TERRIBLE service. I took my dog there because she refused to walk since the hurt her paw the day before. I called first in the morning, and they told me that on that day (Tuesday) they were full so the first meeting available would be on Friday evening, but since my dog was in pain I could go there as an EMERGENCY case, and consequently, I would pay an emergency FEE. So went there on that day (Tuesday). I arrived at 1:30 pm, and after four long hours waiting, I just gave up. I went to the reception on last time, and the receptionist told me that even though I had been waiting for hours, it still would take a while. So I left the vet and went to another vet: my dog had a broken toe. So my suggestion is: do not waste your time going there without an appointment. Apparently, a broken bone isn´t an emergency case for them.