55.  - Caso a operadora ceda créditos de tarifas na assinatura, posso utilizar os créditos excedentes inseridos na assinatura do próximo mês?
Autor: " Ricardo Prado " | Publicado: 2012-03-23T13:04:00-03:00

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Geralmente, as
próprias operadoras já estabelecem essa garantia ao usuário.

Se isso não
acontecer, o usuário pode reclamar seus direitos aos órgãos de defesa do
consumidor, já que as novas regras da Anatel estabelece que o setor se adeque
ao Código de Defesa ao Consumidor.Em algumas operadoras&nbsp; os créditos de tarifa NUNCA EXPIRAM, ou seja,
são permanentes até serem utilizados ou consumidos.