Question: Problem: It's breaking my heart to give this hotel a two-star review.  This was probably my fifth staying at the Signature and it used to be my go-to place in Vegas.  I was so let down this time and let me tell you why:  Online booking: I never had any problem previously booking directly via the SignatureMGM website.  There were glitches three times in two weeks and my final booking wouldn't go through.  I called customer services and let them know the problem.  "We are sorry you are experiencing technical issues.  We will notify our IT dept. but there's nothing we can do at the moment."  Okay, fine.  Since I loved the Signature so much, I booked through Priceline.com and prepaid everything.  Check-in:   I arrived 9pm at night after five hours of traffic.  There was only one person at the front desk and she spent the longest time helping the guest before me.  There were other clerks walking around but no one would help me till 15 minutes later.  Not happy.  Bell service: I waited 45 minutes in my room for my luggage to be brought up.  I finally called and asked what happened.  The front desk person said, "sorry, the bell man came to your suite but the do-not-disturb light was on.  So he went back down."  I ran to my door, the light was not on at all!  Minutes later the luggage came.  The true story, "sorry, the guy that was here earlier went to the wrong suite."  Why do people lie?  Room amenities: There was no utensil in the drawers of kitchen or any toiletry items in the drawers of bathroom.  So I called again because I needed a martini shaker.  "No problem, we will bring one to you right away."  Minutes later, service guy showed up with a wine bottle opener.  After explanation, he went back and brought a real martini shaker.  Sigh...  After staying here for so many times, these were NOT the normal quality of services experienced in the past.  Something is not right with the management.  I would hate to leave my favorite place from this point on.
How would this review be described?
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A: negative


Problem: I love this place because they have Chinese, Thai and Vietnamese food! Sometimes I can't decide on which cuisine I want so I'm glad Lilly's is around so I don't have to choose. My brother had some Pho (Vietnamese Soup) which came in a huge bowl. I'm glad because I wanted some but not a whole bowl so they brought me another bowl so I can have some. I ordered the Drunken Noodles with a side of white rice. This also came in a big serving so my brother had some of that. We also had some egg rolls which went perfect with the meal. I'm getting hungry just writing about this !
How would this review be described?
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A: positive


Problem: DE-licious! After 5 years of looking for a great tasting genuine vegetarian Chinese restaurant in Las Vegas, we hit the jackpot with Veggie House! Last night we had veggie dumplings, crispy "beef" and General Tzao's "chicken" and all were so good that we nearly finished it all in one sitting. In fact, we came back to try more delicious dishes tonight. The owners are so warm and welcoming that you feel like family on your first visit. Veggie House is now our go-to Chinese restaurant!
How would this review be described?
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A: positive


Problem: This place sucks, non English speaking staff, the ones who can speak English are druggies, very rude to say the least... the prices are way too freakin high, how does this place stay in business...
How would this review be described?
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A:
Answer: negative