ARTIGIANO investe na área de TI e aumenta produtividade
Autor: CTECH Informática | Publicado: 2012-10-03T15:18:00-03:00


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São Paulo, agosto de 2012 – A Artigiano, empresa de móveis planejados para o
mercado de alto padrão, enfrentava dificuldades em sua área de TI. Segundo Ana
Paula Faria de Almeida, diretora administrativa e financeira, “a companhia
precisava terceirizar a manutenção de hardware, rede e internet, além de
melhorar a segurança da informação”.

“Por meio de uma indicação
chegamos à CTECH, e pela seriedade e bom atendimento, percebemos o diferencial
da empresa em relação às outras. Começamos a parceria em 2006 na loja, na Av.
Europa; e em 2011 eles passaram a nos atender também na fábrica, no município
de Taboão da Serra”, explica Ana Paula.&nbsp;

“Apostamos na qualificação
de nossa equipe técnica e na proximidade no relacionamento com nossos clientes
para disponibilizar soluções adequadas a cada tipo de negócio. Este, sem
dúvida, é o nosso diferencial!”, conta Carlos Augusto Cruz, diretor comercial
da CTECH.&nbsp;

“A loja Artigiano já era
nossa cliente desde 2006. Lá nós implantamos um i-SERVER (solução da
integradora para gestão de Servidores de domínio, banco de dados e arquivos) e
também um i-NET (solução para gestão, bloqueio e liberação de links de
Internet). Além disso, entregamos suporte remoto e presencial aos usuários da
rede e seus computadores.”, informa Cruz.

“A fábrica passou a ser também
nossa cliente em Setembro de 2011. Lá, montamos uma estrutura idêntica à da
loja e integramos as duas plantas via Servidor de Terminal (RDP)”, acrescenta.

Segundo Ana Paula Faria, os
principais benefícios foram: maior agilidade na solução de problemas com
software e hardware; maior confiabilidade nos backups; melhoria na integração
entre os programas e controle de acessos à Internet e sites indevidos.

Os resultados apareceram em
forma de organização dos dados gerados e armazenados pela empresa, com melhoria
no compartilhamento de informações e no acesso à Internet, além da integração
total entre as duas plantas. Com tudo isso, a Artigiano conseguiu reduzir o
número de infecções por vírus e aumentar a produtividade da equipe de
projetistas e vendedores.

“Na
fábrica, um funcionário dividia seu tempo entre as atividades ordinárias e a
gestão de TI. Após a solução da CTECH, ele pode concentrar todo seu tempo e
atenção naquilo que realmente é sua função”, diz Ana Paula.

A empresa de móveis tem
como meta reestruturar a área de produção e logística, e os planos em TI são
alterar a biblioteca do sistema gráfico e de orçamento da companhia. No próximo
ano a intenção é trocar o sistema de gestão, software de furação e
acompanhamento de produção e implantação de código de barras.



Sobre a CTECH - Fundada em 2003, a CTECH é especializada em
Segurança da Informação para empresas de pequeno e médio porte. Conta hoje com
mais de vinte parceiros e gerencia cerca de 1800 computadores em seus mais de
100 clientes. www.ctechinformatica.com.br

&nbsp;


Sobre a Artigiano - Desenvolvida para atuar no mercado de alto
padrão, a Artigiano cresce com o comprometimento de atender às aspirações e
necessidades dos arquitetos para os ambientes residenciais, desenvolvidos com o
cuidado para que cada solução tenha sua personalidade. www.artigiano.com.br