Question: Went there with my group of bff's and we were extremely excited to try out this new place when it had barely opened. Unfortunately, I later realized that their prices made me feel like I had spent more than what I bargained for.  Way too much hype surround this place.  I had their carne asada quesadilla and carne asada tacos, the meat lacked flavor and none of the salsas were hot enough. It borders on authentic but it didnt do the trick for me. Plus the art inside looks too much like Rubio's, too bad its more expensive than Rubio's.   By the way, most of this food is available south of this establishment around 16th St and Van Buren in roach coaches for a much cheaper price and with salsas que de veras valen la pena y pican.

negative


Wow!!!!  I'm stunned at what a horrible experience I had here!  Last time I went here....everything was grerat!  This time...not so much!  Obviously there's no consistancy and serious managing problems.  Our server was named Milegros....and she was one of the worst servers I've ever had!  She was completely clueless on what her job was and is.  She finally came to our table 20 minutes after we sat down....and that's only because we asked the Hostess to please find our server.  The restaurant wasn't busy at all either.  I ordered the Mongolian Beef with no green or red bell peppers.  I stated that to Milegros 3 times....due to the fact she didn't seem to be listening the first 2 times I said it.  We also ordered eggrolls as an appetizer.  Needless to say....they came out at the same time as our meal.  My husband ordered the Orange Chicken....and when it came out...we just looked at each other and said what is this?  It was overcooked pieces of chicked drowned in some blackish brown sauce.  Nothing like the last time we were here!  And of course...my Mongolian Beef was covered in red and green bell peppers.  We had to ask for the "Manager (Joe)"....who definitely should not be managing any restaurant.  This guy didn't know what to do!  We explained that this isn't how we ordered our food nor is it anything like the last time we ordered it a week previous.  He said "Well I guess it just depends on who's cooking today".  We sent the Orange chicken back and had them re-make it.  In the meantime I picked out all the bell peppers and ate part of my meal.  Finally the Orange Chicken came back out....and it wasn't much better than the first time other than there was a little less blackish brown sauce on the plate.  The manager asked if it was better and we said ...."not much".  But we'll eat it cause by now my husband was starving.  We kept trying to get our server to bring us sweet and sour sauce and hot mustard for the eggrolls she brought out "with" the meal....until finally a male server got it for us.  This server was horrible to say the least!  We had to track her down again to get our check so we could leave.....finally the other male server found her for us again.  I have no idea where she disappears to!  She said the manager wanted to give us a free piece of cake......so we got the chocolate cake to go.  I soooooo wish I would of opened the container and looked at it before we left!  I would of left it on the table!!!!  We got home and opened the container and the server sliced off the frosting off the back edge of the cake and threw it in the container!!!!!  There was literally no cake at all!!!!  just a slab of frosting that was old and disgusting!!!!  So needless to say....I'm very hesitant on returning here.  The food and beverage manager needs to get a grip on these people he/she is hiring!!!!  The hostess is always nice.....and she told us people complain about this server all the time.  So why do they keep her there then???  I'm a local....but I think I'm going to skip this place.  A friend of ours went here and had a similar experience with the service and inconsistancy of food!  I wouldn't waste your money going here.  For the price....you could go just about anywhere!  Our meal was $34 and the only thing that was decent was the eggrolls!  Even the Diet Soda was disgusting!  There was no flavor just brown carbonation!  Yuck!!!  The manager can't even adjust the settings on the soda machines!  He needs to go as well!

negative


Excellent food, excellent service, our waiter was Leo, he was very attentive, definitely we going to back to eat to this place.

positive


After seeing the line out the door and seeing other reviews we had to try it.  ShackBurger and fries were good.  Ordered a root beer float but they were out of root beer.  Fun atmosphere.


Answer: positive