Análise de Site Governamental - Tribunal de Justiça do Santa Catarina
Autor: Jeniffer da Silva | Publicado: 2010-11-25T16:14:00-02:00

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Avaliação de websites do governo brasileiro, pela métrica da LEFIS.  
  Endereço do Tribunal de Justiça de Santa Catarina: www.tjsc.gov.br  
  Os usuários do site do TJ de Santa Catarina obtém informações de três formas: através de um formulário on-line, que será respondido via e-mail, ou enviando sua solicitação pelo correio para o TJ, ou indo deixar sua solicitação no próprio prédio do TJ. Ambos os últimos são remetidos via correio na casa do cidadão. No site está indicado que não serão aceitas manifestações anonimas, porém é garantido o sigilo quando expressamente solicitado.   As consultas processuais constantes no site são feitas utilizando o número do processo, ou&nbsp; o nome da pessoa, ou outros parâmetros dependendo do objeto da busca. São feitas pesquisas de &nbsp;Processos da comarca, Processos administrativos, processos do Tribunal de justiça, Precatórios e Turma de Recursos. As custas processuais são pagas mediante boleto bancário gerado no site. &nbsp;  As informações são diariamente atualizadas e em todas as páginas constam os links de busca, contato, mapa do site, biblioteca, peticionamento eletrônico, push, entre outros. O conteúdo não é disponibilizado em outros idiomas, porém, com a ajuda do tradutor do google, fiz a mesma experiência realizada com o site do TJ do Acre, e a tradução foi considerada satifatória novamente.   Além disso, no site existe uma pesquisa de satisfação sobre a eficiência do atendimento, tempos de espera, aspectos físicos nas visitas presenciais, serviços ofereicos pela internet, entre outros.   Considero a avaliação do site como positiva, tendo em vista os parâmetros considerados na métrica da LEFIS.