Question: Problem:

Yes, sometimes you just meet people and you know straight away that they are not trustworthy. Before my relationship there were certain boys in my life that I would meet and I would be able to tell straight away whether or not they were going to be a decent partner. I find that I am not attracted to the pretty boy, who loves himself, I go for the more reserved and shy people that I know will treat me right. One time there was this guy back at school who I knew was all over the girls and that didn't want a relationship. He was rude to the teachers and a bit of a bad boy and all the girls swooned over him. I on the other hand was not, at one point he managed to get my number and was texting me. We spoke for a bit but once he started asking me for pictures of myself I stopped the contact, I knew he wasn't to be trusted from the beginning and decided he wasn't right for me. Then it was quite funny how one day we had a class where the rooms were next to each other and in between was a printer that both classes shared. I went to the room to print my work, and he was there waiting also. He asked me for a hug and just raised an eyebrow, then I saw my work had printed so I lent over to grab it and he thought I was going in for the hug. So he shut his eyes and held out his arms only to open them to see me walking off with my paper. His friend also saw what happened and laughed, I think he was a bit embarrassed. But we were young back then and he has found someone now and seems very happy, as am I. According to the above context, answer the following question. What was her hair color?
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A: not enough information


Problem:

“Please remember me to myself!” When sliding toward mania in 2016, I begged this of my therapist. He cocked his head. “What do you mean?” I had no idea—on a conscious level—what I was asking for, just that I felt in a desperate sense that the self I knew was slipping away. An inability to recognize myself either in my writing or in reflecting upon my own actions was taking over. And then…? I didn't care. I wanted to kiss girls. Which is fine—just not something I ordinarily do. I wanted to drink, smoke. Again, fine—but not something I ordinarily do. “Do I seem…okay?” I asked a colleague at work. A woman I barely knew. Insanely, I thought that since she worked with disabled students, many of whom struggled with mental illness, she would know mania when she saw it. This was a rather foolish assumption—especially since she's an educator, not a psychiatrist, especially with how skilled I am at wearing the mask of calm, the face of sanity. “You seem great, Julie. Cheery. Professional as always.” I let her reassurance placate me. Wanted to be placated. Yet, within months I lost my job. And not only that, but a chance at a scholarship, two really important long term friendships—relationships I'd enjoyed since high school. I was hospitalized three times between September and February. I lost my ability to trust myself, lost my mind. It is now a little over two years since I first felt that sliding. Twenty-six months since I knew that somewhere in the deepest parts of who I am, I was slipping. Nine seasons since I begged Dr. Poe, “Remember me to myself!” I'm still recuperating. Yes. I have felt like I wasn't me. According to the above context, answer the following question. How did Julie feel about losing her job?
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A: She felt anxious and upset.


Problem:

NOT A PROBLEM: Person A: I was really surprised to learn that your mum used to live in Wales. Person B: My mum? No, she never did that. You must be thinking of someone else. Person A: No, I’m not. I told her how my parents are from Cardiff and she said she’d lived in Newport until she was 18. Person B: She did not. Person A: Yes, she did. Person B: Nope. She’d have told me. Person A: Well, where do you think she grew up, then? Person B: In Yorkshire, of course. Like the rest of us. Person A: You’re wrong, you know. Person B: Bet I’m not. Person A: OK, well, I’m going to phone her and ask her. You’ll see. PROBLEM: Person C: You still have my Kindle. Person D: I do not. I gave it back to you two weeks ago. Person C: No, you didn’t. You said you were going to, but you never actually gave it to me. Person D: I did. I remember. It was when we were having lunch in Starbucks. Person C: No, that’s when you said you’d left it in your car and would get it when we’d finished eating but then you forgot all about it. Person D: Look, I gave it back to you. I think you’re just trying to get a new Kindle out of me, and let me tell you: it ain’t gonna work. Person C: You’re just trying to keep my Kindle for yourself. Well, I’m not going to let you get away with it. I’m going to tell your mum, so there. It really depends whether the parents are in a position to shed any light on the contentious issue or if involving them would just make an awkward situation worse. If parental input will be helpful, welcome the chance to confer with them; if it won’t, let the other person do what they will and trust your parents to have more sense than to get involved in a purely private argument. According to the above context, answer the following question. Person D claims to have given the kindle back to person C when:
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A: They met at Starbucks


Problem:

A prospective client sent me a link to this in-depth article on IBM's design thinking revolution, where Phil Gilbert, IBM's General Manager of Design, has hired over 1000 designers into the firm, and pushed for over 8000 of its managers and staff to get 'trained' in design thinking. They have even created specific design centres across the firm, with design offices in most of its key locations, such as the one above. The goal is nothing short of beginning IBM's next phase of transformation, one of many in its 100+ year history. However, all is not rosy. Despite achieving a monumental success relative to the status quo, 8000 'recognised' design thinkers in a corporation of over 370,000 souls is barely a dent in terms of changing practice. If NoTosh were to effect change in only 2% of the teachers with whom we work, we'd have packed up our bags long ago. I'm not sure hiring 1000 designers in and of itself is the answer to any organisation trying to instil a different way of viewing the world. Here's why. Since design thinking really began to be a thing, back in the early 60s, the designer him or herself has consistently been at the centre of the design process. Even though we talk of 'user-centred design', the actual ideation and production of a solution, and in many cases the synthesis and definition of the problem to be solve, too, are all tasks undertaken by skilled 'designers', rather than the people in the organisation who have the scope, brand, or 'permission' to play in that space. Once the designers leave the project, so does the design thinking. There is a reason d.school sees its executive courses filled with repeat customers and firms like IDEO continue to thrive - they are resolving challenges in specific examples of services or products, but not necessarily transforming the firms and organisations who had the budget and desire to solve a problem in that specific area. Solving a problem costs money. Solving a problem and teaching the client how to do it again and again costs more than just money.... According to the above context, answer the following question. Why did IMB hire so many designers?
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A:
Answer: to help push a design think revolution