Comunicação nas Negociações
Autor: Adrijane Alves de Amorim | Publicado: 2013-11-21T07:42:00-08:00

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A comunicação é considerada uma função vital a todo
ser humano e, portanto, uma necessidade em qualquer segmento social. Porém, ser
comunicativo é diferente de se comunicar bem, porque comunicar-se bem implica, simultaneamente,
em relacionamento positivo, conquista, convencimento e persuasão. Isso é um privilégio
de alguns, principalmente, nas relações profissionais e empresariais. 



Nesse campo, poucas são as pessoas chamadas
assertivas: qualidade essencial nas negociações. A assertividade, ao contrário
do que muitas pessoas pensam, não significa ganhar de forma unilateral, sob
todas as circunstâncias; mas conduzir o acordo, de forma ética, buscando
benefícios mútuos e justos, tal como acontece nas negociações do tipo ganha-ganha.
Mas, para isso, é importante o planejamento também da comunicação, pois esta é
sempre a grande mediadora, seja de forma escrita ou oral, contando o face a face com a riqueza da voz e das expressões faciais e corporais.



Em qualquer que seja a situação, principalmente, nas negociações conflituosas, procure escutar com empatia e faça valer o slogan: "é conversando que se entende".&nbsp;



Até breve!



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   UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/>
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   UnhideWhenUsed="false" Name="Dark List Accent 6"/>
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   UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/>
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<![endif]--><!--[if gte mso 10]>

 /* Style Definitions */
 table.MsoNormalTable
 {mso-style-name:"Tabela normal";
 mso-tstyle-rowband-size:0;
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 mso-style-parent:"";
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 mso-para-margin-left:0cm;
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 mso-hansi-theme-font:minor-latin;}

<![endif]-->