Wells Fargo Bank — Wells Fargo Bank, 2127 Grand Ave, Laramie, WY 82070
Rating: 2/5 (2013-06-21)
Review: Pros: Employees know how to be friendly.

Cons: No one will go the extra step that it would take to make a good bank. My  problem didn't match their solutions, so they didn't event try to figure out something with me. I was applying for a student loan was unable to get a qualifying co-signer, my one parent isn't very helpful without a job. I would at-least be happy if they attempted to show some flexibility.

In the long run, their customer service is nothing more than being friendly and mindlessly following policy. There is no effort to even try and come up with a solution or suggestion.

The parking lot can also be a bit crazy but, unlike their customer service, there isn't much they can do about that.