Quint@s Quinze - 02 de junho de 2011
Autor: Vinicius Machado | Publicado: 2011-06-01T18:51:00-03:00

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Participe do Quint@s Quinze desta semana sobre o tema "Redes Sociais - Oportunidade ou Ameaça", com Henry Shira. Cisco SocialMiner é a solução inovadora que ajuda a sua empresa a entender e atender os seus clientes que estão utilizando os novos meios de comunicação conhecidos como as mídias sociais por exemplo:Twitter, Facebook, ou qualquer outro fórum e blogs. 
A solução monitora as redes sociais e organiza os posts dos clientes priorizando e distinguindo o que é positive, neutro e negativo sobre a sua empresa. Com esta ferramenta sua empresa vai poder responder em tempo real ao seu cliente.
Com o Cisco SocialMiner sua empresa pode:
• Procurar em todas as ferramentas tudo o que o seu puplico está falando sobre sua empresa, produto ou área de experiência
• Filtrar os contatos das redes sociais e focar em sua estratégia de negócios
• Várias pessoas podem trabalhar juntas para responder e resolver problemas que seus clientes tenham.
• Ter métricas precisas sobre suas redes sociais e que retorno elas estão trazendo para sua empresa 
Com o Cisco SocialMiner, sua empresa pode escutar e responder as conversas dos seus clientes que venham de qualquer rede social. Proativamente você ganha a confiança de seus clientes, ganha novos clientes e ainda protege sua marca.
      Registre-se agora  


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