Identificação de Necessidades dos Usuários e Requisitos
Autor: Shooter | Publicado: 2011-11-28T06:07:00-08:00


Todas
 as características de identificação de necessidades e requisitos que 
serão utilizadas e expostas neste documento foram decididas a partir de 
um brainstorming (Alex
 F. Osborn, 1938) realizado entre os membros da equipe de 
desenvolvimento.&nbsp;



Objetivo da Coleta de Dados

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&nbsp;&nbsp;&nbsp; O Sistema de Apoio Didático (SiAD) assim como todo sistema ou produto,
para ser definido de forma proveitosa e satisfatória deve possuir requisitos
bem feitos e formulados que se referem tanto aos objetivos dos usuários que o
produto deve apoiar, como características e atributos que o produto deve ter ou
de que maneira deve se comportar, do ponto de vista do usuário.
&nbsp;&nbsp;&nbsp; Segue abaixo uma lista inicial contendo algumas
razões para coletarmos os dados:

Quais dificuldades são
 encontradas no dia a dia dos funcionários do apoio didático, 
professores da unidade e coordenação do Curso de Bacharelado em Ciência 
da Computação no ambiente de reservas e controle de equipamentos e 
laboratórios que podem ser reduzidas com a introdução de uma nova 
ferramenta tecnológica;
Como otimizar o processo de entregas e devoluções das chaves 
dos laboratórios e Hack’s instalados nas salas;
Qual a maneira mais 
apropriada para reservas de equipamentos e laboratórios;
Que tipo de design é a melhor alternativa 
para a interação com os usuários;
Quais
 tecnologias, ferramentas e ambientes utilizar no projeto;
Definição das funcionalidades que serão 
incluidas no projeto/sistema. 




&nbsp;&nbsp; &nbsp; &nbsp; Quais dados serão
coletados



&nbsp;&nbsp;&nbsp; Os dados serão coletados sobre os
usuários (funcionários, professores e coordenação), setor (apoio didático) e
interconexões:


Dados demográficos;
Experiência no cargo ocupado;
Informações sobre o setor;
Grau de instrução;
Nível de experiência com computadores;
Experiência com ferramentas semelhantes;
Tecnologia disponível(hardware e software e 
demais ferramentas);
Principais
 objetivos;
Gravidade
 dos erros e como eles acontecem atualmente;
Tarefas que devem ser apoiadas.

&nbsp;

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; De quem os dados serão 
coletados

&nbsp;&nbsp;&nbsp;&nbsp; A coleta de dados será 
feita de funcionários do apoio didático que serão os usuários primários e
 utilizarão o sistema regularmente, professores da unidade, usuários 
secundários por utilizar eventualmente e coordenação do curso de 
Bacharelado em Ciência da Computação, usuário secundário pelos mesmos 
motivos de uso eventual.&nbsp;

&nbsp;

&nbsp;&nbsp;&nbsp;&nbsp; Como serão coletados os 
dados&nbsp;

&nbsp;&nbsp;&nbsp; As técnicas que serão 
utilizadas &nbsp;para coleta de dados são:&nbsp;


Entrevistas;
Estudos de campo;

&nbsp;