num sistema de&nbsp;comunicação&nbsp;interna eficiente,&nbsp;frequente e planejado, &nbsp;substituindo o simples disparo
de informações e encerrando em definitivo com o antigo conceito de um emissor enviando
uma mensagem para um receptor passivo deveria ser como um mantra de&nbsp;gestão&nbsp;eficiente. Capaz de motivar encerrar de vez com as fofocas da&nbsp;rádio&nbsp;corredor.&nbsp;



Podem apostar!