O NOVO VAREJO NOS RESTAURANTES E NAS LANCHONETES... 
Autor: TREINAMENTO DE RESULTADOS | Publicado: 2014-03-27T18:36:00-07:00

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Capa da Revista VEJA-RIO -
23/03/2014



DISPLICÊNCIA &nbsp;À &nbsp;MESA

 (Avaliação
feita em 50 restaurantes constata que, apesar dos preços altos, o atendimento
é, na maioria das vezes, lento e mal educado)&nbsp;

(“Um bom atendimento pode elevar as vendas em até
65% - FGV”)







&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;COMO&nbsp;
FAZER PARA ELEVAR AS VENDAS?







A excelente reportagem na VEJA-RIO – 26/03/2014, do Jornalista
Fabio Codeço, enfocando o atendimento nos restaurantes, na véspera dos grandes
eventos que vamos sediar(Copas e Olimpíadas), é de grande importância não só para os restaurantes,
como para o varejo em geral. 







Conhecer o que vende, a limpeza, saber
atender, o olho no olho, o falar para fora, o tratamento(Sr. ou Sra.), o sorriso, oferecer
o adicional a cada venda – são os 8 elementos básicos de todo o varejo –
independente do ramo.







CINCO PERGUNTAS:&nbsp; 1º
- Você gerente ou diretor, checa se seu funcionário conhece os produtos que
vende?&nbsp;&nbsp; 2º - Diariamente, antes de ir para o salão de
vendas, seu funcionário é checado quanto a sua apresentação (uniforme, barba, cabelo, postura, suor no rosto, etc)?&nbsp;&nbsp; 3º - A atenção no cliente (olho-no-olho
+ falar para fora + sorriso) – é elemento básico de seu atendimento?&nbsp; 4º - Seu funcionário oferece a venda adicional a cada
atendimento? 5º -
Seu funcionário recebe a sua performance avaliada(via bilhetinhos - ver modelo no blog) após cada atendimento e elas são discutidas
nas reuniões semanais da equipe?







Acesse nosso blog: treinamentoderesultados.blogspot.com&nbsp;
e&nbsp; aplique.







Repare
que não adotamos as aulas, as palestras, os cursos e os deslocamentos. 







Capacitamos
as equipes, em até 2(duas) semanas, pelos “bilhetinhos” e transformamos
notícias populares de jornais e revistas em treinamento – maior fixação.











&nbsp;Estamos à disposição,







Fernando
Augusto Dias







&nbsp;&nbsp;&nbsp; 021-991338639