Gente diamante
Autor: Dieter Mandarin | Publicado: 2014-08-08T14:14:00-03:00


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Nos aeroportos brasileiros, os portões de embarque das companhias aéreas revelam o conflito de duas mentalidades distintas. 

De um lado, devem embarcar aqueles com “prioridades estabelecidas por lei”: idosos, gestantes, pessoas com deficiências e com crianças de colo. É razoável que não precisem esperar numa fila, e que possam se acomodar primeiro no avião.

Em seguida, devem se dirigir para a fila os demais, conforme o grupo de chamada. Grupos A, B e C, de acordo com a localização do assento no avião. É razoável que façam uma fila, que se organizem em grupos, assim agiliza-se a acomodação nos assentos.

De outro lado, logo após "as prioridades estabelecidas por lei" estão liberados para embarcar os clientes gold plus, red express, exclusive mileage, platinum, golden-platinum, fidelidade black, top miles e diamante.

Esses podem embarcar a qualquer momento do procedimento de entrada, o que significa, em outras palavras, que podem furar fila. (A não ser que se crie uma entre eles próprios, mas isto não é dito no autofalante). Seu embarque tampouco precisa seguir uma organização geral dos assentos, se acomodam como bem entenderem.

Assim, uns devem se dirigir ao local determinado, permanecer em fila e se reportar aos funcionários que organizam sua entrada. 

Outros, não. 

Graças à bela organização das companhias aéreas brasileiras, uns ficam à esquerda. 

E outros (passado o breve incômodo estabelecido por lei), à direita.