PENSAMENTO, SEGUNDO A LEI, SOBRE A RESPONSABILIDADE CIVIL DAS EMPRESAS DE ÔNIBUS EM CASO DE ROTINEIROS ASSALTOS
Autor: Devanir Ferreira | Publicado: 2014-05-15T14:47:00-03:00


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Como se
trata de uma prestação de serviço, o contrato de transporte está sujeito as
normas estabelecidas no Código de Defesa do Consumidor. No tocante a
responsabilidade civil, consta no caput do art. 14 do CDC o seguinte:
"O fornecedor de serviços responde, independentemente da existência de
culpa, pela reparação dos danos causados aos consumidores por defeitos
relativos à prestação dos serviços, bem como por informações insuficientes ou
inadequadas sobre sua fruição e riscos".



Os
assaltos nos coletivos estão cada vez mais constantes e rotineiros, conforme
notícias explanadas diariamente nos mais variados meios midiáticos, deixando de
ser mero caso fortuito, passando a ser caso certo e previsível. A pergunta é:
quais medidas as empresas de ônibus estão tomando para evitar essas mazelas?



A
Constituição Federal assevera que a Segurança pública é dever do Estado e
direto e responsabilidade de todos, conforme se extrai do art. 144 da CF/88 e
não se vê qualquer medida das empresas de transporte público para sanar esse
mal que assola o país e principalmente o nosso Estado, o nosso município.



O
transporte público carrega consigo o bem mais valioso da terra, a vida das
pessoas e ninguém se atenta para isso. Quantas pessoas terão de perder a vida,
o seus bens, a integridade física para que tome uma medida eficiente no combate
à criminalidade dentro dos transportes?



Os
bancos, por exemplo, investiram pesado na segurança interna, instalando
câmeras, vigilância e até detectores de metais, sem repassar esse investimento
aos consumidores.



O
transporte público é sim uma prestação de serviço e de consumo, e como tal deve
oferecer qualidade e segurança como preceitua o código de defesa do consumidor.



Nesse sentido, se as ações criminosas persistirem
sem que haja qualquer investimento ou intervenção das empresas públicas, as permissionárias
de transporte público deverão ressarcir os consumidores pelos bens que perderem
durante o percurso (durante a prestação do serviço), conforme dispõe o Código
de Proteção e Defesa do Consumidor.